I was just there and watched a grown man have a temper tantrum because the one sandwich maker on duty at the time (who was handling multiple customers) clarified that his request for double meat would result in an extra charge. He went on and on so much she actually said "I was just clarifying, no need to be rude" and he about lost his mind. Kind of pathetic, actually. He was so rude I waited until he left even though I had already picked up my to go order. The staff handled it well, stayed calm, and still gave him good service despite his rudeness making the whole store uncomfortable. read more

I had one of the worst experiences I've ever had at Jersey Mike's Subs, and it came directly from the manager, Maria. She was taking multiple orders at once and asked three customers what they wanted--I was the third. I clearly ordered an Italian with double meat. She repeated it back correctly, so there was no confusion on my end. When the sandwich was made, it was obvious it did not have double meat. I calmly pointed it out, and instead of correcting it, she argued with me--saying "that's extra meat." I clarified again: I ordered double meat and understand the difference. Her response? A dismissive tone and "well then it will be a double charge," as if I wasn't already aware of that. That's literally what I ordered. From there, her attitude completely deteriorated--eye rolling, snapping back, and accusing me of being rude for simply asking to receive what I paid for. When I asked for a manager, she said she was the manager. That's the real issue here. If this is how management handles basic customer interactions--arguing, dismissing, and deflecting instead of correcting a simple mistake--there's a serious leadership problem at this location. I don't mind paying for quality. I do mind being talked down to and treated like I'm the problem for expecting my order to be right. I've been coming in pretty regularly, but that ends today, I'll never come back to this location Do better. read more

Jersey Mike's Subs - Instead of charging me for double meat like they usually do, she charged me twice for extra meat... shameful - Sandwiches Near Me - Atascadero, California

This was the best fucking sandwich i've ever had and it's all thanks to my queen gloria. i asked for extra banana peppers and boy did she deliver. it was a lovely experience and i feel like i owe gloria my first child for how bussy this sandwich was read more

I ordered online and was waiting at the counter, the cashier completely ignored me and took a customer who had come in to order. My order took over 25 minutes from the time I ordered until ready. I order online for convenience and speed, still waiting. Tables not clean. Food on the floor. I like their food. I don't like their service. I finally see my sandwich sitting over there. No one is wrapping it. If I can figure out how to cancel my order since I've already paid for it I will. To top it all off, after waiting over 30 minutes the employee tells me that they are going to start my order! Seriously? You take every walk up and don't make online orders? I worked fast food, you make the orders in order received, so simple isn't it? The chick asked if I wanted to cancel, asked me very smugly. Yes, yes I do and I'm not sure I'm ever going back. Horrible service. read more

First time here, and definitely my last. Two young employees who appeared to be high school age were incredibly rude. I wasn't familiar with ordering "Mike's Way," and instead of helping me, they laughed at me, which made me feel embarrassed and ridiculed. 0/10. Do not recommend. read more

I had a hankering for a deli sandwich after I shopped at the Goodwill. Was welcomed in, got in line, started my sandwich order after asking a couple questions since I am not a regular customer at Jersey Mike's, and while she was making my sandwich, she also was making the sandwich of the person behind me. This really caught me off guard, I would've gotten out of there a lot quicker if she had just finished mine before she started the next customers sandwich. I don't know if this is a corporate policy or not, but it is not a good one. I also wanted a receipt, but forgot to ask for one, the cashier did not offer one, but they couldn't figure out how to print one after the fact. Then, when I got home, I ate the sandwich. The inside was OK. But the roll was really hard on the outside. I had specifically asked for the softest roll. I don't know how long the roll she used had been sitting out, she just had it in front of her ready to go, like it had been from a previous person's half sandwich. But that really wouldn't of mattered because all of the roles were sitting out in the air getting dry. That, and the fact that all they have are three types of cheese, I was really disappointed with the sandwich. I won't be coming here again. Sorry to have to give you such a negative review on the first review for your new store. read more

Mike was my server and was very rude worst service I ever had there I don't know where they get these peopple u get paid to be there if u don't like it quit u don't got to be a ass hole to customers I been to this location over 10 times never a problem till tonight I wont be back I will drive to paso like I used to read more

Not sure your name, but you told me it was the first time you'd made the Philly Wrap. You nailed it! Thank you!!

