Unprofessional and malicious. Jerry kept my truck hostage for two weeks. I would text him and call him, but no response. He had every excuse for his lack of communication. The day he finally let met pick up my truck he was over 3 hours late. The shop is always closed. He also took out all the engine oil from my truck, the next auto repair shop we went to noticed it; we had just serviced the oil two months prior. read more

Came in cause reviews seemed ok I ended up finding out I got played Asked the jerry to help my car Let me just say instead of jerry working on the so called main problem (engine) he worked on things I didn't need NOW MY CAR DOESNT RUN!!! I ask him what's the problem and he said it's my catalytic converter's.... (I knew it was the catalytic converter's) He said "cars not getting enough air from the engine " He never did the diagnose though? When I asked for the codes he ignored my question and just kept saying he'll help me... he never did So my mistake was leaving the car Nothing was wrong with my engine until I came here I've had my car checked and always maintained it be careful read more

Took a vehicle here for a pre-purchase inspection. I wanted to make sure that the car I was about to purchase was free or nearly free of any costly repairs. Jerry was friendly and worked quickly and efficiently, however he missed quite a few mechanical issues with the vehicle that were later identified by another mechanic after I purchased the car. Jerry reported that he found an "engine turbo oil cooler line leak" as well as "noise from front axles".. other than those two issues, he said the car seemed to be in good shape. After buying the car, I took it to a speciality mechanic (it's a Saab) and the mechanic identified issues with the brake vacuum pump, power steering pump, serpentine belt and tensioner, headlight wiring, and the plastic spoiler and air guide. All these repairs will cost around $900. I could have potentially used this information when negotiating with the seller of this vehicle instead of ending up paying close to asking price. Instead the transaction and price were based off of Jerry's incomplete evaluation of the vehicle. Had I taken it to someone more diligent in their assessment, I probably could have negotiated a better deal on the car, and saved some money. Nice guy and good customer service but unsure of his knowledge and ability to provide a thorough and complete vehicle assessment. read more

Did terrible repair work. Brake pedal went all the way to the floor. They told me it was normal. Changed my radio station and turned all the way upso they could be entertained while working. Jerry is not even at the hop anymore , nor are any of his previously good repair people read more

Shady tree mechanic. Sent him two people and he did them both dirty. Didn't do the work on the vehicle, just "patched" it. But that wasn't the deal. Doesn't give receipts unless you ask, and the positive reviews are family, or loyal customers. If you must use this shady little man for any service.. get a receipt and your old parts. And FYI, I've had two mechanics confirm the work was not done. read more

I took my car to jerry auto to get repaired he took off in my car for four months I could not locate him I went to his shop several times talk to the workers they said he was out of town. I kept calling his number he blocked me I had to get the police involved we went to his shop twice could not locate him. Finally after placing a stolen police report, the police was able to contact Jerry they met me at his the repair shop and advise Jerry the owner to bring my vehicle he finally showed up with my car. There was so much damage done to my car. I was advised by the police officer to take him to civil court to recoup all the damage that was done to my vehicle I will never recommend anyone to take their car to Jerry's auto repair. You will get over charged and their customer service is terrible. read more

cant thank this place enough!!! jerry and his staff make you feel welcomed immediately and are completely honest with what your car needs!!! always coming back and getting cars serviced when needed here and as well my entire family!!! read more

This is my second time here. Today I came in for transmission service: remove and replace transmission fluid, filter, and gasket. I have to say, this place has fantastic customer service, prices are reasonable, and shop actually is honest, and trustworthy. This is now my main go to place. I like the fact that if they don't do something in particular, they tell you right away. Finding a good place to go is worth it's weight in gold. Thanks guys! read more

I originally made an appointment to go to Pep Boys because I had a coupon for an oil change (mistake number one). At the end of the day, they very casually let me know that they were going to keep my car overnight because they found a problem and needed a part they would have to order. So I had to scramble to figure out how I was going to get to work! The next day, in the afternoon they informed me that it would be over $1000 to repair my car so it could run again. I got a referral to Jerry's and had my car towed there that evening. Jerry fixed it by the next day for 1/3 the price of Pep Boys! So glad that I found an honest mechanic nearby! Thanks Jerry! read more

