Service was slow. While making our sandwiches they asked us if we wanted bacon on our sub. It confused us, because our sub came with bacon. That started some dialogue between us and the staff. The kicker of it was, we took our subs to go. As we went down the street, we ate half of the sub and a black hair was in the sub. No one in my family has black hair. But the girl that cut our meat had black hair. Needless to say, the sub was then discarded. read more

This review is specifically for my most recent visit and the sub I ordered. My usual order is a cheesesteak but today I tried a tuna sub. Not a fan. The tuna was dry and flavorless. I also prefer a softer bread on a tuna sub. Can't complain about the service but definitely won't order the tuna again. read more

Great location sandwiched between a plaza with other great shops and stores and walking distance from Costco. There's plenty of parking. Though the parking lot can be quite busy and chaotic. It's a chain sandwich shop but they are consistent and quite efficient. The place is always clean. The staff are welcoming and inviting. They will usually stop what they are doing and greet you with a warm smile. I was there mid afternoon, right before the lunch hour rush and was quite surprise that it was empty. Yet there was quite a few orders already made and prepared. Seems many ordered ahead of time online, like myself so it was a quick pickup. Definitely recommend ordering ahead of time, saves you time and well the staff too. When I got home I found my "The Original Italian" sandwich was made perfectly, a bit heavy handed with the vinegar but it was tasty. I didn't give a 5 rating only because it didn't knock me out of the park but it was good. read more

Jersey Mike's Subs - The Original Italian - Sandwiches Near Me - Brandon, Florida

I ordered the number 55 sub which I recommend for everyone. All of the staff were extremely helpful/when I stopped by to eat there recently. They explained all of the menu options to me because I wasn't able to read it myself and Brandon helped me cross the road so I could get back to the gym after eating carefully. Thank you everyone for your kindness and support. You made my day better.. read more

Good location, lots of parking, and 6 tables for inside dining. The parking lot is a bit chaotic, but can't blame the business for that. Food is always consistent and on point. Staff are friendly and efficient. Be patient if you come during a weekday during the lunch hour. I recommend ordering online if you do. read more

Jersey Mike's Subs - Sandwiches Near Me - Brandon, Florida

I Ordered a sandwich on the Jersey Mikes app. I decided to get a tuna sub, as usual. When I walked in to pickup my sandwich I was greeted with a smile and my sandwich was waiting for me. The store was clean and organized, and the employees were kind and helpful. It's your typical Jersey Mikes. Would definitely return! read more

We ordered to go 2 chicken cheese steaks and adjusted one to add a few things they made them absolutely perfect. I am a Jersey Mike's fan and the fact that they can follow instruction requests is awesome. 10/10 read more

Cheesy, fresh, mouth watering delicious is the first words come to my mind. I wanted to try something new and my my my, this will be my all time favorite sub sandwich. The flavors just lingers in your mouth the right amount of cheese peppers and onions, the bread is so soft which just makes this all come together so beautifully. Lord have mercy I'm just getting excited right now all over again just writing this. Jersey Mike y'all took it to another level :) This location no worries about parking you're have a nice spot and if you're looking to sit inside you can do that too. They do have a nice app to order to go or crib side service. Either way you can't go wrong. read more

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I honestly like this location because I feel the staff there are doing a pretty good job of preparing the sandwiches there. My issue was there was an employee working the grill for the hot subs. Yes he was wearing gloves but he decided that he needed to tuck his shirt in at the back of his pants. He never changed his gloves and proceeded to prepare the and touch the bread with those same gloves. OSHA would have a field day with his actions if they saw him. Management needs to put emphasis on being more sanitary while cooking the food. I'm sure there isn't a shortage of gloves so tell the staff to change them instead of preparing the food taking the money, cleaning the counters touching cabinets and picking things up off the floor all while wearing the same damn gloves. Please do better! I even whispered to one of the female workers to tell him to change his gloves instead of me blurting it out to him especially since he was preparing my sandwich but she never said anything to him. read more

Jersey Mike's Subs - Outside - Sandwiches Near Me - Brandon, Florida

Got a Tuna sub to go. Got home and took a bite and almost choked to death. There had to have been an entire shaker of pepper dumped in the tuna. Not even edible. See pic. read more

Jersey Mike's Subs - Black pepper w a hint of #10 Tuna Fish - Sandwiches Near Me - Brandon, Florida

