The customer service is excellent. 3 staff working were very sweet and explained the sandwiches…read morewith many questions as I've only been to Popbelly 1x. I ordered the sweat heat pork BBQ, chips and BBQ chips. Sandwich was great. Location was very clean as I sat inside and ate.

Food was very good. But the middle aged lady working the register is rude and unkind. She treated…read moreboth myself and friend who went hours later the same. We want to tip the amazing young man making sandwiches but she makes it hard to do that. She needs to attend a class on customer service. No reason to just be angry ringing up happy customers. I will visit another location in the future.

If I could give six stars, I would...because of one reason- Kenny's passion for serving customers…read moreand cooking delicious food! He offered to modify our sandwiches for no extra charge. By adding his own spin on the sandwich, he improved the taste and texture greatly. Kenny's passion for great food is evident in the way he genuinely wants to go above and beyond to elevate the customer experience. My man Kenny is GOATED! Lastly, we've been coming here for a long time and the restaurant is always clean, workers are friendly, and service is quick. We will definitely be coming back and hope to see Kenny rewarded for his efforts!

I usually order the Great Reuben (Original, not Light) or the Fettuccini Alfredo, with a glass of…read moreJason's Deli freshly-brewed sweet tea or Coke Zero. I've been going to this particular location at New Hope Commons for more than a decade now, not as frequently as before, but not rarely, and I notice there seems to be a slight downgrade when it comes to their food quality in recent years. I remember when in my first visits in Jason's Deli, every time I ordered a Reuben, the cashier would ask if I'd want regular or baked chips and my choice of side (usually I get French Onion soup, a fruit cup, or a side salad), but in my latest visit, I was not asked any of those. And what happened to the pickle dill that they usually include with the sandwich? Jason's Deli doesn't put that anymore. Yeah, sure you can get it from the Salad Bar, but it's usually included on your sandwich plate. I also prefer baked chips over regular, so when I got the regular chips I was slightly disappointed. I usually order the full Original Reuben (Corned Beef, not Pastrami) sandwich but they also have Manager's Special which comes with half of any sandwich of your choice + a cup of soup, which is not a bad combo for a slightly cheaper price. While the amount of beef in my latest visit was good, the Reuben in my sandwich tasted a bit cold as if it wasn't heated enough. The amount of kraut was good, and the Thousand Island dressing in the sandwich was fine. However, one corner of the rye bread was soggy, leaving me disappointed as I pondered how better Jason's Deli used to be. Jason's Deli's salad bar is decent with a good variety of toppings, cheeses, and dressings you can add. You'll have to pay additional if you want to add protein though. I tried having chicken breasts in the salad, and it tasted okay. You can get the Side Salad added to your sandwich order for about $6 or if you want a bigger plate, you can get the Garden Fresh Salad Bar for about $11.45. Both options are fairly price. They also have other specialty salads I haven't tried, so if you enjoy eating salads, you might enjoy Jason's Deli. Fettuccini Alfredo is not bad but not great. Don't expect it to be like Carabba's; it's a cheaper pasta but fairly priced; it comes with chicken and two pieces of bread, sauce is creamy enough. Chicken quality is better than its Italian neighbor, NY Pizza at New Hope Commons. My girl also enjoyed the penne with meatballs and marinara sauce. I also tried their wraps a few times such as the Ranchero Wrap, which is a Mexican-style wrap Southwest spices. Wraps and most of the foods in their menu are healthier than an average fast food chain. They also have a good variety of typical soups like Broccoli & Cheese, French Onion, Chili, and some Noodle Soups, so overall, menu items are what you'd expect from a deli chain. This Jason Deli location is at the center of New Hope Commons, close to the bus stop where many homeless people wait, and at one time, I saw a couple of them freely enter the restaurant without paying for food, and just eating the complimentary ice cream Jason Deli has for its customers. This is probably why they put coded locks for the bathroom doors: To prevent non-customers from accessing them. Overall, place looks spacious enough, even if it could get packed during Sunday lunchtime. Jason's Deli's soda machine and sweet tea options are convenient. Sweet teas are freshly-brewed, and fantastic with lemon. The complimentary soft-served ice cream (vanilla, chocolate, or a mix of both) with the small cones or cup is nice but at one of our more recent visits, the ice cream machine was down. Food was served fast, and someone brings it to your table, and someone also cleans them up, so overall, customer service is fine. The main reason we go to a Jason's Deli is for the Great Reuben, which is sadly, no longer great; hopefully, management will be able to improve overall quality of it. Back in the day, I used to have lunch breaks here every time I hang out in the Barnes & Noble nearby. It's still the best place to get food in this New Hope Commons shopping area but that's not saying much since there's not a lot of other options here: There's a NY Pizza place, a Subway inside Walmart, a Philly Steak spot that seemed to have shut down, so I'm thankful that there's still a Jason's Deli here.

