I bought tiles from this store few times. I like to share my last experience that I had with the…read moretile & stone consultant Caity. She is knowledgeable, kind and friendly. Thank you Caity.

I sought assistance for a bathroom remodel and found Kari and Christine to be knowledgeable, easy…read moreto work with, and VERY helpful. I purchased my tile, vanity and fancy Toto toilet from them. Kari was so helpful discussing shower tile options and really listening to my thoughts about color scheme. She offered suggestions and always waited for my response before offering advice. Christine spent time going over vanity and toilet options providing comprehensive information and patiently responding to my plethora of questions. Very responsive to email follow up. She was very easy to work with. I would not hesitate using them for my next project!

I've used Twenty Five Company for both a kitchen and bathroom remodel and can attest to the fact…read morethat they are definitely Marin's go-to store for any of your kitchen or bathroom design/remodel needs. The staff is friendly and listen to your ideas and needs. Hayley and Michelle are very knowledgeable about tile, cabinetry, fixtures, or anything else you may need for your design and remodel. Their showroom selection is fantastic and their service is amazing. They keep you informed every step of the way and help make any project less stressful. I'm so glad that I discovered Twenty Five Company several years ago to help me through a really challenging kitchen remodel. The result was a beautiful kitchen and a great experience -- which is why they are also helping us with our bathroom remodel!

This place is great. I was building a little catio and they help me figure out what plastic would…read morework best for it. I ended up measuring wrong and they told me to just bring it back and they could make the additional cut for me. Kathy and Travis were very helpful and friendly.

We excitedly moved into our new home and after the very first shower we discovered a major leak,…read moresoaked through subfloor, and small lake in our downstairs garage. Deason Tile to the rescue. We called Brian and he was able to demo the existing shower, install a brand new shower pan, prep for city inspection, and install a beautiful new tile shower. He did this all in a week! This is easily the most luxurious shower I've ever had in my lifetime. I can't recommend Brian and his team enough. Thank you!

Brian did a great tile job on my small bathroom project and he will come back in the near future to…read moredo the tile work on my larger bathroom as well. All the contractor buds of mine who I've shown his work to have been impressed. A pleasure to work with. Professional and conscientious the entire time. Steve and Mia are great as well.

Madison and Mercy at Ceramic Tile Center (San Rafael) were exceptionally patient and helpful as…read morethey guided me through so many decisions. They advised re: color, texture, design and so much more. Madison, who prepared my order and invoices, was accurate and methodical. Highly recommended!!!

I contacted Ceramic Tile Center in a panic to find a substitute tile for our bathroom remodel…read more (Our chosen tile from another source had been damaged in a truck accident, and would delay the project significantly to re-order.) After a little talk on the phone, I was given an appt the next morning with Annika. When I arrived, she was already prepared with photos of my previous tile, and had ideas on what could be a good replacement. We worked together to finalize a suitable selection, made the order, and had the new tiles ready for pick-up in three days. The tiles we chose were very reasonably priced, everyone was very friendly and professional. I am very satistifed with their service, and the outcome in our new beautiful bathroom. Thank You!

Andrew is one of the best tile contractors in the Bay Area. Last summer he redid our shower because…read moreanother tile contractor botched the job. He went above and beyond can't recommend him enough!

Andrew is a hardworking pro who does great work. We went with a simple white subway tile for our…read morekitchen to freshen things up, and he was able to complete the job in just two and a half days. It looks fantastic -- honestly feels like a brand new home

Unfortunately just three months past the year warranty ,December 2025, a slow leak was showing on…read morethe floor, getting the carpet wet. When I called Dave and asked if he could come look at his tiling job to see if it could be water leaking through the tiled walls or pan, we would pay for the repair; he informed me he was retired and sold all of his equipment. He saw no reason to come look at his tile job with no equipment. So now in January just a month later North Bay Tile update January 2026 it appears he is in business, not retired. Why he would tell us he was retired and sold all his equipment, refuse to come look at his work. This has been our experience with Dave at North Bay Tile.

I recently had some home renovation work done. I hired Dave and his crew to replace my master bath…read moreshower pan and to retile my shower. Dave provided me with a fair quote and was able to fit my project into his busy schedule relatively quickly. He also put up with me waffling with about 10 different project options I asked him to quote before finally settling on one. Dave and his crew were punctual and completed the job on-time and on budget with absolutely no hassle. Dave and his crew did outstanding work. I am very happy with the outcome and my newly refreshed shower. I hired two other contractors to replace flooring and install a shower door during my renovations. Dave's work is the only work with which I have not had issues. I unfortunately went with a cheaper flooring option and installer rather than having Dave tile the floor. I now regret my decision. I should have hired him to retile both my shower and my floor. Lesson learned. I'm also having issues with the shower door I had installed by a different contractor: water is leaking from underneath the door. The fix is very simple, it just requires a small barrier be installed on the shower pan beneath the glass door. The contractor attempted to perform the fix once and somehow did not manage to get it right. That contractor has become unresponsive now that I told him water is still leaking and that I need it fixed asap. What a headache. In conclusion, if you don't want a headache and want a beautiful result then I would absolutely hire Dave. In fact I may ask him to come back and replace the flooring I just installed. Too bad he doesn't install shower doors... Thanks Dave and Crew!

