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JGM Pet Doors

4.9 (137 reviews)
Closed • 8:00 am - 5:00 pm

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Response quality

Excellent

Response time

9 hours

Services - JGM Pet Doors

Pet sitting

JGM Pet Doors Photos

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Reviews With Photos

Outside of dog door
Matt F.

Amazing experience from beginning to end! My tech was super professional, had all of his tools in a nice carrying case and placed coverings over where he was working. I purchased a medium tall door for my two pups. Estimate was exactly what I paid and they even got me in the next day! That's some incredible service! I've been recommending them to everyone!

XL

JGM is the way to go! Their install crew is awesome and the office guys are hilarious! Always a good chat with Eric or Mike! They have very reasonable pricing and are very careful about installment. They were sure to not damage any electrical and plumbing and were able to flawlessly work around it! Their outdoor option for a cover is great for those monsoon storms and comes at a very affordable price. Almost forgot to mention i love the sleek look and functionality of the doors... from the cover to the flaps and the internal carpet that they lay. JGM also ensure a very good seal on there doors to help with the arizona heat! Definitely my go to! There is a reason they are too competitors and popping up in high end apartments and condos! Great job guys!

Dog door installed. The original preferred location was under the window. Doh! Not enough height for my pooch!
Heather M.

When I called to inquire about dog doors, I got a good education about how well these doors are built. You see, I'd purchased a sliding door insert but the dynamics of my home's ventilation was such that the door flap popped open a lot. The magnet wasn't strong enough to stay closed. I was also worried that it was less secure. I was assured that JGM would be the Ferrari of dog doors, but far more reliable! Thank you for a great installation experience! I thought I was so smart, having selected two 'great' places for the pet door. The very polite installer told me the one location wouldn't work because the door I needed was going to be too tall. (I wanted it installed beneath the window in the pic.) The second location looked good but didn't didn't work either, due to metal or wiring within the wall. No matter, he suggested a great space where a small bookshelf was. All I had to do was move the bookcase to another wall and there was even room to put a little carpet square in front of the door so any drips, leaves and rocks would fall there first. The magnets on both flaps are nice and strong and my dog has adjusted easily to the change. It is a superior dog door product, beautifully installed by a careful and knowledgeable installer.

What it looks like from the inside looking out.
Curtis ..

From the initial phone call to the sales representative to the installation. All parties involved are very knowledgeable about their dog doors. Great customer service!!! The installation was phenomenal and looks fantastic. Before the installer left my home he educated me on how to use the door and answered all my questions. I won't hesitate to recommend to friends and family.

I called many company's to get estimates for having a pet door installed in glass. Usually you have to go with the highest price to get the best service. However the JGM guys were both the best service and lowest price! They return your calls promptly, answer your questions thoroughly, and have creative options to run by you. They schedule your specific day and arrival time (not an a multi-hour window of time like most), arrive on time, really know their stuff, do great work, and make sure you are happy with the product. They reattached my door blinds higher to accommodate the pet door and made sure the blinds are still functional (open and close fine). They made sure that the pet door did not mess with the attached tool that holds the door open when needed. They even matched my inside paint color with the inside frame and the outside frame with my (very different) outside paint color. I love my cat door and these guys really rock!

Jenni G.

We just had a dog door put in for our German Shepard/husky mix. From the minute I called to make the appointment to the time the installer left, it was amazing service. I was worried about the appearance of the dog door for such a big dog but they did a wonderful job and it looks great. We're so happy with how it turned out!

Inside

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14 days ago

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3 months ago

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Greg G.

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8 months ago

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Greg G.

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6 months ago

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9 months ago

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1 month ago

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7 months ago

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3 months ago

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Greg G.

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1 year ago

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1 year ago

Great service! Door was installed without any problems!! Fast and cleaned up after installation! Highly recommend!

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9 months ago

We're satisfied and looks great. Good communication and addressed any questions and concerns we had quickly.

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1 year ago

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Greg G.

Thanks for the great review.

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2 years ago

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6 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

Great work. Very professional and friendly. Our dogs are very happy with their new door.

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Greg G.

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1 year ago

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Greg G.

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3 years ago

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4 years ago

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3 years ago

Amazing service & product. We love our doggie door. Worth the cost! Looks really classy too!

