Dr Jenny Chen is a literal lifesaver. I was diagnosed with (initially) 8 cavities at a different dentist. Went to another practice with REALLY good reviews for a second opinion (turns out I have 6) and because I had to wait a month before they could see me regarding my problem, they referred me to Dr Jenny. When I first came in, I was nervous beyond belief because three of my cavities are so bad they might need root canal. PLUS, I am EXTREMELY (and I mean extremely) terrified of needles. I was literally having trouble sleeping for days even before my appointment because I was so anxious. (That other dentist practice was gonna do oral sedation to me cause I was THAT freaked out.) But Dr Jenny was kind, patient, and understanding. She didn't want to put me under oral sedation and told me that it would be fine, it's really not that big a deal. The day came for me to get my three worst cavities done first. I had to bring a friend with me cause I was freaked beyond belief (also, it's a wonder that Dr Jenny could see me on a Saturday, it REALLY helped my condition). I got into the chair, still freaked beyond belief, put my headphones on and started listening to a podcast (which is tbh not a very good idea: listen to music if you want to be properly distracted haha). Anyway, she went on to numb the area she'll inject the anesthesia in, and I was hyperventilating and feeling like crying at this point (mind you, I'm 23 years old). She told me to take deep breaths, focus on my headphones, and she left me with the numbing gel for a minute or so to make sure it's okay. She was extremely patient and encouraging, which helped tremendously. When she came back, I knew what to expect and I was freaking out even more. I felt the needle A LITTLE BIT when she injected me, and I can't believe I started whimpering out loud cause I was SO freaked out (my friend heard me too, lol, how embarrassing...) but after the anesthesia kicked in, it was nothing at all. I didn't mind the actual filling process, it's that whole needle injection thing that scared me a lot but after that, it was really not that big of a deal AT ALL. I had to get two sides done, so I got another injection after that but at that point I wasn't worried at all since I know how it was really not a big deal. Came back to her again for the rest of the filling and I managed to go by myself and was totally all relaxed and chill when I sat on her chair waiting for her to work on my teeth. She also worked extremely well and careful. When she was done with all my fillings, she had me come back again so I could fix my bite and I was surprised that she didn't charge me at all for that! Dr Jenny is kind and extremely capable as well as professional. I'm honestly SO glad I came to her to get my teeth done because I have never felt so comfortable at the dentist before! read more

I have only wonderful things to say about Dr. Jenny Chen, D.D.S. She works with science and can certainly takes care of challenging cases. Her crowns are beautiful and you just can't help smiling all the time! Dr. Jenny Chen is wonderful to work with, very professional, and sincere. I have chronic neck pain and her work has certainly helped relieve my jaw pain. Recently she replaced three crowns on my right side; upper and lower mouth. Replaced four crowns on the left side, upper and lower mouth. I cannot believe what a difference that has been in helping my neck pain! She fitted me with a night guard which has certainly made a difference. She works with science and can certainly take care of challenging cases. I've been working with Dr. Jenny Chen, D.D.S. for over ten years and certainly would recommend her to anyone who has challenging teeth issues. read more

Dr. Jenny Chen has been my dentist for almost 5 years. Dr. Chen also does Cosmetic Implant & Prosthodontic Dentistry, but I have been fortunate to have her has my regular dentist. I view her as a friend, more than a dentist. Jenny treats every teeth cleaning with incredible attention to detail and makes recommendations to improve oral health. She truly cares for the patient's dental and overall well-being and is mindful of your out of pocket expenses - always giving you a heads up if there are extra costs she anticipates. Dr. Chen also has excellent bedside manner, communication skills, and answers every one of your questions in detail. She is also very accommodating of your schedule and any last minute conflicts. I have referred Dr. Chen to many others who have also had positive experiences. Above all, I feel confident knowing that I can always contact Dr. Chen if I ever have a dental emergency. She does artful and complicated reconstructive work. I am glad to have her taking care of my teeth and will continue to see her in the future! read more

