How nice of jetblue to check my bag and let me go through security and reach the gate just to get an email that the flight to Cancun was canceled. Two hours before takeoff. Then they call me two hours after plane was supposed to depart and tell me the flight was canceled. No help at ticket stand to rebook only option was Tuesday lol its Saturday. That's a hell no. It's an expensive lesson for sure. read more

Amazing service. Nanea saved my weekend for me. Really understanding and truly listens to his customers. Get this guy a promo!

Horrible smart ass Osche at McCarran jet blue check in. Waiting next on line by the Kiosk, Osche helps out someone just walking away from the kiosk. When she finally took us, she snidely stated that we were in the wrong line. I told her I didn't see any markings. Without understanding she bluntly points to something passed us as if we should know. I work in the public and understand issues as this. She did not offer any understanding but gave a smart-ass look and attitude. Jet Blue, can you give this person a coaching session? Maybe she's better off hauling luggage read more

Horrible. May as well be spirit airlines. Pregnant and need to lift your own bag???

They've gone from best to worst. Flight 711 scheduled to arrive at 7:55 pm is three hours late. Which was the same time it used to land. So now instead of picking up my family at 8 pm now have to pick them up at 11pm I hope read more

Great service to me after the issues others have had, today they are exceptional good. Got my cheezits lol! Turbulent skies today, but overall a quick 45m flight, no delays so I gotta say Today was a good day! read more

Horrible Horrible Horrible!!!!!! For a dedicated customer whose been loyal for over 10 years, I've never been more disappointed in an airline than JetBlue Our flight was scheduled to depart at 2:45 pm over the New Years weekend and while we were waiting in line to check in, our flight was suddenly cancelled due to inclement weather. That's not all. The rescheduled flight wasn't set to leave until three whole days later! Holy moly, i had to get back to work! That being said, they made no attempt to accommodate me or pay for the inconvenience. No hotel, no taxi voucher or nothing. They did offer a refund if I didn't want to take the ridiculous flight that was leaving three days later. I think you can figure out the choice I made. The heavens were looking over me that day and I managed to nab a late flight leaving to LAX 8+ hours later that evening. I swore never again to fly JetBlue but when February came around, I had to make reservations for a business trip and because my Amex preferred airline was JetBlue, I just took the leap of faith. I flew out of long beach with no hassle but when it came time to flying back home, trouble was brewing yet again. This time, the flight gate was changed last minute without any changes made on the overhead flight monitors. I was chilling in the airport lounge and checking the monitors periodically, and there was no gate change announcement until I arrived at the gate to depart. To add insult to injury, they stated the 5pm flight was delayed until 7pm for maintenance issues. 2 hours later, they dropped the bomb on us and said the flight was cancelled. I scrambled again, just like I did in January to find another flight. Thankfully I found another flight with absolutely no help from JetBlue whatsoever. JetBlue emailed me and offered a 75$ credit towards my next flight. Hmmmmm, would you fly again with them when your flight was cancelled twice in less than 6 weeks? I think not. I tried calling and asking for a refund or reimbursement for all the inconveniences (ie having to find another flight same night, leaving at a much later time than my scheduled flight, no accommodations, driving from Santa Ana airport to long beach to get my car, etc) The rep responded with a resounding "No compensation, only 75$ credit towards another flight" I asked to speak to a supervisor, she again responded with "No" I'm done with this airline and if you have any common sense, you should avoid them like the plague. Horrible service, no regard or consideration whatsoever for their customers and completely unreliable. read more

Surprisingly impeccable service at the airline check-in desk. I'm kicking myself for not remembering the rep's name who helped us. My fellow weary traveler and I were NYC homeward bound after two weeks in Asia and a short stint in Vegas for a friend's wedding. With overly stuffed suitcases and heavy, jetlagged hearts, we approached the check-in counter and were startled by one of the only friendly greetings we received in the land of Vegas. Instead of checking our three bags, the airline rep suggested that we repack our bags to avoid a $40 charge and take the 3rd bag as a carry on. After doing so and just checking two bags, he deliberately looked the other way while the luggage was significantly over the weight limit. That's just good customer service. Oh yeah, and the flight itself was terrific. TV screens on every seat back, better snacks than any other airline, and friendly flight attendants. Love it. read more

