Norm is an awesome guy to work with. He is punctual, pleasant and honest. We have used him over…read morethe years for all our appliances. We would never use anyone else. I give Norm at Bill's Appliance my highest recommendation!

Randy is fast, knowledgeable and knows what he's doing. Nice guy and good prices! Highly…read morerecommend!! Great service.

We have used Randy several times. Our house is nearly 20 years old, so the appliances have needed…read moresome TLC. Randy does a great job. He's punctual, professional and friendly. Prices are reasonable and repairs are carried out quickly. I wouldn't hesitate to recommend him to anyone.

Fantastic business to call & schedule an appointment with! Susan was friendly and very helpful in…read moregetting my dryer repair scheduled sooner than later! Dan came to complete the repair on time and rather quickly! He is also organized & neat..meaning he does not leave a mess! He was very friendly & knowledgeable! I strongly recommend calling TriLakes for any household appliance you need serviced.

I will never have my appliances service by anybody but them. I had an issue with the Frigidaire…read morestove I bought at Lowe's. I called Frigidaire they set up an appointment but they said call TRI Lakes appliance repair. I called and spoke with Tammy, there she actually got me in two days earlier for the repair. She was extremely helpful in setting up the appointment and making sure that she had the information so that it would be only one time I gave her the model and serial number. She is responded back to my emails even if it's at 7:00 or 8:00 at night. They set up the appointment with Brian. Brian came out with all the parts necessary to repair it but the number for the some of the parts were not even in Frigidaire system yet he put in the ones that it showed going in there but they did not work because Frigidaire had not the updated parts for the new model. Brian walked me through the process for getting Frigidaire all the information needed for this to be completed. Brian called it the day before to confirm appointment and said he would be out later in the afternoon to make sure the parts came in for my new Frigidaire oven. The parts came in but he came early when he got the parts and it said a 5:00 came at like 3:00 and called me on the way. Great guy. Both Brian and Tammy help me with Frigidaire and getting and taking care of my oven and warranty issues. This is a great company great customer service, great service people. I wish all the companies I ever worked with or as good as them. I lived in a 40 unit condo complex and was the board president and head of Maintenance. If all my vendors were as good as them my life would have been easy. I don't know what more to say again great company great service and knowledgeable

I contacted Elite requesting a quote through yelp. Jonathan replied quickly and communicated well…read more He diagnosed the problem with our dishwasher and fixed it after ordering the broken part (pump). He was prompt and completed the repair quickly. He also text when he was en route. I will definitely contact Elite with my next appliance issue.

From the owner: We service Leelanau, Grand Traverse and Benzie Counties! LG and Samsung! Elite Appliance Service…read morehas the expertise to efficiently repair all major brands of home appliances. We live and work in Northern Michigan and strive to create lasting relationships with our customers.

Called Mike for my oven on11-20-2025. He said he would come next day. He called back said he was…read moredone earlier and could come today. Awesome my oven is fixed and working great not only was Mike one day early but the price was really close to the quote I was given. What a save for the holiday. Thank you Mike for the great service.Grace Minnis

Affinity Appliance Service provides amazing customer service and was a pleasure to work with. The…read moreowner, Mark, promptly returned my initial call for help with repairing an almost 10 year-old refrigerator that suddenly stopped working. He walked me through several diagnostic questions and was confident that the appliance could be repaired and that he had the parts on hand. He came first thing the next morning, quickly diagnosed the problem, checked for any other potential lurking issues with the older refrigerator and quickly completed the necessary repairs. He was very conscientious, thorough, and neat. I would absolutely use this company again and highly recommend them to others.

This guy is absolutely wonderful, came in to fix one part on my dryer and ended up fixing lots of…read moreparts. Very affordable and very friendly. I would absolutely recommend him to anyone.

This store is no longer in business selling new appliances, but they still do appliance repair…read more I had the belt on an old dryer break and the gentleman (Jim?) who is the sole proprietor here came over and fixed it within 48 hours. Reasonable price, good service. I'm not sure if he's the one for fixing a brand new high tech computerized appliance, but for the standard stuff he seems great.

This company should be avoided at all cost. They made an appointment 4 days ago to work on my…read moreSubzero refrigerator with serial number, then the "service" clown calls an hour and half after their appointment time saying they would not even look at it.

I made an appointment to have the repair guy come and change the orfice in the dryer I acquired, as…read morewell as repair an ice maker and adjust burners on my stove. They originally said they would have to order the part and she would call when they located one. I received a call two days later confirming a Thursday appointment with a 4 hour window. That window came and went. So I called and the person I talked with said oh the part has not come in. I had to take time off work for this appointment. So I was a bit frustrated about not being notified. I have repeatedly tried to call and see when they thought they were going to show up and I find not only are they screening my calls. They are refusing to call me back. fine way to run a business .

The Refrigerator would go in to defrost mode and water would build up and come out of freezer. Mi…read moreAppliance was here on time and spent more time pulling out the frig. Then what it took him to do the work. Very professional Great service, nice person explained everything to us. Will use again Local to Grayling.