1. Malak Jewelers

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Charlotte, NC

Malak Jewelers

4.8 (118 reviews)
Closed • 10:00 am - 6:30 pm
Updated 2 weeks ago

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Services - Malak Jewelers

Jewelry cleaning

Jewelry redesign

Malak Jewelers Photos

Portfolio From The Business

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Reviews With Photos

Needed a repair on a very special rosary which belonged to my Nana. Malak Jewelers did the repair while I was there !!! Would recommend !!!
Cami B.

Have been doing business with Malak for years. Today, with the help of a very nice sales lady I picked out a beautiful tennis bracelet. As a bonus, she offered to clean all my other jewellery.

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Reviews are largely positive. People mention the friendly, helpful staff, attentive customer service, and quick jewelry repairs. The wide jewelry selection and clean, inviting space are also appreciated.

Read the full review summary in the app

Photo of Amy V.
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4 months ago

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Asaad M.

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7 months ago

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5 months ago

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Asaad M.

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1 year ago

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6 months ago

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7 months ago

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4 months ago

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8 months ago

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1 year ago

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2 years ago

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7 months ago

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1 year ago

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8 months ago

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Asaad M.

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8 months ago

Amazing customer service every time. Everyone, especially the owner, is very helpful and thorough. Could not recommend them enough!

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Asaad M.

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9 months ago

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10 months ago

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1 year ago

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Asaad M.

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1 year ago

Always amazing service and great items. Kris was so great to work with and helped pick the perfect Mother's Day gift

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Asaad M.

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1 year ago

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Asaad M.

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1 year ago

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11 months ago

Great experience! Beautiful rings and a very wide selection. Will most definitely be coming back

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1 year ago

Good Jewelery selection and very professional repair service. I am very happy with my experience with Sam at Malak Jewelers in Arboretum.

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1 year ago

We absolutely love this business and Sam was amazing to work with. Highly recommended!

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1 year ago

Amazing People and Great Jewelers Check them out you wouldn't be disappointed. They will take care of you

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3 years ago

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2 years ago

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Asaad M.

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1 year ago

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2 years ago

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Asaad M.

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1 year ago

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Asaad M.

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4 years ago

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3 years ago

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Asaad M.

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2 years ago

Always so much fun when hubby wants to just stop in to look! Please ask for Sam for anytime you visit. Love Malak Jewelers.

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Asaad M.

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2 years ago

Great selection & amazing sales person, Kristin. Great X'mas experience, will definitely be back!

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4 years ago

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2 years ago

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5 years ago

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Asaad M.

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7 years ago

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5 years ago

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2 years ago

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3 years ago

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Page 1 of 3

Ask the Community - Malak Jewelers

Do you have a certified jeweler to appraise some family jewelry as well as resize and repair some pieces?

Hello Jennifer, Yes! We would be more than glad to assist you with appraising and resizing your family's jewelry. You are free to come in at your convenience during the week, or if you would like we can schedule an appointment. Our hours are… 

Don’t See Your Question? Ask Away!

Review Highlights - Malak Jewelers

“Sam took care of my request with not only a great price, but I also received the ring much quicker than promised.”

Mentioned in 34 reviews

Read more highlights

Bailey's Fine Jewelry - Bailey's grand opening celebration.

Bailey's Fine Jewelry

(68 reviews)

$$$

Elizabeth

My watch stopped working, and replacing the battery had been sitting on my to-do list. I normally…read moretrek out to SouthPark Mall, but I wasn't looking forward to making that drive just for a watch battery. I searched Yelp for watch repair and discovered Bailey's Fine Jewelry on Providence Road, just a few miles from Uptown. What a wonderful discovery. From the moment I walked in, this felt different from your typical jewelry store. Bailey's is a beautiful, spacious, family-owned jeweler, but what impressed me most was how welcoming and comfortable the experience felt. Bailey's has been locally owned in North Carolina since 1948, and the Charlotte location carries on the legacy of longtime Charlotte jeweler Morrison Smith. I was greeted immediately and escorted to the watch counter. The associate taking care of me offered coffee, tea, a soft drink or sparkling water while I waited. I chose sparkling water and was handed a glass bottle of Perrier tucked into a black Bailey's koozie. Now that is a nice touch. While they worked on my watch, I wandered around. The store is gorgeous and much larger than I expected, with fine jewelry alongside beautiful gifts, frames, crystal, jewelry boxes and other pieces. I also appreciated being able to browse without feeling followed or pressured. The clientele was equally welcoming and refreshingly diverse--different ages, backgrounds and styles. Nobody needed to look a certain way to belong there. For a high-end jewelry store, I found that especially refreshing. You can also see into the watchmaking/work area through glass, which I loved. Everything looked immaculate and organized, and being able to see the professionals at work added a sense of transparency. Eventually I settled into one of the big club chairs by the windows with my Perrier and a jewelry magazine. A gentleman brought my finished watch directly to me on a little velvet tray. Such an elegant touch for something as simple as replacing a battery. Then came the biggest surprise. I walked over to pay, and the associate told me there was no charge for the battery replacement. Instead, Bailey's asks customers to make a donation to a local charity. How fantastic is that? I later looked it up because I wanted to understand the program. Bailey's calls it "A Time to Give." Rather than charging customers for watch-battery replacement, Bailey's absorbs most of the cost and asks for a charitable donation instead. Each store selects organizations to support, and Bailey's says the program has now donated more than $1 million to the communities it serves. I happily donated $20. As I was leaving, I tried to return the Bailey's koozie and just take my Perrier. Nope. She told me to keep the koozie, too. From a customer-service and branding perspective, somebody at Bailey's understands hospitality. That little black Bailey's koozie is coming home with me, and every time I use it, I'll remember this experience. That's how you create a customer--and perhaps an accidental brand ambassador. My only caution is parking. The Charlotte store is directly on Providence Road, and the front parking area is tight. Pulling back into fast-moving traffic requires patience, so take your time. I'm going to investigate whether there's another parking option for my next visit. And there will be a next visit. I went to Bailey's Fine Jewelry because I needed a watch battery. I left wanting to come back and explore the store. That says a lot. So if your watch has stopped ticking, don't automatically head to the mall. Bailey's offers watch-battery replacement, and that simple errand supports something much bigger in the community. Life is too short not to sleep well, eat well, travel well--and now I'm adding shop well. Bailey's Fine Jewelry, you've officially made the list.

