Needed gluten free. Workers to time out to make sure the sandwich was as GF as possible explaining what they were doing in the process. Sandwich is packed with turkey, lettuce, tomato and avocado and is perfectly made. Super friendly store. read more

You mist have some new people because I asked for a 43 but just in a bowl..i literally ONLY have meat, cheese and sauce. I asked for everything that comes on the sandwich just in a bowl. On my giant club sub you forgot the jalapeños I asked for. I am super disappointed. I get it when you're new and have a customer wrangling a 4 year old is tough so I'm trying to have grace. I hope this error is fixed. read more

Jersey Mike's Subs - #43 Chipotle Cheese Steak - Fast Food Near Me - Tucson, Arizona

I came in to order 10 sandwiches for my team. The staff here were super friendly and helpful. The fella behind the counter said, "just hand me your list". I hate ordering for other people and it was so nice of him to take that over for me. They wrote everyone's names on their sandwiches and gave me condiments on the side. Really great customer service and delicious food. read more

I'd give them a solid 4/5. Only reason it's not a 5/5 is because sometimes the cookies are burned or the sandwich isn't put together all that great. I always get the tuna sandwich, mikes way and add pickles. It's pretty darn good. The service is a hit and miss too, a lot of young kids work there so sometimes they give a little bit of an attitude or Aren't really paying attention to the customers, more towards each other. read more

The food is excellent every time we stop by. We've only tried the Big Kahuna (beef) but that cheese steak makes the stop worthwhile!

Stopped in for some sandwiches. Was happy to see the fresh cut meats and happy friendly employees. We purchased the grand size and happy we did so we have leftovers!! Since it was our first time we were a little slow at ordering but the lady putting the sandwiches together helped us along without feeling rushed. Plenty of employees to make it flow quickly. Oh I forgot to mention they tasted wonderful! Will be going back! read more

Jersey Mike's Subs - Fast Food Near Me - Tucson, Arizona

I don't come to this location too often. And usually most locations are very nice , BUT THIS LOCATION ROCKS! I ordered a Tub, asked for extra lettuce and Matt hooked it up! And then I came back and said I didn't have enough meat, and asked for Bacon, and hooked that up too!!! He definitely loves his job! I will just come out this way just for him to make my next tub! Every place should have a Matt working for them !! read more

this is the 3rd time I have ordered a pick up order and get home and the sandwich is completely wrong. why have print out of the order if it's gonna be made however the employee wants to make it. read more

Typically, I have enjoyed going here. Today I guess it was a bad day for them. I order their Smokey Southwest Cheese Steak with Avocado. Today I didn't receive the Avocado, even though I paid extra for it. read more

I never leave reviews, but tonight is an exception. Not only is the weather lovely, but I decided I could really go for a nice refreshing tuna submarine. Logically, the only place I could go where I would receive the experience I sought, was the Jersey Mike's on Houghton Road. Upon arrival, the playlist outside was relaxing, and the patio was well-kept. As I walked in, I met the gaze of a tall gentleman (6'4, blonde, the eyes of a hero, a cold cut king through and through), who proceeded to make me the most delicious submarine I've ever laid my mouth on. Absolutely a sub above the of the rest, I am pretty sure I saw God in that sandwich. The gentleman who made my submarine, who I came to find out was the assistant manager, kindly also suggested I should add chipotle mayo to my tuna submarine -- which was outstanding. 5/5 stars, I thoroughly enjoyed my experience here and truly believe I am a better person for it. Thank you Jersey, my compliments and thorough congratulations to Mr. Mike as well. read more

Jersey Mike's Subs - Tuna submarine - Fast Food Near Me - Tucson, Arizona

I went to Jersey MIke's today and I met the sweetest worker her name is Alexis and she is very pretty!! she gave me a free brownie so I gave her a free Taylor swift bracelets she is the most prettiest snd sweetest girl you will ever meet!! The food is amazing and certainly delicious!!! The place was clean and smelt super good!! She is a super great worker Please keep her she is the sweetest person ever!! thank you jersey read more

I'm done with this place. 3rd sandwich made incorrectly. Even though I repeated the items multiple times. Once I received someone else's sandwich. Bummer for both of us. Sense of they don't have any pride in their work. read more

So good. My sub was perfect. The help smiled. My order was ready on time. I tried the Club sub & added brown mustard.