The best mechanic in riverside . He has a great reputation and very loyal to his customers .. I will continue to refer friends and family. They are all satisfied as well ! I live a distance away but I'll drive from where ever I'm at to only go to him . Worth the drive going to someone i can trust . read more

Love all the new changes ! Great mechanics.. super busy , make an appointment prior because the week fills up very quick read more

Jerry's Auto Repair - Updating the office - Auto Repair Near Me - Riverside, California

I have 5 kids and an old blue Suburban that my husband is trying to replace. It ain't gonna happen. I love BLUE. Jerry knows I love Blue and he ALWAYS tells me what repairs I need. He never misleads me and his prices are ALWAYS on point. Lucky is as gangsta as it gets. I pulled up in front of the bay doors yesterday, asked Lucky to hear the funky sounds Blue made when I tried to turn her on. I turned Blue off...and that was all she wrote. Don't you know Lucky told me that my starter was bad? Jerry ordered me a new one and in less than 20 minutes, Lucky was up under my truck, laying on a piece of cardboard installing my new starter. Now blue runs like a champ. Blue is my heart and Jerry and Lucky know this and treat her with utmost respect and care. They are both very kind and always ask how my kids and husband are doing. They are very personable and I wouldn't change my mechanic for the world! Thanks y'all. You guys are the bomb! read more

Jerry's Auto Repair - Lucky changing the starter on my baby blue - Auto Repair Near Me - Riverside, California

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Love this auto shop. Jerry is always honest and always takes care of our car. I usually don't trust auto shops because I'm afraid of getting ripped off, but I know I can trust him. Prices are reasonable and he'll tell you what the car needs and what can wait. He really cares for his customers, he'll even drop my husband off to our house while the car gets fixed. There's no other shop I rather take my car in than at Jerry's, definitely recommend. read more

Jerry has been servicing our vehicles for over 5 years. From the first time when my work truck broke down in the morning on the way to work. He repaired the truck and had us in the road in about an hour, and we were still able to get our job done for the day. To the most recent time (yesterday), when I needed all new brakes. I dropped in unannounced. Jerry took care of everything quickly and professionally. Always a great price and reliable repairs. read more

Joined my mother to Jerry's Auto Repair to get some work done to her car. Met with Jerry (the owner) and was impressed with his customer service skills and how he explained in detailed the type of service that was required. The pricing was fair and the service was done very quickly. If your in the area and need to get any auto service done from brakes, oil changes to transmission jobs I recommend you visit Jerry to get the job done right. read more

Jerry's Auto Repair - Jerry's Auto Repair in Riverside Ca. - Auto Repair Near Me - Riverside, California

All I have to say is that after living in Riverside for six years, I was pretty upset that I discovered a BOMB mechanic just days before we had to drive out to our new home of Texas and its literally walking distance from where we lived! My hubby went in on 09/14/15 to have our 2011 Kia Soul checked out after we had alot of trouble starting the car (or "firing" as my husband called it) the car. We couldn't find a decent mechanic to save our lives on such short notice (we left Cali three days later). Needless to say Jerry saved us! He located and fixed the problem, which even though the car sounded like it was in very bad shape only needed to have the spark plugs replaced. Since we had told him about our drive, he suggested an oil change and an air filter replacement which we agreed to have done. What I like about this mechanic: 1. Honesty: he didn't try and do the typical "I'll bleed you dry of your money" and try to capitalize from our circumstances. 2. Workmanship: Did a great job across the board. None of the things he fixed on my car has had any issues. 3. Efficiency: Including diagnostics, I'd say the car was there a max of three to four hours which is great considering everything was such short notice. 4. Customer Service: Jerry was warm, friendly, and reassuring and gave you confidence that your car was going to receive the best quality service. 5. Trustworthy: When talking to Jerry, he even said it himself that what he tries to be is trustworthy he likes to let the quality of his work speak for itself. If I haven't convinced you yet, then you should just go back and read the rest of these stellar comments about this mechanic and his services. read more

