I feel I was cheated. I came in with a Groupon prepaid oilchange and AFTER the change was completed told I had a $22 charge in addition to my $40 Groupon. I expected to pat a few dollars for tax (clearly stated on the Groupon) but they charged me most of the fee for extra oil. In the five years of paying for oilchanges I have never been changed for extra oil so I was surprised. It feels like they found a way to make a little extra without asking upfront. It is not the few dollars really: it is feeling cheated read more

Called this Jiffy Lube about a coolant exchange and was quoted $89,95. The next day I stopped there. There were no customers and the guys who did the work were in the parking lot tinkering with their own cars at about 2pm. I went inside, the guy ignored me, a woman got off the phone looked up and said what do you want. A coolant exchange, she said you mean a flush, I said no just an exchange. She said they are the same, they are not. How much, now the price changed to $120. The waiting room was dirty, the staff not at all friendly and I don't do bait and switch. I left. read more

Another stellar performance and oil change and the WHOLE staff was amazing and friendly, knowledgeable. that's why we continue to come here. thanks again 6/28/24 FRI 10am read more

Jiffy Lube - Oil Change Stations Near Me - Aurora, Colorado

First off I was charged over a $100 dollars for an oil change that usually cost me less than $50 bucks. Then they over filled my coolant and causes my truck to over heat. Would not recommend this place read more

Uber and Lyft drivers, this is the place to go for your inspection! I recently went in and was told $40 pass or fail. Much to my surprise, the only thing they check are tire tread and mileage! Everything up and down the list was marked "Pass" even without having to check anything. I was really impressed how they were even able to get the thickness of my brake pads without even checking those! I was even more amazed at how each of my tires have the exact same tread depth. Bravo! read more

Took my car in to get an oil change not only does it smell like burning oil two weeks into it but they put the drain plug into my oil pan so tight that I can't get it out I'm gonna have to take it to a mechanic and if they can't get it out I'm gonna have to pay them to pull my engine and replace my oil pan and fight for the them to reimburse me read more

The service took over an hour and half. The staff were getting into arguments with multiple customers. The environment of the store was hostile and not reflecting what the "normal" Jiffy Line is. I will not be returning to this store - even at the cost of damaging my engine. read more

So Jiffy Lube replies to my review to show everyone they are "taking care of the issue". I did as they asked and sent them an email to get the reply below... not only a terrible visit but now you're making me waste my time to email you?! How does that solve my oil change issue and needing it in a "jiffy"? Dear Amanda, We apologize that our services weren't up to par. We pride ourselves on quality of service and guest satisfaction. Thank you for allowing us to grow by communicating your experience. Sincerely, Griffin Fast Lube read more

I have never paid as much or waited as long for an oil change. $80. For the least expensive option! Then, of course, two filters were needed Bringing my near $200. And I waited an hour and the manager treated me like pond scum. Don't Recommend!! read more

Jiffy Lube - Oil Change Stations Near Me - Aurora, Colorado

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oil change ... was not told car in front of me was having extra services!! 15min I was told. ended up getting trapped by cars behind me and 45min later got into the bay for the oil change. Tried to sell me a slew of extras including a cabin air filter for $49 (part price not installation) Actual retail under $15 on most web sites. I will never ever go again to the Jiffy Lube on South Havana in Aurora CO. They were all friendly but no just no!!! read more

This place is a joke and a total scam. I got the basic oil change and even had a coupon for $12 off and it still cost me over $100! The two idiots doing the work were acting like 5 year old boys running snd jumping all around the shop yelling out football plays. IMO they were both high af. They do not discuss pricing but instead tell you to go inside to handle payment. No prices or services listed anywhere. Nobody in the office to ask either. I'm not convinced they even changed the oil or the filter - I'll be checking when I get home. They claim to have topped off fluids etc. but I watched them through the office window and I assure you nothing was checked, let alone topped off. I asked for the owner or manager and idiot #1 said oh he doesn't come in to the shop cuz he has to take care of his kids. Idiot #2 just stood behind him terrified to make eye contact. What a fkng waste of money. read more

