They make delicious sandwiches and the staff is very hard working, efficient and courteous. I had the hot Italian sub and traditional turkey sandwich and both were perfectly done. My only objection is that the sandwiches are pricey and you can get comparable sandwiches at other places for a much cheaper price. Convenient parking in the gateway garage with 1 hour free parking. Street parking on LaBrea is a hit and miss proposition. The shop on the outside is presently under major renovations so it could be easy to see the entrance so look for the signs. read more

Since my first review, I decided to try two different sandwiches and see how they compared to my favorite sandwich, the Turkey and Provolone. I first tried the Chicken Bacon Ranch which is a grilled sandwich, and it was delicious. Obviously served warm, it had a generous amount of chicken and bacon. I was surprised by the amount of bacon on the sandwich. The Parmesan bread was very soft and fresh. There was a bit too much ranch for me, so next time I'll ask for less. Still a really good sandwich. I also tried the Roast Beef and Provolone sandwich. They were kind enough to grill the roast beef as I like my meat cooked a bit more than medium rare. Plenty of roast beef on the sandwich and it tasted great. As usual, very friendly and welcoming team that works at this location. They had no issues with special requests. I really hope the owner takes care of this team. Your front line is so important to any business. read more

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Gals are typically pleasant and inviting - answer all questions professionally. 2 guys typically sarcastic, rude, condescending. Ask them a question or request an explanation and look out. Haven't seen one of the two extremely rude ones in a while but the other still there. Back of house is absolutely filthy. Take a look. Love the brand, hate the atmosphere here specifically - leadership leadership leadership. read more

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Easy to order online and my sandwich was delicious. I must've been really hungry but nightingale into it felt like when I'd go to the pool and build up an appetite and a plain ham sandwich tasted like the most amazing thing. read more

Just ordered two #8's, both came soggy asf and neither had mayo or bacon and both had so much ham its rlly nasty :(( Peace and love I know it could have been a bad day but i was having a bad day too and now i spent 30 dollars on two terrible sandwiches. read more

The staff was super nice and welcoming but they do need to work on their handoff process and attention to detail. Ordered a club sub and one gentleman started it off, he got the bread and shaved the meat and it was handed off to another worker. During busy times I can see that being a very efficient process but in that handoff the worker didn't realize what I had ordered and didn't add the bacon onto the sandwich, this part I didn't realize until I had left so I couldn't mention it. The worker adding the toppings also put an overwhelming amount of oil and vinegar which flavor wise is fine but left the sandwich incredibly soggy which was unpleasant. Minor things that can easily be corrected but left this being a just average experience for me read more

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I ordered a #8 Mike's way, no tomatoes no onions. That means it should have mayo. I got mustard. It's supposed to have lettuce, of which I got the faintest sprinkling. It's supposed to have the vinegar and oil and spice blend there's none. And it's not supposed to have pickles and it does. Not to mention somehow almost all the lettuce is on one half and both pickle slices are on the other half. It's missing the onions and tomatoes as I ordered so I don't think I got someone else's sandwich. I can only assume the person who made it didn't care or had no idea what they were doing. read more

Jersey Mike's Subs - Sandwich made completely wrong. - Sandwiches Near Me - West Hollywood, California

This location has bad service, small portions, rude staff. Worst Jersey Mike's in LA.

This place has RATS. I wonder how the health department hasn't took the place down yet and how they still have an A grading for sanitation.

I have an insanely sensitive allergy to gluten and onions and I've never been to a restaurant where I am completely symptom free besides this specific Jersey Mike's. Thank you so much for taking care of my sandwich and my stomach, it means the world to me to be able to go out to eat somewhere and not feel sick from an allergic reaction. You guys are the best! read more

Waited 55 minutes for one online order which only had one sandwich regular size and it still wasn't ready to wait over an hour for a simple sandwich that's called mind you is outrageous read more

Terrible service. No customers at the location but the employee takes 15 min and still has not even started on my order. After giving back my order recipe, he just trashes it. Absolutely not interested to n customer satisfaction. Never again read more

This place seems to mess up my order every single time I make a phone order they don't seem to understand proper English after I even review my order and when I go back to work, it's the complete opposite of what I ordered .They need to improve their management. The food is clean, but still not what I ordered. read more

Came in at 8:30 they won't make hot sandwiches because they close at 9. Would be nice to know that before driving over and dealing with their parking. read more

Total rip off for $17.81. I got a mini original Italian. This is overpriced. Really odd. read more

Jersey Mike's Subs - Sandwiches Near Me - West Hollywood, California

I'll never understand how employees stand at the counter and ignore customers. I had a pickup and was basically the only paying customer. I had to wait for 3 employees to cycle through the front to get someone to look at me to hand me my sandwich. I think this might be the way jersey mikes trains their people because it's like this at every store read more

I absolutely enjoyed this location earlier today. Better than the hollywood one in my opinion. Staff is super nice. Quality and price is great. I'll definitely be back to this location read more

