Norm is an awesome guy to work with. He is punctual, pleasant and honest. We have used him over…read morethe years for all our appliances. We would never use anyone else. I give Norm at Bill's Appliance my highest recommendation!

Called Mike for my oven on11-20-2025. He said he would come next day. He called back said he was…read moredone earlier and could come today. Awesome my oven is fixed and working great not only was Mike one day early but the price was really close to the quote I was given. What a save for the holiday. Thank you Mike for the great service.Grace Minnis

Affinity Appliance Service provides amazing customer service and was a pleasure to work with. The…read moreowner, Mark, promptly returned my initial call for help with repairing an almost 10 year-old refrigerator that suddenly stopped working. He walked me through several diagnostic questions and was confident that the appliance could be repaired and that he had the parts on hand. He came first thing the next morning, quickly diagnosed the problem, checked for any other potential lurking issues with the older refrigerator and quickly completed the necessary repairs. He was very conscientious, thorough, and neat. I would absolutely use this company again and highly recommend them to others.

I contacted Elite requesting a quote through yelp. Jonathan replied quickly and communicated well…read more He diagnosed the problem with our dishwasher and fixed it after ordering the broken part (pump). He was prompt and completed the repair quickly. He also text when he was en route. I will definitely contact Elite with my next appliance issue.

From the owner: We service Leelanau, Grand Traverse and Benzie Counties! LG and Samsung! Elite Appliance Service…read morehas the expertise to efficiently repair all major brands of home appliances. We live and work in Northern Michigan and strive to create lasting relationships with our customers.

We needed to replace our old built in Viking refrigerator. After the initial visit to drop off the…read morenew Bosch refrigerator we purchased, Max's determined that removal of the old refrigerator was going to be difficult secondary to it's size and weight as well as a difficult exit up a steep staircase. A couple days later, 7 guys came and were able to literally wrestle the old Viking out and up a snowy hill safely and efficiently. Thanks guys! Great job! Dennis M.

I love buying from local shops and using local services, but not at the expense of very poor…read moreservice. Bought a new refrigerator in November of 2024 it came with a one year warranty. The ice maker started acting up six months after delivery. We had a service tech come out to the house 4 or more times to fix it, and it still sporadically works. Not happy, I've called twice since the last visit, no callbacks. I wouldn't recommend Max's, service doesn't seem to be their forte anymore.

Jet Appliance Service of Rapid City, Michigan provided the worst appliance repair experience of my…read morelife. I waited one week for a technician to come to repair my dishwasher. Mark came and worked on the dishwasher. When he was done, he put the door back together incorrectly and the door made a loud metal popping noise when opened or closed. I immediately called Jet Appliance to request that Mark return and fix the door. The owner of Jet Appliance, Josi, never returned the call or several other calls I made to her. I tried calling the technician Mark as well. They both hid behind voice mail and wouldn't call back. They had no intention of standing behind their work. I had to hire another repair service to fix the door problem that Mark created. Meanwhile, Josi cashed my $130 check as fast as she could. The reason I'm writing this review is that I want prospective customers to know what kind of people they'll be dealing with if they make the decision to hire Jet Appliance Repair and allow these people into their homes. The owner, Josi, sets the tone. She fosters an unprofessional environment of shoddy workmanship and a "cut and run" greedy mentality. People who conduct themselves like Josi generally repeat the bad behavior again and again.

From the owner: Jet Appliance Service was opened in 1992 by Beverly and Jerry Trumble in Rapid City, Michigan…read more Repairing washers, dryers, refrigerators, ranges, ovens, microwaves, dishwashers, and garbage disposals. They owned the family business until 2016, when it was passed down to their son and daughter-in-law who expanded the coverage area to all of northern Michigan and brought on a bigger Jet Tech family.

Paul knows about many if not all APPLIANCES. He helped me decide on my washer to be repaired or get…read morea replacement. He has many items in stock. If you're not in a hurry he may be able to locate what you need. Thank you Paul!

From the owner: We offer a 30 day warranty, for Most appliances we sell. We don't sell parts or do repairs at the…read moremoment.

Sears Tech ( Kris) arrived on time and I recognized him from previous service calls Sears had sent…read morehim out on to us. He's always cordial and gets right down to business. My Bosch Dual Fuel 30" slide in Range suddenly wasn't heating properly. It would pre-heat but never get to the selected temp. Diagnosis was the main bottom Heating Element needed replacement. One was ordered and was sent FedExto my home in 2 days. Kris was assigned to install it. What a project. Nothing was simple or straight forward to get the old one out and new one in. I was horrified when he removed the old element...as you can see from the photo I attached. It's literally broke off in pieces and one section had the internal wires exposed. I'm surprised It didn't cause a house fire!!!!! It took an hour for Kris to remove and replace the element and get all the panels and wiring reinstalled. He made sure we tested it on both the PreHeat, the Traditional Bake, and the Convection Bake selections and it heated up to the proper temperature. It was yet another service call from Sears that complete left us satisfied. I'll be calling Sears Repair Services again in the spring to do our annual Lawn Tractor maintenance including Oil, Filters, Blade change, spark plug replacement and belts checked. You can Count on and Trust Sears when you need them most!!!

Fridge wasn't getting cold. Our tech was here early, provided a really honest assessment, and we're…read moregood on next steps!