CVS recommended Keefer's because they were unable to create the compound topical anesthetic I…read moreneeded for a procedure. I called and spoke with Greg(one of the pharmacists) and he was so kind over the phone. I had to rush the order because the first pharmacists and CVS did not tell me about Keefer's until I spoke with another pharmacist that told me about them right away. Greg understood the urgency and got on it right away. I was able to pick up the Rx the following day. I have a high deductible so Greg suggested I pay out of pocket with no insurance affiliation and it ended up significantly cheaper - by 50%. This was acceptable because I would just submit it for reimbursement to my HSA(Health Savings Account) similar to FSA(Flexible Spending). Apparently claiming one does not have insurance yields a cheaper cost - amazing how much less uninsured individuals are charged. This was definitely old school pharmacy but I liked it. My Mom was a pharmacist and it brought memories from my childhood. I walked around just looking at everything in the store. They have unique items. The prices were slightly higher than say Walmart or CVS/Walgreens so maybe that's why it seems the items don't appear too move as much - at least it appears that way (when items don't look like they've moved out of their spot on the shelf) but I could be wrong. I'm so bummed that I lived in Mount Prospect and Arlington Heights for ten years that I never walked into this place. I will DEFINITELY be coming back here again. If they provide the same cost for my other Rx then I will be giving them more of my business.

I needed a cane so I went to Keefer's whereupon the door was opened for me, two young ladies waited…read moreon me, made sure I purchased the correct cane. They made me feel very important, very kind to me. Try and find this politeness and customer service anywhere! Thank you, Keefer's. Patty Fraser

Ahh, CVS, you have had better days, but you're improving. More staff and better online features to…read moreenable some cool stuff. Specifically, the self-service online ordering of custom photo magnets from the Photoprints app. LOVE THIS!!!

Was at the CVS pharmacy 2 times this last weekend. The 2 young men behind the counter were very…read moreunfriendly. No hello, good morning smiles, nothing. Bad attitude s and not even a thank you and/ or goodbye. The Pharmacist had and even nastier attitude. The way she spoke to me was rude and arrogant. Will not be using CVS pharmacy again. I'll drive a mile down the road from now on and go to Walgreens.

I'm writing this to give huge kudos to a manager named Mo. I…read morelearned something new today. Turns out the "refill by" date on your prescription actually means "PICK UP BY" not "REFILL BY." I noticed at the beginning of November that my husband's migraine medication (which is NOT a controlled substance or even any kind of painkiller) had one refill left by 11/20/19. So I called in the refill at the beginning of November. I got several emails notifying me that the prescription was ready, but it was several weeks before I had a chance to pick it up. So I went to pick it up today, and quite typically, the pharmacy was significantly understaffed with a very long line and two cars in drive through and the phone ringing off the hook. The man who took care of me was not a regular pharmacy employee and couldn't locate the prescription. I showed him one of the emails in my phone telling me the prescription had been filled. He noted the email was a few weeks old and he said that if people didn't pick up Rxs by a certain time, then they "unfill" it. Which I understood; while waiting for prescriptions in the past I'd overheard staff calling people to tell them their prescriptions would be gone if they didn't come get them soon. I hadn't gotten any phone call like that, but I did admit it had been about 3 weeks since I called in the refill. He disappeared to discuss with pharmacy staff then came back and told me THERE WERE NO REFILLS LEFT ON THE PRESCRIPTION SO THEY CONTACTED THE DOCTOR AND YADA YADA YADA. I knew THAT WAS NOT TRUE. I knew there was one more refill on this medication. I knew from my vast past experience with Walgreens pharmacy that they would not have sent me an email with the price unless the refill was packaged up and ready to go. I tried to tell him any of this, but he was more concerned about the long line of people behind me than addressing my concerns. So I walked away from pharmacy in utter frustration. I just can't handle being lied to, and I was standing there steaming, when I saw Nelum, a store employee who is ALWAYS friendly and helpful, and she asked me what was wrong, and I asked her if I could speak to a manager. Wonderfully helpful as always, Nelum promptly got me a manager, my hero Mo, who LISTENED to me and understood what I was saying and my concerns. He went to the pharmacy and came back explaining the full situation, that I was correct that there was a remaining refill and it had been filled .... BUT the prescription expired November 20. If I had come to pick it up before November 20 then there wouldn't have been an issue. THAT WAS ALL I WANTED! I wanted the truth - not to be lied to because that was quicker/easier or because the person filling in at the pharmacy didn't understand the situation (that's me giving him the benefit of the doubt. I didn't catch the name of the employee filling it at pharmacy who lied to me ... but he made a point of letting me know he used to be a Boy Scout and that's why it was important for him to take a few minutes to set up the plastic bags at his station before starting to help customers.) Anyway I can't thank Mo enough... although I did try to let him know how grateful I was to have the truth. Yes I still left there without the prescription, BUT THANKS TO MO, I AT LEAST UNDERSTAND WHY!! Managers in training, take a lesson from Mo! He alone is why this is a positive review and not a negative one. (Well him and Nelum - her smile always brightens my day!) And to the Boy Scout who filled in at the pharmacy -- please tell your customers the truth even if it takes longer than lying to them!!!!