I had a decent experience at another location even though I will admit I only bought chips. Here, I actually went with an actual sandwich (BLT mini) and this was just okay. The crispy bacon I saw (and smelled) at the previous location was most ideal while here, it wasn't that crispy at all. I hate shredded lettuce but decided to take on for the team and as expected, it gets everywhere (yes I admit I'm a slob at times). I do like how they offer their sandwiches in different sizes (and the addition of a wrap or bowl option) and the rosemary parmesan bread sounds really good but I'll probably wait a while before I return since there are a lot of other places in the area to try. read more

i never really write reviews but the ac was broken and i felt like i was going to faint after 2 minutes of being inside, the poor staff working were sweating making our sandwiches and that is not right, if theyre going to work in those conditions they should make more pay for the time being but i highly doubt they are, the staff was so sweet and it made me so sad for them read more

Ordered the Veggie sandwich with the works and added several items to it, too (for about $15 total). This is what I got. Avoid this location like the plague (which you may actually catch if you choose to eat here - nothing would shock me). read more

Jersey Mike's Subs - Sandwiches Near Me - West Hollywood, California

I ordered the Turkey Provolone cold Sub online. It was easy and I picked it up right away. Nice! I ordered it customized and with Cheddar instead of provolone cheese and a side of pickles. I'm very picky about my bread. I can smell stale bread in any form a mile away and their whole wheat was very fresh, I was impressed and so was the rest of the ingredients on the sandwich. I love Subway Sandwiches, but since there isn't one near me, I tried Jersey Mike's cold sandwich and loved it! The only let down was that I specified in my online order for Cheddar cheese but they gave me provolone and forgot the salt seasoning. It's a good thing I didn't have an allergy to provolone! read more

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I rarely go to Jersey Mike's because I think they are a little higher priced. Yesterday I got an alleged Philly steak sandwich yesterday and it was made with hamburger meat - GROUND BEEF rolled into little chunks - so that made my choice even clearer. There were no slices of anything, certainly not slices of beef or steak. My friend who had a veggie sandwich agreed too. Plus 1 veggie sandwich and 1 Philly costs $50 thru Uber Eats. Buh-Bye read more

I had heard so much about Jersey Mike's and I thought to see Jambo son was going to be a really big sandwich place the size of a 12 inch possibly... Well my sandwich came to over $20 the tomatoes were borderline rotten the skin on them was withered and they were soggy it was way way too much mayonnaise on my sandwich it literally killed the whole thing and they actually put the end of a pickle in my salmon just total cowboy BS Last time I'll ever eat there read more

Jersey Mike's Subs - Soggy mayo ridden bread - Sandwiches Near Me - West Hollywood, California

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Food is 2 stars unfortunately. Used to be a really good sandwich but now the size has gotten much smaller but prices went up. Service is always good or great. But unfortunately, I won't be returning much. read more

We threw out our receipt so hopefully management sees this. Once again we were reminded of how much we love this place and wish there was one closer. The staff was friendly as always. Have you ever been to one of their stores where they weren't? I feel like Jersey Mike's is the Trader Joe's of sun shops - good food, good prices and friendly staff. I wish there was one closer to us on the western end of West Hollywood. Oh and someone needs to update their listing here. Masks are NOT required! read more

Jersey Mike's has the best sandwiches the meat is always fresh and so is the bread and the vegetables. If you want a delicious and fresh sandwich, I 10 out of 10 recommend the service is always phenomenal as well even when there is a huge line they do their best to help everyone in a timely matter and clean, check them out. read more

This is a bummer but I've now received three orders in a row without the right notes followed. I've ordered through UberEats and I've talked to the drivers each time via chat and they've been helpful and kind each time as well as apologetic when I've received my item w/o the right condiments and extras I asked for. With today's order, I had the same issues as before. I called my UberEats driver and he was super apologetic. He said he's not allowed to go into the bag to check (obviously) but that he did ask to make sure the notes were followed and the employee said it was all taken care of and extra items were in the bag. Well, they weren't. He also said he commented on how long they were taking as they didn't seem busy and my order had been received as they'd opened. Shame on me for ordering a 3rd time, hoping they'd get it right. I will not be ordering from this store again. read more

The subs are absolutely delicious. And the people that work behind the counter are super cool. Please is clean.