God it's been 8 years since I got my dental implant! honestly most of the time i forget it's there, it really start to feel like a natural part of my body you know? Recently my implant started giving me some problems, I was getting a minor infection. Fortunately I was able to find Jenny again thanks to yelp, called her made an appointment, and even used her new office address on yelp! LOL Jenny was very friendly and she managed to take out my implant and cleaned it up. Honestly it felt weird to have something that is part of your body removed, albelt only for a few minutes. Jenny explained that she had another patient who came back after a few years for maintanance cleanup, and it' often necessary to check up on your implant. That's why she use a technique that allows that implant to be easily removed. Some of the other implants are permanent, well thank goodness mine comes out! Jenny said she'd check on my implant again when I come back for cleaning. it's been my experience that a lot of the general dentist just aren't as familiar with implants. I think they are better, but they also takes more work to maintain, so...I guess I need to grin my teeth and just give my little implant some love. read more

Dr Jenny is a kind and skilled perfectionist. You can see why she chose to be a prosthodontist with her keen eye for detail. She did some fillings on my teeth and I swear they look better than they did when I first grew them!! Dr Jenny worked on my teeth for eight hours straight without even a hint of exhaustion. She is just amazing! She is also funny and plays very good music while work is being done. She also explains what is being done so there are no surprises. She has a sixth sense when it comes to your numbness wearing off, or any pain that might occur-and makes sure to keep you comfortable throughout the whole procedure. Her highly intuitive approach makes you feel completely safe and confident in her hands! Schedule/Insurance: She was able to accommodate me on short notice due to my regular dentist not being able to fit me in, and she was very patient with resolving my insurance concerns. Hint: Make sure to leave a message if she doesn't pickup the phone as she usually picks up as you're halfway through leaving a message! Parking: I used Sutter Stockton Garage (right next to Bloomingdales/ Macy's area) read more

I have only good things to write about Dr Jenny Chen. First off, she is a Prosthodontist - a specialist in diagnosis, treatment planning, and rehabilitation of patients with dental conditions leading to missing or deficient teeth and/or oral and maxillofacial tissues. Like all specialists, her charges are appropriate for her speciality, and should not be compared to regular dental charges - that is totally unfair. I have a problem mouth with small teeth that wear easily. For some years I have been going through crowns in 1-2 years. My regular dentist was at a loss for a solution and recommended seeing Dr Jenny Chen. A relative, who works in the dental profession in SF, also highly recommended Dr Chen. Dr Chen has worked in conjunction with my oral surgeon on a treatment plan, which required rebuilding teeth which had worn down. She explained that with these teeth not sharing in the load, the other teeth were failing from the additional stress they were under. She suggested a couple of options on how to proceed, and was totally comfortable with my financial limitations and dental insurance. It took a number of visits to complete the treatment plan. At each visit she was focused on her work, and frequently checked that I was comfortable. She was gentle enough that I was able to tolerate multi hour appointments without a problem. To attack Dr Chen's honesty and integrity is a total rant. She has been honest and up front with me on all counts, and I am more than satisfied with her work. I have no hesitation in following up with her on my dental issues. read more

Dr. Jenny has been my friend and my dentist for years, and she is a wonderful professional and a wonderful friend. She has replaced my fillings, fixed my husband's cracked tooth, and is always most interested in her patients, not just herself. She went to the top post-doctoral residency in the USA, but she talks to me just like a regular person. Well, maybe because I am a blonde. :-) You will be in great hands with Dr. Jenny!!! read more

I am very annoyed with this dentist - I asked her on the phone for a ballpark figure for multiple extractions and dentures. - she flatly refused - she charged me $260 to take a half-day to travel to the office to tell me the cost would be $25,000 plus $10K approx for oral surgeon. I had asked her repeatedly over and over again for a ballpark figure (on the phone) and she flatly refused. Had I known I simply would not have attended her clinic and I feel she ripped me off for the consult fee. She could have given me a ballpark on the phone and I simply wouldn't have attended her office, taken a half-day to go there and hand over a $260 check for the privilege! She had also heard from a referring dentist that my mother had died and she said with a laugh: "BUT you are getting an inheritance! Use that!" I was disgusted. Sadly many dentists are out for the money and they prioritize that while pretending to be acting in the patient's best interests. Appalling. read more

I highly recommend Dr Chen as she is an exceptional prosthodonist. She is not only skilled in her craft, but also has a keen eye for the aesthetics. Under her care, I now have three functional and comfortable crowns as well as brilliant front teeth that are actually veneers. We spent countless hours together as she worked to perfect my bite and smile. I definitely appreciated her efforts to combine her professional opinion with my preference and comfort level. With Dr Chen's expertise, I can now ... truly smile. read more

