Hey y'all! Just landed in BWI, from spirit. This flight…read morewasn't the greatest. An employee at spirit customer service desk, where you check ur QR code, to get on the plane, was rude to me right before I scanned my QR code. I'm not about to walk on egg shells when I'm supposed to be getting the hospitality from customer service. Otherwise, the flight attendant helped me put my bag in a bin up top, and the flight went smooth. But passengers always MAD and hating when it's time to de-board. Some Indian lady had an attitude lol and talking about waiting her turn to get off the plane when no body has to wait, anyone can go with the flow of traffic. They need to mange the exiting style a little better. I notice this every time I exit a plane passengers are either hot or cold. I guess you can pay additional to sit in front so u can get off the plane first... but who wants to do that? lol Anyways I sent spirit feedback and complained about my in flight experience already and I'll be waiting for an email back!

I've flown Spirit Airlines and have never encountered 1 issue…read more I can't say that about most others. They're economical, run on time, and have the best staff w the biggest kind personality. I can easily pack 2-3 days in a private carrying bag. I duck and dodge those luggage fees like a Champ. If space is needed for return flight due to a little shopping, I'll ship my things home from a local post office. Under 15 bucks for hubby and I. Ain't no shame in my game. Spirit Airlines, keep doing your thing!! My family and I appreciate you !!

Southwest loyalist here, and have an affinity for directs, so on a recent trip out of DC that was…read moreheaded to San Diego, I booked out of BWI so I could get the direct from BWI to SAN. It was a long one, but worth it to avoid connections and an 8 or 9 hour travel day vs a 5 hour direct flight. Cost was decent, gate agent was friendly and efficient. Gate area was a bit cramped, but that's more BWI than SW, but we did have several groups wrapped around and through the seating area. Flight out was delayed the moment we all boarded. The team gave folks the option to deplane individually, a few took them up on the offer, but most, including myself, just stayed put. Overall, solid Southwest experience. While not a huge fan of BWI, I would fly SW out or in again without issue.

Boarding the plane still has not gotten better at the BWI gates. The app tells you it's an "on…read moretime" departure and boarding "closes" while passengers are still in line. It was so bad this trip that they had to stop boarding in the middle of Group 5 as the line was backed up in the gangway out to the airport itself (see picture)! The app states boarding stops at 5pm at 5:06pm with an on-time departure at 5:10pm (see picture) even though the rest of Group 5 and 6, 7 and 8 have yet to board!! Southwest needs to improve their boarding process since they went to this new Group alignment. They also need to make the app accurately state the planned departure time on a real-time basis. I do not see Southwest retaining its "Economy Class #1 Customer Satisfaction" rating (as advertised on the side of the plane) given the majority of Economy passengers are in Groups 5-8!

If I could give a negative rating, I would. On 8/3/26 Delta cancelled our flight via text at…read moreMidnight, 5 hours before we were due to go the airport. They rebooked on some random flight that was 24 hours long. I spent over 2 hours on the phone (mostly on hold) at 1am trying to reschedule our flight and choose our seats since I paid to choose my seats. The Delta phone agent was extremely rude and not helpful. She informed me to speak to the Delta representative or agent at the airport for a possible bag credit for all this inconvenience. When we arrived to BWI airport (Baltimore Metro) the in-person Delta agent was the nastiest rudest person I have ever met. Not only was she disrespectful she did not care what the phone rep had told us and would not even print our boarding passes. Due to Delta cancelling our flights. We had to take a longer flight that left earlier and landed later. Those changes made us change our transportation to and from the airport. Now I had additional out of pocket expenses for parking and Ubers. That I would not have had if the original flight had been kept. When we finally arrived in Honolulu, the pilot arrive to early and then we missed our gate time window and we spent and extra hour on the plane before we can debark. Both the phone and in-person agent informed me that I could make a complaint on Delta's website. I made a formal complaint on 8.3.26 on Delta's website and received a generic no-reply email that they would respond within 48 hours. I have never heard anything from Delta. Delta has no empathy to anyone's situation. Their customer service agents need more training and lack any customer service skills.

Delta One First Class: A Whole Vibe…read more From the moment we stepped on board, our Delta One experience was something special. We were warmly greeted with eucalyptus and lavender-scented towels, and our drink orders were taken right away -- setting the tone for a relaxing flight. We flew Delta One from Salt Lake City to Honolulu through Delta Vacations, and the level of care and service we received made every dollar worth it. Our cabin leader, Earl, was exceptionally friendly, and his team went above and beyond -- even pointing out the islands we passed along the way. Their warmth, attentiveness, and genuine hospitality made the journey unforgettable. If it's feasible, I want this kind of treatment every time I fly. I truly believe everyone should treat themselves to first class at least once -- it's not just about luxury, it's about motivation. Experiences like this remind you to travel with intention and joy.

Love American Airlines! I have flown them quite a bit over the last 35 years of traveling both…read moredomestically and internationally!

