1. Jet Septic

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Westminster, MD

Jet Septic

5.0 (1 review)
Open • 7:00 am - 5:00 pm

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Beall Robert F

Beall Robert F

(10 reviews)

During the purchase of our home (June 2013), the existing septic system failed the inspection and…read morethe sellers had Beall & Sons install new components of the septic system. In late July / August of 2013, we started to occasionally smell the septic system while we were sitting on our screened in porch. I called Beall & Sons to request that they come by and take a look at the system, as I was concerned that something was not operating properly. This wasnt an emergency call, so they assured me that they would be out within a week or so to take a look. Initially, they thought it was a tightness/sealant issue on the tank lid (if I remember correctly), so they made a quick fix. However, we had the same *lovely* smell while out on the porch that following week. I called Beall & Sons back and the team came back out pretty quickly after that. They did a more intrusive look at the system and determined that the NEW tank (purchased by the seller) had cracked/failed - an issue they had not experienced before with this same manufacturer (that they had used time and time again). To make a long story short -- the company took care of the problem, including (1) going back and forth with the manufacturer to approve a modified installation (pouring concrete base to stabilize the bottom) so that the new tank would remain under warranty; and (2) replacing the tank under warranty for BOTH parts AND labor. The warranty only officially included the parts (the tank), but they stood by the quality of their work, and provided the labor/all services related to this issue (failure of tank due to manufacturer defect) at no additional fee. I'm very pleased with the support that we received from this local company in dealing with this issue, and will definitely be using them again (and recommending them highly).

Their customer service woman is a joke. My insurance company asked for one phone call from the…read moreseptic company in order to authorize the work order. One phone call. The Robert F Beall & Sons representative could not fathom how such a phone call could be made. Rather than get the business, she flat out told me it would not be possible, despite the direct line I was ready to give her. Moving on to the next company that knows how to do basic admin...

All American Jetting & Drain Services - Hydro-jet Services include Video Inspection and we will provide you with a copy for your Records - Free Estimate 
Call today ...

All American Jetting & Drain Services

(57 reviews)

The service was excellent, up to and including the Dispatcher I spoke to and the two young men that…read morearrived at my home, on time, and ready to work. They kept me apprised of the situation, and explained to me the procedures, and the cost. I know very little about the intricacies of plumbing, but those two assisted me much to my considerable satisfaction. The customer service was outstanding, and I wouldn't hesitate to call All American again, if the need arises.

I just have to say it bluntly - 2 guys came in, I showed them my laundry room, flooded from an old,…read morebacked up drain. My shop vac was to the right of us as I was using it to get the water up the day before. I told them I can use it myself, they said no no sir, we have our own shop vac we'll use to get the water up. They said verbatim "we'll take care of the water." Well, they did not. They cleaned the lines doing the hydro jet and apparently got my dad to cut them a check while leaving my laundry room and the adjacent bathroom, flooded with nasty-soot filled water. It's amazing how they didn't check with me prior to finishing, they just told my pops who's 77 and struggles to get downstairs they were finished, and we took them at their word. I guess if they checked with me, I would have asked them to suck up the water, hm starting to make sense now? Don't cut corners: if someone says one thing to me directly, makes me trust them only to avoid following through, makes me want a chunk of my money back. Then, when I called and spoke to Malinda to get answers as to why they left the area flooded and in worse condition, they had the audacity to say it was like that before they got there and that I needed to call I sanitation specialist because they don't deal with that. It ain't your fault Malinda, but damn how do you make a mess and not take responsibility for it? I appreciate your companies response time in getting out here, but my before and after pictures speak for themselves: you didn't finish the job properly, and the two guys who came out knew they weren't done but took advantage of me in that I was not the one paying. They lied to my father, said they were done and left. Now I'm stuck with puddles in my carpet outside the bathroom. Shake my damn head. Thousand bucks for 30 minutes of work, and they couldn't do what they said and get the water off the floor. There's more water and sewage in places it's never been, appreciate the warning. Why would you guys assure me you'll do something, only to not do that one thing. Now you guys suggest calling another company to clean the mess yall made. Who does that.. it's evident you do not care about your customers.

Jet Septic - septicservices - Updated October 2026

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