Update: after planting our three trees, one maple had been showing signs of distress. John, the owner, came right out to investigate - all is well! Keep up the good work and thanks for your prompt response... read more

Purchased 5 trees around March paid over 1k it took them a month to deliver. Less than a month later 4 died and since end of May I've been trying to get them replaced or my money back. I went 3 times before being told he would come out and look at them with a check if needed. that was 3 weeks ago. Never Again! I love to support small businesses but I'm frustrated. read more

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I stopped by this nursery last Saturday for some vegetable plants and flowers. I sure didn't want to stand in the line at Home Depot waiting to get into the store because of the Covid-19 social distancing. I didn't know they had veggie plants and flowers so we called ahead. Not many people at the Garden City and walked right in, found what we were looking for with the help of a very nice garden attendant and we were out in no time. We are pleased with the quality of all the plants we got and the price was comparable to other stores. I will definitely go back, they had some great looking trees and bushes at good prices. The location is just so convenient! read more

I was concerned about their ability to plant a large Redbud tree in our area in Morgan's Point due to the underlying rock. They dug to the rock and then jackhammered the rock and successful planted the tree. I congratulated them and they said they will plant whereI wanted it including the driveway. The tree is about 8' tall.Very pleased read more

We purchased several trees from Garden City and had them plant them for us. They did an amazing job! Very professional and knowledgeable. We will definitely be using them again. Highly recommend. They also have a great selection of trees and plants at their nursery. read more

Proceed with caution. He doesn't know how to plant trees correctly and he doesn't stand by his work. When we purchased two trees ($800 worth) a year and a half ago, the owner was very nice. He was also very nice when he came with two young men to oversee them planting the trees. I wish he was just as nice when I called him the other day. After reading other reviews, it seems he's very nice until he's asked to stand by his work. My aunt and uncle, who are arborists, just visited and showed us that the trees were planted way too deeply, well above the root flare and below ground level. They are girdling themselves. The roots are growing all around the trunks of both trees and will have to be dug up and replanted. I hope we don't lose them. We wanted to add two more trees to our yard this Fall, so I called to discuss options for raising the two trees and asking about planting two more. It did not go well. The owner was very rude. Conversation: Me: Hello, can you tell me how long your warranty is on your trees? Owner: One year 50% (he didn't say 50% when we purchased - he said 100%, but it's a mute point here). Me: Well, we have a bit of a situation. We purchased two trees from you a year and a half ago... Owner: Laughed and cut me off... "No more warranty." Me: Can I finish? And it's really not funny. Owner: No it's not funny. I lost $40,000, how much did you lose?! As I was hanging up on him I heard him say, "because of the freeze?" I called back to let him know that it had nothing to do with the freeze and he shouldn't have been rude and assumed it was. He said he wasn't rude and he'd been getting a lot of people trying to get their money back from the freeze. I said I wasn't one of them and then he said very sarcastically, "What do you want me to say? I am SO sorry." I said "Okay. Never mind. You just lost a customer." He said, "I don't want you as a customer." and we hung up. I'm sorry he lost money in the freeze, but it doesn't give him the right to be rude and he should help us correct what he did wrong on $800 dollars worth of trees. Anyone planting trees for that kind of money should know what they're doing. Now we have to figure out how we're going to fix the two trees he planted incorrectly so we can save them. I will be finding someone else to plant the new trees this Fall. read more

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Staff is wonderful, but we payed for 6 trees to be planted and were told that if they plant them, they'll warranty them for a year. I understand the bad freeze we had this year was a freak occurrence, but when I asked about getting a replacement tree I was told that their warranty covers natural disasters, but not this natural disaster. Haha. Ugh.....okay. So I'll be buying a replacement, from Lowe's. read more

I love this place. They delivered all my trees and they look amazing! Shop local! This place is AMAZING

TX . Our experience started out great. Kim was very helpful and took her time showing us trees. Delivery was about 3 weeks. It went downhill from there. They were supposed to be here Friday morning. Then we got a phone call that it would be after lunch. The next call was 3:30pm, then nope, tomorrow. Needless to say my husband had taken the day off and was not happy. At first hubby asked for them to make it right and he agreed. Then he shows up at 4:00pm mad.He has to pay his crew overtime. He doesn't listen and decides he is not doing the job. Only good thing is he said our money would be refunded...next week. read more

I love finding plant stores when I come to new areas, so I decided to check this place out. A staff member, Amber, was so helpful! She was able to answer all my questions and give me tips on growing new succulents and how to keep them alive during the cold weather (which is pretty hard to do.) If you want a face-to-face chat on how to care for your plants with an easy going atmosphere (I prefer this over using the internet) I recommend this place. read more

They did not honor the warranty that they sold me due to the tree damage deer but at no time did they say I needed to put a simple cover around the $250.00 plus tree that they planted. Also anyone that lost their tree to the freeze that would not be covered. He also accused me of not watering the tree before even hearing what I had to say. He got angry by me asking him to honor the warranty and asked me to leave as he was done talking to me. Buyer beware. read more

On April 11, 2021 I purchased a 30 gallon Wax Myrtle $380.00 includes installation fee. The girl that sold me the plant was great and said I would get a call when they would be able to deliver. About two weeks later I call just for an update and the owner said due to the rain they are backed up. I totally understand why they were backed up because of rain. That. not my issue, what happened next was very unprofessional. On May 5th I received two calls from the owner saying to give him a call to deliver the plant, the calls were placed 1 minute between each other. I called him back 30 minutes after his call and told him I was at work and couldn't be there for the deliver, he said to call him so we could schedule a delivery, and told him I would. I called him the next day and left a message asking for a delivery on Friday May 14. After 48 hours had passed from leaving a message I called him he answered and said he was on lunch and would check on the dates when he would get back. 24 hours passed no call from him. I call him first thing this morning May 8 to asked when we could schedule a delivery and immediately he said I told you we were backed up. I asked him if your backed up why would you call to schedule a delivery. At that point he said, "why don't we do this You come down to the store and get a refund I'm not dealing with you.". while I was trying to explain he hung up on me. Immediately after I went down to the store and the man wanted nothing to do with me. He whips out his wallet and proceeds to give me cash on my purchase and tells me to leave. He said I was rude and if I don't leave he would call the cops. I was there less than 5-4 minute. I never yelled, cussed, etc... People who know me know I'm the farthest thing from rude. Bottom line is the owner was extremely rude, unprofessional, entitled, and possibly stressed. read more