Dr. Jenny Chen has been my dentist for over twenty years and I love having her as my dentist. She's great! Every time I go in for a filling for my teeth or implants, there isn't a time where I was disappointed with her work. I love going to her office and I always leave satisfied! Thanks Jenny for all your hard work! read more

Very dishonest! Charged my insurance X-rays that she didn't performed. She is all about $$$$. She does not care for patients. You will immediately know this because $$ is the only thing that she ever talks about. She will tell you her price is reasonable because your insurance accepts her price. She is not professional at all. Very poor service & dental treatments. She rents a small space from another dentist and she runs the whole practice on her cell phone by herself. Do not have her persuade you "to make the most from your insurance" as she did w/ me. She will take advantage of your dental dilemmas. The front crown she made for me broke in less than 2 weeks. Went back to her, you think she would fix it for free like any caring dentist would, right? Nope, she charged me the whole deal again w/ a small discount. Since you're desperate & can't let others see you w/out a tooth, you took her sweet deals. Also, I've gotten a so called deep cleaning for my right upper & lower quadrants that was less than a regular cleaning and she charged my insurance almost $600 plus $125 for exam, & $86 in X-rays that she didn't even take. Filed dispute w/ my ins, no x-rays to prove her case, then she claims it was billed in error. read more

I've been a patient of Jenny's for over 5 years. I have complete confidence in her work. She is a reconstructive specialist and a great DDS. Your in good hands with Jenny and trust you're getting treated by one of the best in their field in SF. read more

Dr. Jenny Chen is amazing!! Very personable, flexible hours, and genuinely cares about your well being and confidence in your smile. But most importantly, she does a great job!!! I had a few crooked and smaller teeth that I was very self confident about, and after a harmless 2 hr appointment, I left with a brand new smile! This was with the bonding procedure that she specializes in. I definitely recommend her. read more

Jenny Chen is a reconstruction specialist. Difficult cases are often referred to her. Her practice is small and very specialized. The oral surgeons and periodontists that I spoke to consider her to be one of the most experienced prosthodontists in the Bay area. She did a wonderful job. read more

Beware. This dentist has a nice office, no receptionist, no dental assistant, and only a part-time office assistant. Her rates are outrageous, she gives no statements, and requests estimated payments in advance. She's great if you think $10,000 is a drop in the bucket. read more

Jenny Chen was recommended by a very fine dental surgeon. She did a marvelous job of making a full upper denture for me. She knows exactly what she's doing, why, and perhaps most importantly, how to make it work well. This was an especially difficult case but Jenny made the denture fit the first time (one fitting, no adjustments!). It looks and feels perfect. Jenny was kind, gentle, and extremely professional through the entire process, and made every effort to get the denture finished as quickly as possible. She was forthright about cost and the time involved. I would recommend her enthusiastically. By the way, her office is lovely and bright, and outfitted with the latest equipment. read more

Dr. Chen's combination of outstanding professional skills, professional colleague network, and exceptional customer care make it simple for me to refer my colleagues and friends to her for dental care. She is comprehensive in her evaluation of needed procedures, and provides clear and reasonable cost estimates. She consistently welcomes her patients with warm and caring comportment, putting one at ease for what is generally an anxiety-inducing procedure. She maintains the professional relationship with respectful and timely followup by phone or email. Finally, her meticulous attention to detail in combination with amazing technical speed make her care an outstanding investment in oneself. I am already looking forward to my next appointment. Thank you, Dr. Chen! read more

Dr. Chen has been a friend to me and my husband for many years. Well let me tell you that she is a great dentist, such a nice normal person too. The office is beautiful and comfortable, and two years ago when Dr. Chen replaced my filling I did not even have any pain after the anesthetic wore off. She fixed my husband's cracked tooth and he is totally pain free. FYI there are local SF prosthodontists who send their own family members to her, that's how good she is. read more

Meeting Dr. Jenny Chen has changed my life forever. She is one of the best in her field. Thanks to her and the amazing job she did putting my implants, my life is back to normal. My teeth are so natural looking and feeling words cannot explain. I get so many compliments on my smile. If I had to do this over and over again, I would do so. Further, I would chose it over a house, a car and anything else of measureable value because it is well worth it. It is so good to be able to not only look beautiful and to be able to smile, but to eat anything at anything without a worry in the world. because my implants have such a natural look and feel. Dr. Jenny Chen's work is superb, and it has made a monumental difference in my life and she will forever be my friend. I WILL BE SMILING FOREVER. Elouise Brown read more

Jenny Chen is so good that I routinely fall asleep in the chair.

