Jessi Group

(5 reviews)

I recently had a laptop crisis (it was stolen) and I needed to set up a new laptop ASAP…read more Ted did a terrific job in listening to my software issues, offered a visit to my home vs leaving it at his place, and a very flexible repair window depending on my work needs. I chose to drop off my laptop, Ted fixed my issues within 1 hour, and I retrieved the laptop w/o a hitch. Excellent value for the $. Ted is knowledgeable, professional, offers varying levels of service, and meets the deadlines he offers. I will *definitely* be using his services again when I need software or hardware support. Great work!! Lisa

Ted was very accommodating. He provided same day service and provided updates throughout the…read moreprocess, couldn't have been more helpful. He answered any question I had right away, making me very comfortable.

Crossroads IT

(6 reviews)

Great guy, great service, great work. Definitely come here for your gaming rig needs.read more

HIGHLY RECOMMEND!!! Ryan was very responsive in the phone in…read morethe midst of a college computer emergency. He was able to fix my daughter's computer quickly and as a walk-in. In addition to repairing the computer, he also let her use the extra desk in his office so that she could complete & turn in her science lab on time! Ryan is a kindhearted human as well as knowledgeable in computer repairs. We're very grateful for his help!

Mac-Ave

(30 reviews)

•$$

I was having trouble getting a Geek Squad appointment, though I have been a member for many years…read more I called Mac-Ave, who I had at the house several years ago. Unlike Geek Squad, I got to talk to a real person, who was very friendly and accommodating, getting a service representative to my house within a couple of hours. The rep was friendly, efficient and knowledgeable. Problem solved. Bob Herzog

Was having an issue with my ipad pro, thought I would try Mac-Ave. I've had rather frustrating…read moreexperiences in the past with the Mac Store in the mall. I was pleasantly surprised by my experience at Mac-Ave. From the moment I called and spoke with Jacquie about the issue to walking into the store, she is very pleasant, knowledgeable and took time to answer my questions. My experience was very positive, friendly and I enjoyed the fact this is a family business. Worked with different members there and they were all very pleasant, remembered my name, treated me like a person and not a number. When I wanted to upgrade my 9 yr old ipad, after researching different places & pricing I decided to take my business to Mac-Ave. They were competitively priced (even better than two other stores), offered services I wouldn't receive from online purchases or box stores. It was an easy choice and I will definitely be giving them my business in the future. Thanks to everyone who made my experience there a pleasant one!

Net360 Computers

(4 reviews)

I recently used Net360 Computers to do clean-ups on my laptop and desktop computers. Ryan was the…read moreservice tech and he did an outstanding job. Ryan did the clean-ups, installed a new DVD player in my desktop, and gave me tech support on installing a new router in my home. It's so nice to have a go-to place for all my computer needs including tech support, new computers, and anti-virus software. Thank you Ryan.

We received outstanding customer service and a quick turnaround. Thank you so much, Ryan! We will…read morebe back soon with another computer.

The PC & Wireless Shop

4.7

(15 reviews)

Matt was great. I was in town for work and my laptop wouldn't turn on. I called Matt and he was…read moreable to troubleshoot and fix the problem for me within the hour.

When you first walk into PC & Wireless you immediately get a sense that you are in good hands with…read moreMatt. He is a good listener and a problem solver who seems to make it his mission to make you happy. He really cares about helping you out. I was very impressed with his quick solution for the major computer problem I brought into the shop. During that interaction I mentioned another nagging issue that needed attention and he offered to solve that for me remotely. A few days later Matt remoted into my PC at home and in a short time solved, my second issue -- a problem that had bothered me for years. He is efficient, professionally knowledgeable and personally likeable. He has become my "go to" person whenever I need serious technology help or just a few questions answered.

