The manager Matt was very helpful with my visit. He went above and beyond and was honest with me in every aspect.

My truck overheated and I was lucky enough to go to this Jiffy Lube which had an excellent mechanic (Jeremiah) who got parts and fixed my truck in record time. Great job. read more

Very good customer service. Was greeted immediately when I arrived.I'm doing amazing work. I'm getting an oil change in spark plugs changed.

Admittedly, this is not my favourite oil change facility. It is closest to home and my day was packed with errands. It's not the easiest place to find. If you head west on Topsy, look to the right, immediately behind Del taco. This morning it was Jerry at my service. We talked details, including price and oil type. Then he walked into a locked door. Swear to God. The other Jiffy dudes and I were all set for entertainment, for today. The holiday special coupon knocked off close to $30. They topped off the fluids and inflated the tires. They also sat and answered all my screwball questions. They don't offer the coffee/tea service like other locations, but, they do have clean bathrooms and free t.v. All the employees were helpful and super friendly. With no one waiting, we joked it up for a good 15 minutes after they were finished. Everything seems to be working efficiently and I didn't have to climb under the car to do it myself. 12/19 read more

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I had an oil change and tire rotation in September. However the tire rotation was not reported to carfax. I drove up there again in December and asked them to correct this oversight. Still no correction. Sloppy customer service. Would not go back there. read more

Jiffy Lube rocks! Took my Pontiac in for an oil change service. Treated so professionally well by Franc C., Ryan C., Christopher R., and Lori Z. They made the experience comfortable and easy. Glad I live near the jiffy lube on North Carson street in Carson city,NV. Both of my Pontiac's thank you guys for great service! Joseph M. in north Carson city, NV. read more

I got my oil changed and they put wrong filter on my car, causing a leak. I had my car at the dealership 500 miles before that, no leak. After them a leak. The store manager is rude, won't take responsibility for it. Calling me a liar. Would not give my information to regional manager or Franchisee. Found out Franchisee is a corporation and have horrible reviews too. read more

Jiffy Lube - Oil leak - Oil Change Stations Near Me - Carson City, Nevada

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Terrible customer service, the manager is a joke. Avoid at all costs. They won't have proper parts, if you go get them they will then make you wait in line for another two hours, very unprofessional. read more

Great place, people are super nice. I was in and out within minutes. Got what I needed right away.

This s a great place to get an oil change !!! They are polite and answer all your questions. Their store is clean. Their prices are clearly posted. Their oil is clearly marked so you know exactly what you are getting. I'll be using this store again. Thank you to the whole team for the the great work !!! read more

I take all of my vehicles here for oil changes, when I've gone with each vehicle, employees make sure you would never notice that your car was worked on or had an oil change in the first place. They're extremely clean and detail oriented! Today I actually witnessed the guy that stands in the pit changing the oil spraying cleaner underneath my vehicle to make sure it was cleaned up well. They are very thorough at checking everything to make sure all your fluids are full, your tires are the right pressure, and that your air filters are in good service. I have expensive vehicles and not that expensive. They treat each vehicle exactly the same with exemplary service. I do purchase my oil and filters ahead of time and bring them with me, The pricing for the service, getting rid of my own oil as well as not having to deal with the mess is well worth it. read more

Every experience i have coming here is outstanding and really pleasant. I know i can get an oil change for a cheaper price elsewhere but i come here because of their efficiency, exceptional customer service, and attentional to detail. From the moment i pull in, it's all about the guests experience. There are often coupons available either from their website or Groupon so check those out. The fellas here are great and answer all my questions. Gerald helped me today and i really appreciate his help and efficiency! read more

Been going to JL every 4/5000 miles ... oil change and tire rotation... always professional and efficient ... they must be doing something right as the car has 263K miles on it and still great. Clean/comfortable/ and never a long wait. read more

I stopped by at 1000 on a Sunday, 3 October to get an oil change. I was met in the parking lot by an employee that informed it was going to take 90 minutes to get my oil changed despite only one other vehicle lined up in front of my vehicle. I have a Ram 1500 that requires synthetic oil and the employee informed me they were also out of the type of synthetic oil due to a nation wide shortage, that I have been unable to corroborate. My overall customer satisfaction was low. It felt like the employee did not wanted my service and was trying to discourage customers from seeking their services. I will not return to this Jiffy Lube again. read more