Best sandwich chain ever. Fresh tasting ingredients and the bread is actually soft. Doesn't taste plastic like Subway. They have gluten free bread, if that's your thing. Everyone at this location is friendly and will accommodate any little request. Don't leave until you've had the Stubborn Aged Vanilla Soda from the fountain. You're welcome. read more

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I am so disappointed in the customer service! I went to this establishment on a whim to feed my family of 6 instead of cooking tonight, now I wish I'd saved the $100 that I spent. Upon entering we were greeted by two young ladies that looked like the last thing they wanted to be doing was making our subs. My teenagers started to order and as the girl was slicing meat I decided to upgrade to a giant instead of a regular for one of my teens, you would have thought I said something rude with the reaction I got! Next as I was ordering for the rest of my family, I guess I wasn't doing it fast enough the sighs and dropping of the pen just was childish! I honestly wanted to just leave instead of spending $100 dollars there! Never was given a reciept to make a complaint on the website either. Its just sad that in this economy when people are really choosing to spend their hard earned money at a place where when they feel like they made a mistake or did something wrong. I even tipped the girls, which I definately wish I hadnt. You guys say that everything is served with a smile, didn't see any of those! Just sad!! read more

Thank you Maria! Everything was great. My tummy is full and satisfied. I really appreciate the customer service.

Stopped by a few weeks ago. Great sub as always. But...Fox News was on all 3 TV's. I could get away from it. Stopped by today. Same thing. Really wanted a sub but Publix makes great subs and they don't make me watch Fox. Can't remember this happening at other JM's in the area. Sorry guys. Not coming back. read more

Great tasting subs. Very expensive. Customer service today was very bad. Guy in charge was very unprofessional and was unable to resolve a minor issue. Update is still 1 Star. Have not been contacted by any representative of Jersey Mike's. read more

Great tasting sandwiches & salads made here with a side of a cookie, Chips or Brownie with a drink. Perfect for lunch, 100% recommended

Only go here if you want to be treated rudely by the owners and if you don't expect them to have a full menu. They don't treat people like they are the customers. I'm sure there are better places around. read more

Overall my experience was good. My issue is that the lady working today wasn't wearing her mask during a pandemic, while I was in the store. The guy who made my sandwich was great. Very friendly. Had his mask on. The lady just walked over with her mask around her chin. Finally just as I was about to leave, she pulled up her mask as she started to make a sandwich. Seems like a bad practice. I know workers don't give a shit, but this kind of thing is unacceptable when 400,000 people have died from the virus. read more

Best subs in Florida! Cold cuts are sliced fresh as you order, bread is baked onsite. There are 5 booths and 4 tables-for-2, as well as 3 TVs. The staff are friendly and fast. I've seen poor reviews for this place based on the crowd size at lunchtime, which is silly (nobody goes there anymore, it's too crowded?), it just shows you how good the food and service is here. And as far as the amount of meat you get, it depends on the sub you order. You don't have to spend $11 to get a meaty sub, in fact an Italian mini-size is packed! But if you order tuna you won't have as much "meat". One last thing. It doesn't matter here what anyone thinks of Fox news, but I know this: I've been a regular here since the store opened, and I don't recall ever seeing *any* news program on the TVs. Like today, it seems they usually have sports on (college football was on all 3 TVs today while I was in the store). read more

Jersey Mike's Subs - Not Fox News on the TV (football game on all 3 TVs) - Sandwiches Near Me - Brandon, Florida

Stopped in today, and was thrilled with the way the staff members treated me. I asked for gluten free bread, and the staff person (looked like he might have been the manager) not only said sure, but as he grabbed it from the tray, was sure to show me that it was packaged to assure me there was no cross contamination. Then, as they were making my sub, proceeded to use different gloves, knives, parchment paper, etc. to ensure no cross contamination. All 3 staff members were polite, and treated me like a normal person, instead of an annoying gluten free freak! So refreshing. Sub was great. Great job to management. You rock! read more

Had a steak sub it was not that great and they were tryimg to push people through the line so fast they do not even give you a chsnce to tell them how you want your sub prepared If you can follow their way of ordering better go some where else Also maybe rude or jusy because it was lunch time but i am not going back read more

Pretty good "fresh cut" subs. I really like the simple roast beef offering. There is very little seating - so you may need to fight for a seat if you are going around lunch time. read more