Friendly and fast! They did a great job answering my questions and Josh, the GM, even fixed my noisy windshield wipers. He also offered me an even better coupon than the one I had from online because I couldn't find the one they had mailed to me. He's the best! We also go here when we need an oil change. This time they did a transmission flush, too, and my car drives so much better now! Thanks guys! You're my go-to shop! read more

I went to Jiffy Lube to get an estimate for my Jeep Grand Cherokee failing to lift, once it got done and I rejected because it was way too expensive, I came to pick up my car and to my surprise they broke the ignition ring on my Jeep and once I confronted them about it, all they said was that it wasn't their problem and it's because my Jeep 2015 was old read more

I went in to the Jiffy Lube on Iliff in Aurora Colorado on 6/15/2018. I arrived at Jiffy Lube at 2:00pm and checked out at 5:19pm. Not only did the entire transaction take over 3 hours, but they didn't complete all of the maintenance I asked for. When I arrived I told the receiving mechanic that I need an oil change and a tire rotation. He told me that it wouldn't be a problem and asked me to wait in the lobby. I sat in the lobby for over an hour before we finally asked how long it would be. The staff was hesitant to give a direct answer and instead said: "there are about 8 cars in line and it should take 15 minutes per car". Not a single car had left in the entire hour I had been there and I had no idea where I was in the queue. My vehicle finally made it up for inspection at about 4 pm. The technician went over the recommendations with me and we agreed upon the services that needed to be conducted. I was told that my vehicle would be done in 15-20 minutes. They pulled it out of the bay at about 4:45. As the technicians were pulling the next vehicle into the bay I could hear arguing. It turned out that they did not rotate my tires. They went back outside and backed my truck back into the bay. I could hear the tires squeal as they attempted to back the truck in. Once in the bay the team tried to lift it and failed. I saw the back end of my truck raise up as front tires remained on the ground. The team dropped my truck, pulled out of the back, and then brought it back in nose first. They attempted to lift the truck again, and this time the aft end remained on the ground. The truck was also crooked on the lift. I will be inspecting my truck to ensure that they did not do any damage, but I digress. During this entire event, I could hear the crew arguing about why they couldn't lift it, and blaming each other for the slow pace of work. It was extremely unprofessional. As I peered through the window from the customer service area, one of the technicians gave me a thumbs up...I still have no idea what he meant by that. Is it ok to him that the service took so long? Is he happy that they didn't flip my truck? Perhaps he's just trying to let me know that they didn't do any permanent damage. Whatever the case, they continued to struggle with lifting my truck for about ten minutes. At that point,​ the sales rep called me forward and told me that they could not rotate my tires. I found this suspect because there was a heavier truck than mine on a life and being serviced in the very next bay. We settled the bill and went outside so that he could show me all of the caps and oil levels. I was not offered any discounts, explanation, or other actions to atone for such a horrible experience at this location. Never again. read more

These guys are awesome. I have had good experiences Every time I go there. Tim is amazing the absolute best customer service, kindness and caring. Kudos! read more

Hello I went to Jiffy lube at 16851 east Iliff Ave in Aurora CO on 9/3/22, invoice 38807284. I am very pleased with the service. Patrick was very professional yet friendly. He answered all my questions clearly. I also want to thank the bay employees as the work was completed quickly. He apologized for the wait even though I did not think the wait was long. I have used Jiffy lube in the past and will continue to be a long term customer. Thank you, Sandra Sherman read more

DO NOT GET OIL CHANGE HERE. 24 hours after I got a oil change here my engine went out!!! Do notget your car service here.

