Great experience, my son is comfortable and get's seen right away when he needs brace issues fixed.read more

We had an amazing time here with Dr. Axelrode and his staff. They were very attentive and…read morecourteous. We are so happy to have started our braces journey here today!

Not sure why my review was removed ( unless someone paid to do so) but this place offers the same…read morequality service as Western Dental just cost ALOTTT more. My braces were removed (even though addition plans were made because my bite was not even) and I instantly noticed after they pulled one of my front teeth down then shaved the other to make them "straight" that we had different ideas of STRAIGHT. Because this aint it. Mind you my bottom permanent retainer also had to be removed and reinstalled because it was put on slanted. I got braces during COVID so I had then in longer then Expected. Had gaps open up several times between my teeth, even have one starting between my front 2 which is wild. I wear my retainer all the time and nothing helps. After now having to pay more to go to fix these issues I wouldn't recommend this to anyone. Yes they are nice and friendly but Im about my business. My money and time overrides anything. When I first posted my original review they contacted me to fix the permanent retainer and remake my removable retainer but because they couldn't get the impressions right ( and wanted me to be without one for weeks ) I never got a new one.

they are always late!!!! So frustrating. Don't recommend them if your time is valuable to you.read more

I was referred by my dentist to American Canyon Orthodontics for my invisalign service and my…read moreexperience has been exceptional. Friendly and knowledgeable staff, that is always very accommodating. I highly recommend and my teeth are straightening perfectly.

The care here is quality staff friendly and will answer all questions you may have cleanliness and…read morevery maintained and up to date equipment

Worst place I've ever been…read more Management is rude and I've tried being civil with Araceli but she hides behind her computer and sends a assistant and she will not face me to talk. 98% of the people there don't know what they're doing.

do not go to wow smiles! none of their offices. worst customer service and they'll charge you even…read moreafter you've paid your treatment off!!!! the work isnt good either, you may as well save yourself time and money and go to an orthodontist that actually have dentists! youll have to come in to get your wire off and go elsewhere for a cleaning then come back to get your wire on and thats if they have an appointment

Definitely I recommend Dr. Gupta. She's very caring and professional. She did an amazing job taking…read morecare of my teeth and even did extra work. Dr. Gupta will listen to your concerns and explain what's the best treatment. I will definitely return to Western Dental.

I warn you now, never ever go here!!! I thought I had bad experiences with dentists earlier in…read morelife, boy was I wrong. This place is a money hungry, assembly line of torture. I will be demanding a refund, and I am considering further action. I was in so much pain and very anxious about my visit. Only two people in that office cared that I have this fear. One was the very nice girl on the right at the front. The other was the amazing tech who did my X-rays. She spent so much time with me. She coached me and guided me through the whole X-ray process. That was another phobia of mine, but she made it easy; I wish I could thank them both for it. They were amazing!! After that, it was all about making me spend more money once insurance paid. I agreed to see the oral surgeon and made an appointment. I had concerns before the oral surgeon's appointment, plus my script was called into the wrong pharmacy, so I tried calling the office. Good luck with that. You will be constantly rerouted to a call center with employees who know nothing about dental. All they say is, I'll try to call the office, and then they you are told, "well, they aren't answering." That's all you get!! No answers, no nothing. I got hung up on several times when I asked, "so what do I do now?" One call center employee said, "maybee you should go into the office and talk to them." Seriously? Once in for my surgery, I waited 2 hours in the lobby. Mind you, I've expressed my fears and anxiety. It's real! I'm scared to death of the dentist. 2 hours!! So my anxiety is just building at this point. They call me back finally and put me in a chair and then left me alone for another 30 minutes. Finally, some guy comes in and I once again try to express my fears. He asks, "well how bad is it?" I say really bad, I'm a grown man but I'm almost in tears," he then just walks out. Nothing. 20minutes later a different guy walks in and starts prepping a tray, not acknowledging me at all until ask if he was gonna be in there with me. He says, ya, and I again expresses my fears. And again he walks out, nothing. The oral surgeon finally comes in, this is now 3 hours after my scheduled time, he doesn't say anything to me but grabs the needle and comes at me. I freaked. I closed my mouth and said NO. He leans against the counter and stated, " If you can't handle it you can go somewhere that will sedate you." What kind of bed side manner is that?? I really needed this work done as I was, and still am in so much pain. I let him work on me but it was not pleasant. He numbed me up but I knew it wasn't enough. As soon as he grabbed the tooth I yelped. It hurt right away and he said "hold still!" I kept trying to say, not numb, not numb! Then he pulled. None of this was okay, and now I'm still in pain. On top of this I agreed to bone graphs. I should have known better. That is a total scam! Today, 2 days later, one of my stitches fell out. That's not suppose to happen. I'm a Surgical Tech, stitches don't just fall out after 2 days, and btw, bone graphs take longer than 3 seconds. I knew I was getting scammed, but I was so anxious and in so much pain I let it happen. I'm pretty sure there is now more infection from his work than before. I'm bleeding with an open gap in my gums, extreme pain, and I can't get anyone to answer the phone at the office. Just choose another dentist office. Trust me! Please never go here!!!!!!!!