Working with Cynitha at Italics has been an absolute dream. As an interior designer juggling…read moremultiple projects, having someone like her in your corner makes all the difference. She's not only incredibly knowledgeable about Italics' selections, but she also takes the time to understand your vision and offer thoughtful suggestions that elevate the entire design process. Cynitha has helped me source everything from statement pieces to subtle accents, always with patience, creativity, and an impeccable eye for detail. Her responsiveness and genuine care make her such a standout. I can't recommend her enough to anyone looking for support on high-end design projects -- she's the best! I will continue to go to Italics repeatedly because of Cynthia!

I scheduled an appointment a week in advance to help me select tile. The salesperson acted…read moresurprised to see me although I had told her what day and time I would show up. She gave me exactly 5 minutes of her time and had a rude demeanor. I'm truly surprised others has a good experience with her. Follow up note for Jon- I scheduled the appointment almost a week ahead, I asked for a time slot and she replied she was open from 10-3pm and didn't give me a time. Then I told her I was aiming for 1pm and I never got a response back. Even if I did arrive early, I wouldn't have been so upset had she been kind and asked me to wait. Plus there was no other customer in the store. She wasn't kind, she was rude. Her lunch arrived as I was leaving. She was clearly unprepared. I don't doubt her ability but her demeanor is not the best presentation for your business.

Troy did an amazing job for me. A total pro, he exuded confidence the minute he walked in the…read moredoor. The guy knows his stuff. Quick. clean, with an eye on design and pride in his workmanship. My general contractor was going to do the tile but we fell behind schedule and Troy was brought in to catch the project up. He did in 8 days what would have taken my other two guys three weeks. The lines are perfect, everything was waterproofed. He even recommend grout colors that looked so much better than what I choose in the tile store. Super happy with his work and would strongly recommend him! BTW - He travels to San Francisco too

Our contractor recommended Troy of Cameron Tile to do our backsplash and we were so glad he did! He…read morefit us in quickly and even came out on a Saturday to get the job done as he knew this was the final step of our kitchen remodel. He was prompt, professional, and pleasant to have in our home. We have glass tile of varying colors and he took the time to match the patterns so they would flow elegantly through-out the space. He worked quickly but with great detail and got our job done in one day. But came back a couple of days later with a sealant he recommended and applied it for us at no additional charge. He's a true craftsman. His work is absolutely beautiful and he was a pleasure to work with. I highly recommend Troy!

We couldn't be happier with Juan and Navarro Flooring! They sanded and stained our hardwood floors,…read moreand the transformation has been incredible--it completely changed the look and feel of our home and made it beautiful. Their attention to detail is terrific, and they take great care to protect your home and keep everything clean throughout the process. Most importantly, they are trustworthy, professional, and truly go above and beyond to make sure the job is done right. We highly recommend Juan and Navarro Flooring. You can trust them with your home!

We hired Juan to install some very nice character grade engineered hardwood. i couldn't be happier…read morewith the experience and outcome. Juan was patient in making sure we got exactly what we wanted. We inspected the color together, selected keepers and losers from the varied boards, decided which areas and rooms to choose our favorite boards for.. Juan did much behind the scenes such as meticulous moisture testing, moisture barrier placement to make sure our product would look good long term, not just right after install. He also gracefully handled many unexpected challenges such as manufacturer defects which required a large delayed re-shipment. He stepped up to help us over the hurdle, taking delivery into his own hands to take some time off the schedule. He even helped calm a neighbor who had been upset about unrelated aspects of our general construction project. Juan and his whole crew couldn't be nicer guys, and they are all true professionals that inspire confidence easily. I would definitely hire Navarro Flooring again.

Alex and his partner Vitaly have just finished a complete remodel of our two bathrooms, and they…read morehave done a fabulous job. They not only put up the porcelain tile on the walls and floors, but they also installed new counters, mirrors, toilets, and a shower and jacuzzi tub, as well as all the fixtures. (We selected and bought the tile, counters, shower base and tub, and fixtures separately.) Their care and attention to detail was outstanding! In addition, they are very considerate, warm, and friendly--extremely easy to work with! Highly recommended!

Alex did a first-class job repairing the slate tiles in my home front entranceway. His work was…read moreprecise, neat and the tiles match the adjacent tile work perfectly. It was not a huge job and I'm glad he agreed to take it on. He started the work immediately and had it completed in short order. From the quality of the work, it is clear that I will trust Alex services for bigger jobs, interior and exterior. Alex Custom Tile has my full recommendation.