Vex Technology

(1 review)

I actually did not have them do any work, but they were quick to respond with inquiries.read more

From the owner: Here at Vex Technology Our repair service is your one-stop-shop for all your electronic needs. We…read morespecialize in custom computer builds, computer/laptop repair, game console repair, cell phone repair, circuit board repair, data recovery and almost any other electronic equipment. Our team of experts is highly skilled and dedicated to providing the best possible service to our customers. We use only the highest quality parts and equipment to ensure that your devices are repaired to the highest standards. We pride ourselves on our fast and affordable service, and we're committed to making sure that your devices are fully functional and running smoothly. Whether you need a quick fix or a more complex repair, we've got you covered. So why wait? Contact us today and let us take care of all your electronic repair needs!

Jessi Group - itservices - Updated August 2026

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iPad Rehab

(27 reviews)

If you need stuff retrieved from a device, there is no one better than iPad Rehab. You may have to…read morebe very patient, but they are worth it. Case in point: It took them 4 years to get into my husband's rusted, busted iPhone 5, but they did. They basically kept his phone until technology caught up to the phone's security threshold and they were finally able to get into it. Several times over those years I assumed they'd given up, but they tried every new kind of tech that came their way until they finally got to one that worked. Prior to hiring them, I'd tried a few other places like Apple and uBreakiFix, and none of them would even try to get into his phone, it was so busted. I cannot recommend them enough.

TL;DR: they recovered my busted data, and prices and timeline may increase substantially beyond…read moreinitial estimates as they did in my case. iPadRehab is a very skilled, VERY in-demand repair and data recovery shop near the Great Lakes Region in NY. They eventually recovered cherished data from my busted-in-a-bike-crash iPhone, and I'm grateful for that. I'm writing this review to offer the perspective of a customer who opted for the "regular" recovery service, without paying the $100 non-refundable "rush" recovery fee. If you're considering iPadRehab, be aware that data recovery in 2024 is a complicated process drawn-out process, that your repair may be stalled for weeks (for example if iPadRehab needs to order replacement chips on their end for your phone), and that prices and timeline may increase substantially beyond initial estimates as they did in my case. My initial quote from iPadRehab for $800 plus tax said: -"We will get started on your device within 4-6 weeks, or for our rush customers--within 1-2 days." -"This estimate is assuming that there is no prior microsoldering attempt made to recover this board," which was true. There was no other mention of assumptions that could change the estimate. -And to their credit, this honest bit: "Between intake and invoicing we do not update unless there is an issue." I opted to forgo the rush service, since I honestly didn't expect my phone to be recoverable, and would have been out the $100 non-refundable "rush" fee in that case. 4-6 weeks seemed fine to me. I didn't even send in my device for a few weeks as I was considering whether I wanted to pay nearly $900 for this, but when iPadRehab reached out a few weeks later and offered to send me packaging to ship it, I said alright and shipped in my device. 4 weeks came without a word from iPadRehab, then 6 weeks, then 8 weeks. After 10 weeks, I had still heard nothing, so I followed up and they responded quickly with essentially "This process takes time, sorry we can't give you a timeline estimate." But later that very week, I finally received a message that my phone was a more complicated repair and the cost would increase to $1000 if they were able to restore it. I'm not sure whether this was a case of "squeaky wheel getting the grease" or not, but I think I had misunderstood and taken "we will start on your device within 4-6 weeks" to mean that I would hear from them by at least 6-8 weeks later. I was also surprised by the increase in price, since the original estimate for $800 (which felt like a lot of money but apparently there are ppl on the internet charging much more for worse data recovery?!) didn't say that prices could go up more depending on what they found in their work. To iPadRehab's credit, they left this choice up to me and I think they would have returned my phone as non-recoverable had I not agreed to the higher fee. Once I agreed to the new higher fee, my phone went to to the back of a new "queue" and I finally heard back 4 weeks later that they were able to restore the data. That time, they contacted me without my reaching out first. The whole process on iPadRehab's end lasted about ~14 weeks. iPadRehab was the best business I could find for this repair after I started looking, and even though I didn't realize how very very busy they were (read: that this process would take months, not weeks) when I started, I'm grateful that they recovered my data. If I did it again, would I do the rush service? Now knowing that iPadRehab was able to restore my busted data, I personally would trust them more and probably use the rush service. I imagine one reason it took so long for me was that a lot of folks willing to pay $800+ for data recovery don't bat an eye at an extra $100 for rush service. I would tell my friends to use them. But mostly, I would tell my friends to back up their data!