It was a breeze going thru Long Beach Airport to board Jet Blue Airlines. The flight took off on time. There were a few bumps and dips but otherwise not bad. The problem started right after we landed. The Captain got on the intercom and told us it would be a few minutes while they decided what gate we were able to disembark to. As I write this we are going on 36 minutes with another 20 minutes possible. I write this also with the understanding that there have been many delays due to storms pretty much everywhere. I guess the pilot was right,"Sometimes you just the draw the short straw. Oh well! read more

JetBlue - Airlines Near Me - Las Vegas, Nevada

If I could only fly JetBlue I would, the only downer is that they don't fly to every place I go. They by far have the cleanest planes, great customer service, and very fair prices. read more

JetBlue - Airlines Near Me - Las Vegas, Nevada

At what ever cost necessary stay clear from Jet Blue, the customer service is not there. This airline company could care less about you making your flight. They are not there to assist you for checking in, or even getting your tickets. You will be harrassed and bullied by the Jet Blue staff if you happen to have a problem or complaint. there is no real format to training any of the staff at the front desk. The Jet Blue crew act in a manner of some type of mafia as if they're protected. You will not be treated with respect if you fly with Jet Blue. read more

Here are the things I've learned flying JetBlue for the past five years. 1. They are THE ONLY airline with nonstop flights from Las Vegas to Boston (and I mean Logan Airport in Boston. Not TF Green (RI) or Manchester (NH). The only other one is SouthWest that fly into Manchester. 2. Their point system for their frequent flyer program called TrueBlue used to build up super fast. Now not so much, can't tell if it's because of their new point system or that flying costs more now. Either way they have done away with their expiration of points that use to happen if you didn't fly for a full calendar year. 3. In the summer your flight will most likely be delayed because of heavy storms in the southeast US since their planes seem to work off of a triangle cycle. For instance, my flight back to Las Vegas from Boston was delayed because the plane was coming up from South Carolina which was experiencing a tropical storm. Also, they seem to rely heavily on their flights coming in on time as I have had flights delayed because the stewards that came in on a different plane were assigned to ours, and that incoming plane was delayed. 4a. Love the fact that they had LCD screens in every seat with DirecTV and Sirius/XM radio, but the screens are seriously outdated and you can't plug in your media player in to watch movies on the screen (USB or Video in). I've been told by a JetBlue associate newer planes they are getting have USB and power adapters, but not in all seats (that's actually pretty typical, for instance Air Canada doesn't have power plugs at the window seats) along with in-flight wireless internet. 4b. Because the LCD screens are outdated, the pay movies aren't shown in HD, so you get to spend $5 on watching a movie on a screen with the resolution detail that is less than a hand held device. The pilots seem to have become more stingy in their free movie comps. A late takeoff or small turbulence was enough to get the pilot to turn on free movies. Now it doesn't seem to happen at all :( 5. If you live in Las Vegas, or any other city on the west coast, your choice for destinations to redeem your JetBlue points are really limited since they concentrate all of their business out of NY and Boston. Want to go to the Caribbean? You're connecting in NY. Want to visit family in Chicago? You're connecting in NY. A vacation in Florida? You have a choice: connect in NY or connect in Boston. In other words: You're going east to go west, and going north to go south. It's a lot of flying and not worth the time or stress. 6a. They seem to have some partnerships with a few airlines, but usually to fill in service gaps for the other airlines, and mostly out of NY and, to a smaller degree, Boston. I want to fly to San Diego, JetBlue doesn't fly there. American Airlines does, too bad I can't build up JetBlue points by using American Airlines, but I can build up American Airline points on some JetBlue flights. Bottom line is if you travel a lot from LAS to major cities on the west coast then hang on to your SouthWest Rapid Rewards Visa card if you got one. 6b. This one sided partnership is really frustrating since they brag about their partnerships with so many airlines, especially international ones, but is of little or no use to us in America. Especially if you're not in NY. These partnerships again only seem to serve as service fillers for international customers from other airlines who need to fly from NYC to Buffalo, or Boston to Cape Cop, or another destination that doesn't get that much air traffic. 7. Love, love, love that JetBlue is in the new Terminal (3) at LAS. Terminal 1 was turning into such a mad house. read more

