Went in with no appointment on a Saturday afternoon for a watch resizing, was quick easy good job ,…read morewould return

Excellent service by very friendly and knowledgeable people. Our engraving project was very…read moreimportant to us and we are very happy to say that they did a wonderful job! The pricing and timing worked very well for us and we heartily recommend them for this service. We look forward to working with them again.

This is an honest ..good hearted man! I was quick to judge at first but.. I was wrong! He made me a…read moregreat deal today! God bless him.. Good man! I will return! THANK U SUNNY!

Ruined my silver earrings and refused to make it right. No monetary reimbursement and no earrings…read more I purchased in Germany and couldn't replace.

Honest value and phenomenal repair work. Wouldn't go anywhere else for my jewelry repair. Their…read moreshowcase has one of a kind jewelry at reasonable prices. Well worth stopping in and taking a look.

Worth the drive to Gastonia. I much prefer the personal service we received for our wedding bands…read moreand an engagement ring. My now wife had her grandmother's engagement ring. Morris jewelers too her stone and put it into a new setting. I will definitely be back for anniversary gifts. I saw a beautiful set of earnings and an anniversary band.

When I ordered my wedding band I told them it was too small and they wouldn't listen and ordered he…read moreband too small.. When I took it to get sized they were still hesitant to listen to my ring size. When I picked up the ring it wasn't even sized at all. I would rather pay someone to listen and fix it correctly

Thanks same day service and the wait was not long. Thank…read moreyou Pavel. Nice customer service. My ring looks brand new now. Love it

Very customer friendly Gave detailed information about the…read morerepair and how to avoid having another issue

I was looking to buy my wife a diamond for our anniversary and searched online for a good jeweler…read more When I came across Oz's Jewelers, I read several reviews and decided that I would start there, I'm glad I did! Customer service is of the upmost importance to them. This isn't like going to the jewelry store at the mall, this is personal and Oz's look forward to having you as their customer, and they take great pride in providing you the best service and the best jewelry at what I consider are great prices! When I went in, I talked with Emily Ann and gave her my budget price; she didn't try to sell me a nice diamond in that price range, she showed me a great diamond at a lower price, that's customer service! The diamond I ended up with is beautiful and my wife absolutely loves it! Emily Ann even suggested yellow gold for the band (as that's what I wanted) with white gold for the prongs, that way the diamond won't pick up the gold color. The diamond is absolutely brilliant, the colors are beautiful! The diamond I bought is a VS1: By definition, VS1 diamonds are those that are very slightly included. These inclusions, are not even noticeable to the naked eye. After making this purchase I received a very nice gift card from Oz's and returned to by my wife a nice pair of birthstone earrings, she was overjoyed! Thank you Oz's Jewelers, especially Emily Ann, and thank you Melissa for making our anniversary that much more special! I will continue to use Oz's as my go to jewelers! You're the best!

Be careful working with this company, they are under new ownership. It is not the same Oz Jewelers…read more THEY LOST MY ACCENT RUBY, THEY CHIPPED MY RUBY, AND THE PRONG WORK IS AWFUL. I got my ring back a week ago and took it to different Jewelers in the surrounding area and all said, "the prong work leaves alot to be desired" - they were to replace a prong on my sapphire and tip the other 3. There are ripples in the tipped prongs and they are so bad the Jewelers reviewing it would not attempt to tell me which one was replaced. I have had this ring for over a decade, it is well loved and in sterling silver, which is soft but the sapphire is not centered. There is a huge gap and the stone is pushed to one side leaving it diagonal. There are several prongs on the accent setting that needs replacement, that was never even mentioned to me when I brought it in. This ring was giving to me by my father when I was 19, it was 1,000 almost 20 years ago, my father passed in January. There is no amount of money too great for this ring. I added photos so you can see how poorly this ring was done, every jeweler I've spoken with said they would not return my ring to me like this. The stone they lost, I went to pick up my ring and was told the jeweler forgot to put the stone in. Why was my ring not inspected before it was put in a bag as completed? The ruby was not in the bag and they only told me it was lost thr next day, because the color did not match and they had to order a new ruby. THE COLOR STILL DOES NOT MATCH! In the sun you can see how pink the stone is compared to the others. And the ruby below the ruby they replaced has been chipped in the same spot the prong lays on the stone they replaced. This ring is "well loved", it is almost 20 years old. But none of my stones were chipped when I brought it in. There was no mention of a chipped stone when it was brought in. I know there are no photos of a chipped stone because my stone WAS NOT CHIPPED! The prong that broke was on the opposite side of the ring. I've included a photo of how my ring looked before it was brought in. I am devastated this all happened. I'm angry how this was handled. Every jeweler was surprised this was Oz's work and so am I. I will be taking this as far as I can. I'm an accountant, I have money Melissa and the ring you messed up means more to me than you will ever know.

love my ring! so fun to wear. I've had mine for several months now and it still looks good and has…read morenot tarnished. Also comfortable.

From the owner: Permanent Jewelry services in Belmont NC…read more Serving surrounding areas such as Charlotte, Clover, Kings Mountain, Dallas, Stanley, Lowell, Cramerton, Huntersville Gold filled & sterling silver | Custom, Long Lasting Personal Appointments | Private events | Walk-ins

I'm so glad we found Louise. She is professional, responsive, and super knowledgeable…read more My cousin and I requested an appraisal for my grandparents' personal belongings shortly after they had passed. She was very good about empathizing while still being very candid about the reality of what some of the items were worth and why. She let us know up front what types of items she could appraise for us and directed us to other businesses for appraisals on coins and jewelry. Given the circumstances, I am very glad we were able to work with Louise.

I contacted Louise Phillips, ISA CAPP of the Charlotte, NC area as I needed an appraisal for my…read morebrother's estate. Louise was wonderful. She arrived on time and showed great care, concern and RESPECT as she carefully recorded the contents of my brother's home. Although she was extremely busy with other work, she not only met my deadline, she had the entire appraisal to me (58 pages of documentation and photos) well ahead of the date I requested, allowing me to easily meet the deadline of Probate Court. She is professional, kind, respectful and thorough in her work. I highly recommend Louise Phillips and am most grateful for the work she performed.