I ordered the Baja chicken wrap which was not made correctly. There was no cheese, very little lettuce, very little salsa, and very limited amount of jalapeños. It also took longer to make my wrap than an actual sandwich. Disappointed The only thing good was the chicken was moist. read more

Garbage service the kids working here are always slow don't listen and get your order wrong even tho your standing there. They always have attitude when u request items.Also they never greet you and always in the back just chatting.Def finding another location. read more

Savannah and Nate were so very hospitable!!!! Excellent customer service etiquette! The subs were the icing on the cake ! We will definitely be back!!! Thank you all for making our experience so wonderful!!!! read more

This is the perfect place to stop for lunch. X and Ricky were so amazing they made an exquisite sandwich 10/10 recommend!!

Meh- Ordered 2 sandwiches and a bag of chips for curbside pickup. This location is fairly consistent with shortages/replacements but tonight that was not the case. Drove up, waited maybe 5 minutes as the 2 female employees catered to the one inside customer. The wandering employee grabbed our bag and stopped by the chips to complete the order. Handed over the food, home we go. Upon unwrapping the 2 sandwiches noticed the ingredients to both were switched. Meats fine, her extra Mayo & banana peppers on mine, my pickles and mustard on the hers. To add I experienced a wave of sadness when I noticed cheddar sour cream sun chips, not Ruffles. Not sure what pressure these female employees were under tonight but whatever they were smoking helped with just not giving a *uck. Whatever, it's eatable. Unfortunately it screams lazy. read more

This was my first and LAST TIME !!! ever going to a Jersey Mikes. The services was horrible took over 25 minutes to even start taking my order cant believe how slow and unfriendly the people working at this location are. The lady cutting the meat looked to be interested in helping certain people kept on going out of her way to make sure they were taken care of everyone else in line didn't seem to matter at all. I will never ever venture into a Jersey Mikes again ever !!!!!!!! I will make it a point to have everyone how horrible this company is. read more

The girl that works behind the counter I believe her name is Aliana is an amazing young girl very cheerful happy willing to help the customer amazing service we need more people like her you can tell she likes her job and she has fun doing it & this is a picture of Aliana bringing me out my drinks that I forgot read more

Absolutely disgusting !!! Kid behind the counter was eating chips wiping his hands on his pants Wiping his nose with his wrist. It was so disgusting I Cousy it my sandwich. And all those kids working refused to tell me the name of the boy eating and helping customers while wiping his hands on his pants. I drove from corona. Couldn't even take my sandwich. It was absolutely disgusting A truly disgusting place with dirty teenagers working there read more

I ordered a catering box for a party. Since there would be a specific number of people attending, and many small eaters, I opted for each sandwich to be cut & wrapped into quarters. When I got home, they were cut into thirds. This leaves me with not enough sandwiches to go around, and more than most of my guests will eat. When I called to ask what could be done, they said, "Bring the sandwiches back for a refund, but that they need 24 hours notice to make another order." I don't have the option to cut & wrap them individually myself, so now some of my guests will go without a sandwich, and most will throw portions in the trash! What a waste - of my time, of my money. NEVER AGAIN! read more

This place has horrible customer service. I ordered a sandwich online and they didn't make it. Staff is rude....told me that it wasn't their problem and then I just told them to refund me my damn money. I guess that's what to expect when you have a bunch of intellectually challenged kids working there. read more

Jersey mikes on limonite service good but give me a break you pay for a sandwich it shouldn't come with brown lettuce that's been the last 3 times and you pay extra for avacodo it's not free and that's all brown. Get your shit together read more

Ordered online. They gave me the wrong bread, when I called to ask what happened the employee told me "we ran out of that bread earlier, our website isn't updated, so we just put it on white bread", instead of contacting me and asking if they should continue to make the sandwich or cancel my order. I expect a little more from the customer service from an establishment that charges $17 for a sandwich. read more

Jersey Mike's Subs - Doesn't matter what bread you order/ask for, they just decide for you apparently lol - Sandwiches Near Me - Norco, California