The worst Walgreens I've ever been to…read more The pharmacy is always incredibly understaffed. Expect incredibly long wait times, the drive through is frequently closed. They will cancel your prescriptions without notifying you beforehand to see if you still need it. I tried picking up a prescription for about a week, but every time I went the lines were so long I had to come back. Arrived tonight to get my prescription and they cancelled it so I had to wait until they could fill it again. I would recommend going to another pharmacy if you're in the area.

This is an average Walgreens nothing truly special about it other than it has a drive thru for the…read morepharmacy. It's well stocked and very clean. The staff are all super friendly and helpful. I don't care for the parking situation it's a pain and the parking lot can be fairly busy. However there is plenty of spaces.

I think it's important to note how you're treated when buying a sensitive product at a pharmacy and…read moreit's also first thing in the morning. You're hoping the store is stocked with the thing you need to make it through the day and that the checkout person is friendly but definitely doesn't mention anything about what you're buying. One woman there did just that and after a terribly sick night, really helped me get what I needed and go on with my day. She even complimented my bag. It helped.

Great service and very friendly. I love the curbside pick up service.definitely my go to pharmacyread more

Great place, real nice people. I was looking for nebulizer parts. Walgreens across the street had…read moredummies working. I went here. Immediately had someone help me and found what I needed. Great price too. Ill be back !

Jeremy handled special order expeditiously- John Garrett…read more items included remote CPAP PILLOW and grabber and length of text /////\\\\....

My mom needed a better bed after a mth between the hospital and rehab after a fall. I rented a full…read moreelectric half rail hospital bed. Delivery was quick and precise (was given an estimate), and bed is comfortable! Payment and delivery set up a breeze. Look nowhere else but Mark Drug Medical Supply!

There are really no negatives when it comes to Walgreens. They have everything I need, all in one…read moreplace. People are really helpful when you need to find something and this particular Walgreens carries a lot of different drink options when I'm in the mood for something different. Plus, Walgreens now sells wine. Pharmacy staff is knowledgeable and eager to be of service. Other staff always ask if they can be of assistance. Store is always clean as are the restrooms. I'm glad to have such a quality Walgreens in my neighborhood!!! That is just fantastic.

Not a great pharmacy experience. Only chose the location for…read morea one-time prescription fill, due to it's proximity to my workplace. Two prescriptions sent in at 3:30pm yesterday. Prompted by phone to confirm they should be filled immediately. Arrived at drive-thru at 5:30pm yesterday to learn only one prescription had been filled, the other could be filled in ten or fifteen minutes, & that I can "drive around and come back when it's ready." Two hours, fully staffed, still not enough time. I couldn't wait, had an appointment and chose to pick it up this morning. Believe it or not, the prescription was still not filled at 10:00am, claimed by the pharmacy to be marked for today not yesterday , so I waited around 20-25 minutes in-store only after being told it would only take "A few minutes." I feel this pharmacy is disorganized. They're not short-staffed. It's a disconnect of some sort. Because of their broken process, I was delayed for well over half a day in receiving a pretty important medication needed for a recovery, one that was supposed to be taken simultaneously with the one that had no issues being filled on time. I'm gonna stick to my pharmacy, going forward.

This is the closest Walgreens to my house. If it wasn't down the street, I would never come here…read more But since it's my neighborhood Walgreens, I'm here whenever I need something small. The problem I have with this location is that their beauty selection has mislabeled signs. You spend ages looking for a product, comparing the different brands. You think it's on sale but then you go to the register and the sale sign was in the wrong place. And the employees won't adjust the price, probably because they are never at a register until there's a line 3 deep. Overall, I find this location overpriced. I've found better deals at other Walgreens and definitely at other drugstores.

This was my "home" Walgreens before I moved. I went here for my prescriptions, annual flu vaccine,…read moreand other health care needs. I recently had to go this pharmacy when my new pharmacy couldn't fill a prescription. This Walgreens was able to fill the prescription and get it to me quickly. I find their app to be extremely helpful. I can schedule vaccine appointments and order prescription refills easily from the app. I enjoy that they have apparel and other items from the local high schools. A portion of those sales are given back to the schools. I have also had a positive experience at the photo department. My parents still order their Christmas cards here. The rest of the store is ridiculously overpriced and I avoid it when I can. I recommend this Walgreens for all of your health care needs.

I was at this pharmacy and had a simple question for this pharmacist PRINKAL,she was absolutely…read morerude. She responded to my question as she walked away! Really awful customer service. There was no line, no customers behind me, it was slow and 30-45 min from closing time. She's still on the clock. You represent CVS, your the face for CVS. How you deal with customers effects their image. Professionalism is important in your line of business. If you can't keep professionalism maybe you should work for mail order pharmacy. It might be a better fit for you since you don't want to deal with customers. PRINKAL-take a minute, face your customer and respond. Don't walk away answering them it's absolutely rude.

I was running low on some of my medication. So I asked the pharmacy if it was possible for me to…read moreget them approved from California to Chicago. Within 24 hours I picked up my prescriptions.

We really liked the girl in the Print department and where the Fed-ex was, she helped send our…read moreparcel back really quickly, but the others stores didn't do for us, it turns out it was available

Don't go to this pharmacy! We had a script for a pain med and they put in to insurance for 30 pills…read morea day instead of a total of 30 pils over 7 days. Insurance denied the claim due to protecting its customer. It took multiple calls to get it straightened out. I would not trust this pharmacy with your prescription.