This company was highly professional, knowledgeable and responsive in putting an end to a…read morepersistent pest situation my folks were dealing with. They definitely know what they're doing, and their service really is first rate. I can't recommend them highly enough.

Wanna find a first rate solution to your problem? Start by eliminating this company from…read moreconsideration. What an absolute joke of a business. First, the one and only nice thing to say is that the exterminators are usually very nice people and mean well. However, they are the furthest thing from experts. They've yet to figure out why mice are getting in the building, and their answer to everything is scheduling follow up appointments. Automated phone services are more useful than their live receptionists. Not only are they completely incompetent, but they're nasty as can be. They tell you a time slot and don't show up, they have flat out not showed up at all, and never take accountability for anything. How they are still in business is baffling. This company needs to be exterminated.

Now that the weather is changing I decided to contact a pest control company to take care of few…read moreissues around my home and I was glad to come across New York Environmental. They did a complete inspection of my home and gave me a price quote on the spot. I also mentioned their commercial and they gave me a discount on my service. I would definitely recommend them for any type of pest issue you are experiencing, from outside structural issues to bee's, termites, and even roaches. I've now signed up for monthly service with them and I haven't had any issues.

They were fast and sympathetic to my needs. I needed help right away and they came within the hour…read more I was infested with bedbugs from my laundromat. I was going to see if I can take care of the problem myself but I went online and found them instead. They did all the work. They moved what had to be moved in my apartment to get to source. Not only did they kill the little critters but also sealed my mattress to prevent any further infestation. I highly recommend Ecology EP. If you ever come across this problem, do give them a call. Like I mention before they were courteous and expedient.Their prices too were reasonable and below the competition. For the relief they gave me, it was worth it.

I had bedbugs once before in 2007, and I've seen how other companies operate, so it's not for…read morenothing when I say I'm extremely impressed with Ecology EP and Arnold the director. (N.B. I will alter this review if their work doesn't hold up, so please take comfort if this is still here and still has five stars three months from now.) The thing is, when I woke up this morning to find a live bedbug walking across my comforter in front of my nose, I instantly went into full panic mode--not because bedbug bites are so terrible (you'll survive)--but because the PROCESS is MISERABLE. Here was what was horrible BEFORE I found Ecology Ep: *Landlord pretended like he'd never heard of such a thing, and only begrudgingly sent his "exterminator" who sprayed with generic chemicals around the perimeter and left me with hopping mad bedbugs. (Note to 25 year old me: Small Claims Court is your friend.) *I was poor and as a result (or so I thought) the guy I could afford said that I had to do a lot of work on my own. Meaning: *Bagging up everything I owned. *Carrying everything that I could wash to the laundromat. *Dry cleaning what I could afford to dry clean and throwing away the rest. *Buying a new mattress cover and putting it on my infested mattress all by myself. *Throwing out half my furniture. *And even then he had to come back twice, probably because I didn't do everything correctly (given that I was doing it all by myself.) Arnold put me through none of that. It was AMAZING. Here's why: *Great price written right on the website--and LESS than what I paid in 2007. That's shocking--you'll see why in a minute--but it was also great because it meant I could call my landlords and say: "Here's what we're doing, THIS is the price, you're legally obligated to pay for it, and we're doing it tonight before the problem becomes insane. Also, it's coming out of my rent." They said, "Oh my god oh my god fine!" *They guaranteed the work at the industry standard, also right on the website. Another thing I could tell my landlords. *They're licensed and insured and used proper invoicing, also great for dealing with landlords. *Ecology Ep showed up the same day I called. *Arnold brought a small ARMY of people. Four workers, all very sweet. *The price INCLUDED mattress covers for my bed AND my futon. *THEY put the mattress covers on (the worst job ever.) *THEY moved all my furniture--but I didn't have to throw anything away! *THEY bagged up all the things that needed washing. *THEY helped me carry all my stuff to the laundromat. *Instead of putting me through the cost of dry cleaning, THEY brought a steam cleaner and steamed all my good clothes. *AND they didn't just spray with Ecologically sound (but guaranteed!) chemicals, but they ALSO sealed the cracks in my floors and steamed all my books and things I probably couldn't clean on my own. *AND they found the bedbug nest. And killed those jerks. *AND they were extremely kind and lovely about it, from beginning to end. A real plus when you're traumatized by bedbugs. Also, I asked Arnold to check another property while he was in the area, and he found no bedbugs. He could easily have sold me on more work, but he didn't lie, above-and-beyond compassion and professionalism I found consistent with the negative review and his response listed here. Frankly, his straightforward response to the negative review on his free service was an additional reason for me to hire him. Arnold told me he has a lot of contracts now with a lot of large shelters, dorms, and schools, and I believe it. As a young single woman, Ecology EP's help was enormous at an unbelievable price. I strongly recommend them to others who need help.

