The staff were polite and capable, and the watch bracelet is now installed, but I had a process/communication issue that's worth noting. I brought in a Sinn watch bracelet and was very clear that I only wanted a test fit performed and that I did not want any modification made to the watch or bracelet. Despite that, parts were altered to make it fit, and I was informed only after the fact. To their credit, the watch appears unharmed and the bracelet is secure, but ignoring explicit instructions -- especially on a quality mechanical watch -- is not something I'm comfortable with. I would strongly recommend confirming expectations very clearly before leaving watch work here. read more

This was my first experience with Kings Jewelry, and I could not be more pleased with the repair to my wedding ring. The setting was damaged, and the prongs holding one of the accent diamonds was bent. Mr. Pamukci rebuilt the setting and repaired the prong in such a way that I believe it now looks BETTER than it did 32 years ago! He and his lovely wife, Suat, have earned my respect. I will be a repeat customer! read more

Kings Jewelry - Rebuilt damaged head/setting for oval solitaire and repaired prong for accent diamonds - Jewelry Near Me - Matthews, North Carolina

I found this store on Yelp because I need a piece of jewelry repaired and was in the area. Since it had 5 star ratings, I decided to stop in. I was not disappointed. Their customer service is impeccable and my repair was done as promised and beautiful. I ended up buying another ring from them and so happy with the assistance I received and how beautiful it turned out. read more

We took my wife's ring to be resized. The owner is very nice and price is very reasonable.

Reasonably priced. Family owned. Great customer service and truly caring. They were able to inspect, clean, and fix my ring same day; they did this as a courtesy to me when they told me it would be a couple days and I told them I would bring it back after I visited my grandfather. My grandfather lives in CA and was the one who gave me this family heirloom. They made sure I knew my diamond before I left it with them, cleaned it up so well that it looked like a brand new ring!, and fixed not only the immediate issue of the putting the diamond setting back in, but to the quality of "cleaning out" the old solder and replacing the setting as it was meant to be. Highly recommend! read more

Stopped by here while out shopping for a birthday present for our son, we found the perfect gift for him here. I love how caring Suet was with making sure we found exactly what we wanted. Their collection of jewelry is both beautiful & unique, highly recommend. read more

Really went out of their way to help us as they were closing and we're fair in their pricing for a Gold necklace I bought for my wife for Valentines! Offered to help us clean and repair other gold we have. read more

This was the best customer service experience I've had in years. Kings Jewelry is friendly & professional. I recommend them 100%.

I wish I had a before picture, so I could show you how talented this jeweler is. I found Kings on Yelp and took a big chance. The positive reviews and warm welcome assured me I was at the right place. They measured, we poured over books, we designed all within my budget. Kings even gave me the ring's exact clarity and size so I could tell it apart from other diamonds. Trust is EVERYTHING in this business. Do not waste your time at some chain. You won't get this kind of service. I know they'll work within a budget so head on over before she says, I do or you're looking to modernize an older piece. 5 STARS! read more

Kings Jewelry - Jewelry Near Me - Matthews, North Carolina

Oh my goodness this place is amazing!!!!!! EVERYONE was extremely nice and helpful. I went in to have 2 necklaces fixed and ended up designing an engagement ring and wedding band with my moms diamonds, my mother-in-laws diamonds and my grandmother's diamonds. They knew the sentimental value I was investing in these rings and they made my rings exactly as I asked. They turned out even better than I expected. Thanks Kings Jewerly for a lifetime of memories in my rings read more

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Kings Jewelry is TOP NOTCH in our eyes! We came in not knowing exactly what we were looking for - just that we wanted an engagement ring and wedding bands. Suat and John treated us like family from the minute we walked in the door. They helped us find the setting we wanted and then helped us to find the PERFECT stone to fill it. The entire process was super easy. Everyone at Kings was friendly, knowledgeable and professional. We were on a bit of a tight timeline due to travel plans and they came through and had everything ready for us before we were due to depart. This is an AMAZING family business. We HIGHLY recommend them and will DEFINITELY be going back to them when we have other jewelry needs. Thank you Kings for making our experience PERFECT!!! read more

I brought my wedding bands and engagement rings to Kings Jeweler to have the diamonds removed and designed into a new set of white gold. Suat was so nice and very helpful in helping me make the right decision. I am thrilled with the final pieces. She also had an amethyst heart stone that I had in a ring reset into a white gold pendant for a necklace. Wonderful family, wonderful work! read more