I ordered a Philly chew steak, asked for ketchup-- the reply was "we don't have ketchup". I'm truly from Jersey/ outside Philly and I've never seen anyone eat a cheese steak without ketchup, which makes me doubt "Mike"has ever been to Jersey......,. read more

It is so great having more eating out/food options out here in the Vail/Rita area, particularly now that we have a Jersey Mike's. This was our second visit here -- we came the first time a couple of days after they opened. Both visits yielded freshly made, hot and delicious cheesesteak's. Both visits service was on point, employees really friendly. Both visits the joint was clean and well kept up. Pricing is a smidge high BUT not really because if you don't have to burn the gas to drive into town you are actually saving money. We are fans. read more

Jersey Mike's Subs - Fast Food Near Me - Tucson, Arizona

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Once again, I am compelled to provide a rave review. The food and the team are excellent!

Subs are good. Ordered two kids meals for my children and paid for the cookies and never got them. So my kids are pretty bummed about that.

clean, fast, friendly. I ordered the 17 delicious, messy, hot and wonderful. First time here and i will be back.

girls that made our sandwiches were rude & also killed a rat while making our sandwiches! stomped on the rat & proceeded to give me my food . I was disgusted & didnt eat! I wouldnt recommend this location at all! I will be contacting the food safety. read more

Just came in ordered 6 sandwich's asked for no ranch on chicken Bacon ranch but on the side . I got a 2X ranch filled sandwich when I didn't even want the ranch was for a different sandwich now I can't eat and don't have time to go back before work . read more

There is a plentiful selection of subs, just about anything you could want, the employees are friendly , the service, quick !

We've been on pins and needles waiting for them to open! Well it's opening night! Great time for the kiddo and I to go grab dinner! The line was literally out the door!! The restaurant was clean even though it was packed! The staff was all friendly and smiling. They moved quick to try to cut down on the long line. The staff was out in the lobby cleaning tables as soon as they emptied! The food of course, delicious! I'm looking forward to coming here often! read more

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This is a great location. The employees are personable and helpful. I wanted to use a virtual gift card to buy my sandwich and they actually took the time to figure it out with me. My sandwich was made precisely to my specifications and was delicious. This was my first time at a Jersey Mike's and I just happened to mention this when I was inside and they said "Oh! Well take a free cookie. First timers get a free cookie." Such great employees, I will definitely be returning. read more

Consistent quality is the way I would describe the Jersey Mikes on Houghton. Quality service, quality food, and quality staff. This restaurant is always exceptionally clean and I can always count on a positive experience. Thank you Jersey - keep up the hard work, we value you in Vail! read more

Wow! I don't remember the last time I paid so much for such terrible service. I paid $25.14 for two sandwiches with chips and drinks. The server Maritza was so rude, she practically yelled at my wife and I because she was in a rush to close the store and go home. Her frustration was definitely felt in her tone, actions and behavior. I felt very unwelcome in the store after interacting with her and will probably not return. This has been my second negative experience in a Jersey Mike's store in Tucson. Big disappointment! read more

Jersey Mike's Subs - Check - Fast Food Near Me - Tucson, Arizona

Matt. Was awesome, thank you for the awesome experience and the help, the food was great and outstanding, everyone was friendly and I would definitely recommend coming here. Best of the best. Thanks for being awesome read more

Our neighbor gave us a Jersey Mike's gift card which prompted us to experience Jersey Mike's for the very first time. We were absolutely impressed by the friendly, cheerful employee, Alexis, and her so-employee Matthew! The sandwiches were so much better than Subway which we usually go to near our home. My husband and I decided we will be coming to Jersey Mike's for sub sandwiches from now on! Thank you for your great-quality sandwiches and the excellent customer service! read more

Customer service needs to be improved. A few employees exhibited that however the rude lady who took my order then started doing something else for several minutes wanted me to proceed to the cashier before I finished my order. Instead of apologizing, she was rude, short and sarcastic with me. Very disappointing & not worth my hard earned money. read more

Jersey Mike's is my personal favorite place to get a sub sandwich. Miles ahead of Subway and I prefer their bread to Jimmy John's. Their meats are vastly superior to Subway. Their speed in general is a bit slower in making sandwiches but it's worth it. Price wise they are also higher than either of the other two competitors but quality comes with a price. Unfortunately for me there isn't a Jersey Mike's near either of my long term summer/winter destinations so I only get their sandwiches when we travel. Until a franchise located near Mission, TX or Sedro Woolley, WA I'll have to settle for second best in the sandwich/sub department. read more

The best subs in town, imo. The service is stellar. Always friendly and happy. The one time they messed up my order, the manager when above and beyond to make it right. Online orders are always there waiting for my pickup, I never have to wait the way I do with other restaurants. Pricey for a sub, but worth it. read more

More expensive than subway but the sandwiches have much more meat and I think tastes better than other shops. I've ordered 3 different sandwiches and they were all delicious! read more

The food was delicious and the customer service between the young lady and the gentleman who helped me was exceptional. Not only did the sandwich blow me away but how friendly, approachable, and kind they were made my night. I wish I had names because I would mention them but these two people working late shift on a Saturday night were awesome and deserve some recognition! read more