Five stars for Maddie and I hate I have to do this but clearly the supervisor needs to be fired for not understanding CUSTOMER SERVICE. I can't believe how rude he was to me and as a woman working in the customer service field for years this weighs heavy on my heart because my customer service is top tier. Anyways, I go in because T-Mobile had a deal with them and the manager says, "I know nothing about this." I could already tell he had an attitude but I didn't want to argue with him cause I was tired myself from working a 10 hour shift. I'm honestly sick to my stomach days later because the only thing I could think of was that this guy is racist. Anywho I'll be going into get the correct name and calling corporate. But don't come to this location, the parking sucks anyways and it's always empty, so that says a lot. read more

Second time that I went there and they can't help me because they are busy doing pick up orders. Ever since Covid the pick up people get priority over in person clients. The guy ahead of me had a huge order and instead of waiting for his 20 plus sandwiches to be done, I walked out. They are losing customers and I love their sandwiches. read more

I decided that today I'd actually get on Yelp and write this review since this is not the first time that I've experienced terrible customer service at this location! I was standing there waiting for my order to pick up, but two employees were handling customers ahead of me. First, the one Girl finished after handing a gentleman his order, and then, without acknowledging me just turned the opposite way, and walked into a corner and started wrapping cookies or something. The other guy finished with the customer and instead of acknowledging me and saying he'd be right with me or even better yet asking if I was there to pick up an order, he just turned & starts making a sandwich. I finally had to walk up to the girl & ask her to check on my order. She literally looked high AF & although I was 10 minutes later than my scheduled time, she was still just then bagging my order. Note to staff: show some respect to your customers & acknowledge them with a decent greeting instead of avoiding eye contact & pretending they don't exist! read more

Normally, you know what you're getting from Jersey Mike's. It's better than Subway and costs about $3 more. It's a chain, so most Jersey Mike's locations are the supposed to be same. That being said, there is some bad stuff going on behind the glass at this one. Why do I say this? Not only did this Jersey Mike's location give one of my friends really horrible food poisoning, but the location was closed for Los Angeles health code and safety violations a couple days later. Coincidence? I think not. They tried to distract people with a "Closed for repairs" sign, but people should know that something at this restaurant was so not ok that the city actually had to close it down. Yuck. read more

Jersey Mike's Subs - "Temporarily closed for repairs" distracting customers from the Los Angeles health code violation notice. - Sandwiches Near Me - West Hollywood, California

Okay first of all horrible customer service. When they asked what I wanted I told the guy and he would roll his eyes like for what? They're so unprofessional always talking about non related work stuff. read more

Not so good a Philly cheese steak. The guys that work there are cool, but I think maybe stick to the cold subs.

Overall I had a great experience! Sub was delish, cookie was heart melting, and there was a good variety of different options on the menu. I'm on a diet where I eat half of my portions, and it couldn't work at this Jersey Mike's. The sub was so tasty, (I ordered the Turkey Club) I couldn't resist. The cookie was so soft and perfect texture. It tasted so homemade! It's my favorite cookie joint! Customer service is always great!! Thanks JM! read more

Jersey Mike's Subs - Sandwiches Near Me - West Hollywood, California

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I absolutely love this place! A friend showed me this place awhile back and I can not stop eating here! Their meat cuts are off the hook and super fresh. They even slice the meats right in front of you when you order your Sammy. So far I have tried turkey with provolone, club sub which is my all time favorite. And the Jersey Mike's famous Steak Philly. Go here if your a fan of Sandwiches!!! read more

Jersey Mike's Subs - The world class Turkey Breast with provolone!! A must! - Sandwiches Near Me - West Hollywood, California

The service is awesome and team are so friendly. They always have my order perfect and ready when I go pick it up. I love this place. The sandwiches are great.. Thanks guys for making my lunchtime wonderful. read more

The manager flipped out at me for asking to remake my sandwich which was way too soggy and wet to eat. I Have never been spoken to that by anyone, let alone by a restaurant manager who supposed to provide good customer service. I literally thought he was gonna throw something at me or do something violent, just by the way he was yelling. Taller, latino guy with short hair or bald head. Never going back to any of your locations. read more

I think they've worked out the kinks here and the staff is super friendly now and well trained. We came back after another Target trip - I'm at the Target like 3 times a week... it's a problem - and we were greeted so warmly and enthusiastically. Definitely a solid place to grab a sandwich. And although the menu doesn't seem to list it - they DO have avocado. Because - California. read more

DO NOT ORDER DELIVERY!!! I REPEAT DO NOT ORDER DELIVERY UNLESS YOU WANT YOUR ORDER MISSING ITEMS / DONE WRONG. EVERY. SINGLE. TIME. What is going on with this location? From supervisors to regular employees it is mismanaged. Forget Postmates or any kind of delivery order. Every single time it is done wrong. Employees seem to not give a fuck and are a rude clown show of amateurs, with a supervisor claiming to be "Ed", no doubt not his real name, getting childishly offended on the phone (because he probably is an inexperienced child) when I said the employees were careless repeatedly on at least 4 past delivery orders. He told me I should take my business to the several other Jersey Mike's close by if I feel their employees are mishandling orders. He then keeps calling me "bro" and talking to me like I'm one of his high school buddies instead of a customer. Hey "Ed", it's not the time to be defensive about not getting orders right when a customer calls you. Don't claim it's not true and you guys get it right and then tell the customer to take business elsewhere. Check out other reviews about delivery and then let's talk "bro". Your job was too apologize only and give assurances about getting it right in the future. That's pretty basic customer service. read more