I received a pair of diamond earrings as a gift that I couldn't wear because the post was ridiculously short and they pinched my ear lobes :-( I was sad, so put them in a box and didn't think anything more about it. Years later, it occurred to me that I could pay someone to put a longer post on the back and that would probably solve my issue. (don't ask me why that didn't occur to me earlier - LOL) Great solution, right? Well, I didn't have a jeweler on standby in my world, so asked a trusted friend who recommended Kings Jewelry in Matthews. I live in Steele Creek, so am never in Matthews, but I trusted this friend's opinion so made the trek and dropped them off. About 10 days later they were finished. I picked them up, put them on in the store and was delighted to have my big, cushion cut, diamond earrings back in my ears without my lobes turning red and throbbing - LOL It's the little things, right? I am a fan of both Kings Jewelers and the lovely couple that own it... both of them are very sweet and enjoyable to work with. Thanks Kings Jewelry - gold star! read more

Paid to have rings soldered together and it lasted a couple of months and I took it back and they kept the rings a week. When I went to pick up they still were not fixed so he quickly soldered the broken place back which was very sloppy and now 2 months later it has broken again. Not impressed at all. read more

I had several rings that needed to be resized. This jeweler was rated high for jewelry repair so I took two of the rings in to get them fixed. The jeweler did a fantastic job! The band on one of the rings had split because it was so thin. I was asked if I wanted the band to be beefed up a bit which I agreed to do. The ring looks as if it has always had the new band and now I do not need to be concerned about it breaking again. My most precious ring is my birthstone which my parents had bought for my 16th birthday. It was a size 6 which needed to be sized up to an 8. It looks like it has always been an 8. A subtle groove in the band was maintained and the ring looks like new. The last ring I wanted sized turned out to have a band that was not gold. I was informed that if they tried to cut and weld it, it would be discolored. So, they recommended that they put in a ring size adjuster which I agreed to and it works perfectly! All the repairs were done in less time then I was originally told. I appreciate their expertise and definitely recommend this family owned and run business! read more

We had such a great experience shopping for a ring. The owners were extremely helpful and patient. The ring we chose was beautiful and the diamond was of a great quality and the price was great. The ring was ready the same day as promised. This is the only place that we will shop for fine jewelry. Very happy with my beautiful ring . read more

Goto place for any and all gold and silver jewelry, they fix and freshen whatever you can bring and the customer service is always top notch !!! read more

This family is a prime example of why we need to support local, family owned businesses in our city. Not only were they quick and professional with my order, but they met my budget. The selection and quality cannot me matched !!!! Go check this family out! read more

This place is great! My wife's wedding ring had a few loose stones (one even fell out and we found it). I had brought it to a different jeweler for repair and the stones were still loose. After bringing it back to that place another time to find the a loose stone, I didn't want to risk her losing a stone. We put the ring down for several months and never got around to getting it repaired. I came upon King's Jewelry while in the area one day and decided to stop in. I spoke with the owners and they were helpful, so I decided to have them take a look at the ring. Upon inspection they showed me that most of the prongs were broken off the stones. I was given an estimate for repairs and told it would be ready in 7-10 business days. I called on the tenth day and they told me they were finishing up and just had to clean the ring. When I arrived, the ring looked great! They showed me the repairs and honored the cost on the original estimate. Additionally, they worked with my insurance company to help me make a claim for the repairs so I was able to get reimbursed for the costs. I will definitely keep them in mind for future jewelry needs. read more

I needed to have my wedding rings sized which meant I had to leave them with the jeweler. So my first priority was to find someone I trusted. Kings was fantastic! They explained the process, let me look at my diamonds using the jewelry tool, gave me a great price and my rings were ready in three days! I will definitely be using them again. read more

I had a ring needed to be resized smaller. The first time I went they took down my measurement and what the size needed to be. They told me it would be ready by that Thursday (it was monday) I called Thursday at 3pm to make sure it was ready. They said to give them till Friday that they hadn't done it yet. I went to pick it up Friday afternoon because when I called Friday morning they said it wasn't ready. STILL. So when I got my ring, it wasn't the right size. I had to wait another week (next Thursday) to pick up. Again when I called Thursday, it wasn't ready. :) Fun game right? Picked up my ring that Saturday. Super fun use of my time and $60. It was a cheap ring too. Just really liked it. read more

This family owned jewelry store is amazing! My fiance got my engagement ring here. He went on about how helpful and friendly the staff was. They listened to what my fiance wanted and they helped him design the perfect ring. It is gorgeous. When I went to go get it sized they were so friendly to me and genuinely excited for me. It is a plus that they aren't one of the big chain stores, I always want to support locally owned businesses. read more

Kings Jewelry - Jewelry Near Me - Matthews, North Carolina

I was so excited when I brought my mom's wedding ring and band into Kings Jewelry for an estimate to be fixed + cleaned and learned that not only would it be 4x less expensive than Kay Jewelers, but also since it didn't have to be shipped off (which is scary when you're dealing with sentimental jewelry) it would be done in a week vs over a month!! I asked lots of questions and they were all well answered and I felt safe leaving my mom's ring in their hands. One week later I went to pick up her ring and it looked brand new! They fixed bent prongs, added gold onto the worn out prongs over the main diamond, and replaced small ones as well. Pricing was phenomenal and they included a ring box, cleaner and gift bag for my mom. I will definitely be using them again. read more