I want to love this place, I ready do. It's actually one of my husbands favorite restaurants. But more than half the time my $10 sub leaves lots to be desired. Tomatoes are always mushy and past their prime, ask for fresh ones and you'll be glared at the entire time you finish up your order. The lettuce is always wet, which takes away from the taste of the sandwich. And the bread- the very thing that holds the sandwich together is either soft and fresh- or hard and crunchy. Today's was hard and crunchy. I even asked BEFORE my sandwich was made, and was assured it was soft. read more

Jersey Mike's Subs - Fast Food Near Me - Tucson, Arizona

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So I went! My son says they are great. Right! Ordered a ruban sandwich. Got ask "white, wheat, or plain". It's a ruban. Where is the rye? And what is the yellow cheese crap on my ruban? Not the place for me. read more

Ok made it in to try a cheesesteak, and my first impression is that the store is rather unimpressive, and is nothing like what you see on the commercials. Service was also sort of hectic and chaotic, and the hot sandwiches seem to take a long time to come out, not ridiculous mind you, but still a bit of a wait! Now as for the sandwich, I ordered a giant so I could share with my wife, I ordered it on the white roll as it is a cheesesteak after all! The sandwich with tip was nearly $17.00, a bit pricey, in Philly I can get a huge cheesesteak for like $9.00! The sandwich was big but not huge, there was plenty of meat, and the meat to cheese ratio was good, they Use provolone which is ok, but I prefer white American! Next time I'll order it that way, the bread was fresh, but too soft, a good cheesesteak has a bun with a crisp exterior and a pillowy soft inside, the bread was good just too soft! My main complaint was saltiness, this thing was salty as hell, like really really salty! I'll have to remember to say no salt next time, I believe they season the meat while it cooks! The onions were cooked too long and were like mush, and they also use peppers, not a true philly that way, but the peppers did offer a nice flavor to the sandwich that sort of countered all that salt! I would probably try them again, but with no salt, and white American cheese, as they are close and I do love cheesesteaks! read more

I normally love Jersey Mike's. The food is always delicious, but I was so put off this evening when I stopped in to pick up a sub. As soon as I walked through the door, there were two young girls who didn't even acknowledge my presence. The entire place was empty except for the workers and myself, so can't blame business on a rush of customers. They were stocking chips and whatnot and didn't greet me at all. I stood there for at least five minutes while they went about their business not even signaling to anyone to come and take my order or doing it themselves. I had to ask if someone could help me and one of the girls said "we'll be right you". Never went to get anyone else to help me. Just continued counting cookies and whatnot. I'm normally a very understating person and had I been initially told "we're shorthand" or "we'll be with you in a bit" it would be a different story. It's poor customer service to leave a customer standing there like an idiot and not let them know that they're unable to help right away. I left after a few more minutes of waiting after asking for help. Very disappointed. Used to love eating here. Still giving 2 stars for the food, loss of 3 stars for the poor customer service. read more

We ordered two boxes of sandwiches from the Vail Jersey Mike's to feed our crew. The order was taken professionally with great questions to make sure we got what we wanted. They were ready when we went to pick them up and all were fresh and tasty. The staff was quite friendly and even offered to take the boxes to the car. Thanks for a great picnic! read more

Stopped in here for lunch before the lunch rush Tuesday. Solid 3.5 for service and great food quality. Had to drop a star for the tables being covered in sauce, crumbs, and liquids. All 5 tables we tried to sit at were not cleaned of previous customer spillage. Workers behind the counter were nice, attentive, and hard working but no one was taking care of the lobby. Another issue I had with this place is the tip jar and the added tip question at checkout BEFORE any service was ever completed. Before I got my food, before I got my seat, and before any actual service was provided they were asking for a tip. Sorry, but tipping is for extra good service and this is just a fast food restaurant. You are not serving me my drink (we fill our own cups), you are not bringing my food (we all stand there waiting for you to hand it to us), there is no extra service at this store that would require a tip. Tipping is for extraordinary service of workers who are bringing you food and drinks and condiments....not for taking an order and making sandwiches. Great food, nice employees, but questionable business practices. In this same theory of tipping you are suggesting we should tip any business that takes has a register...like McDonalds, Sonic, or Subway. read more

Jersey Mike's Subs - First Time - Fast Food Near Me - Tucson, Arizona

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Manager, huge a hole to his employees. Usually customer service is good but today was a joke. Dude running the show clearly can't handle his position. Please, new management read more

Finally understanding the big deal!! Best sandwich I've had since being on the east coast. Dan, the manager was helpful and sk pleasant, as was his staff. Highly recommend! read more