Woods flowers delivered a beautiful, reasonably priced fall bouquet to our family in Texas for a…read morecelebration of life. They went above and beyond to make sure the delivery went smoothly. We appreciate their dedication and highly recommend them.

I am extremely disappointed not only with the floral arrangement I received, but especially with…read morehow this business handled my concerns afterward. I ordered the Stargazer Abound Deluxe arrangement as a recovery gift for someone hospitalized at Baylor Scott & White. Their website states that the arrangement pictured is the Standard size and that the Deluxe option includes additional flowers to enhance the bouquet. The arrangement delivered appeared significantly less full than even the Standard arrangement pictured. When I called to express my concern, I was repeatedly told that the flowers were fresh and expensive and was even told "this is not fast food." I understand that flowers are a natural product and substitutions may be necessary. I was not expecting every flower to be identical. My concern was that I paid for a Deluxe arrangement and what was delivered did not appear comparable in fullness or floral content to the Standard arrangement they advertise. I was told they could pick up the flowers and issue a refund. I specifically stated that I did NOT agree to having the flowers picked up. They had already been delivered to a hospitalized patient as a recovery gift, and I felt it would be inappropriate and embarrassing to take them away from the recipient. Despite my clearly declining that option, I later learned that the florist went to the hospital and retrieved the flowers anyway. After discovering that the flowers had been taken back, I called the business to request the refund. During that call, they hung up on me. At this point, this is no longer simply about being dissatisfied with a floral arrangement. A recovery gift was retrieved from a hospitalized recipient after I specifically said I did not agree to that resolution, and when I subsequently called regarding the refund, my call was ended by the business. What should have been a simple customer-service issue became an upsetting and embarrassing experience. I have retained photographs of the advertised Standard arrangement, the arrangement that was actually delivered, and documentation showing that I purchased the Deluxe option. I am sharing my experience so other customers can make an informed decision, particularly when ordering flowers for a loved one in the hospital.

Used precious memories to deliver an arrangement to our daughter in Temple Tx as a pick me up. The…read morearrangement is awesome as she says she can smell it all throughout her apartment. Now we had an issue with delivery on the intended day as they were moving store locations and missed the delivery. We talked the next day and they were very apologetic. The contact made it right by literally updating me at all stages of prep and delivery.

They always have what I am looking for. If it isn't ready made in the cooler the amazing designers…read morewill put something together. Always friendly and my go to florist!

Honestly these are the best flowers I've purchased in this area the two years I've been here. I…read moredon't know why I haven't shopped here before. They're beautiful in sight and quality. It's been two weeks today since I purchased them and the flowers are still blooming. Definitely worth the price and I plan on purchasing from them again

[ETA: I got the owner on the telephone Tuesday morning. I explained that I preferred a refund, and…read morehe got ugly and told me he was going to issue a refund and hoped he never heard from me again. Never gave me the opportunity to inform him that I would happily have amended my review in a positive way to indicate his cooperation. Instead, I dinged him one more star because he was very crass. Again people - - Customer Service!] My husband ordered flowers online because he was out of town on business and it was our 22nd anniversary. Those flowers cost $213.78. (My husband does not normally do that, but he did.) The flowers were pretty but NOT $200 worth of pretty. But as I was a wedding planner for some 22 years, I know how to care for cut flowers to keep them alive! However, these lasted exactly 3 days. It was demoralizing, considering their cost. I tried over a span of several days to call the florist and could not get a body on the phone -- nor did they have VM. Finally did get someone on the line a week to the day after their delivery. The lady assured me that I would have brand-new flowers the following Monday afternoon, as this was a Friday afternoon. Monday came, and I called mid-afternoon to see if I could get a more specific delivery time, and she said they would be here by 5 PM. It is now Tuesday morning, and we've received no flowers nor contact of any kind. Customer service has NEVER been more important than it is these days. We will request a refund this morning from the florist. If they don't cooperate, our credit card company will certainly comply. These people seem nice over the phone, but I guess they were just too busy yesterday -- during the busy floral-business time that is the last week of August. Because her excuse for the flowers' short life was that we ordered them on a Friday. When he actually placed the order on Wednesday. (And why would Friday versus Wednesday matter anyway?) As I said before, customer service is so important. I will spend more at another place versus spending less at a place that doesn't care, and in this case, $200 worth of flowers should have pretty much served me breakfast in bed with a smile. Especially in Killeen, Texas.

I called the Daisy in Copperas Cove and I ordered the plant I wanted it was gorgeous. The family…read moresent me a picture of the plant. I will order from the Daisy Florist again. Value was great.

I placed my order through their website. It was easy to do and they did a remarkable job with the…read moreorder. When I called to confirm the order, they were extremely friendly and caring! Highly recommend them for any and all occasions! Thank You!!

Great experience. They delivered on time, and worked to exceed my expectations. Flowers were…read morebeautiful!!

Beautiful arrangement, fresh, colorful flowers delivered to my front door. If you're in the…read moreGeorgetown/ Jarrell area give these guys a call. They're incredibly nice and great to work with.

Return trip to pick up some items we forgot, and some new plants to go in the newer flower beds…read more Called to check if they had a particular plant, (which they did have) when we got there today they were already set aside waiting for us. Well worth a trip out for spring!

I have bought numerous quality plants from this smaller nursery. The owner knows his plants and is…read morequite knowledgeable. If you are looking g for something specific, he can often obtain it for you...very kind and helpful...worth checking out this nursery!

The service was suspended. The selection was amazing. The value was awesome. I enjoy the company of…read morethe florist she was very welcoming. Good conversation. Helped with the arrangement. And the price was not that outrageous. The price was the best part.

I bought flowers on the 15th of October about 3pm today is the 17th…read more So in 48H these flowers have gone to complete crap. I spent $55 and I get subpar flowers. But I can go to Wal-Mart spend $20 buy 2 bouquets and they'll last a month. For the record I left the store took them home and they've been on my living room table. It's not like they sat in a hot car all day. I'll never purchase from here again and will reference people elsewhere.

We love HomeBase for the service we find there. It is close to us in Kempner and sometimes prices…read moreare higher but they have comparable selections of the things we generally need to go to a hardware store for.

Went into this store today just looking for a quick item. Asked the manager on duty where the item…read moremight be located who nealy bit my head off, sorry for my visit buddy! I'll just drive to Killeen to get the part.