Edit: they did call me and say they were sorry about the price confusion. They ended up helping me with the price I thought it would be about and offered for me to come back and get a new sticker with the proper 5k mileage. Went and asked if I needed to buy the Groupon to get the deal and they said no. I told them I wanted to put the sticker for 5k miles and they asked me if I wanted to do the high mileage oil change and they said it would be the same price as the normal conventional oil change. On Groupon it had the pice as $26.99 and after they did the oil change they said that it would be $58.12. That's not the same price as the normal conventional oil change price from Groupon. Maybe it's the normal pice but NOT the price I was expecting or wanting to pay. I was expecting it to be the same price as the discounted one. By the time I had to pay and they gave me the price the oil change had been done already so I did not have a choice. Verify price before or better yet go somewhere else! Also... I requested 5k miles.... for the sticker they only put 3750 miles on it. That's 1250 miles shorter! You charge me more for a higher oil as you say it will last me longer and then don't even put the correct miles on my sticker!!!! That's some crappy busyness right there!!!! read more

They do exactly what you pay them for. Can't ask for more than that! I came in at a busy time and they gave me a time estimate. They hit it right on the dot. read more

What a fabulous experience! Tim B. and K were great with customer service! They saved me money, showed me the dirty filters in my car, and seemed to really care about my experience today. I haven't been to a jiffy lube in at least 7 years and was a bit nervous about going. I'm so glad I went! When my car needs another oil change, I'm so happy to go back to this jiffy lube! Thanks guys for a great and fast oil change! My car thanks you too! read more

I've been to this location once before, and wasn't impressed. Returned today out of convenience. Mistake. There were 2 vehicles in the bay when I arrived. After 45 minutes they're finally starting with my vehicle. I realize now one of the 2 vehicles ahead of me belongs to the shop Manager and had 3 employees working on it while customers waited. Think I'll be finding another location in the future. read more

They did a full synthetic oil change on my mustang gt 2019 and after they was finished they reved my car really damn high like jack asses and you even hear say he'll yah and other and me the other customer was just in shock because it's my car I did not like that they don't own the car so do that and I know you don't rev out the that damn high where it's sounds like it's stalling after a oil change I'm not stupid and will definitely be calling customers support and make a complaint and I never Write reviews but I just had to this because it's about my damn car I would not recommend taking any type of sport car here they are not professional and will rev the shit out of ur car after a oil change like jackasses And yell hell yah and freak out over mustang it's just a mustang and some of you probably think it's not that serious well if it was ur car you would care to read more

I'm a Jiffy Lube girl and every location seems to serve me just fine. I find Jiffy Lube helpful for an oil change, tire rotation, the occasional air filter change, and other miscellaneous maintenance items. This location served me perfectly during the week after work. Little to no wait with excellent customer service. He went over all my fluid levels, tire pressure, and also told me the services that are still needed on my car based on my current mileage. Once finished, paying is a breeze and then they show me what they did under my front hood before I leave. I'm a happy camper and will always think of Jiffy Lube as a reliable place to have the normal services done. read more

This location is only interested in upselling products. I would think my car was falling apart. Which, it is not. They also told me my brand new battery was in need of replacement and would not hold a charge. Less than a month old. I got a 2nd opinion someplace else and it tested perfect health. They try to upsell wipers, filters and all of their other products like everything on my car is in need of repair. My car is fine. Just please change my oil. That's what I came in for. Would rather try another company in the future. read more

My 87 yr. Old Mother and Niece took a 2008 Nissan Altima in for a routine oil change and got charged $139.00! They said the oil was dirty and sludge and needed a $70 engine cleaner! Add $35 air filter and $8 coolant + $40 oil change. The had a $20 coupon too. Please stay away from this Jiffy Lube! No wonder the place was completely empty @ 4:45 on a Monday! read more

The service at the location was great. They take care of the customer very well and actually show you what services they did by walking around the vehicle with you once the work is complete. Nice for peace of mind. However, for what you get for the price, Jiffy Lube is not my cup o tea. Got the standard oil change (comes with only a couple points of inspection and topping off of some fluids), got a discount, and it was still $41.00. Time to go back to Midas where I could get all this and more (including tire rotation) for less. Update 24 hrs later: They forgot to reset my maintenance indicator (indicating a need for an oil change) on my dash. Now I'll have to make a special trip in just to have that indicator turned off. :-/ read more