We've been telling friends about this restaurant of lore for the past 15 years and finally got a…read morechance to visit it again, this time with the kiddos! Even at 1:30 am, they're friendly, quick and the food delicious! This place sets the mood in the same way Waffle House or any gas station bathroom does - classically janky....though I'll say it has had a facelift since we were last here. We went to another cookout when we touched down and left because it looked too nice and didn't have a wrong sided drive thru! As such, we came back down Nostalgias highway to our OG cookout on Hillsbrough! It was exactly what we wanted! The stand alone, dual drive thru (with walk up) set up of this place is nothing short of amazing. If you had to design a place, it might accidentally turn out like this and you'd just accept it, not realizing the brilliance that is passing food through a passenger window! Seriously, of through the drive thru on the left. The food is such a perfect example of southern burgers - it's like in-n-out that you want to come back to! Cheddar style, steak style, west style - don't matter, it's all boss level! You'd like a burger with sides of corn dog and walking taco? Got it - one of 55 shake options? Done - more hush puppies? On it! The loudspeakers have been improved upon - you used to just pretend you understood what was being said and accept what you received. Now, they repeat it back at least. Our kids scarfed it down so fast we literally went through and ordered a second time, 6 minutes later. Three burgers, nuggets, rings and the equivalent of three pints of ice cream can't be wrong! Aside from my children, I may not love a human child more than this burger joint. It's so good, any time, any days, double stamp it, touch blue make it true, no eraseys! Thanks for living up to the hype 15 years later!

The speaker at this location makes it near impossible to understand the staff. Ordered a tray with…read morea Cajun chicken sandwich. The bread was so dry I had to throw it out. Thank God I asked for mayo so I could put it on the dry chicken. The fries were fresh and hot. They were delicious but the rest of the meal was trash. Why would you give one item fresh and the rest a disaster? Quesadilla burned up and the cheesecake was frozen solid in the center. Overall, a disappointment.

Walked in thirty minutes before closing on a Friday night and they had half a dozen folks finishing…read moretheir meals, and some of the staff doing closing duties. One quickly greeted me, took my order, and I found a seat. The interior is, as with most Five Guys, right, welcoming, and stacked high with potato's and cans of peanut oil. When did they ditch the peanuts? They have a CocaCola drink machine (two, actually), which is the only place you can still get Diet Coke with Lime. If it wasn't this late, I'd have gotten that. Sad that they don't have caffeine-free Diet Coke in there. My burger came out in about five minutes, hot and perfectly balanced with all the free toppings I enjoy. If you're wanting a burger (and fries, but it's too late at night for all those carbs!), this is a great spot. Open 11-10 7 days a week. I need to remember to stop here more often.

This place is one of my favorite restaurants to visit. Every time I come here, it is very clean and…read moreorderly, despite the free peanuts they give you that people find every good reason to throw on the floor. Irregardless, they do a good job with cleaning up after the folks who love their peanuts. Very pleasant atmosphere with a variety of music playing in the background. The bathrooms are clean and very well maintained. The fries are always hot and perfectly cooked with just the right amount of sea salt added to fully enhance the flavor profile. I chose the patty melt on this occasion, and it did not fail to pleasantly surprise me with the tender meat and an assortment of wonderful flavors added by the additional toppings I selected. There are no 'Combos' here. Everything is ala carte, so be prepared for that. So come back for a visit. I've found that it has always been a pleasant experience. Ohh, and the peanuts are free, by the way. Lol.