5 Stars ! Best ExterminatorI had a HUGE roach problem and they came right out and took care of it…read more I haven't seen a bug since! Fast, friendly, and affordable. Highly recommend!

Wonderful company and experience! Don was incredibly knowledgeable and very efficient. During our…read morefirst (free) termite inspection, he told us what we would need and took the time to explain WHY; I didn't feel like I was being sold a product or service - it was "just the facts." (I should mention that I also received a free inspection from a big, national termite exterminating competitor company, who gave me the standard sales pitch with no context. Not only was ACE less expensive, they also gave me a better service guarantee with regard to monitoring and future treatments!) When ACE came to install the products we needed, Don and his co-worker got right down to business, and were speedy and thorough. I definitely plan on using them again for my future bug needs (though we hope not to have any)! (FYI, I believe they are Black-owned, in case you have an interest in supporting Black businesses. However, MOST importantly, you should hire them because they are EXCELLENT.)

We've had pest control from this service for the past two years after they were recommended by a…read moreFacebook friend who lives nearby. We've seen no live insects in our place after the treatment. They do a great job in spraying and putting out traps for a reasonable price. The exterminator/owner Henry is very nice and friendly, too. I'm sure we will keep using MTP as long as we live here.

Great experience working with Minus The Pest. This is my second time using Henry's pest services…read moreand he is very professional and gets the job done right. I highly recommend for any pest services needed.

I had a terrifying 4 inch hornet in my apt. and for 2 days was terrified to move off the sofa-I saw…read moreit flying really fast and felt it hitting my back and saw it up close one day. It was huge! Terrell from Iron curtain exterminators came out a few hours after I called and filled up all the holes in my apt with foam so i cant come back. He was so nice on top of doing a really really great job! I cant recommend this company enough!

Excellent service, I would definitely recommend this company to anyone with extermination needs…read more The guy was on time and very polite. He was also helpful in explaining what he was doing. Thanks again!!

The owner is a pleasure to work with and very informative. He is soooo helpful. Great company to…read morehelp with rodent control and highly recommend them!

Terrible!! All you get is an answering machine. If lucky enough to get a call back they ask for…read morepictures of your problem. Then maybe they will come out. Probably not from our experience. I guess they don't want business. Many other companies out there who actually do want to do what they originally set out to do...help customers have a pest free home environment. Please search more. Not sure what happened. Used to be very responsive and nice to work with. Look further for peace of mind.

When an exterminator does show up, they can be very useful and the techs are generally very…read morefriendly. But unfortunately the tech most recently assigned to our building has not been showing up on scheduled days. Or showing up but doing his best to avoid servicing the apartments. This means calling the office, trying to scheduling other times and coordinating being home an additioal day. I've had some very nice techs from ABCO throughout my many years in the same building, but currently, not so much. Mostly there is no knock on my door at all and the few times I have managed to hear him, he's knocking so, so, so lightly it is obvious the intention is not be heard. I know if he's getting past my apt so frequently (someone who really wants service), then he isn't servicing many other tenants either. (Many years ago my ABCO exterminator would chant EXTERMINATOR! up and down the stairwell, insuring everyone had an opportunity for service.) It's very frustrating and of course can lead to many pests in the building.

My building's management company uses Abco for all exterminating. They might be effective with…read moreother, less-difficult pests (though monthly spraying hasn't totally gotten rid of roaches), but they have been unable to effectively get rid of bedbugs in the building in the 3 years I've lived there. Getting rid of bedbugs requires clear communication and educating tenants on how to properly prepare for treatment and what to watch out for, and the technicians don't really do that. They also don't tell residents anything about the pesticides being used. Appointments are 4 hour windows (either the morning or the afternoon window, both of which require taking time off work from a 9-5 job), so you have to sit around waiting for them to show up. There are no updates during the course of the day to indicate when in that window the technician expects to show up. Most infuriatingly, 3.5hrs into a 4hr appointment window, I got a call cancelling the extermination and asking to reschedule because the technician "didn't have car access." He said he had also called our management company, but management had not received any such call. Exasperated, I asked why we hadn't been informed earlier (to avoid having to take the day off work and wasted a whole afternoon waiting around) and whether they could send another technician or otherwise solve the problem without having to reschedule for the following day. Rather than trying to problem-solve, he said "it is what it is and I don't know what else to tell you" and proceeding to imply that because our appointment had been rescheduled (the same day it was initially made, with no problems or concern on their end) we somehow were partially to blame. The whole situation was highly professional and very frustrating, which makes an already-unpleasant problem even more miserable. Having bugs in your apartment is the worst, but I imagine a competent, proactive extermination company makes it less terrible. Working with Abco, we wouldn't know.