Christina helped me find the most perfect wedding band for my very low set engagement ring…read more I loved this place from the minute I walked in. It's so clean and the displays and options are limitless. They immediately cleaned my ring while showing me other options. She showed me the best options and we ended up customizing a marquise cut infinity band. I seriously never stop looking at it. Chris is awesome and we will definitely be back for any future needs. Thank you!

Absolutely phenomenal service every single time I have gone in. I went to the Charlotte location,…read moreand was serviced by Christina Holmes and Warren Kral. I went in with my fiance the first time to look at wedding bands, and Christina encouraged us to look abroad since my fiance goes to a grad school in Germany. The second time I went to get the fastener on a pearl necklace changed, and Warren was very candid about the necklace price and encouraged me to keep the current fastener. So instead, he taught me how to use the fastener! Bonus--I love getting a free ring-cleaning out of a visit :) and they always offer to clean your ring!

I've been using FaceTime Foundry for decades. Brent & co. are the only people I trust to work on my…read morejewelry.

My fiancé and I went in with ideas for wedding bands. We met Deborah, she was extremely kind,…read moreknowledgeable, and had a service mindset. We felt we were in the right place to make our jewelry decision for our upcoming wedding! Thanks Deborah, we appreciate you.

Stan gave great service and quality of work in finding a stone for my ring and resetting it…read more Finding someone to actually take time with me and not constantly trying to upsell me before here was really difficult. Beautiful work and lots of lovely pieces on sale.

Great service and quality work! Nice selection of watches and really pretty jewelry. We had 2…read morewedding rings resized and one engraved to match the other one.

Love coming here to get my jewelry! They have a wide variety of jewelry. Hands down the BEST place…read moreto get a permanent bracelet if you're looking for one. I love them so much that i have 7 . Staff is very friendly and can make custom pieces too!

If I had a million dollars I would go buy jewelry from Custom all the time. I would have them…read moremaking me all kinds of crazy concoctions. First of all it's a very cool space, secondly, the jewelry is priced reasonably and badass. I went in while shooting a bachelor party at Growlers, so from my parking space, I popped in, bought a silver dinosaur egg necklace in five minutes flat. It was too cute to pass up. I didn't even have enough cash with me, she let me take it and I brought her the difference the other day, now I don't think I would try this tactic, it might not work again. I haven't told them yet, but I want to redesign my engagement ring, I can't wait to see what creative ideas they come up with. If I weren't already married to my sweet B, I would want to marry Custom, just for the engagement ring. It's so different to go into a jewelry store with grassroot values. I am hooked on Phonics.

This place is fantastic and I want almost everything they sell! (Honestly, I could leave it at…read morethat, buuut I won't...) I came across a Made By Custom booth at the Filmore Vintage Pop Up Shop a while back and I saw this floating ring (pictured) that I instantly fell in love with. I'm not huge on jewelry and it takes a lot for me to like a piece and then to actually purchase it knowing that I'd wear it. My birthday came up shortly after and my boyfriend got me the floating ring and I am literally obsessed with it. It is so beautifully made, the jewels look great in it and somehow, for not being a simple ring, it looks so simple and perfect, while still looking badass. The craftsmanship is just great. I went back in to get it tightened and it was impossible for me to get to the desk without selecting several other pieces I wanted to see. (Side note: the shop is on Nodas busy block, shares it's space with a bike shop, and is very cute and simple). Their pieces are one of a kind and there has, hands down, got to be something in there for everyone. I fell in love with several things, purchased one (pictured) right on the spot (haven't taken it off) and have plans to go get a few more. Like I said, I don't usually love jewelry so this is a big deal. There are some out there pieces but really, everything is beautiful, whether it be in an obvious way or their own refreshingly off beat way. Also, the staff (not 100% sure if I spoke to an owner or employee, so 'staff' it is) was unbelievably helpful and friendly. I fumbled around with a few pieces and stared at my fingers a lot and never felt pressured, uncomfortable, or annoying. They also do custom pieces (engagement rings, etc) upon request and several meeting and also reconstruct heirloom jewelry which I'm sure I'll be using at some point in time! I like this place quite a bit and have already told a buuuunch of people about it and will certainly be back!

I had been putting off fixing my bracelet for months, and it took them 1 minute to repair. Thank…read moreyou for the fantastic customer service, Delaney!

I simply can't sing high enough praises for this place! I came here the first time to have some…read moreantique pieces refinished and was immediately impressed with the team at Queen City's Custom Jewelers. The team (and Tim!) is incredibly friendly, knowledgeable and talented. I have since returned to have my engagement ring resized to fit my almost freakishly tiny fingers, and I could not be happier with my decision to return here. Tim really went in depth to ensure that I will be happy with my ring for the rest of my life, and even had some great tips for wedding planning! :) This is the kind of business I will always come back to.

I had a silver ring resized. It was more affordable than other jewelry stores I called.read more

Trade Street Jewelers are fantastic! They provide incredible craftsmanship with fair pricing. I…read morewill use them for all of my jewelry needs.

The staff was kind and extremely knowledgeable about the various products. Their selection was top…read morenotch! The prices were some of the best I've seen. I highly recommend Gem Avenue if you're in the area. Even if you aren't, this place is worth taking a special trip.

Great selection of gems and rocks and crystals! We had a good variety to choose from and they…read moreshipped quickly. Definitely worth the price and will shop again!