I can honestly say that choosing this dentistry was the best decision I could've made. From the…read moremoment you walk in, they do an amazing job at making you feel secure and comfortable -- something I haven't really experienced with other dentists I've had over the years. The level of care and professionalism here is miles ahead of places like Western Dental. Everyone is super friendly, helpful, and genuinely passionate about what they do, making sure you feel welcomed and valued every step of the way. I'd 100% recommend this place to anyone looking for quality dental care!

Dr Lagorza is the most dishonest (she's a big liar!!) and rude doctor/dentist I have ever been. She…read moretried to sell me a bridge procedure, and tried to scare me away from having an implant with the surgeon. She told me it was going to cost $7000, and that my insurance wouldn't cover. I didn't trust her and I went to the surgeon (Vallejo oral surgery) for an estimate. I ended up paying less than $2500 for my implant! Dr Lagorza gave me an estimate of $4000 for a bridge that I didn't want!! Don't go to this office because they will make up whatever stories just to milk you and your insurance, especially if you have a good one. They don't even deserve one star! Needless to say I file a complaint with the dental board of California. I hope they take her license away.

I won't be returning to Galvin Dental. In fact I was disappointed by Galvin Dental services. It was…read morequite difficult to get through or get a response. When I went in staff told me I might need to start over to complete 3 pages or more of paperwork. When I said No, I wasn't interested in doing that (before staff found my initial paperwork to continue) the dentist said something audible (under his breath) in Tagolog in a derisive tone. There was also rap music playing with inappropriate curse words! The dentist did appear knowledgeable, however it seems your office pushes cosmetic dentistry. My estimates were quite high, whereas the Berkeley "Refresh" dentist I went to yesterday had a much lower estimate including a treatment plan to save teeth your office was going cap & crown. A 2.5 out of 5 rating. I know other educated professionals with high expectations most likely have the same experience. Ramona Mann MA

Nice clean facility but the lady in charge is beyond rude! I was told that my son who has braces…read moreneeds to have his wires removed for a standard cleaning. No problem I coordinated it since his orthodontist is only on Tuesday's and Thursday's and the receptionist knew this. They now don't have a hygienist available on either day but her rudeness about the situation is beyond me!

Dr Jacquie is literally my tooth savior…read more After extensive orthodontics and braces for almost 3 years..I had a couple of gum protrusions from periodontic disease in my bottom gums. And while I had a team of dentists in my previous hometown, they were all very young and never asked about my overall health to fully understand the situation. Immediately she knew I had a health condition causing the gum issues and visited my doctor and began the healing process. Dr Jacquie is bold, so confident in what she's doing and I literally felt I had landed in the hands of a Dental god to get me to a long awaited finish line of getting my teeth straight and healthy. She also helped create a retainer for me to be able to eat with them and not look gross pulling out my invisilign retainer for every meal (especially with friends in public)...something my other ortho wouldn't even try to accommodate for me. I love Cindy at the front desk..and Shakira, Jacquie's assistant who was very knowledgeable and has a great chair side manner. Jacquie is straight up and gets into issues that may sound scary, but she's honest and her experience and reputation proves what a powerhouse she is in her industry! I absolutely just love her and am SO happy to be her patient!