My favorite airline so far. Unfortunately, they don't go everywhere. But with my frequent trips to Las Vegas from Long Beach, this is the idea way to go. Typically, I can get cheap fares and the 40 minute ride is really short. I've travel to Hawaii without any snacks or even music/movie options; yet this super short flight gives me free TV with multiple channels, music, drinks, snacks and, get this, WiFi. All free. Checking in and out is super simple. read more

JetBlue - Airlines Near Me - Las Vegas, Nevada

We had awesome experience with JetBlue! The flight attendants were very friendly and attentive. Love that I had my own tv and could watch whatever I wanted. Will definitely be flying with them again read more

I had to cancel my trip (Conf #GADIMT ) due to medical injury and surgery. I am due a refund of $261 but have not received it. I can't get anyone on the phone without holding for hours...shame on JetBlue. This is the worst customer service!!!! When will I get my refund? read more

There is a Cvnt named Victoria who claims to be a supervisor. I was travelling alone with two children under 10, 13 bags, 2 pet dogs, and 2 SERVICE-as defined by DOT in the ADA, dogs. Two because I put one to sleep days earlier and one is ageing so the new one is back up. I took an unfathomable amount of luggage as we were leaving Las Vegas for good. I called 5 times, spoke to three agents, submitted my forms and asked why I hadn't got them back (they typically send an email confirmation) and was told they were short staffed but everything was set. ILLEGALLY she asked what they were for in front of another passenger she was helping. I then told her to please step away and talk to me in private. Then she asked what they were for, and I answered, but she continued to ask the same question until her underling explained she wanted to know what they were trained to do, which isn't the same as what they are for. She then disappeared for an hour and denied me boarding. Evil woman to the core. I've filed an ADA complaint and will also file a complaint with JetBlue. Such a Tameka read more

Jetblue is always consistent in its excellent service, on-time cheap flights, and relatively smooth flights.

Both of my flights left on time or early and we landed early on both accounts!!!! This never happens! I'm a nervous flier, even though I fly a lot, and I really liked the communication from the pilots to the passengers about what was going on. On the way to NYC they pointed out that if you were on the right hand side of the plane you got a great view of the Grand Canyon. We had a bit of turbulence and the pilot came on explained he had talked to mission control and it was going to last about 5-10 mins. He then told us to sit back relax, order a drink, and enjoy our flight. The only thing that would've made this review 5 stars is if we got faster beverage service. I swear it's like they wait an hour now before they even start and they do the snack pack service first. I'd prefer they have a beverage ordering system through their TVs, like Virgin does, as well as, snack pack ordering there too. So we can order within the first 10 mins of the flight and the flight attendants can start distribution of our drinks ASAP! read more

Great airline. Wonderful service. Snacks when you need. No one does that anymore. When flying for 5 hours it helps. The extra leg room seats were worth the extra dollars. Those few inches really made a difference. The seats were pretty comfortable as well. read more

Staff are professional and friendly, the seats are very comfortable with more leg rooms. We do have free entertainment on the flight with the reasonable price. read more

I started flying JetBlue in May, as they were the only airline with a direct flight from Boston to Las Vegas. I'd also heard good things, so decided I'd give them a shot. They're a bit pricier than other airlines, but I think all their additions make it worth it. Aside from the direct flight, they also offer free TV, radio, and wifi, in addition to tons of extra snacks. (The "pay-for" box meals are still available also.) Then there's the "Even More Space" upgrade - $105 for extra leg room. It's equivalent to the old "business class." If you can spend the extra skrill, the extra leg room is definitely worth it. Every flight attendant I've met has been exceptionally pleasant, but their ticket agents might need some TLC. They're rather muted folks. read more

