The service was horrible, they ruined my daughter's Valentine's because they said they could…read moredeliver out of town and now won't give my money back. Horrible, horrible place !

I have to say, I am very impressed with this small town florist. My husband ordered flowers to be…read moredelivered to my office. The woman who delivered them called me out to the front desk to pass on a sweet message from my spouse. It made my day. The arrangement was gorgeous, and the flowers fresh and perky. I am writing this a week later, and after only adding water to the vase and pulling out one or two that finally drooped on me, the arrangement is still lovely on my table. Well done, Busy Bees!

Amazing service and gorgeous flowers. They were super helpful in preparing an arrangement that met…read morewith what i wanted it to look like even though I wasn't great at describing it. I can't recommend them enough!!

Exceptional florist! The team is always friendly and they are always able to design very beautiful…read morefloral arrangements for my wife and for other special occasions!

What a lovely experience all the way around. From the order to the delivery and of course the…read moreFABULOUS flowers... that I am very impressed with! Gorgeous!

I'm not a Wacoan, but my beloved grandmother is. Today would have been the 77th anniversary between…read moreher and my late grandfather. Thing is, I only just got out of the hospital myself yesterday and needed same-day delivery. The website said that tomorrow was the soonest available, so I waited until 9:03am to call. I was greeted over the phone by Diana, who provided such incredible service that at the end of our call I asked if she was the owner because of how well she represented the business. Anyone that knows me knows that I go to the beat of my own drum and have pretty stringent requirements when I have a vision. Well, my grandmother and I are each other's favorite people and I had a particular vision. I told Diana that some cute Baylor girl with perfect handwriting and adorable/clean drawing was to draw a cardinal on the front of the card and that I'd pay for time/tip/research/whatever. I'll not share my whole vision here, of course, but today's $135 arrangement took 24 minutes to describe, refine and confirm from start to finish and that's 100% on me. I haven't seen the arrangement even, but you'll notice from my reviews that once I've found my 5-star spot after shopping around that's where I like to anchor my business. Diana described herself as "just a part-time helper." From my perspective, you're an integral and empathetic hero who helped me communicate with $135 what will be received as $135,000 worth of love on a day when it was needed most. Thank you most sincerely. Side note: my grandmother only uses the best of the best (as do I). Twenty years ago when I heavily depended on her to tell me when to jump and how high, she used to say "Just order ___ some flowers from Baylor Flowers." Sic 'em! Edit: my grandmother was so appreciative and thought the world of the cardinal.

I visited this lovely little floral shop in West on a late Saturday afternoon. Very nice vibe in…read morethe shop. There are lots of great things to choose from, including very nice crystal ware. Very friendly and helpful staff. The woman assisting us was also designing a floral bouquet, but she still took time to make certain we were taken care of.

I ordered flowers for my uncles funeral and when I saw the flowers at the visitation I could not…read morebelieve it, they sent the smaller arrangement which was $148.00, I ordered the largest one which was $177.00. There is nothing I can do about it now, my card has already been charged, funeral is over. People order like this because it's convenient, this is my last time for "convenience" and I'm still unsure about the $11.00 card? My total bill was $227.30, obviously not a happy costumer and as far as I know, you don't know who the florist is when you order through the obituary.

I'm from the Austin area but have used this specific flower shop for years. They give the best…read moreservice and always have the best flowers delivered. Where ever I need them sent. Now that's A plus service!!

Everything for our wedding was beautiful!! Got everything we wanted and dreamed about. Even our…read moredog Brodie!

I ordered an arrangement for a birthday on site after learning about this store on Yelp, and the…read morestore looks like a warehouse, and easily missed on the road. As I walk in, the ladies peeked out of the cubicle and directed us to the people do the arrangement. and was nice and walked me over to the arrangement folks. It looked like most of their business is surrounding funeral. The florist was nice and allow me to talk about what was on my mind. The 3 stars is for the positive but not thrilling arrangement. It was $70 for the floral arrangements, and I was hoping for more pizazz.

I live in California and wanted to send my friend a nice arrangement to brighten her day. The…read moreflorist was very pleasant and helpful and made an arrangement that fit my budget that was beyond amazing. Delivery was great and my friend was so happy with the floral arrangement.

February-March 2024. Facebook selections look beautiful. We requesting floral arrangements and…read moretabletop arrangements for a June wedding and reception in Belton, Texas. No response to calls or Facebook messages. Maybe they are out of business?

Woods flowers delivered a beautiful, reasonably priced fall bouquet to our family in Texas for a…read morecelebration of life. They went above and beyond to make sure the delivery went smoothly. We appreciate their dedication and highly recommend them.

I am extremely disappointed not only with the floral arrangement I received, but especially with…read morehow this business handled my concerns afterward. I ordered the Stargazer Abound Deluxe arrangement as a recovery gift for someone hospitalized at Baylor Scott & White. Their website states that the arrangement pictured is the Standard size and that the Deluxe option includes additional flowers to enhance the bouquet. The arrangement delivered appeared significantly less full than even the Standard arrangement pictured. When I called to express my concern, I was repeatedly told that the flowers were fresh and expensive and was even told "this is not fast food." I understand that flowers are a natural product and substitutions may be necessary. I was not expecting every flower to be identical. My concern was that I paid for a Deluxe arrangement and what was delivered did not appear comparable in fullness or floral content to the Standard arrangement they advertise. I was told they could pick up the flowers and issue a refund. I specifically stated that I did NOT agree to having the flowers picked up. They had already been delivered to a hospitalized patient as a recovery gift, and I felt it would be inappropriate and embarrassing to take them away from the recipient. Despite my clearly declining that option, I later learned that the florist went to the hospital and retrieved the flowers anyway. After discovering that the flowers had been taken back, I called the business to request the refund. During that call, they hung up on me. At this point, this is no longer simply about being dissatisfied with a floral arrangement. A recovery gift was retrieved from a hospitalized recipient after I specifically said I did not agree to that resolution, and when I subsequently called regarding the refund, my call was ended by the business. What should have been a simple customer-service issue became an upsetting and embarrassing experience. I have retained photographs of the advertised Standard arrangement, the arrangement that was actually delivered, and documentation showing that I purchased the Deluxe option. I am sharing my experience so other customers can make an informed decision, particularly when ordering flowers for a loved one in the hospital.