Very good sandwich, decent fries. My only complaint is that the fries hardly look like a "large"…read moreorder. I can't imagine it's much bigger than regular. I feel I should have challenged them: "Are you sure those are large fries?" Regular fries are $2.99 and 400 calories. Large fries are $3.99 and 800 calories. COME ON! A regular order is half the number of fries? Really???? I suppose I should have counted my fries before I ate them! From the photo, I count about 13. You're calling 6-7 fries a regular order? Shenanigans! SHENANIGANS!

I like the food but the service is slow and apathetic. So I've taken to ordering ahead with the…read moreapp. Last week I ordered lunch shortly after 11am. I arrived a few minutes later to find the shop was closed. I don't know if this branch closed or the employees decided to sleep in. I've been emailing the company trying to get a refund - they took an order for a shop that wasn't even open - but corporate Charley's is no better than the Southpoint shop. Never again.

It doesn't take much to make me happy when I order food 35 minutes before a restaurant closes. I…read morealso work in the restaurant industry so I understand the frustration of having a customer come in right before you close when you've worked a long day and just want to go home and rest. I ordered two 3 piece $5 chicken boxes. 1 breast, 2 thighs in each box. And surprisingly that's what I got. I don't care if the food is luke warm or cold just as long as I get what I requested. In Georgia, the Popeyes restaurants practically close down an hour before they're supposed to and the employees are incredibly rude and disrespectful. I placed an online order in Fairburn, Georgia 1 hour before they closed and I was met with a disrespectful (take a guess, extremely lazy culture) employee at the drive thru that told me they had no more chicken and I needed to go through the app to get a refund. The drive through employee actually called me a b*tch when I tried to argue with them and the manager backed them up when I requested to speak with them. I guess Popeyes in Georgia got tired of me submitting complaints about the incompetence of their restaurants so they completely ignored my complaint and never refunded me for the food I didn't receive. I absolutely despise Popeyes for having virtually no customer support so this was a gamble that finally paid off.

I think this is my favorite Popeyes in Durham! Can you believe it's next door to a Bojanglesthe…read moreline be long and the service is slow sometimes but the food is always good! It's a little busy on the road so be careful. I always get their wings or a chicken sandwich with fries! Wash it all down with their sweet tea! Those apple pies be gooood too!

The food was so good we forgot to take a picture of it!!!! It was my first time trying this…read morerestaurant and I had beeen wanting to try it for years!!!!!!! Finally had the chance to do some yesterday night. My brother and I dined in at this Freddy's location here in Durham and we were not disappointed. Ms. Felicia was the best part of our experience. Her hospitality and warm smile was very welcoming! She was patient and also very knowledgeable of the menu. Thank you so much Ms. Felicia!!

3.5 rounding down to three because LOOK AT THE BURGER IT IS SO SAD AND SQUISHY. I asked for light…read morethousand island on the California burger and it was so drenched I needed a hill of napkins for it. The fries are shoestring and salty and crispy, and I ended up taking some from my friend regretting I didn't order my own. Anyways the burger tasted fine I just have never had a messier burger disintegrate in my hands. Extra half star for the person who was literally so happy to serve us and talked about me and my partners' Pokemon shirts. Such a cool person, very professional! Really spacious inside and it was clean enough, though I cant comment on how the restrooms were. No one else in my group complained, everyone ate their food.

Worst sandwich ever. Old bread. Not what I ordered. Used to go here, maybe a thing of the past…read more Was told not to go, didn't listen.

Wow... just wow. There's a lot to be said for a local business owned and operated by immigrants…read more Words like.. CLEAN (99% sanitary rating). EFFICIENT (four of us served and outta there in four minutes). FRIENDLY (*they* were helping us find a reason to 'deserve' a discount). Why, oh why can't all businesses be run this way? Thanks guys, I will DEFINITELY be back!