This was once a 4 or a 5 rated place for me, but these days I will give it a 3 star. So why would I view this as going in the wrong direction? Well when I walked into to the shop and see one male employee singing to the girls instead of mending to the business that is a big turn off for me. It wasn't really busy but I know those table don't wash themselves or make cookies or clean because this is what the customers love to see!! Last year when I would walk into the shop they would welcome me with "welcome to Jersey Mike's" and I would smile and say thanks. Now when I walk in I hear nothing!! what has changed and why the big shift from customer service? Please return to the basics of any business and you'll be better off in the long run. read more

I already attempted to contact the owners and the companies corporate office before posting this review however all of them have chose not to call me or write back so I just figured I do my part for the public and let them know we are safe to eat and where is not and what I witnessed a few days ago going into this location with people making multiple health department violations right in front of me and it appears that there's a lack of training in this place because numerous people witnessed us which I will have a video of and you can watch for yourself. You can see the girl here making sandwiches and then taking lettuce and toppings off of the cutting board putting them back into the fresh lettuce and then taking your hand and mixing them all together so you can't see all of the lettuce and tomatoes and black pepper and oregano and oil and vinegar that's all over the lettuce that's been contaminated, not only is this illegal it's just disgusting and all of the stuff that's left over on the cutting board after the sandwich is made should be thrown in the trash anybody who knows any basic food handling or sandwich making skills should know this I think it's sad that they don't want to address this so I just wanted to let everyone know don't trust any of the toppings here Lord knows how they're keeping them if this is the way they handle the lettuce. read more

The best Subs and Service in the area ! Just try it . read more

Jersey Mike's Subs - Inside - Sandwiches Near Me - Brandon, Florida

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I don't always review chains like this, but this location seems to struggle when we decide to go there. Our last visit was probably the final chance we gave this spot. The store was a mess. Trash on every table and overflowing at the front (it was not busy). The staff wouldn't accept a coupon (not a big deal), but the way they handled it was weird. They said their owner is too cheap to allow them to accept coupons. I live nearby and got mailed the coupon, so I thought it was weird I couldn't use at the closest store. I ate a couple bites of my sub and realized they forgot to put lettuce and tomato on. I brought it back and just asked for a side of lettuce and tomato. He tried to take it back from me and said he would put it on himself. I had clearly already had a couple bites and I thought it was a bit gross that they would take eaten food back over the counter. read more

Went with a buffalo chicken sub and it was pretty good. I like the super soft sub bread, though it doesn't hold the ingredients very well. I'd put it on par with Pita's Republic both taste and price-wise. read more

Not thrilled with this location. We've gone a couple times and our service has been great. Today service was very slow. 20 mins to make 2 hot subs. It felt like the employees were unsure what they were doing. The other guy behind the counter counted money with his gloves on and then finished making someone's sandwich with the same glove. Kinda gross. Wished this trip was better. read more

Very good! Jersey Mikes is not far from my apt. So while I was running around town doing some errands I got a major craving for a sub. As I was driving by I their big truck in the back of the plaza so I figured I would go and check it out. Wow! I ordered the Italian with everything on it (Mikes Way) plus mayo and from the first bite to the last I was in food heaven. It was so good I didn't want the sandwich to be gone! The bread was so soft and everything just tasted so fresh. The store itself was about the size of your average sub shop in a plaza. Good seating, good selection of chips and a cooler full of soda. The only reason Jersey Mikes didn't get 5 stars was because I have had several homemade Italian sandwiches that were so good they ruined me for a chain Italian combo sandwich but of all the ones I have had from a chain restaurant this was by far the best! I would highly recommend eating at Jersey Mikes some time especially if your choose is between them and say Subway or Quiznos. read more

I waited 20 min for them to make my hot buffalo chicken sub on Monday night around 7pm. There was 2 people infront of me, so it wasn't too busy. I usually don't write bad reviews, but waiting 20 min for a sandwich was just ridiculous. I placed my order 2-5 min before i paid for it. The only reason that I know i waited 20 min is because my mother called me before I paid, so I looked at the time stamp on my phone. You can get a great meal made in less than 20 min in a sit down restaurant. There was only one guy cooking the chicken and one girl taking orders. There was at most 2 hot subs being made while I placed my order. I This is my second time at this Jersey Mikes in years. I chose Jersey Mikes over Tijuana Flats, and I made the wrong decision. I was also on my lunch break. I had to inhale my sandwich so that I can make it back in time. Not a "sorry for the wait" for the person who made my sandwich. The sandwich itself was ok, really because I didn't the time to enjoy it. read more