Love Jet Blue. Without upgrading to "extra legroom", my husband (5'10") was very comfortable in his aisle seat . The flight attendants on our flight from Los Angeles to Orlando were friendly and helpful. They announced at the gate it would be a full flight and offered to check anyone's carry-on luggage for free; we, along with lots of people, chose that option and there didn't seem to be a problem for the others to stow there luggage overhead. The plane was in excellent condition and very clean. There were plenty of free snacks, free drinks and free movies. Just wish Jet Blue flew to more destinations in the US. read more

Out of three flights in California three have been delayed and canceled. When you fly from Long Beach to Vegas no alcohol. . No beers. Nothing. B itchy sky ho too. Southwest from now on read more

inflight and terminal crew were great. people who check you in prior to passing security? not so much. maybe they work with TSA in trying to deter people with their unpleasant demeanor. read more

Oh Jet Blue, such a love hate relationship we have going on.. I love your comfy seats, personal TVs, fairly decent staff, and reasonable prices. But I strongly dislike the two times in two months I was stuck in Vegas for over 2 hours due to MECHANICAL delays. I understand weather issues, but TWICE in less than two months, 2 different aircraft's were grounded due to mechanical issues, that's pretty scary. I say get it together huns!!! I'll be using my second credit for my 3rd flight at some point where I will be deciding if it will ever be worth using this airline ever again. 3rd time's the charm? read more

YES--5 Stars!!!! I love flying Jet Blue out of Long Beach to Vegas! The terminal at Long Beach Airport is just lovely. It has a nice open wine/beer bar and new eateries in the terminal. No craziness like LAX--instead, it's quiet and peaceful. Likewise in Vegas, it's the same niceness. Although the terminal is a little out of the way (terminal 3 at McCarren)--it's worth it! No running over other people, no fighting over seats! Oh and the terminals are SMOKE FREE!!!! YAY!!!! read more

Not a bad little outfit, but they don't respond well when there is a delay. Today, something wrong with on board computer. No action to get another plane or realistic alternatives for their CUSTOMERS. They did offer to let us off the plan where it is 110 outside. Nice. Will call, if corporate does nothing we will not fly with them again read more

Jet blue refuses to let us on our flight, they are one of the worst carriers I've seen. I will never use JetBlue again

Jetblue Airline is my airline of choice however I did not have an enjoyable experience this time around. I am currently traveling back home to Florida and upon boarding the plane I was told the air condition is not working. We got room temperature water and sat in the airplane for over 2 hours. The flight should have Jeff for 1 pm and we are about to lift off at 3.14 pm Vegas time. read more

If I could give a zero star, I would! Came to Vegas on Friday and had over a 4 hour delay and now going home so far the delay is 2 hrs and still no plane in sight! Worst ever. read more

Jet Blue is a very nice option for domestic flights because their prices are really great and their customer service is amazing. The seats are comfortable. The snacks are good and unlike most airlines its easier and less expensive to make changes. I typically fly American or their partners because I earn miles but decided to fly Jet Blue from Vegas to LAX since the price was so good and its not many miles to begin with. My friend uses their points system and always gets free tickets. I flew Southwest to Vegas but prefer Jet Blue b/c they give you an assigned seat so you avoid the Southwest "cattle call." read more

I am 6'6" tall and flying is typically a miserable experience. However my recent experience on JetBlue has completely changed my attitude! I have never been so comfortable on a flight in my life. I have at least 6 inches between my knees and the seat in front of me. Incredible! read more

JetBlue - I am 6'6" tall. Check out this legroom! - Airlines Near Me - Las Vegas, Nevada

Tonight I flew inside of a rainbow... No really, I actually did!! I was on a plane going to Las Vegas to put my childhood home up for sale because my dad had passed away. I had decided to put down my iPad and enjoy the world around me. It was actually quite amazing, I met a lot of people, watched children growing up. And I was touched by many lives. It was so beautiful when we passed through some thunderstorms and I expected a little bit of turbulence instead... when I looked out the window into the cloud the shadow of our plane was actually surrounded by a circular rainbow. I saw it several times and I was so excited... it was amazing to look into the clouds and see our plane surrounded in a rainbow... But that was not the best part.... I also had the pleasure of flying with the greatest flight attendant I've ever had. Believe me I have flown a lot... Todd on JetBlue made sure that everyone on our flight felt special. We even sang happy birthday to Cindy one of the passengers. He went above and beyond and was such a blessing on a day that could've been so sad for me. I am so very grateful for all that you do Todd!! Thank you for sharing of yourself... You are a blessing to so many!!! I truly appreciate you!!! read more

