Great job...twice! Someone made an aggressive U-turn into our newly seal-coated driveway (75 hours old) streaking and scuffing up what had been a perfect finish. Not having any idea of how to remedy it, I called Jet-Black for advice and, amazingly, they offered to recoat the entire driveway at no charge. Who does that! Brianna coordinated everything and the teams were terrific. We couldn't be happier with the service and the result. read more

I was looking into redoing my driveway and they NEVER called me but showed up to my house at nearly 6:30am walking around my property with NO permission to measure my driveway, sounding off my cameras and alarms. You got to do better like call the person and or make an appointment not just trespass on my property. Mind you i have a video of the horrible measuring the old man was doing just horrible. read more

tried to hire these morons, the office wanted 50% up front prefered 100%. explained no-one pays 100% untill satisfactory job completed.!! office copes an attitude... then wants bank # and routing # rather than credit card insane.. run away fast hung up ..... read more

Very poor quality. I got seal coating done in my driveway. The sealcoat was done very thin coat to save the material. The crack near the garage door was not covered to save the material. The company charged my credit card a month before doing the job. read more

Sealcoating Never again! Complained about some areas that started to bubble. Their office person said they'd re-do sealcoating if l pay $800! It cost me over $1000, money thrown away.Thank you from a widowed senior.And just read the reviews about JetBlack and they're all BAD. We should all get together and sue them. Please read these reviews so you don't throw away your hard-earned money. And please seniors beware. They are arrogant and do a lousy job. Ugh Shame on you Jet Black. read more

Just had my driveway sealed for 2017. I seal it every year and have used Jet Black for the past 3 or 4 years. Called Jet Black again because I have always been extremely satisfied with their service. I was a little nervous when I found out there were new owners. I'm happy to report that they did an amazing job! (I will know for sure when it dries and cures.). The two technicians, Jason and Francisco, were professional, courteous, clean and neat, paid attention to detail and worked so well together. Kudos to both of them!! If the driveway looks as good tomorrow, (after it cures) I will again be an extremely satisfied customer. So far I can say, "Once you've tried Jet Black...you never go back"! With 5 star service, I will continue to be a loyal customer. UPDATE After the sealant dried, I noticed very prominent brush marks. I called customer service and was told that they would probably fade in a few days. I was also told that if they did NOT fade, that they would reseal the driveway free of charge. Two weeks later, still not faded. I'm happy to know that they stand by their service. They said they will be back in the Spring for a free reseal. I will update in the Spring. For now, I will keep the 5 stars. read more

Jet Black - Masonry/Concrete Near Me - Goshen, New York

I chose Jet Black based on a recommendation by a neighbor. I had been trying to get the original company that paved and sealed our driveway to come out and re-seal it after 2 years. (See my other asphalt company review) However the other company has a bizarre issue where they don't return calls nor answer the phone. Jet Black called me back promptly, scheduled a date for an estimate and within about a week, 2 cool workers came out and took their time sealing the driveway. They also use these brushes to push in the mixture instead of just spraying it on. I must say, it looks SO much better than when I had it done by the other place. No missed spots or uneven patches. Glad I went with them. read more

This is the 2nd time I've tried to work with Jet-Black. When I first moved into my house 4 years ago I received one of their mailers talking about the services they offer. I immediately called and experienced the lack of actual humans. You are asked to speak slowly and leave your address so they can provide a free estate. I thought I would hear something back but just like when you call, they send you the estimate in the mail. I immediately called to schedule and never heard anything. Luckily, one day another sealing company driving through my neighborhood stopped by and did the work onsite and did a fantastic job. Fast forward to this time. I again received the mailer in the mail about a month and a half ago. Again, immediately called and left all my information. A few days later I received the quote in the mail. I again called to schedule leaving all my information and speaking slowly as asked. After several weeks, never heard anything so I called and selected an option to speak with someone. Spoke with a nice young lady who immediately scheduled me for today. I even received a call yesterday afternoon confirming my appointment. When I asked when they would be arriving, I was told I wasn't the first job so it would be in the afternoon. Sounded great. That was the last of the good experience! This morning I was surprised at 7:53am by Jet-Black. Two individuals showed up and informed me that since it had rained last night and because my driveway had 2 small puddles they would need to cancel. Please note that when the other company had completed my driveway a few years back, they not only used a blower to clean off the driveway but also a large torch to dry up and moisture. When I asked about them coming back in the afternoon since that's when my appointment had been scheduled and I knew my driveway would be completely dry, they only offered to come back the next day. That was not going to work. Because it was so early, I waited until there office opened and called around 10:30am asking to speak with a manager. A young lady answered the phone so I immediately asked to speak with the owner or manager. I was told they weren't in yet. However, after I started telling her about my horrible situation, she placed me on hold and a gentleman named Brian got on the phone. He immediately apologized and told me that everyone who was scheduled for today would still be completed. He apologized for the information I was provided and the call ended. At 3:55pm and I receive another call from Brian. This time he tells me that one of their trucks has broken down and they are still planning on completing everyone but they might not arrive until late. 6-7pm. He without asking tells me that it will be fine and that they can install that late and the sun doesn't need to help cure the sealant. I said alright and proceeded to go about my day. As of this review that I am writing at 7:55pm and almost completely dark, I have not heard from Brian or Jet-Black. I have already called an left a voice mail cancelling my appointment and I refuse to ever attempt to do business with these people. I have already reached out to another company that immediately called back and will be handling my driveway. If I could rate this company less than 1-star I would. Reading several of their reviews it definitely sounds like they are not the same as they use to be. Best of luck if you decide too use Jet-Black. I certainly won't be supporting them.. read more

Great company! Second time I used them to seal my driveway, great job, great service. If you have an issue or question, Richard will get back to you promptly, usually calling in the evening but today, Labor Day, he called me this morning in response to a question I had. They brush the product on and it looks great when they're done. Reasonable price in my opinion and as I said, great service. read more

I used this company about 3 years ago. They were great back then. They send me an estimate every year. I call them and leave a message to have them schedule me to seal the driveway. They never call me back. Poor customer service. I know businesses can be busy but there is always time to call a customer back. Would never recommend them. read more

Went online last Tues for quote. Hadn't heard back in 2 days so I did it again onlne Thursday. Friday they were doing estimate for a someone about 4-5 house away. Talked to the guys there said they had no idea about my house but he can do our quote when he's done. Gave me quote and number to call for appointment. Called for appt. Friday. Left message, no return. My wife called and was on hold for 10 mins. No return call. I called Saturday at 9am and as of Monday at 3:30 no phone call. I see signs all over Warwick from driveways they've done, that's why I called them. Very dissappointed. read more

Absolutely awesome job. I will not go back to who we've used previously. I'm not sure what they use but it looks like it will stick around. This is no quick-coat-invoice job. It costs a little more but so worth it in my opinion. read more

Highly recommend. Very competitive pricing. Excellent work. Very reliable, professional and responsive. Their service reflects they are a family run business that are in it for long haul, and value their well earned reputation. read more