I recently brought in a small custom design order and was assisted by Ed (customer service…read moreextraordinaire). In the process of completing the order, an unfortunate miscommunication occurred which Ed handily addressed and resolved with real finesse, reflecting his years of experience performing effective customer interface in the jewelry business. Thank you for everything, Ed (and thank you Bailey's for recognizing Ed's talent and ability handling the inevitable glitches which can arise when serving the public). I remain a satisfied Bailey's Fine Jewelry customer---thanks to Ed's swift response and expertise.

The Epicentre - Enjoying the @oldemeckbrew #SouthsideWeiss at the @rooftop210 in the #epicentreNC #Geam

The Epicentre

(128 reviews)

$$

Uptown

Not to be confused with the Creepycentre, which is only open on Halloween…read more It's pretty Epic at the Epic-centre. I love coming here, and do so every single time I'm in Charlotte on a weekend night, which is often lately. Very appropriately named because this really is the epicenter of Charlotte. It's lively and fun and modern and futuristic and pretty amazing. The whole multi-level palace is filled with hot people and scandalously dressed people, especially on warm nights. I made some nice friends around here (of both genders, for a change). It is the heartbeat of downtown Charlotte and a very non-traditional party area. Sort of like a party area of the future. If a mall had an older, drinking crowd and was outdoors and full of clubwear then this would be it. For this reason we love walking around here, even though parking is extremely difficult here on Friday and Saturday nights, so be careful. We've actually parked illegally and gotten away with it on several occasions, but I wouldn't recommend that to others. Lots of cops around here so don't do anything stupid. The design means that if somebody crazy decided to commit suicide, or if there was a fist fight, then it would be very easy from the higher levels to plunge down a long, long way, and there's a lot of people wandering in the courtyard below, so that worries me a tiny bit, and what about the very very drunk people leaning against the railings with a 100 foot drop down onto concrete asphalt right below them. It does worry me slightly but it's still an absolutely wonderful place.

There's a few places to eat here and a cigar lounge that looks cool. Other than that..... don't…read moreplan your day around this place. It's dirty, half empty, and I'm surprised the tenants there make any money. This review IS NOT a reflection of the individual businesses. If you see a restaurant in this area that looks good to you, please try it. Just don't plan on spending time at the EpiCentre itself.

Custom Jewelry Lab - Front area

Custom Jewelry Lab

(42 reviews)

$$

First Ward, Uptown

Love these guys & gals! I had an old engagement ring that was bumming me out. They brainstormed…read morewith me to come up with an awesome solution to move my diamond to a necklace & put a blue topaz in the ring setting. And I love it!! Great bang for my buck, but even better is that I got 2 uniquely stunning pieces. My necklace was a custom piece based on a photo I found of a 1920s art deco necklace. Vanessa (who is the coolest, quirkiest fun gal!) worked with me to nail down the perfect sketches to make it my own style. And Lee did an amazing job of explaining the best way to craft it so my pendant hangs perfectly. Finally, we chose a unique chain to top off the vintage feel. I loved the whole process and felt very cared for. They listened and worked with me until we landed on the perfect design. My biggest dilemma now is what to buy next?!! I would definitely recommend them for any custom pieces - especially vintage inspired or with fun colored gems. Vanessa is a whiz at creative color. Their wedding jewelry is gorgeous and so special. And their ready-made pieces in the shop are amazing and inspiring. You can't go wrong with any of it! Plus, lots of great places in NODA to stop for a cocktail before/after you shop! :)

If I had a million dollars I would go buy jewelry from Custom all the time. I would have them…read moremaking me all kinds of crazy concoctions. First of all it's a very cool space, secondly, the jewelry is priced reasonably and badass. I went in while shooting a bachelor party at Growlers, so from my parking space, I popped in, bought a silver dinosaur egg necklace in five minutes flat. It was too cute to pass up. I didn't even have enough cash with me, she let me take it and I brought her the difference the other day, now I don't think I would try this tactic, it might not work again. I haven't told them yet, but I want to redesign my engagement ring, I can't wait to see what creative ideas they come up with. If I weren't already married to my sweet B, I would want to marry Custom, just for the engagement ring. It's so different to go into a jewelry store with grassroot values. I am hooked on Phonics.

Malak Jewelers - jewelry - Updated October 2026

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