I recently visited this location. The workers that day were Margo and another girl. I got the name from my receipt. One girl had a nose ring so I'm not sure if that is Margo or not. But these 2 girls were not very friendly. I ordered a pastrami Ruben and asked for grilled onions. I had gotten this at 2 other location before. The staff at those locations offered them to me when I asked for onions. So I ask for them for my order and was told by the first girl that they don't do that. Then the other girl chimes in and says we never put those on a Ruben. I felt a little taken aback by this and started to doubt myself. So when I left I read my review for the Tustin location and it confirmed my previous orders. So needless to say I listened to them and didn't get my sandwich the way I wanted and requested. Plus no onions whatsoever were put on my sandwich. I was very frustrated by their attitude and also being lied to. I have always gotten great and friendly service from other locations. The manager needs to talk to these two girls about not giving customers the items they want. I also asked for some banana peppers on the side. They seemed bother by this request. When my friend saw I got some he asked for some also. They said oh you want more? I said no, he wants some for himself. We were both very friendly to these girls regardless of their attitude of just wanting us to leave. I will in the future visit a different location. read more

Jersey Mike's Subs - Sandwiches Near Me - Norco, California

I've always had great service. Shoutout to the red haired guy I don't know his name but he's been cool with me and is always in and working hard for the last year I've been coming here. New manager looks like she is doing a good job as well. Thanks guys read more

Regular to this location at least once a week. This is the third time in a row that their white bread is super stale and hard. Will no longer be coming back to this location. read more

Jersey Mike's Subs - Stale & Hard White Bread Jersey Mike's Subs - Sandwiches Near Me - Norco, California

my husband usually comes here. We will not be returning due to terrible customer service. The other night he purchased a $15 sandwich got all the way home and noticed that they put onions when he asked for NO onions. It was close to closing time, however he called and spoke to a manager who told him that his name would be placed on a "list" for replacement. That was a few days ago. I went in today to retrieve the sandwich and was told that his name was not on the "list" and the best they could do was 50% off a new sandwich. Hmmm... how is that for customer service?? The sandwich is $15+ and literally thrown out because of their mistake and they aren't willing to make this right? Sorry this is not acceptable in my opinion.... we support our local businesses here in Norco however we will not be returning. To management... please don't appease your customers by telling them something you never have any intention of honoring! To Mr. Errol T the owner of the business... i'm sorry your employees did not demonstrate the "superior" customer service you pride yourself in... it might be time to reflect, regroup and re-train. read more

Food is great All cause it's made to order and made right in front of You. Great location cause it's close to home. 4stars cause Customer Service is Not all that Great here! Walked in and I Greeted before they greeted me. Managers need to get Better employees that are more friendlier. The ones that Greet with a smile and a "hello, how can I help You" kinda service. Not a "grumpy teenager" read more

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Let me start by saying that I absolutely love Jimmy Johns errrrrrrr I mean Jersey Mike's. But this location repeatedly under performs. This marks the third visit in a row where my bread was hard and stale. I see the employees handle the product. Can't they tell it's old... yes they can. But management must be telling them to sever it any way. I will not be returning. Update... gave this location another chance. And I regretted it. I ordered a hot philly sandwich. When they handed it to me I said...wow...seems very small for a regular. The clerk replied. It's the right size sir. I get back to my office and measure the sandwich. It was under 5 inches long. Maybe your employees should actually listen to customer complaints. Ugh. Learned my lesson... I will never return to your establishment. There are much better options other employees that care. read more

Sandwich amazing... cleanliness and service yea needs some major work. The place is a mess... nothing is cleaned between orders the staff are all over the place there is food flung on the glass. Honestly it's pretty gross in there not to mention the bread crumbs even out where customers stand like come on now. One of the staff members seemed calm and collected which was nice but the others where flustered and all over the place. Besides the experience the sandwich was delightful read more

Descent location, nice staff and they get through the lunch rush pretty quickly. While I don't eat here, my husband does every so often or I will come here and get him a big Kahuna cheese steak, the only thing he eats here and loves every time. Prices are a bit high at $14 for the giant size, but it is huge and can be easily shared (though he doesn't) they offer specials and send out coupons to make up for the prices a bit and my husband says the meat and quality is much better than other sub shops. They don't have any real veggie options that interest me, but since my husband loves it, they are ok with me. read more

Closed during dinner rush hour? second time I've come here and couldn't get food. 1st time they were out of bread, at a sandwich shop. Lost my business. read more