Well once again Jerry I'll get him so service was great mechanics know what they're doing Lucky's really smart I totally recommend this spot for any mechanical issues reliable prices are good honest and most of all a go-getter like I said I recommend this place to everyone who has mechanic problem read more

I am clueless about car repairs. I put gas in and drive. I put more gas in when the fuel runs out. I used to lease nice cars with nice warranties. When something went wrong I took it to a dealer who lent me a nice replacement while mine was getting fixed. No sweat. No fuss. Sadly, those days are over. I need to save for college tuition for 3 boys. I need my car to last 300,000 miles. Nowadays, when a service light comes on or the car makes a strange noise I think, "Oh crap. Something's wrong. I hope I don't get screwed fixing it." Well, I am glad I found Jerry. He's a good guy with integrity. He will not oversell you or lie to you. Is he the cheapest? I have no clue. But I do know that he does good work at fair prices and I don't feel cheated or violated. Better yet, I like him and trust him. Seriously, can there be a higher recommendation than that in this industry? 5 stars for being a good guy that I trust to do quality work on my cars...at a fair price. read more

Jerry is the best! The work is high quality and he is thorough without trying to up sell you. I got my front brakes replaced by his shop and he was honest in stating that I had longer with the rear ones so I should wait. Due to convenience, I went to Brake Master on Indiana to replace the rear ones many months later. They fed me a BS answer about leaking struts and destroyed rotors. Jerry's shop looked it over and found no such problem. They were also able to identify why my vehicle was responding sluggishly and quoted a fair price for that repair. Definitely will return for future needs. read more

Is not easy to find an honest mechanic with excellent service skills, I am always searching for that mechanic, so I looked on yelp and I was impressed of what customers had to say about Jerry, despite one customer ranting over nothing, . I decided to give him a call, schedule it for the same day, greeted nicely when I arrived , gave me an estimate and time to be done, the car was done right and on time. I found Jerry to be professional, skillful and friendly, above all he is honest and trust worthy. I highly recommend Jerry's Auto Repair for all your mechanic needs. You will not be disappointed with the quality of work or the price, he is for real honest mechanic is a rare breed. Don't waist your time or money somewhere else. I found my honest mechanic , I don't mind driving 28 miles to get the job done right and honestly. Thanks Jerry. read more

I had my car serviced at Jerry's auto repair shop today and the experience was great. I usually do the maintenance on my cars, but lately I've had no time. My car needed an oil change and a check on the rotors and struts, as the steering wheel started vibrating. The oil change was $30, but for a synthetic blend, which is better for your car (even less than the dealer) . I got a call back after an hour confirming the rotors needed to be replaced. They've been resurfaced before, so I expected it. Jerry quoted me the same price for parts as I got from my auto parts dude - for the same brands. Great customer service, great prices (both parts and labor), and close by! I'm very happy to have found my new trusted auto mechanic. read more

Jerry has provided Maintenance on my 2003 Cadillac Escalade for the past 2.5 years. He's honest, efficient and reliable. I can count on Jerry to keep my car on the road. He also fixed my husband's 2004 Lexus - it's running like a top NOW. Thank you Jerry. Kim & Edward read more

I was looking around for some fair, honest shops months back. I came across Jerrys Auto Repair since I live close by. I feel blessed that I found this place. Jerry and his crew keep it 100% real and communicate excellent. I've had nothing but great experiences. I brought 2 cars here and will be taking my 3rd soon. Nothing but great work. I highly recommend this place. read more

Very slow service , unprofessional, this place is going down hill . I won't be returning anytime soon and neither will my friends or family

Really happy I found this place, I've had a couple incidents where I needed help with my car and I thought it was going to cost me an arm and a leg but he fixed it and it was way less than I thought. Jerry is a super honest mechanic and that's hard to find. 5 stars all the way read more

I showed up and they looked at my car. Said come back tomorrow 9am. I did. They never called me. Finally I called at 2:30. They said they didn't have time yet it would be done by close. They didn't call again. I finally showed up at 6. No repairs had been done. They said come back the next day at 9am and it would be done by noon. I did. Didn't hear from them again. Finally at 2 I went and got it. Not only did they do no work, they didn't even move the car from the spot. Had my car for 15 hours and did zero work on it. read more

A few months ago I had an issue with my truck and I'm usually skeptical about taking it in to a dealership other than Toyota service, but I am so glad to have found this shop. Jerry is an honest man who does good work. He did not try to convince me that other things needed repair and his pricing was amazing. I saw other customers in their and he treats everyone the same with honesty and fairness. read more

This is the best automotive job I've had in years. He did a.c. plus put on breaks. Honest and reliable.