Worst. Customer. Service. Ever. I would give less than one star if it was available. I have never been treated like this from a business establishment. Kenny (store manager no less), hung up on me! My son brought his car in for service and asked if there were specials (he was told no "in store" specials. I ask the same question every time I go to the Gardnerville store, and they always help to find the online specials or email specials. So I went back to pick up his car and showed Kenny the current coupon, the Nevada Signature Service Oil Change. He said that was the wrong service, I had gotten the "Value Service", so no discount. Full price would be charged. I am angry that the best deal was not presented to us. I am FURIOUS that when I called back to let them know I wasn't happy and didn't think I could come back to their store, the store manager hung up on me. Ridiculous. I am completely beside myself that people can conduct business that way. read more

Excellent quick service! We were having some car trouble on a cross country road trip and felt very thankful to find this place. Bradley helped us and was super kind and knowledgeable. Recommend 10/10 !! read more

Kenny the new manger, WOW! Talk about service...... the best, fast & even cleaned our interior rugs and front windshield!!!!!!! Don't go anywhere else..... take it from a satisfied customer!!! read more

Jiffy Lube - Kenny, new mgr - Oil Change Stations Near Me - Carson City, Nevada

This location is not that different than any other Jiffy lube. They all try and upsell things you do not need. I had the dealer replace my air filter and cabin filter in my vehicle 3 months before my visit to Jiffy lube. I was told I needed a new air and cabin filter. I told them that and they accused my dealer of not replacing them. Unfortunately for them I looked at my air filter after the dealer replaced it and it was new. I am sure they also replaced the cabin filter I didnt look at that. That's how Jiffy lube makes money on all the up sales of what you don't need. I suggest if you go to Jiffy lube change your own air filters when they need it. read more

The best part about this place is they do great at vacuuming out your driver and passenger seat. The rest of the experience is dealing with Insane prices, rude managers,and your car will smell like cigarettes for a while after. read more

I would give zero stars if possible. Pulled up to this location for a simple oil change and the guy pointed for me to pull in to the center garage. As I was doing that another man working there came running up the stairs screaming at me for having listened to the other guys instructions. He was super rude and being very nasty about the circumstances. I then said "sorry, he told me to pull the car in". His response was "well I didn't tell you to pull in!?" (Obviously, you weren't even there) then he claimed they didn't change oil for my car model even though that's absolutely not true. Absolutely disgusting customer service. Do not go here if you want to risk being treated like garbage. read more

Let see....they go through the check list saying everything they had done and I find two of the items after I left that they didn't do. Makes you wonder if they really did change the oil! Also they said we needed a new $34 engine filter when it had gravel in it ....did they really change that?! I have no confidence that they even screwed on the oil filter right. Came back to ask them to vacuum out like they said they did and Kyle said it would be a long wait. Can't trust Kyle, Joshua H, Bradley or Kenneth m. Every person that came in (3 people) were told they needed a new engine filter. Sounds fishy to me! Ugh! $84 wasted. read more

Absolutely TERRIBLE service. Waited there for 30 minutes and no one even came up to me. I ended up leaving and going somewhere else. ZERO stars for me. read more

Such a rude customer service. I waited 45 minutes to be just helped and total time took more than 2 hours. Really bad service and i wasted almost all day. Customer service agent who helped me was "Kristina" and she was very rude. Will not go back to that location again. read more

I was very impressed with the general manager Kenny. I normally have my oil changed at the dealership; however, I couldn't get an appointment and I needed my oil changed before I left town. Reluctantly, I went to Jiffy Lube. I was very presently surprised regarding the treatment I received. Kenny was very professional and the service was impeccable. I appreciate you changing the way I feel about Jiffy Lube (at this location at least)! Keep up the good work. read more

Got an oil change here today. They told me my battery was bad. I got it checked out at an Auto Zone and was told it was fine. They said they topped off my windshield wiper fluid. I checked it after I left and it was not full. read more

My wife went in for oil change and tire rotation. Left with no tire rotation and an up sale on rear diff fluid on a vehicle that only has 25k miles and owner manual doesn't recommend an inspection until at least 30k. Will not be returning Watch out for these guys. read more

It's been a few years since I've brought my car into a Jiffy Lube. Is it customary to go over the work done under the hood? I was delighted when the attendant showed us that all the caps were tight and went over what they had done. They found a transmission leak and rec a local place to have work done. Thanks Kenny and Jerry! read more