Amazing selection.. The bread is fresh as are the ingredients.. So far I haven't ordered anything I didn't like

The wait for a portabella sandwich is twenty minutes:( And nowhere that tasty of a sandwich for the wait imo. Tried their app so wouldn't have to stand around that long only to show up and be told they were out of the portabellas. Not sure what would make me try them again, oh yeah a drive thru. SLO's wait time was half that. read more

Great food and courteous staff. Unfortunately, they're playing music with offensive lyrics (curse words, sexual, and inappropriate scenarios). read more

They opened a Jersey Mikes in A-town. The first time I went the girl overcharged me for my mini sized sandwich. I didn't realize it until I left bc I was so excited and hungry. The sandwich was very good. A club sandwich with plenty of meat and ingredients. The second time I went I ordered the same sandwich and told the girl that I was overcharged for the same sandwich the last time I came. She seemed uninterested in my complaint with a blank stare on her face. The same sandwich had tired looking brown edges on the lettuce and only one piece of bacon and not quite the generous amount of meat as the first time. Come on "one piece of bacon". And the taste was not like the first time I went. I wish there was consistency here. Just because you just opened and were crowded when you first opened is that a reason to fall short of your product. I'm sorry but I won't be coming back to this location. Money is scarce and precious now to waste. Oh and when I went this second time, there was literally no one in the restaurant. Sad read more

Went into the establishment on my lunch break but first wanted to wash my hands. I walked towards the restroom but it was in use. I waited. The employee behind the counter making someone's sandwich shouted, "The restroom is for customers only"! At first, I didn't realize he was speaking to me until I saw him staring at me. It caught me off guard because I've never been told that before as I walked into an eatery. I then responded with, "what makes you think I am not a customer?!" He just laughed and said, "We've been getting a lot of homeless coming in to use the restroom lately." What does that have to do with me? So now I'm offended because I do not look homeless and I didn't realize that Jersey Mikes had "Restroom Police" at their stores. I've been a jersey mikes customer for years and dealt with many courteous employees at various locations but this kid was just being a Big Time A-Hole! Young kid with glasses. Probably the location owner's son! I mean, Who else would talk to customers in that manner and think they can get away with it? I did call him an A-Hole afterwards. The young girl at the counter then told me that i shouldn't speak to people that way! I was In disbelief because she was condoning the way he spoke to me but I was in the wrong?? Ok, got it! I then told her that I was just wanting to wash my hands before ordering before this kid said what he said. I was upset and just left! I then contacted corporate via an email and they never responded! They lost a loyal customer! So if anyone needs to wash up or use the restroom before ordering in Atascadero, be aware that they will question you and try to embarrass you. Is this corporate policy or just individual store policy? read more

Very nice and attentive staff. They made me the perfect #9 just the way I like it! They asked many questions to make it perfectly. It was also spotless inside. Highly recommended! read more

I've never been in a Jersey mikes before a few days ago but I will definitely be returning. A very kind young woman whose name I think was Maggy greeted me the moment I walked in and walked me through the menu when I told her I had never been there before. The store was very clean and well kept. Another young lady Alexa or Alex (she had a snake tattoo) made my sandwich and talked to me about my day and it felt like she actually cared about what I had to say. I got just a turkey sandwich but it was soooo good and tasted even better because of my experience honestly. And they gave me a free cookie because it was my first time in! They seemed a little understaffed but definitely made up for it with speed and efficiency. read more

Pretty please... Please, please PLEASE! Put the mayo and bacon on my #9. It's on the menu's listed ingredients, I paid for them, give them to me. Don't punish the people who DO read the menu to appease the idiots who DON'T. If you're considering not giving me all my ingredients, at least ask so I can give you a bewildered look and say "Yes, I want everything that's listed on the menu." I can't stand getting all the way home, taking a bite, and realizing that I've been robbed. read more