Jerry's great and always takes care of us. Honest, responsible, and somehow always manages to fit us in when we need it. I've seen him for my brakes, and just today for my a/c. Also had him go over my old car that I wanted to have a check up before putting it back on the road. Will continue to go back to him whenever our needs require. read more

Anyone who lives in riverside needs to take their rides to Jerry. Open, honest, fair , trustworthy , and too many to list. He keeps me and my family rollin'. read more

If you're having issues with your car & looking for an honest/reasonable mechanic. This is the one. I brought my car in because my car was jumping/vibrating when I was stopped. I called multiple places & they all wanted to charge me to get my car checked out or they gave me a big list of a whole bunch of things that weren't even wrong with my car. I called & brought the car in & got helped right away. Jerry identified the problem & fixed it. I went back on the road & the problem wasn't fixed YET because there was another little problem so I took it back & he didn't even charge me for his service which was extremely nice of him. I'm back on the road now & the problem is fixed so I'm very happy & I saved a lot of money by going to him. It helps that he's honest. He definitely won't misguide you or overcharge you. Thanks for your help Jerry! read more

Recently, one of my cars was driving erratically. I thought the transmission might be shot. I yelped auto repair and decided to try this place due to the good reviews. Jerry was super friendly and down to earth. I left the car overnight and the next morning he called me with the problem and solution. I picked it up in the early afternoon and it has run great ever since. Prices were very reasonable. I would highly recommend Jerry to fix your car problems. read more

If I could give Jerry a million stars I would. I have been coming to him for about 2 years now. Let me tell you as a female we get ripped off by most auto places cause they think we don't know what they are talking about. Jerry is VERY HONEST and very professional. He takes a lot of pride in his work and he delivers. I always tell him I think my car needs this done and he will check it out and say nope your good or fix it and is very affordable. Mostly everyone in my office now takes their car's to him. His great you wont be disappointed! read more

Came in today with my Ford F150 4×4 for it's scheduled maintenance with no appointment. Truck was taken in within 5 minutes. In and out with no problems. Price was good and Jerry took his time explaining to me what further maintenance was to be needed come 100,000 miles. During our conversation, I explained to Jerry that my windshield sprayer that dispenses the wiper fluid was not working. Jerry said he would take a look at it. The issue was fixed and we were out of the shop within 30 minutes. Will definitely be back for the next scheduled maintenance. read more

I needed brake and rotor replacement ASAP. Made multiple calls to many auto repair shops but ended here at Jerry's auto repair and happy. Jerry is truly people's person and great business man who loves what he does. He instantly knows what customers wants and aims at customer's full satisfaction. I suggest you to call-in and talk to jerry for yourself he won't leave you disappointed. read more

Took my mom's car into get checked for it idling high. Jerry was super honest and very nice. If you are in the Riverside area I recommend going to Jerry's auto service if you are looking for honest people who won't take advantage of you and who will explain in detail what you need to know. We will definitely go back when the need arises again. Thank you so much for the honesty and friendly service!!!! read more

What an awsome guy Jerry is, he is very professional and cares about your concerns and car...would highly recommend him...He is now my only person to take care of my truck, very pleased.... read more

Stopped in this morning to get a quote for my rotors and new front brake pads. I was very impressed with the service I received, I will definitely be returning. Thank you Jerry and luck!!! read more

Went in with strange engine noise and Jerry was able to figure out the noise within minutes. He fixed it overnight. These guys are honest and straight to the point. I'll definately be going back. read more

Went in to get A/C service on my car. Mechanic was busy so I was told to leave my phone number. Never got called.