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5 years ago

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2 years ago

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6 years ago

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3 years ago

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4 years ago

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Ask the Community - JGM Pet Doors

If I provide a doggie door, will you install it?

Bob, We can install other brands of pet doors. There are some brands that we won’t install due to the poor quality of the pet doors and the pricing for installing other… 

Hi! I'm about to adopt 2 cats. But I'm worried about the price of spaying. How much does it cost usually?

Sorry we are a pet door company. Contact a local vet or spay and neuter services.

Do you sell replacement flaps?

Hi Jenn, We carry replacement flaps for our pet door. If you have a different brand you can… 

Do you service the Apache Juncton area?

Hi Marvin, We do. How can we help?… 

Don’t See Your Question? Ask Away!

Review Highlights - JGM Pet Doors

“After over a decade with a dog door installed by another company, it had seen it's day and was falling apart.”

Mentioned in 37 reviews

Read more highlights

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(143 reviews)

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So I took my cat to this vet and the vet tech was soo nice went above and beyond her job to get me…read moreall the info I need for my cat. And was also very careing about my fur kid. I have also took my past fur cat to here and OMG Christina was soo nice went above helped me with everything and it was a very quite and peaceful way to say good bye to my fur kid. I have never had such top quality service from her and the dr. In my life and I do have a lot of fur kids. lol I know I would only recommend a place k trust the people I deal with. I will tell you that if the vet tech was not who I felt was nice I would not have been back. Christina was soo loving and caring and gentle with my fur kid. If you need your fur kid seen go see Christina and her dr. They are the best. I will be sharing with my BNI group.

Our experience with Laveen Veterinary Center, particularly Dr. McKenna, has been extremely…read moredisappointing. Their website emphasizes care, compassion, and communication, yet our experience reflected quite the opposite. Being new to Arizona, I've visited this practice three times over the past few months, and each experience has left me increasingly disappointed. During my male cat's neuter procedure, I was told I would receive an update, yet several hours passed beyond the expected time without any communication. I had to contact the office myself. More recently, I brought in two cats, accompanied by my daughter. Information we clearly provided was documented incorrectly in their medical records. When I brought these inaccuracies to their attention, I was told the records could not be corrected. These inaccuracies ultimately resulted in the denial of my pet insurance claim. My third visit was a follow-up because one of my cats was not improving with the prescribed medication. After completing the intake with the veterinary technician, Dr. McKenna entered the room, and I immediately sensed irritation in her attitude. I couldn't help but feel this stemmed from my disputes with the office in the days prior regarding inaccurate medical records that had resulted in the denial of my pet insurance claim. Rather than approaching the visit with professionalism and compassion, I felt confronted with yet more inaccurate information, this time reportedly relayed to her by the technician. When I attempted to clarify and correct that information, she rudely told me not to raise my voice. **Speaking assertively to address misinformation is not the same as being aggressive.** As a pet owner, I have every right to advocate for my animals, ask questions, correct inaccuracies, and expect to be treated with respect. At that point, I politely took my cat from Dr. McKenna, informed her that we would be leaving, and we calmly exited the practice. No pet owner should feel uncomfortable or disrespected simply for advocating for their pet's care. Additionally, this practice lacks transparency regarding pricing and billing. Costs are not clearly discussed upfront, and payments are awkwardly collected in the exam room using handheld devices without providing an invoice for review before payment. Receipts and invoices are only emailed after leaving the practice. Equally concerning is the lack of written discharge instructions or summaries of care. While prescribed medications are discussed, additional care instructions beyond medication are not provided. Pet owners should receive clear, written aftercare instructions to reference at home, particularly when their pets require ongoing treatment or precautions to prevent further injury. This raises serious concerns about the practice's communication and continuity of care. Having worked in healthcare and customer service, I have reasonable expectations regarding professionalism, accurate documentation, communication, and compassion. Unfortunately, this practice has consistently failed to meet those expectations. My overall impression is that collecting payment takes priority over customer service and building trust with pet owners. I cannot speak to their treatment of dogs, but as a cat owner, I have experienced very little compassion, warmth, or genuine concern. **I will not return to this practice, nor would I recommend it to anyone seeking compassionate, transparent, and professional veterinary care.**

JGM Pet Doors - petservices - Updated October 2026

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