Great experience. Did not feel nickle and dimed. Staff was very professional. Will return in the…read morefuture.

Customer service representative, Daphne, provided my recent experience at Valvoline with a very…read morerude, condescending, and unprofessional attitude. I will not be revisiting this location.

Yet again MEINEKE in Parma with Lenny and Joe at the helm restore our aging 2012 Mazda with lots of…read moremilage to keep running. Somehow with a lot full of cars already they serviced our car immediately that had a broken shock and oil sensor which made the RTA our only option. Our service was fast, affordable and this garage also offers a MEINEKE credit card for those repairs that come out of the blue. We are fortunate to have a garage where quality repair, accessibility and excellent customer care are the norm. Bravo!

Recommended! This place actually fixed my problem. I had my car in another place and wanted to fix…read morestuff that would not have the reported problem. Lenny was great. Service prompt. Reasonable prices. Go here without a second thought!!! Great job

They destroyed my oil pan and I had to get it replaced. It cost $1200 and then they refused to pay…read moreup.

Been here twice and three day both time they told me it's go be forever they're training someone…read morethe new guy told me his leg hurt he not moving well bad business

They didn't put parts back on our cars on two separate occasions. They lost my husband's coolant…read morecap (a $100 product for his make/model car) and never reattached my splash guard (also a new and over $100 product for my make/model car). These parts were discovered to be missing at later service dates. This was working with Danel as the safety head both times. They discovered that they were the ones who last exchanged the coolant on my husband's car. Not only was the coolant cap missing, but he had no coolant in his engine after the previous service and was driving around with no coolant. They realized this huge mistake did not refund him, offer a replacement or discount, and told us to "go to the nearest AutoZone immediately". The part was literally over $100 and they did not have it in stock at 3 separate AutoZones. I came back months later and they had my splash guard...but never called me or told me they had it!? Also, when we called they said the manager would be in the following day and was not when I came to collect my splash guard and get it re attached. Serviceman Mark did not reattach it correctly and it came down on the turnpike and was dragging on the road and we had to rip it off at an emergency stop. These were not two separate egregious mistakes. Horrible customer service. Absolutely DO NOT GO HERE. Would give zero stars if I could.

Take 5 oil change my ass!!!!! You wait 45minutes before even getting in a bay, and that after that…read morenot sure what goes on bc it definitely is not a 15 min oil change !!!!!! Real annoying !!! You also should probably make that well known to customers pulling up, Oh het it's gonna be a hour and half for a 15minute oil change, get jt together !

I called a few days ago because I had purchased a Groupon. I'm assuming it was the owner I talked…read moreto, he was extremely friendly and told me I could come in the morning on Thursday, no appt was necessary. So I went this morning and he was on his way out to an appt. He ran outside and asked if I could come back in an hour as he needed to get to this appt. I said sure and left. He was very apologetic but I get it, life happens and we all have things that pop up. I went back around 12:45 and waited a bit as there was another customer in the bay ahead of me. As soon as the other car was complete I was waived into the bay. I showed him the Groupon and I accidentally purchased the incorrect Groupon for my vehicle (I have a Jetta) oops so he told me he would honor that one and had me pull up Groupon to see what the cost would be if I had purchased the correct one. He just charged me the difference for the one I had purchased and the cost of the one I should've purchased. I know for next time. It's a small business with two bays. I think it's just him and one other employee. He's very nice and I like to support small family businesses. I was in and out pretty quick too. He told me my tires pressure was really low. Explains why my sensor came on. Yes I'm one of those women! Anyway I recommend J's oil change.

Great shop run by a stand up guy who will stay open late to help you out. Price location and…read moreservice all very satisfactory

This place is my new shop to go to, they were recommended to me by my longtime friend and they…read moredidn't disappoint. They got me in within a couple hours on a Saturday after a few other shops told me days, even weeks before they could help, my truck had overheating issues and brake issues, they fixed both within 2 days and I'm am super pleased with the results. Great service, great price, great people! Thank you Abe, I'll send everyone to you.

amazing experience every time we take our vehicles here. we have gotten body work, new tires,…read morebreaks, etc. and we have never been disappointed. Most recently I popped a tire and he came all the way out to where I was and put a spare on for me...absolutely top tier customer service. Prices are unbeatable and the owner/staff and so awesome, extremely nice and trustworthy people. we will never take our cars anywhere else.

I called for an oil change and got in fast they did what I asked and did it timely unlike other…read moreplaces that either rush it or they take an entire day leaving you without a car. Price paid compared to the ones I have gotten was amazing will be coming again routinely from now on.

Mike, the manager, is great to work with. He always accommodated our car repair needs with timely…read moreappointments!

5 stars!! Knowledgable friendly skilled and honest people close to downtown! They got me right…read moreback on the road with what I needed

cleveland auto sucks the secretary is a lier for money they kept my truck for 2 weeks lieing to me…read moreabout whats wrong with it because vthey not proffessionals they have cheap scans that you can buy your self they lied to me and charged me $180 dollars for a scan they said i needed a ac to make light go out but that was a lie i took my ranger truck to ford for scan and they read out broken wires they was going to try to charge me $1300 all to gather ford dealer charged me$ 626 to fix the light on on dash board they is scamming peoples out of there mone don take r car there you will reget it like i did ford service found and is fixing the problem with my ranger they suck