They worked quick and did a thorough inspection of my vehicle, I'll come back for my next oil…read morechange!

Wont be coming here again over hour and their laughing thought the sign says 15 minute oil change.read more

I used to go to Conrad's for car service. I now go to Harbes. Great service, great communication…read moreand pricing is good. Joe was great.

They're awesome! The technicians are efficient and thorough. Great prices too…read more Felt like a very friendly place

I called Mr. Tire to get a quote on a set of 4 Goodyear WeatherReady 2 tires. I got a quote of $907…read moreout the door after $100 Mr. Tire instant rebate. I elected to purchase the tires from Mr. Tire over other places due to this $100 instant rebate. I dropped my van off one the night before the scheduled. I asked the price to verify the quote. I was told $100 more than my original quote. I had Mr. Tire do the work since the price was comparable to other tire places. During the courtesy inspection, I was told that I needed a new cabin filter, wipers, and alignment. I declined to getting the cabin filter, and wipers but elected to do the alignment. Upon picking up my Honda Odyssey on a Friday evening, I noticed that I was charged $26.99 for a cabin air filter. I figured since they charged me, I won't go back in and complain since its done. However, I decided to check the cabin filter myself and it was not replaced. I went back to Mr. Tire on Saturday for a refund. I took my cabin filter inside to show that it was not replaced. The customer service agent didn't know what to do. He went to another room and talked with someone. He came back and informed me that they could not give me a refund as it was a day after the purchase. I had to call the corporate office to get a refund. I do not understand how you can't give a refund when you offer price protection; if you find a lower price in 30 days on many items, Mr. Tire will refund you the difference. Mr. Tire offered me a free oil change. I accepted the oil change, though I was still paying $26.99 for it since I was not getting refunded. Noted in the picture is the mileage sticker. 101,840 at time of service. Look at my mileage from a day after the tires were completed. 101,182. Off by over 700 miles. I would not recommend Mr. Tire for tires or vehicle maintenance.

Went for new brake pads all around. They try to upsell on everything…read more Never have I ever had new brake pads and the mechanic didn't rotate the tires. Until now. And should have shopped around for prices because they were the most expensive pads ever!!

My daughter got me a Groupon for an oil change so I came in this morning. The employees were very…read moreprofessional and extremely friendly. They were very fast and even vacuumed my car for me, along with some freebies (air freshener, smells really nice, dash wipe, bottled water for myself and my passenger, suckers and a free car wash) I enquired about the price of my next oil change without a Groupon coupon and it's comparable to others only they give you more here. I'll definitely be back for my next oil change. I highly recommend this spot. I have a vw so it's full synthetic they also have synthetic mix. Oh and the bathroom is clean and smells so good! Haha

I normally don't leave reviews but this place is good. Manager was very attentive and didn't try…read moreand upsell me on 1000 things. Way better than the local oil change places. If they can keep the customer service they will gain a lot of business and put others out. It is a 25 minute drive for me but I will return just due on the honest customer service. Offered coffe or water,pointed out where the restrooms were without asking even vacuumed the front area out.

My recent experience with Conrad's was very good. I put an inner tube into my lawn tractor tire and…read morewasn't able to get the tire back onto the rim. They didn't have the equipment for smaller tires but they agreed to try anyway. It took a little time, but they managed to get it on without puncturing the tube. That's a real challenge in itself. They didn't even charge me for it. Pleasant surprise.

went in for tire alignment and was told needed tie rods replaced and that they would go over to…read moreautozone to get the parts....later realized they marked up the parts double what the cost at autozone was so I called to ask about that and they were closed so I left a message...next day had heard nothing back so I called again and spoke to Victoria, the store leader who was rude, unprofessional, and did nothing at all for customer satisfaction. I will never have services done here again due to ridiculous mark ups, rude staff and zeo follow through since they didn't rn gave the decency to call me back.

Joey was professional, friendly, and efficient. great experience. He let me know that I had a nail…read morein my tire and recommended where I could get it fixed. Really appreciated his kindness.

When Tim couldn't upsale me on the more expensive oil change he was furious He poured the oil in…read moreand said he wasn't responsible for what happens to my engine. He under inflated my tires and never checked anything else. He refused to reset the oil warning on my dashboard. When I asked for help he waved for me to pull out. Stay away unless you want to pay for overpriced filters washer blades. I never had this problem with the one on 82 in Strongsville.

Outstanding service and facility- Auto Service Specialists embody the phrase Pride of Ownership!…read more While visiting our daughter developed an issue with front lights. Unfortunately if was an on and off issue. Nevertheless this facility found the problem ( a ground connection) and repaired it. Well Done! Highly recommend Auto Service Specialists

Highly recommended outstanding service tech person right on key great prices they go out of their…read moreway to make sure your vehicle is in top-notch condition and try to save your money also please don't hesitate to use this company for all of your auto services if there was 10 stars to rate I would give them 10 stars outstanding performance old school hospitality

I Came there with a wired up muffler. I Never looked under to double check after they fixed it…read more Two weeks later, I noticed the muffler was still wired up the way it was when I brought in originally. When I took the vehicle back to confront ..they told me they fixed a completely different area of the muffler system and accused me of wiring the muffler up since it had originally been fixed two weeks previously, which is total fabrication. They never fix the original problem and accused me of fabricating a new problem when they never fix the original problem.

Great customer service and they do a very great job. And they will give you great advice.read more