1. Malak Jewelers

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Charlotte, NC

Malak Jewelers

4.8 (118 reviews)
Open • 10:00 am - 6:30 pm
Updated 2 weeks ago

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Services - Malak Jewelers

Jewelry cleaning

Jewelry redesign

Malak Jewelers Photos

Portfolio From The Business

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Reviews With Photos

Needed a repair on a very special rosary which belonged to my Nana. Malak Jewelers did the repair while I was there !!! Would recommend !!!
Cami B.

Have been doing business with Malak for years. Today, with the help of a very nice sales lady I picked out a beautiful tennis bracelet. As a bonus, she offered to clean all my other jewellery.

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3 months ago

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Asaad M.

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7 months ago

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5 months ago

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Asaad M.

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1 year ago

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6 months ago

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Asaad M.

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7 months ago

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Asaad M.

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4 months ago

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Asaad M.

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8 months ago

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Asaad M.

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1 year ago

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2 years ago

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7 months ago

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Asaad M.

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1 year ago

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8 months ago

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Asaad M.

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8 months ago

Amazing customer service every time. Everyone, especially the owner, is very helpful and thorough. Could not recommend them enough!

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Asaad M.

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9 months ago

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9 months ago

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1 year ago

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Asaad M.

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1 year ago

Always amazing service and great items. Kris was so great to work with and helped pick the perfect Mother's Day gift

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Asaad M.

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1 year ago

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Asaad M.

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1 year ago

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11 months ago

Great experience! Beautiful rings and a very wide selection. Will most definitely be coming back

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1 year ago

Good Jewelery selection and very professional repair service. I am very happy with my experience with Sam at Malak Jewelers in Arboretum.

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1 year ago

We absolutely love this business and Sam was amazing to work with. Highly recommended!

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1 year ago

Amazing People and Great Jewelers Check them out you wouldn't be disappointed. They will take care of you

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3 years ago

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2 years ago

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Asaad M.

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1 year ago

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2 years ago

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Asaad M.

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1 year ago

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Asaad M.

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4 years ago

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Asaad M.

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3 years ago

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Asaad M.

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2 years ago

Always so much fun when hubby wants to just stop in to look! Please ask for Sam for anytime you visit. Love Malak Jewelers.

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Asaad M.

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2 years ago

Great selection & amazing sales person, Kristin. Great X'mas experience, will definitely be back!

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4 years ago

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2 years ago

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5 years ago

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Asaad M.

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7 years ago

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5 years ago

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2 years ago

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3 years ago

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Ask the Community - Malak Jewelers

Do you have a certified jeweler to appraise some family jewelry as well as resize and repair some pieces?

Hello Jennifer, Yes! We would be more than glad to assist you with appraising and resizing your family's jewelry. You are free to come in at your convenience during the week, or if you would like we can schedule an appointment. Our hours are… 

Don’t See Your Question? Ask Away!

Review Highlights - Malak Jewelers

“Sam took care of my request with not only a great price, but I also received the ring much quicker than promised.”

Mentioned in 34 reviews

Read more highlights

Bailey's Fine Jewelry - Bailey's grand opening celebration.

Bailey's Fine Jewelry

(68 reviews)

$$$

Elizabeth

My watch stopped working, and replacing the battery had been sitting on my to-do list. I normally…read moretrek out to SouthPark Mall, but I wasn't looking forward to making that drive just for a watch battery. I searched Yelp for watch repair and discovered Bailey's Fine Jewelry on Providence Road, just a few miles from Uptown. What a wonderful discovery. From the moment I walked in, this felt different from your typical jewelry store. Bailey's is a beautiful, spacious, family-owned jeweler, but what impressed me most was how welcoming and comfortable the experience felt. Bailey's has been locally owned in North Carolina since 1948, and the Charlotte location carries on the legacy of longtime Charlotte jeweler Morrison Smith. I was greeted immediately and escorted to the watch counter. The associate taking care of me offered coffee, tea, a soft drink or sparkling water while I waited. I chose sparkling water and was handed a glass bottle of Perrier tucked into a black Bailey's koozie. Now that is a nice touch. While they worked on my watch, I wandered around. The store is gorgeous and much larger than I expected, with fine jewelry alongside beautiful gifts, frames, crystal, jewelry boxes and other pieces. I also appreciated being able to browse without feeling followed or pressured. The clientele was equally welcoming and refreshingly diverse--different ages, backgrounds and styles. Nobody needed to look a certain way to belong there. For a high-end jewelry store, I found that especially refreshing. You can also see into the watchmaking/work area through glass, which I loved. Everything looked immaculate and organized, and being able to see the professionals at work added a sense of transparency. Eventually I settled into one of the big club chairs by the windows with my Perrier and a jewelry magazine. A gentleman brought my finished watch directly to me on a little velvet tray. Such an elegant touch for something as simple as replacing a battery. Then came the biggest surprise. I walked over to pay, and the associate told me there was no charge for the battery replacement. Instead, Bailey's asks customers to make a donation to a local charity. How fantastic is that? I later looked it up because I wanted to understand the program. Bailey's calls it "A Time to Give." Rather than charging customers for watch-battery replacement, Bailey's absorbs most of the cost and asks for a charitable donation instead. Each store selects organizations to support, and Bailey's says the program has now donated more than $1 million to the communities it serves. I happily donated $20. As I was leaving, I tried to return the Bailey's koozie and just take my Perrier. Nope. She told me to keep the koozie, too. From a customer-service and branding perspective, somebody at Bailey's understands hospitality. That little black Bailey's koozie is coming home with me, and every time I use it, I'll remember this experience. That's how you create a customer--and perhaps an accidental brand ambassador. My only caution is parking. The Charlotte store is directly on Providence Road, and the front parking area is tight. Pulling back into fast-moving traffic requires patience, so take your time. I'm going to investigate whether there's another parking option for my next visit. And there will be a next visit. I went to Bailey's Fine Jewelry because I needed a watch battery. I left wanting to come back and explore the store. That says a lot. So if your watch has stopped ticking, don't automatically head to the mall. Bailey's offers watch-battery replacement, and that simple errand supports something much bigger in the community. Life is too short not to sleep well, eat well, travel well--and now I'm adding shop well. Bailey's Fine Jewelry, you've officially made the list.

I recently brought in a small custom design order and was assisted by Ed (customer service…read moreextraordinaire). In the process of completing the order, an unfortunate miscommunication occurred which Ed handily addressed and resolved with real finesse, reflecting his years of experience performing effective customer interface in the jewelry business. Thank you for everything, Ed (and thank you Bailey's for recognizing Ed's talent and ability handling the inevitable glitches which can arise when serving the public). I remain a satisfied Bailey's Fine Jewelry customer---thanks to Ed's swift response and expertise.

Malak Jewelers - jewelry - Updated October 2026

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