Alright. I know this is probably going to seem a little petty, but today we went through the…read moredrive-thru and we forgot to ask for sauces. We went back in to get sauces and mentioned that we had just gone through the drive-thru and forgot to ask for sauces to which we were told that we would have to pay for them. We always order on the app (we had a gift debit card so we went through the drive-thru so we could use it) and the allows 3 free sauces per item. I don't really care about the money, it was like 54 cents; it's the principle! Charging for extra sauces is still pretty lame, but I kind of understand it a little. But we were just asking for something that is usually free, and I double checked in the app to make sure that it hadn't changed, and I'm frustrated that they couldn't just give us a few sauces without charging us. That is really lame! I can't, in good conscience, give anything higher than 1 star to a place that would charge for something that is usually free, regardless of the how much or, rather, how little is costs.

Every time I come here it is terrible. Terrible food, always lukewarm. Terrible service, slower…read morethan molasses. Drive in ambiance is fine but isn't making up for lack of everything else. Last time I was here the worker was very rude because I was concerned on whether they gave my order to somebody else. My screen said they were on their way, then it ended and said thank you for your business. But I didn't get my food, so I pressed the button to ask but they wouldn't let me finish a sentence, he kept rudely interrupting me and then hung up. I understand that perhaps they knew but the fact I couldn't even get my concern across nor reassured it was very rude. Ended up waiting over 20 minutes for 2 orders of Mozzarella sticks.

Taco Bell today lost me as a customer forever. I ordered the veggie Cantina bowl. I chose selection…read moresuch as easy on the black beans and rice, I added extra guacamole and extra purple cabbage. Here's what I got. I counted the black beans there were 12 of them, the extra purple cabbage was less than a mouthful for a kid and they claim they put a double portion in. The bowl looks pretty big except the bottom is a quarter inch higher than the bottom of the bowl. This cost over $12 and it was probably two dollars worth of veggies. The service was horrible and basically got chewed out for criticizing what they did and when I was fed up with it and walked away they said, I can remake it for you. I just shook my head and said no thank you. I'd rather not spend any money here for the rest of my life. They have taken away the counter person favor of five kiosks. Good luck getting any service or asking question when they're catering to the Uber and DoorDash people before they even look at you. Taco Bell management, you've lost your mission. Pathetic.

This Taco Bell ripped us off. We ordered 3 Chicken Cantina Burritos and they gave us tacos yet…read morecharged us the burrito price. They also gave me spoonfuls of rice and beans as a side. All food has been downsized as well. Not worth the price they are charging. Not a happy customer.

This place consistently has fresh, fully stocked food, and a staff that provides quality service. I…read moredrive OUT OF MY WAY, to go to this location because the Chipotle closest to me is trash. In the last year, I have actually left the Chipotle at Five Mile mid-order multiple times because they are out of so many ingredients, and driven to this, Newport Highway, location. When I've gotten there it has been night and day in comparison to what I experience just 10 minutes down the road. I would definitely choose this location over the one closest to my house for the sheer fact that the food is fresher, the quality is greater, and it is DEFINITELY managed better than the one that is more convenient for me and my family. Kudos to this location for their dedication to quality and customer satisfaction!

This time everything was great and the beans were spicy and flavorful! This was an experience…read moreworthy of a 5-star review.

Place is clean. Food is the same as every other Panda Express. Service was okay. Nothing special,…read morenothing terrible.

This location is so hit and miss. You either get decent treatment from staff a d so/so food or you…read moreget rude snotty employees and decent food. Every time i come to this location and i have to deal with "Nadira" (per my receipt) i leave with a bad experience. Shes rude, cuts you off and talks over you, and today she decided to slap everything on to the counter. I didnt even get to finish ordering because she was in such a hurry to get to the register. Any time ive had to wait on the food they employees would walk the food out to you when it was ready. Not Nadira. "HERES YOUR FOOD" drops it on the counter and walks away. Mind you there were no other customers... so being busy wasnt an excuse. And to top it off she ripped me off on my entree...literally 2 shrimp 3 pieces of steak and some mushy green beans was what i paid "premium" prices to receive. The 2 stars are for the cooks. Management should do a review on the people they have running the inside.