First off, I am writing this review after at least 4 similar experiences with this location. What I am about to say is not based on a single visit.. It seems like every other time I order from here, they are out of gluten free bread. And my neighbor, who also has a gluten sensitivity, has had similar experiences here too. If you take the time to advertise "gluten free subs" on the front of your business, please actually HAVE it on hand. It's so frustrating. Going through the refund process is always an ordeal with this place too! I ordered off the app--if you are out of stock on a particular item, it is easy enough to note "item temporarily out", just like other major companies like Starbucks does. I drove all the way up here to this location, only to discover you are out, once again. A waste of my time and money! I would advise anyone coming to this location to simply drive a bit further into Eastvale to either of the two locations over there. Hopefully they can provide better service than this place. read more

This place makes a decent sandwich, but I feel it's a bit overpriced for what you receive. In Norco, your options for a good sub are slim. I have visited 4 or 5 times, when I'm craving a sub & in the area. I get my usual sandwich with no swiss or peppers. Both provolone and swiss cheese come standard on the sub. So you'd think if I don't get swiss, they would at least give me another slice of provolone. Nope! Just the one, unless you Demand more. Most times, these young ditsy girls will go on auto pilot and start dressing my meal with peppers anyway, even if was just a few seconds ago I said "No bell peppers". They will ask you at Least twice "You want it Mike's Way, right?", and I don't. The way the staff acts, it's like they get paid commission on those sandwiches made "Mike's Way"! I like both breads they use on their subs. Options for dressing your sandwich are not as extensive as Subway or Togo's, but Mike's has good topping choices for what they do carry. Would like to see an older age group of employees, or just ones with better work ethics, get incorporated at this store. Most times the teenage staff is just goofing off and not paying attention to their customers. With Riverside county having some of the highest unemployment rates, I figure the owner would have more choice in a better staff. I feel the sandwiches here are a bit chintzy with their meats and cheese. If you want a sandwich made YOUR way, not Mike's, try Togo's. Their business motto is designed around having lots of meats and cheeses stacked on your sub. For the same pricing as Mike's, you get a sub with at least double the meat and cheese! You will have to hop on the 15 & head over to Corona by Sam's Club. So, the value of a better sub is your call to make the trek or not. Best thing, there is no "Togo's way", that employees are repeatedly pushing to make your sandwich! read more

My boss just went and picked up our office lunch today from them so me and the coworker wrote down our order. I ordered a Cali club and they left off the most important stuff, no guac no bacon. So disappointed I called to see if they could replace it and spoke with a very rude Tiffany. they would only replace it if I came back right now as my lunch was ending they had no way of recording my complaint to get a sandwich as a later date. Come on Arill(owner) get your team together because customer service is absolute crap read more

Jersey Mike's Subs - They made my Cali club a #7 - Sandwiches Near Me - Norco, California

You drenched my sandwich in Mayo. I gave you a try, but you can't beat Jersey Mikes apparently.

Yummy sandwiches served by terrible staff with awful attitudes. Bunch of teenagers who are rude and treat customers like they're stupid. If you want better service go to the one in corona off Ontario. read more

The meat and cheese is fresh and they slice it in front of you just like going in the deli unlike other places where they have it already sliced and it's just separated by some wax paper, who knows how long it's been sitting there. The blend of the spices they put in that vinaigrette is just so tasty. The bread tastes fresh as well. Customer service is wonderful, fast and friendly too. Price is a little on the higher side compared to other sandwich places but it's worth every bite. Place gets busy during lunch hours but it goes quickly. Highly recommended place! read more

Jersey Mike's Subs - Club sub #8 Mike's way. Oh so good! - Sandwiches Near Me - Norco, California

Well I use to love coming here. I would walk in the door and EVERYONE would say "hi how are doing?" And as of today this changed. I walked in and 3 employees looked at me and didn't say a word. There's was ONE other customer in the building. So me being me I said "hi everyone how are y'all doing today?" The girl slicing the meat gave me the dirtiest look and said "fine" and that's it. 3 more customers came in behind me and still no greeting. So I ask the kid taking my money if they stopped greeting their customers and he said no. Well obviously they have. One thing they haven't stopped doing is welcoming their coworkers cause one walked in and they all said hi to him lol. This is really bad for business y'all. Get with the program and at least smile. read more

For the love of green grass... this is the THIRD time they ran out of BREAD... how do you make this mistake more than once?? And the workers are rude here read more

The manager here is so friendly and really leads his team in how to provide exceptional customer service. He quietly suggested one of his workers be a bit more personable with the customers but was otherwise doing everything else perfectly (he said) and was totally optimistic and encouraging when he did so. You don't get to see that too often-a manager correcting his workers but with grace and positivity. I've come in the past and my experience wasn't so great but this time I had a completely different experience. read more

Great food and service. Good value as well. Restaurant was clean and well ran. Number 12 is my favorite.