Visited for an oil change. The gentleman at front desk was professional and welcoming (and the mechanics seemed so as well); Went over what Jeep recommended for certain mile intervals but wasn't overly pushy, I assured him I just needed an oil change. Only complaints are that the service included vacuuming, which was marked as completed but definitely not done, and second was price, an extra quart of oil and going synthetic isn't usually cheap, but $95 after coupon is a little much. I've paid less for quicker service, but that being said I was in and out in about 30minutes and the lobby area is nice and clean. read more

I've always had positive experiences at Jiffy Lube. In this case, I didn't take my car in for an oil change because the girl on the phone was rude. Acted like I was stupid when I didn't understand the different types of oils she was talking about. I have a 2017 Honda Civic and wanted pricing on oil changes. Im sorry I don't know what kind of blend my car takes? Just give me the damn prices and be nice about it. Decided to take my car to Honda where I'd rather pay more for some great customer service. read more

Quick, most courteous, acceptable prices: oil change and lube for my SUV last week. Just (if not better than) a burger-drive through, the entire staff was Johnny-on-the-spot to ask brief questions, service needs, quote prices and then (within 15 minutes) do the oil and filter changes, check tire pressures, wash windows and vacumn (sorry, spelling). I have been to other Jiffy Lube locations in Reno and farther north to WA state: this location provided me with a most-proper maintenance matter. I trust you will be equally treated! read more

David and the crew are awesome!! Brought our new car in with a windshield crack and they gave us a quote but it was just a chip so they didn't need to do much with it and it wasn't repairable so they sealed it a little and sent us on our way. These guys are very professional and honest, quick and efficient. We will be back!! read more

Very quick and courteous. I was in and out in about 20 minutes. They explained everything done to my car then o was on my merry way. Would recommend this Jiffy lube as they don't try to up sell a bunch of crap or try to get you to do expensive services like other ones do. I had a Groupon so that was the only reason for using Jiffy lube but this one made me want to come back. read more

Headlight restoration was performed and I was very pleased with the quality! Great price and used a coupon too.

Awesome friendly place to get basic auto work done. All the employees were extremely friendly, Dan the man help me out was really nice explained everything in great detail and provided excellent advice. Would highly recommend this place read more

Service is good but don't be surprised if you lose some parts. We took in 2 cars for oil changes and it was quick and easy but upon leaving I found they lost the screw to the skid plate on my car where you get to the oil pan. Not only that but when check fluids on my be a car they lost the top to his coolant. When I went back to ask them about the skid plate all they did was zip tie it up. Not worth going to if they're that careless with the small things. read more

I had an oil change July 24 th. Ive been here twice since then to stop an oil drop that I did not have before my oil change. Staff are courteous yet the problem remains. This time a leaky seal was found, the staff told me should've been replaced last time. An apology, a remedy, they double checked their work to make sure it was correct. I will continue using this Jiffy Lube! read more

They are always amazing at the Topsy location!!!!! Super friendly, fast service, and looking out for your best interest!! I love them!!

I've been having my oil changed here the last few times and had no trouble, but two days ago I came in for the Spring change and noticed the guy was a little off. Usually someone comes out to greet me when I pull up but this time no one seemed to be around. Eventually he came out of the shop area to get me checked in. It was a slow day so the oil change went quickly and it was soon time to settle up and hear the recommendations for other services they would like to perform on my vehicle. The guy showed me the air filter, which was dirty, and asked if I wanted to have them install a new one. I told him my next stop was Walmart, so I would pick one up then. "So, you're going to do it yourself?" he said. Yes, I replied. That was that, and I headed up to Walmart to get the new air filter. When I got home to install the filter, the screws that hold the filter housing together were so tight, I couldn't get them off. BASTARDS. They over tightened the screws when they put the filter back in. All I wanted was an oil change. Now I have a headache, dirty air filter, clean one in the garage that I can't install. I can't help but think they did this on purpose because I said I was going to do it myself. I've never had issues with changing the air filter, until I went to Jiffy Lube. read more

Got our oil changed here and they were very fast which is why they get two stars. However, they told us we had a major transmission leak and oil leak when in reality it was just oil that had leaked down and splattered everywhere from there and the other jiffy lubes sloppy job! Wasted my time having to go to a repair shop all because they couldn't wipe off the excess oil they spilled. read more

I pulled up and someone came out and started getting info. He asked what I needed and I said I need just an oil change. So he filled out all my info and asked me to wait in the waitng room for someone to go over what I need, I told him again I just need an oil change because I was on vacation and that my truck just was saying 0% oil life left, then went to del taco for lunch while the changed my oil. read more