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    BJ's Flower Shop

    2.3 (10 reviews)

    Services - BJ's Flower Shop

    Floral design and installation

    BJ's Flower Shop Photos

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    Ask the Community - BJ's Flower Shop

    Woods Flowers

    Woods Flowers

    (60 reviews)

    $$

    Woods flowers delivered a beautiful, reasonably priced fall bouquet to our family in Texas for a…read morecelebration of life. They went above and beyond to make sure the delivery went smoothly. We appreciate their dedication and highly recommend them.

    I am extremely disappointed not only with the floral arrangement I received, but especially with…read morehow this business handled my concerns afterward. I ordered the Stargazer Abound Deluxe arrangement as a recovery gift for someone hospitalized at Baylor Scott & White. Their website states that the arrangement pictured is the Standard size and that the Deluxe option includes additional flowers to enhance the bouquet. The arrangement delivered appeared significantly less full than even the Standard arrangement pictured. When I called to express my concern, I was repeatedly told that the flowers were fresh and expensive and was even told "this is not fast food." I understand that flowers are a natural product and substitutions may be necessary. I was not expecting every flower to be identical. My concern was that I paid for a Deluxe arrangement and what was delivered did not appear comparable in fullness or floral content to the Standard arrangement they advertise. I was told they could pick up the flowers and issue a refund. I specifically stated that I did NOT agree to having the flowers picked up. They had already been delivered to a hospitalized patient as a recovery gift, and I felt it would be inappropriate and embarrassing to take them away from the recipient. Despite my clearly declining that option, I later learned that the florist went to the hospital and retrieved the flowers anyway. After discovering that the flowers had been taken back, I called the business to request the refund. During that call, they hung up on me. At this point, this is no longer simply about being dissatisfied with a floral arrangement. A recovery gift was retrieved from a hospitalized recipient after I specifically said I did not agree to that resolution, and when I subsequently called regarding the refund, my call was ended by the business. What should have been a simple customer-service issue became an upsetting and embarrassing experience. I have retained photographs of the advertised Standard arrangement, the arrangement that was actually delivered, and documentation showing that I purchased the Deluxe option. I am sharing my experience so other customers can make an informed decision, particularly when ordering flowers for a loved one in the hospital.

    BJ's Flower Shop - florists - Updated October 2026

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