First and foremost I am a vegetarian. I can only review one sub and that is the 14. It's a very basic sandwich: Provolone, lettuce, peppers, jalapeño, tomato, onions, pickles, salt, pepper, oils, and oregano. That being said, it is extremely flavourful and very filling. What I appreciate the most however; is the staffs attention to detail. They change their gloves, build sub at another location, and are very friendly while doing it. Cross contamination doesn't happen as result and I get the security of knowing my food hasn't contacted meat. I truly appreciate this because it's an after thought for a lot of people. Five stars. read more

Jersey Mike's Subs - Zubat is always after the scraps - Sandwiches Near Me - Norco, California

On our way to the Ford dealership my fiance and I were looking for a new sandwich place to try , yelped and this is where we landed. The positive reviews are what brought us here and man were they right. Such a nice clean place, tvs for sports and staff was friendly. Best things about this place they sliced the meats right in front of you!, I ordered the cali club that has thinly sliced turkey but they add so much to your sandwich, thinly sliced deli meat is my favorite! The bacon was so delicious, the crunch in ech bite was just wonderful. I just think this place is sooooooo much better than subway, only thing that sucks is I wish there was a location in Riverside. read more

Jersey Mike's Subs - cali club - Sandwiches Near Me - Norco, California

While other places have been skimping on quality and quantity, JM has been keeping standards high. Appreciate their customer service and hustle today. Ordered online to save time, but they were super slammed. They never stopped and worked hard to help everyone while taking care of their blind orders (which 4 came in while I was waiting for my food). Their teamwork was awesome. Got the California Club, which is my favorite read more

Definitely concerned for the health standards at this store. Been coming here for years but after this, not so sure. What's even more concerning is that the owner was on shift and was unable to account for this imprudent behavior. I'm still giving 2 stars because of the good service but i'm definitely concerned with the food quality. read more

Jersey Mike's Subs - Sandwiches Near Me - Norco, California

Paid for grubhub delivery. The whole order was wrong. Instead of trying to contact us. They just sent it out. I had to go pickup the correct sandwiches. I called and was told th hey ran out of bread so made them wraps. When we picked up the correct sandwiches, didnt even offer a refund for the delivery charge or anything. read more

Everytime I come into this location, the employees are clueless and not very observant. They are always out of something, multiple items in fact. I go in a couple weeks ago, they were out of bread and lettuce. Went again earlier today and they were out of Italian herb and cheese bread. Why do I always forget this location is a shit hole. They also forgot to charge me for one of my sandwiches so I quickly reminded them after I paid, I got 3 and the girl roles her eyes and rings me up for another. read more

I originally thought about writing a 1 star review after waiting a very long time for an online order. However, after expressing my displeasure for the wait, the owner, Erol, who was also working the line, spoke to me. I could see the genuine sorriness for what happened. He ended up shaking my hand and offering free sandwiches. Look, there's always going to be mistakes made in businesses. However, an owner being honestly sorry, wanting to remedy the situation, and keep his/her customers happy seems like more of a rarity these days. I appreciate that and I'm sure others do too. Erol deserves your money. read more

The staff there where nice and courteous. Fast service and made my sandwich to order . They where all dressed well. My Sandwich has a nice portion of meat and it was good. I just can't believe it's almost $10 for a Sandwich now a days . read more

First time ordering from the Norco location. Ordered the Philly Steak and Cheese; received raw steak and cheese (See photo in gallery). I've never had this issue anywhere else. Contacted the manager, she wouldn't refund my order unless I could prove I ordered from them. After several failed minutes looking for our receipt I called back and she told me to send her a photo proof. Called her back after posting photo and she said that I would have to wait for the owner call me back. read more

Jersey Mike's Subs - Ordered the Philly Cheese, Received Raw Steak and Cheese. Manager wouldn't give me a refund unless I could prove the sandwich was from them - Sandwiches Near Me - Norco, California