This company has demonstrated a complete lack of accountability, communication, and respect for its…read morecustomers. I attempted to cancel my Orkin service multiple times via phone and email starting on November 23, 2025. No responses. No callbacks. No acknowledgement. Despite this, I woke up to a pending charge on my card even after clearly instructing them to stop all services and billing immediately. The actual pest control service has been terrible. Spraying was minimal, the roach issue never improved, and during the last visit the technician admitted he didn't even have mouse traps because he "ran out." That means the service was incomplete and ineffective. Ignored cancellation requests + continued billing + poor service = completely unacceptable. I have retained all written communication and call records and will continue escalating this through my financial institution, BBB, and consumer protection authorities until this is formally resolved and refunded. This experience has been exhausting and unacceptable. Proceed with caution.

Never use Orkin. Had contract for whole house interior and exterior. Called out wasps around roof…read morecorner. They said they didn't see any active infestations and came every month to inspect. $90 a month and I find this behind my daughter's bedroom wall. About 2 feet tall. Complete failure that they admit to. They wouldn't give me my money back.

I being a costumer for Spot Pest Control for a while and when I have any type of issue I call the…read moreoffice and Lorie handle it fast and of course send the best Tech to handled the issue. I was very please and satisfied with the above and beyond service of One of their Tech Edwin. He was amazing finding the source. He was very professional and tooked care of the issue of my properties. I recommend this company they are completed great staffs in the office and their techs are great workers. Thank you All for your great services. Australia Castellanos

This visit was absolutely disappointing. The technician, Darryl who came did not call me with a 30…read moreminute heads up call, which seems to be standard for any appointment at the house. He did not clean off his boots and brought dirt into the house and is on the runner of my stairs. He did not really care when I mentioned this either. He did not have a ladder ready to bring inside because it was wet and on top of his vehicles so I had to get the ladder for him that I had. He left the floor dirty with insulation that came from the attic and didn't even offer to clean it up....didn't even acknowledge it. He left without saying goodbye...this whole visit was strange and I sent a note to complain. Laurie was very considerate and timely, but I don't think the same for the rest of the company. Her manager Matt does not care for follow up in customer complaints.

I found a roach in my cabinet on Tuesday and freaked out. But luckily I knew what to do. I called…read moreMMPC to schedule a treatment and assessment. Jonah came by, on time, by Friday, found the roach (destroy that jerk) and treated all other possible entry points. As a woman, it's really important to me to find sympathetic and respectful services and MMPC has great techs- patient, informative, explained all the chemicals they were using, how long to keep away my pets, how often to call for routine treatment, etc. I hate roaches, but I love knowing that the best treatment for finding a roach is to give MMPC a call! (I also find the online payment system secure and easy).

Worst communication skills for a company that I have ever seen. Only thing they care about is your…read moremoney not to actually solve your pest problem. I had asked for three times for a long term solution on a financial budget I kept being told the proposal is still being worked on and then the last time I called management had changed so the supervisor by the name of Joy was promoted to a higher position and my problem was put on the back burner for over 4 months. I canceled my services but I felt I had to warn any future customers do not put your money in this company. They genuinely do not care.

Ant removal Prior treatment worked fine…read moreYes went well! Service man did through job and professional On time

Awesome quick response and thorough check. Luckily we were negative…read more Service was great and friendly as well.

Russ and Brandon did an awesome job removing a bald faced hornets nest that was about 35 feet above…read morethe ground on the eave of the peak of my roof. In 95 degree weather they eradicated the hornets, removed the hive (unlike other pest management companies), and treated the area so the hornets do not return. The price was reasonable and the turnaround time was awesome. Email sent Saturday with a response on Sunday (side note, they are closed on the weekend) for a free quote on Monday. The service was then scheduled for Wednesday since Russ did not have a tall enough ladder. Great service!

Had a great experience with this family owned pest control company. Their prices are fair and they…read moreare very thorough. They helped me remove 4 wasp/hornets nests and got rid of all the spiderwebs around my home! No other company has been so detail oriented. They are responsive within 24hrs (via email too), knowledgeable, and you know who is coming to your house each time. I'm really sick of the large companies that don't really care, are in and out, and send strangers to your home. I highly recommend using this company.

Ramy was great! He came out to remove wasp nest, he was quick and explained how we can prevent that…read morein the future. His price was reasonable and he polite and efficient.

Rami is our go to professional for all things that come up in the house (ants, bees, flies). He has…read morebeen to our house multiple times in the blink of an eye to handle whatever comes up. He does a great job and explains all elements of the infestation. I live in Ridgewood and having an older house invites plenty of cracks for critters to crawl in. I can't recommend Rami enough for his services and responsiveness.

We called Faro Pest control because we saw mice in the basement. Joshua was able to come out and…read moreshow us where the mice were coming from and solved the problem. He came back a week later and no uninvited rodents around!!!! He also helped told us about changing the insulation and offered to come for an inspection as well. The pricing was really fair and honestly I love the no hassle, no contracts. They are local and really know what they are doing. Thank you guys!!

Had bees lodged under my deck and was recommended this service by a beekeeper, actually. Wanted to…read moremake sure that wasps would be killed, but honeybees would be moved (if possible). My experience with Josh was excellent. He was very responsive, very respectful, fast and reasonably priced. But, beyond that he seemed to run a good business and I never had that feeling that I was being pressured by someone more focused on trying make a sale then helping me with our pest problem. After having a few pest control services come and ring my door bell uninvited, it was nice to find a business that didn't have that high-volume-low-quality feeling, so I highly recommend. All the work was guaranteed for 30 days. The problem was resolved in 30 minutes.

We've worked with Steve for a number of years now. He is professional, knowledgeable, patient and…read morekind and has solved a number of our pest control concerns for which we are grateful. thank you Steve! I would recommend you to anyone!

Josh from Ecotect is amazing and so responsive. We have a new property and they took care of our…read moreentire property. They service Stroudsburg area in the Poconos & are so quick.