This review is solely about the receptionist. I decided to re-establish myself at Glen Cove Dental…read more Mind you I've been coming here off and on since high school (I'm now 41). I was also made aware that Dr. Jackie does ortho treatment and decided to schedule an appointment. Made the appointment for a cleaning and ortho consultation. On the day of my appointment I arrived on time. Everything seemed to be going smooth until I gave the receptionist my address. I was then interrogated with questions like "Why are you coming here" and "Why did you come back". There was no thank you for returning or we appreciate you being a loyal patient. Almost felt condemned about my choice to return. It caught me off guard but I explained how I liked Dr Jackie and how I really felt comfortable with her service. The receptionist kind of just stared and said "oh ok". I get to the back and I thought I was taking regular X-rays and I was told the images were for the ortho consult. I apologized for the confusion and explained that I moved forward with another Dr. for ortho and just needed the cleaning done. I also explained during a confirmation call that I no longer needed the ortho treatment just the cleaning. The hygienist returned with the receptionist and she said "I'm confused on why you're here". I explained again for cleaning services. She said "well you went to all these places how do we know if your insurance will cover the X-ray". I explained to her those Xrays were done by orthodontist and that's just a panel view not a dental X-ray and I paid for that out of pocket. She went on and on about my last dentist and you went to so many prior dentist and I don't understand why you're here. At that moment I didn't know why I was there allowing her to speak to me like a child. I said "can you call met life and see when the last submission for X-rays was". She said no and gave an exhausted explanation about her having to call my prior dentist. Mind you I went to one orthodontist who I moved forward with treatment with and my prior dentist who I mistaken my last appointment date. After I left I called met life to confirm all service submissions and come to find out I was actually seen the end of last year so none of my money was used nor has anyone submitted anything for payment. I'm sure the receptionist could've done that. Anyway, I told her I would reschedule and just her lack of professionalism threw me off. Does it matter if I drove from Brentwood? All you need to know is I like Dr Jackie and it's not coming out of your pocket. I sat in my car for five minutes going over in my head if I should walk away or stay and deal with the rude receptionist because I like Dr. Jackie's work. Just knowing I would have to deal with the receptionist made me walk back in thank her and told her I'll just keep my previous Dr. It was no "let me change your mind" no "how can we keep you as a patient". She has the nerve to wink and said okay. No care in the world. Wasted gas, toll and time. Worst part is I lost a great dentist like Dr.Jackie.

I just started my orthodontic treatment and have visited this office twice so far. Everyone - from…read morethe very sweet gal who did my x-rays, to Dr. Mark, to Christine and the front desk staff - has been kind, welcoming, professional, and super helpful! I was easily able to finance the Invisalign treatment and am looking forward to working with the team at Axelrode! Highly recommend this business!!

Amazing staff and team. Was referred for our daughter and have been very happy with the services…read morereceived. Affordable and high quality. Many different payment plans offered. The cost is given after consult and has not been changed. If there are emergencies or urgent needs there have been no additional charges that we have experienced. We have been able to be seen same day as well. Appreciate the support and care received at Axelrode. Definitely recommend!

I came in for Invisalign consultation Patricia was great. She explained all the pros and cons…read more Patricia also explained all the procedures and what it entailed. She was very knowledgeable about Invisalign and what it takes to make it all work. I got Invisalign and I love it. I definitely would recommend Chun orthodontics and Patricia as your go to girl I can tell she really enjoys what she does and gives it her all. Thank you Patricia KRYSTA

Came in for an Invisalign consultation today with Patricia and Dr Vicky they explained the process…read more& took the time to answer all my questions and concerns. The office and team are very helpful and nice.