Love Jersey Mike's. I ordered 5 catering boxes of sandwiches. Food was ready on time and the people I was feeding loved them. I'd love it if the grilled chicken was whole rather than diced chunks though. read more

Went back again today almost an year since I last posted got the same sandwich as I did about a year ago and it was great again. The only problem is it is a really busy place at lunchtime so if you are in a hurry you may want to think twice. But the food id good and the staff is nice. read more

Food is ok. I ordered a sub during April quarantine time though the app. During the order, it asked me what kind of car I was driving and indicated to pull the car up for curbside pickup. However, when I arrived, no employee was outside or coming outside for curbside pickup. I parked my car and proceeded to walk towards the store. There was a line of people waiting to go in the store to either place an order or pick up an order. There was a sign on the door stating no more than 5 people were allowed in the store. However, I observed people standing inside the store waiting for their order after they placed an in-store order. As a Healthcare worker, I only have 30-minute lunch break. I waited outside for about 15-20 minutes just to pick up an order after my order was placed on the app with a pick-up time. Really disappointed on how the pick up was handled especially it says to pull up for curbside pick up in the app. read more

Found onions skin in both sandwiches I ordered. Onions were not clean properly and made it taste like pieces of plastic. read more

Jersey Mike's Subs - Sandwiches Near Me - Brandon, Florida

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This review is for this location only! I have had multiple wonderful experiences at the Kennedy location and will only go to that one from now on. I came in on a weeknight and there wasn't a single person in the store except for the 3 employees. I ordered 2 chipotle cheeseteaks with different toppings and I knew right away there was going to be a problem with the order. One cheesesteak was ordered with onions and lettuce, the other with mushrooms, pickles and tomatoes. Sounds fairly simple. But when the girl writing it down had to ask me 3 different times to repeat it, I knew it would be wrong no matter what I said. I was exhausted after work, hungry, and 9 months pregnant. Not the best conditions to have to deal with when trying to order simple food, so I was being patient. But man was I irritated when I got home and the orderes were so wrong they had items not even mentinoed when ordering. Let me reiterate - I was the only one in the restaurant besides the employees. I can't even begin to imagine how you mess up an order so simple when there is literally nothing to distract you. But like I said, I didn't want my hangriness to influence my opinion, until I actually tried to eat that mess and was appalled at the quality of the food. The meat was stringy, rubbery, and cold. The bread was stale. There was barely any cheese or sauce. it was basically inedible and even though I was hungry I couldn't eat it. This was going to be my husband's first chance at trying Jersey Mike's as I had raved about the Kennedy location for so long and we were both excited for him to try it. I wanted to snatch that sandwich away from him so it didn't influence how he thought about how a real Jersey Mike's sub tastes, but alas I did not and now he will probably never try them again. As I will never step foot in that location again even though it is 1 mile from my house. The thing that is so confounding is this is a chain - I understand difference in customer service between locations, but not food quality to that level. read more

Great subs and service! I always get the turkey & provolone. The toppings are always extremely fresh. The tomatoes are my fav... so ripe! The employees are always courteous and friendly. My fav sandwich shop by far..... read more

First and last time here. 2 sandwiches both wrong. You tell them what you want and still don't get it right. That is beyond me and it's not like they were busy at all. Check your food before you leave odds are it will be wrong. Do not recommend it all. read more

The Philly's are awesome. The chicken philly is really good two. I have been back to this location on several locations only because i was craving a good philly. my only complaint is that i wish the had some hot sauce for it....but even without that I love these phillys. read more

My husband ordered me a Philly cheesesteak sub and he didn't know if I wanted the peppers and onions on it so he got it on the side. When he got home I was so excited to eat my sub and when I opened the foil to get my peppers and onions THEY WERE RAW? If I wanted my sides raw I would have cut up onion and peppers at home from my fridge. So I had to cook them on a pan which I was really pissed off about. Smh!!! Made no sense? read more

I love, love Jersey Mike's. I do wonder why this particular location is always so skimp on the meat and toppings. I feel like my sub is always bare when I get it from here as opposed to the S. and N. Dale Mabry locations. Best sub there, #9... read more