She is the most wonderful person alive. I came in from out of town for a wedding and at the airport I chipped my front veneer in half! After calling a million places, not one helpful, she answered my call mid voicemail (I'm sure she could hear the panic in my voice) and said she would call me right back, but could fit me in. Not only did she get me in hours later, but she did a fantastic job on top of making me feel welcome and cared for. If only she was in my city!!! Thank you!!! read more

Not sure why I haven't written a review before. I've been going to Dr. Chen for over 10 years now. At first, I just needed a dentist that was in downtown so I can hop on over during my lunch hour to get regular cleaning. I never noticed she was a prosthodontist until I chewed on a pistachio and cracked one of my front tooth. I called and asked if her office takes emergency appointments and if there is anything she can do with my chipped tooth. She noted she's an expert in the field. She was able to see me right away....I thought I had to walk around for a week with an awful smile. I just have regular nothing stellar and my insurance was very clear that cosmetic was not covered. She said she has a way to use bonding....takes about 30 minutes, and can cover that chip right up. She said my chip doesn't need any implants (what a relieve!). I think I was out of there in about 45min. She said bonding last about 5 years, but mine lasted over 9 years. I chipped the other front tooth just the other day (yes, I have to stop eating nuts) and she re-did both my front tooth at the same time. It's good work as I can't tell the difference nor can anyone else. She's quite flexible with her hours. A few times I called to cancel my noon appointment due to work obligations and she was able to take me in after 5pm on a weekday. read more

If you are looking for customomized and delicate treatment which needs professional skill, jenny is the one. She treated my teeth very gently and accurately as well. read more

Dr. Jenny Chen is one of if not the best dentist I've ever dealt with. I was referred to Dr. Chen by my primary dentist. During our initial meeting I knew she was a true professional. Her business hours are so flexible. I am so please with the work she performed on me. Beautiful office, wonderful service. Thank you Dr. Chen for my smile. read more

I have been under the care of Dr. Chen since 1998. Prior to that, I had changed dentists almost every year! It is comforting to know that my dentist is a such progressive individual from shared ofe to a solo practice in one of the most prominent professional bldg in SF downtown! Her works are always thorough, and the quality is her signature guarantee. I have a private practice of elderly care services and have referred more than a dozen of my clients + friends+ my husband + my mother in Hawaii to her. read more

I highly recommend Dr. Jenny Chen. She is very good and friendly, extremely careful and very skillful. She took care of my teeth, my husband 's teeth and my kids and parents' teeth. I am so impressed with her dedication and ability to help people that I encourage my son to follow her foot step to go to dental school. Besides, she has a beautiful office and friendly staff . She is always available when you need her. If you want to see some amazing before and after photos , great stories from her other patients, check out her website: jennychendds.com read more

I have recently major dental work done with multiple crowns and veneers. As it is true with any temporaries, a couple of them came loose while my regular dentist was out of town. I was panicking and frantically started looking for someone to help me. I literally s rolled through the directory of dentists in the building where my dentist is, and came across Dr. Chen's name ( I was specifically looking for a prosthodontist since I see one regularly). I immediately called her office and was seen THAT SAME DAY! This is what I call being a true caring professional. Dr. Chen adjusted and recemented my loose crowns and pointed out a small cavity on the neighboring tooth. I don't like to put things off, so I asked her if she could take care of it right away. She did a fantastic job, the filling was done in 20min, totally painless, and I was back to my smiling self in a jiffy. I later asked my regular prosthodontist what she she thought of Dr. Chen, and she said that Jenny was a perfectionist and a very talented dentist. I would highly recommend Dr. Chen to anyone who is looking for a quality dentist. And for those people complaining about high fees, I 've got news for you: there is no such thing as free healthcare. Plus, you live in the most expensive part of the country, where cost of doing business, rent, etc. are sky-high, so stop complaining. Dr. Chen takes great care of her and sometimes other doctors' patients. Thank you, Dr. Chen! read more