Wtf 5 hour delay. I bought this ticket so I wouldn't have this wait. This is bullshit

Flying back to Las Vegas from back home (SFO). I almost always fly Virgin America but I needed to be back in Vegas by 915. First time flying Jet Blue and I was not super impressed. The plane was dingy and old, decor from the early 90s maybe? Have they been around that long? Plane itself was noisy and the screens were small and mine was unable to operate without several resets. Positives: free snacks and somewhat friendly flight staff. Bottom line - I will only fly Jet Blue again if Virgin flights are unavailable with my schedule. Not the worst flight but definitely worth spending the extra money for a better experience. read more

JetBlue 9/18/17 Flight611 from JFK to Las Vegas First of all the Flight is about an hour or more delayed. Second this female heavy set flight attendant is very rude, never smiles (looks very miserable), my mom who is a senior citizen (72 y/o) to be exact is getting a snack from the snack bin and took her a lil longer coz she was choosing to which snack she will get and all Of a sudden I heard from her smart mouth "Jeez", and I let that go. Thirdly, I was sick prolly 20 or 30 minutes from the start of the flight, I asked this flight attendant for a paper bag and she corrected me" you meant the sick bag" and I said ok. And then she came back with 2 bags. After a while I'm still feeling sick and asked for More. She questioned me " Where are you using these bags"?, I got very frustrated and upset. I said I am sick I am very nauseous. She asked me, If I wanted a big bag and I said " no I I wanted the same sick bag." She said we r out of thT. I said seriously ur out?she is very rude. She talked back and said " don't treat me like that" Please train you're employees to do their job, it is sad that they are in customer service and can't function to their responsibilities. read more

Big fan of Jet Blue. Commuting from Long Beach to Vegas is very convenient. Love the you can select your seat prior and they provide Direct-TV, water/soda and snacks. My flight from Long beach to Vegas, the TVs didn't work, but it was a 45 min flight, I decided to read. no biggie. Las Vegas airport is alright, slots everywhere. read more

So my flight gets delayed 7 hours, and I understand this is not the fault of the ticketing staff, however they need some serious customer relations training! I was trying to be as kind as possible and the staff seems like they're doing me a favor and seem irritated when I asked for an update on the flight, I was treated like a nuisance! I never heard the word I'm sorry or even act as if they care that this is a big inconvenience for a paying customer! Very disappointed in JetBlue shame in managment not training proper customer service etiquette, from my experience today I doubt if JetBlue even care about this review or what their clients think about the experience. read more

they SUCK don't waste your time. They bragged about direct flights from Vegas back East so I booked one to see my mom on her 80th b day, after i booked they cancelled the flight and cancelled all direct flights. get your act together JET BLUE pissing off customers is a poor way to do business. Look elsewhere and save yourself the hassle read more

I have been a Southwest-er for years, not really by choice, but because they fly from Burbank to Vegas all the time. Southwest was really a choice motivated by convenience. However, I recently had the opportunity to fly Jet Blue from Vegas to Burbank. Its cool that they are flying non-stop to Burbank now, as Jet Blue is really a LOT better than Southwest as far as service, planes, and amenities go. I love the fact they have TV and XM Radio for each individual seat. They offer head phones for $1 if you don't have your own. The seats are way more comfortable than Southwest - bigger, more leg room - and they give you a FULL CAN OF SODA and a snack - not just a cup of soda and peanuts like Southwest. I'm not giving them 5 stars for two reasons: 1. The flights to/from Vegas are MORE expensive than Southwest. 2. The convenience just isn't there. There is only 1 (or 2) Burbank to/from Vegas flights per day. I would definitely fly them again though!!! read more