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My Wife stumbled across this 'gem' of a jewelry store by accident one day. Since that day, we have continued to use them for all our family's needs. They are incredibly friendly and accommodating, always remember us when we come in & ask about our children. Just super friendly. The Jewelry selection is very nice, ranging from standard pieces to ones they have designed themselves and extending into custom Jewelry (although, we haven't done anything custom yet). They are VERY helpful, very knowledgeable, and (my favorite point) they are very fair with their prices. read more

Wonderful experience at Kings Jewelry! I had my diamond wedding ring fixed there and absolutely trust these folks! My ring looked perfect and they are so caring and honest! Highly recommend!! read more

Great place! Came in for an urgent repair, had everything fixed in a matter of minutes. Owned and operated by a very kind couple. They were very generous with their time and service, I can't thank them enough. Highly recommended. read more

they have done many things for us. resized, reset, dipped jewelry in rhodium, made my daughters engagement ring (and it is gorgeous) and what a wonderful family to work with. give them a csll or go see them!! read more

Kings Jewelry is great! Steve and Sue are outstanding. They always take care of my jewelry the way only true experts can do. In addition, their service is top notch. I highly recommend them. read more

I had Kings Jewelry design and make a baby ring for my first granddaughter beginning with only a picture. After several drafts, they made the ring. It is simply perfect, gorgeous, and timeless. The quality of work is incredible. They have BIG talent and artistry. There should be a 10 star rating! read more

I had a diamond and yellow gold ring that has been sitting in my drawer for years. It wasn't my style and I don't like yellow gold. I took the ring into Kings Jewelry to go over some re-design ideas. Suat was SO HELPFUL! We had so much fun discussing various custom design ideas. My taste is not the "norm" and I like industrial type jewelry. I brought in another ring that I loved and decided to take the diamonds from the old ring and re-design them into the other ring that I liked. They did a FABULOUS job of incorporating the diamonds into my other ring. The cost was very reasonable and now I have a stunning one-of-a-kind design! They also gave me a credit for the yellow gold that went towards my new ring. I am very happy and highly recommend Kings Jewelry! read more

I walked in here randomly and walked out with a beautiful necklace for my nieces baptism at a price I could afford. I had the hardest time finding something that was in my budget and thanks to all the variety at this great store I found something I loved. The service and quality is amazing. You won't be disappointed. It also felt really good to support a small family owned business with this impeccable customer service. read more

Stopped by to have a battery in a watch replaced ($10). Staff was very inviting and it took less than 15 minutes.

Family owned business with master craftsman Steve always onsite and master sales lady Sueh, just call her Sue . If they treat all customer the way they helped us I can not see why they would ever get anything under a 5 star rating.This is not a mall jewelry store the item they carry are way above what you will see at a mall, here you will always get personal customer service at a fair price.if you want this kind of service just give Kings a try, You will not be disappointed.Thanks Sue for all your help in the purchase of my wife's Diamond. Still the prettiest ring I have ever seen. read more

Went to King's Jewelers for the first time since moving from NY to NC. The owners are friendly and accommodating, their prices are reasonable and they have a nice selection of items to choose from. I would definitely recommend them. read more

Ive dealt with the great people at Kings a few times already. Once for a repair of a gold bracelet, then my husbands gold chain and most recently my wedding ring. We're new to the area, state actually and we were hoping to find a great family jeweler who cared as much about their customers as they do their jewels. And we have found that wonderful family ran business in Kings Jewelry!! I cannot find anything negative to say about this jeweler. They are very professional, kind, trustworthy and caring people and I'm so thankful so have found them! read more

This place is ridiculous. I went in to have my Movado watch fitted and was quoted $10 for the service. It took the guy behind the counter three tries to get it right, which, no big deal, right? Wrong. Because it took HIM three tries to get it right, he thought he'd change the price to $15 to make up for the extra time. I'm not sure what the weather is like on the planet where this sounds like a good idea, but I was floored. Look, it's only $5, so I paid it because I really didn't have time to negotiate the "new" price on my lunch break. The moral for me is, this guy clearly has zero business ethics and could care less about the customer experience. Jewelry stores are a dime a dozen... do yourself a favor and skip this one. read more

The owners are wonderful. Their aim is to please the customer, therefore they listen, offer suggestions when asked, and deliver a quality, beautiful product. Thank you, Thank you!!! read more

This has been our family jewelry store for years. The people are so nice, and they go out of their ways to accommodate their clients.