One Stop Tech Shop

(1 review)

I was in Geneseo visiting my dad after having been on a business trip AND after being scammed and…read morebeing locked out of my IPhone. The last day of my visit, I decided to go over to One Stop Tech Shop to see if any one there might be able to help me but was not aware that they preferred to have appointments. I was a walk in and Frankie came right over to help me. I explained what had happened and he asked me to kind of hang around while he helped people with appointments. He worked me in, in between other people, and did everything he could to try to help fix my phone. In the end, he was unable to help me but he did help me set up my new Apple ID (boy did that hurt) and got me back logged into to my phone. I would suggest, if you are in the Geneseo area, that you go see Frankie and friends! They were great and very knowledgeable! Even though I had start over with everything on my phone, I was quite entertained while waiting and I met some nice people!!

Advanced Computer Innovations

One star is too generous... customer service is appalling. Very deceptive disclosure on money back…read moreguarantee... basically if you buy the activation codes on line and receive them via email there is no refund nor anyone who seems to care about this materially misleading statement.

I just used ACI, Inc., to convert a bunch of old AmiPro text files to Word by email, and the…read moreservice was fast, courteous, thorough, and reasonably priced. (If you have a PC there's a self-service way to do this at http://file-convert.com/, but since I have a Mac I sent the files by email and got exactly the results I needed.)

BBS Tech

4.0

I had taken my computer and printer into BBS to get them to talk to each other so I could print…read morefrom my computer. Found out they had gotten it to work but it was through there office WIFI. In order to get it to work directly I had to take it home and Dave connected remotely to it and did a great job of getting it to work. In September 2022 I took my laptop back in to have it cleaned of viruses and any malware which they did. I didn't need to print anything for a couple of months but when I tried to print some stuff it did not work so I called and asked for Dave to call me back and gave my phone number but I never got a call back. I waited about a month and called back and spock to another tech and told him I need to talk to Dave. He said he would leave a note for Dave to call me. He never called then I got tied up with the holidays and winter until I needed to do my taxes and needed my printer. I have called again and can't get to a person. Paul

These guys are the best! Incredibly knowledgeable, very easy to work with & willing to go the…read moreextra mile. Thank you BBS for the outstanding service you provide!

Radec Electric

3.7

(3 reviews)

Awesome customer service and quick response time. Very knowledgeable.read more

Don't even try getting the service man to call u back. He has to physically be in the building and…read moresomeone has to corner him. Then he will tell you one thing and not follow thru. Thank god I know how to use a phone and computer as I did all the leg work that he said he would do. I will find another service tech to service my generator. Part that I found comes tomorrow. Just got off the phone with Roxanne, I could tell that I was not the first person to complain. I felt bad that she had to listen to me. Don't bother with this company until they get another service man...NOT DON!!!

Cell City

(1 review)

Just had Tolga replace the broken screen on my iPhone 5S. He did a fantastic job- it was done in 20…read moremins, works great, and the price couldn't be beat! $70 - cheaper than anyone else around!

All Choice Connect

4.5

Great customer service Very professional…read moreVery helpful Would be nice to have more customer service, like this company.

We were getting the run around from dishtv. James from all choice connect called for us and got…read moreour installation done the next. He is very kind and considerate. I would recommend him to anyone.

FedEx Ship Center

(3 reviews)

Well folks, I guess FedEx is getting back in shape. They delivered my package right to my door…read more There had been some problems with a few of the companies many of us make purchases at. And I may add I started a petition regarding a few of them to get their act together. 5 stars for FedEx this time.

I have signed up for text alerts, included delivery instructions on the website and placed a…read moregigantic note on my door asking FedEx to please bring all packages to my back deck. They are the only delivery service that insists on leaving packages in my front step - barely - two I found on the front sidewalk. I have had 5 packages stolen off my front step since September and every one was a FedEx package. Guess how many packages I've had stolen from my back deck in 27 years of living here? That's right zero. I have filed claims and apparently even though they are a shipping company no package is their responsibility. Their incompetence is infuriating.

LCD Productions