They encouraged me not to purchased Groupon for they would give me the best possible price. When I get home I find they overcharged me by 29$ then they sold me on an air filter which they told me one price but charged me another. To have the owners of this business come from Utah and approve of this business practices makes me not want to give them my business. DO NOT GO HERE FOR ANY MECHANICAL NEEDS. Dishonest groups of guys starting from the top. read more

If i could give this place no stars, believe me I would. 5 employees, 3 cars upon arriving. Spoke with a jiffy lube employee, notifies me that its going to be a 1.5 hour waiting period. I was in shock. The only thought that came to mind was how worthless these employees are. First and last time i ever come to this location. I recommend anyone reading this post to get your oil change else where. read more

This is the Best Jiffy Lube that you can choose. The manager JD makes sure to take care of every customer that comes in there along with Anna! I take all my cars here for my oil changes. The staff they have are knowledgeable and don't try to sell you crap you don't need. Honest and dependable people! Also they get you in and out quick! read more

Jiffy Lube on Iliff - what has happened to you? I have been going to this location for years. I've never had to wait more than 20-30 minutes tops. Last oil change took over 2.5 hours with minimal cars in the bay. So I thought, they were just having a bad day. I went back today for an oil change. Only two cars in the bay and it still took over 2 hours, and they didn't even bother to vacuum it out or clean the windows like they used to. I guess the techs were too busy on their phones. Then the guy tells me about their top-off service, I'm like, Dude - I'm not waiting for 2 hours for a top-off. I don't know what has happened to this location, but I won't be going back. read more

Best time I ever had getting an oil change! They were fast courteous and funny! Great entertainment while getting a great oil change! Thank you guys, you are THE BEST! read more

Staff was very friendly and knowledgeable. I waited about 40 minutes, but there were at least 5 cars in front of me. I went in for an oil change. Of course they recommended like 4 other things to do to my car.. lol. They are pretty pricey, more than I expected, but overall service was good. read more

Great service and very friendly respectful staff! As a woman, I have experienced many auto shops that treat me like I'm an idiot who couldn't possibly know anything about cars and attempt to take advantage of me by trying to push and/or overcharge me for unnecessary repairs, so I'm always skeptical when trying a new shop. I was pleasantly surprised that all 4 gentlemen that I interacted with were extremely friendly, respectful, courteous and treated me like I was their daughter/sister. They recommended I replace my cabin filter and air filter, gave me the prices and politely asked if I wanted them to change it, and when I declined there was no pushing or change in attitude- VERY IMPRESSIVE. I will definitely be back here and recommend this location to everyone!! read more

It is always a good service - the only thing I didn't like this time is that they used to top off all fluids without charge and this time around I got charge $8 for antifreeze :/ - but the guys are always helpful and the wait wasn't too long, but if you go during the weekends the wait can be long over an hour read more

I've always had my dad touch up my car but he was out of town so someone told me about Jiffy Lube and i tried it out. It was great! You literally relax in your car and they take care of you. Pretty quick. Team communicated well, professional and friendly. Whoever was working at this location on 7/2/20 around 3:30 was amazing. Thank you read more

I don't live in aurora and this was a bit out of the way for me to regularly come to this location, but I was in the area and the jiffy lube by my house always has a line and an hour long wait. The staff was very friendly and the waiting room was cool and clean with water for the guests. As always I was in and out in a jiffy. Always appreciate the speedy service! I might just have to come back to this location for convenience of time! read more

I don't know why there are so many negative reviews, a lot for wait times. If you listen to their advice on downtime's you won't wait long at all, I was in and out in 14 min today... 14! They check all fluids, walk you out and show you/talk about the work they just did, and shoot the sh*t with you while you wait. I'm not sure if every Jiffy Lube is like this or just this location, but it's worth the extra $10-$15. You get what you pay for. Give this location a shot. read more

I must say they took care of the issue with professionally. They fix the damage on my car they did with no problems. Good job.

They are always helpful and courteous. I always go to this Jiffy lube. The GROUPON, is a great idea.

There were about 8 cars in front of me . I waited about 2 hours in the lounge. When they got to my car, they were quick with a diagnosis. The oil change took 10 minutes. I will uses them again, but maybe closer to my house . read more