Our flight from Baltimore to Chicago was on a E175 Aircraft operated by Republic Air with 56…read morepassengers on board with 4 crew and two pilots. We were in Business Class - the seats were very comfortable. What was not comfortable was the temperature of the plane. We were cold the entire 4 hours plus flight. We asked many times for more heat and the flight attendants crew tried, but to no avail. Surprisingly, there were no blankets on board. They did start us of with offers of drinks - we had diet cokes. The only food served to us were bagged snack - not very impressive for business class.

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

It's been a few years since I've flown in or out of BWI, so imagine my surprise and delight when I…read morearrived for an outbound flight and saw they have started to shine this place up! It's not there just yet, as most of the public and gate areas are still in need of updates and refreshes, but the areas they have improved, especially the restrooms in the terminals, is a step in the right direction for sure. I usually utilize BWI when I can get a good direct on Southwest, and my latest visit here was because just that...I was headed ti San Diego and there were no directs from DCA, so I traveled the 45 minutes to BWI to make it happen. Drop off here is pretty standard, as is security. Neither had delays or craziness, but I also flew in a Thursday morning. I gave myself more than enough time, which actually turned out to be more than needed. The airport is massive, but flows well from concourse to concourse. Moving sidewalks, wide terminal hallways and clear directional signage help. There are plenty of shopping and dining options throughout BWI, and each terminal/concourse is equipped with a few options, but if you don't like any of them, the other terminals are a few minutes away. I was flying out of B, but dined in C. Only issues, that I know they will solve eventually, is the gate areas. They need an update and some of them need an update in flow. Overall, BWI is a decent airport and checks all the boxes needed when traveling to or from the area!

A very smooth transition from the airport to the light rail, buses, and parking shuttles…read more Everything was well-lit, clearly marked with proper signage, and the airport personnel were friendly and helpful. The light rail was only $2 and dropped me off right next to the convention center, which was exactly where I needed to go. From there, everything was within walking distance, which was super convenient. My only complaint was the limited rail hours. It normally stops around 11:45 p.m., but the night I flew in, service ended at 11 p.m., which was a little inconvenient. I ended up taking the bus into town instead, which did save me a little money, but it took a bit more time. Overall, a very convenient and affordable transportation system!

They really revamp the airport and expand the walking terminal for more stores and booths…read more Can't say no to Mcd and a few other finger foods there. The airport is clean and definitely come early for security check in.

BWI airport its easy to travel. Very clean bathrooms. Both times we been here we had NO problem…read morewith Tsa check in or with the screening. Excellent airport to use when going to Baltimore. Friendly staff.

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

I highly recommend this transportation services. Our driver was professional, courteous, friendly…read moreand on time. The ride was so smooth and we got to our destination safely and in no time. So much fun. The quality of service is outstanding.

As I was in a wheelchair, we were allowed to board early. We were warmly welcomed on board by Karl,…read morewho showed us to our seats and made sure we were comfortable. Our flight from BWI to London was about 35 minutes late leaving, but we arrived at LHR early. The plane was a Boeing 777, going 3634 miles in 6 hrs., 15 min. We were in premium economy (World Traveler Plus), and our flight attendants were Patsy from Glasgow and Karl from Newcastle. Patsy was with BA for 25 years, left to raise her kids, then came back to BA two years ago. Karl started with BA on 12/1/2024 (less than 2 months ago). Both were excellent! There were only 108 passengers on board; 184 capacity - many in Economy stretched out across 4 middle seats, which we could not do that in PE as fixed armrests (held tray tables) were in way. Business Class was virtually empty. You just never know what you are going to get to eat on an airplane. We have to say that British Airways outdid themselves on our flight from Baltimore to London. We started with a beetroot, potato, and gherkin salad with a dill yogurt dressing. It was crisp and fresh. The main entrée was pineapple and mango braised veal cheeks, creamy polenta, broccolini with roasted mini red peppers. Oh my, the depth of flavors was amazing. The dessert was Tiramisu with whipped cream and a chocolate stick along with cheese and biscuits. We paired our dinners with some nice wine and were very pleased our choices. The flight attendants were excellent! Just before landing in London, they surprised us again with a delicious breakfast of a fried egg, cheese and Dijonnaise bagel. It was fresh and really good. Kudos to British Airways for some great airline food. All in all, it was a very smooth and pleasant flight.

Yelp flight BA 228 from BWI to Heathrow on a 777 plane is awesome in premium economy to London…read more Ample legroom, real silverware, blanket and pillow, with an awesome meal. Recommend this airframe. The flight to Budapest flight BA874, on an A320 is miserable. No power, so no air conditioning while loading, waiting for repairs It's roasting in here. Restroom has no running water and because there are so many seats it's miserable. Do not recommend.

We were leery of sn unknown airline but all went well, from ticketing to boarding and back again.read more

As the other reviewers state, there's no customer support. They are good at one thing, cashing in…read moreon whatever you pay them. There's no support, they ghost you and when you finally get a reply it's to tell you they're going to do nothing with your problem. You're better off paying a little bit more for an established carrier, at least you'll have a shot at a decent experience.