Horrible. Honestly thought there was a prank being pulled on me. And at the end of the experience…read morethe sandwich I ordered, I requested for it to be toasted for an extra long time and it came out literally partly frozen. Worst 19 dollars I've ever spent. In the end i did get a good laugh out of it though i mean it was that impressively bad

My order was said to be completed at 12:30pm. I arrived at the store at 12:35. The employee working…read more"Megan" saw me standing near the online pickup shelf and said "Online order?". I replied yes. She then told me she hadn't started my order yet. And then proceeded to help a customer that showed up after me. Not only did I place this order at 12:11p.m. but I am still not getting served in order. The people being served walked in BEHIND me, they then walked along and slowly ordered their lunch. Upon arrival, my order is late and I am somehow the lowest priority apparently. So as I sit here in the lobby at 12:40, writing this, I am hoping no other customer comes in or I may never get my order. This is ridiculous and incredibly poor customer service. What is the point in placing an online order and being told a time to pick it up if nobody is going to start my order until I show up and wait for people who arrived after me who did not order online. The moment I placed my order my debit card was certainly charged promptly. Now I am hoping to have my order by 1 p.m. It is 12:45, I am now waiting to finish writing this so I can be very clear about how long I will be waiting for an order that was supposed to be ready at 12:30. 1:00 p.m. and I am still waiting for my order to be finished. If she had been working on my order when I got here, and it had been even 10 minutes late I would have understood. Maybe she was busy before I arrived, maybe she isn't particularly quick or skilled at her job. But 31 minutes after I am told the order will be ready is atrocious. 1:04 p.m. and Hey they are out of churros. But atleast I got my sandwiches... I will be asking for a manager or owners phone number, and I sincerely hope someone emails or calls me in regards to this. This is one of the worst restaurant experiences I have had.

This location is ALWAYS short staffed. Sometimes to the point where you have a long wait for your…read morefood. They usually compensate you for it but I have noticed a high amount of people using those free meal coupons they give you when you complain of poor experience. I also once got a raw patty of chicken on a Homestyle Chicken Bacon Ranch sandwich there. I got to talk to corporate about that because it is a weird thing it seems and they called me about it when I complained via their website. Not the best location for sure but always busy...and understaffed.

The food is terrible. The service is terrible. The bathrooms are filthy. Not kidding, the tacos we…read moreordered were ice cold! I'm not talking not hot. I'm talking ice cold. They were greasy as well after standing and waiting for so long I figure they must have cooked them and then let them sit while I was waiting. Burger buns were stale. There were no other customers in the restaurant. I should've known better when we pulled into the parking lot and there were no cars. There were five workers though! They were playing loud rap music with filthy language. I'm glad we didn't have any children with us. Or elderly parents! We had stopped here one other time and ordered tacos at the drive-through and when we got to the window, they told us they were all out. So we haven't been back for a while. We thought it would be OK this time but looks like we learned our lesson. We will not be back. Oh, and pull your pants up while you're at work! Geez

My wife and I took the kids to 5 Guys, North Spokane, buy 1 burger, get 1 burger free, if you use…read moretheir app. Walked in, the app had crashed, Jennifer came to the rescue gave us free fries and drinks. Everything was delicious, worth the 30 minute drive. Thanks Jennifer!

It's been a spell since we've made our way here for a burger. Sure glad we made the decision to…read morecome here though. Excellent burgers and spot on fries. Yes you pay a premium, but in my book they are the tastiest burgers in town. The employees always seem to be friendly and having a good time doing their thing. The place is always clean too. Soft drink selection is from two freestyle coke machines, or you can do a shake. Well worth a visit IMO.

Was visiting in Spokane and heard they have the best burgers in town. I went and picked up two…read moreburgers, two sides and two shakes. I almost fell over at paying over $40! However, the burgers were delicious as well as the rest of our order. I just think they're charging a bit much. Otherwise I would give a 5-star.

Such a disappointing meal, HOWEVER, they refunded the cost of the meal. I'm changing to 3 stars as…read morethat certainly told me they care.