Proficiency level is very high, and Dr. Wei is probably one of the best in her field. However, The admin practice approach is simply on the verge of exploratory. This is an excellent case of good doctor and bad admin. I will not come back again, I suggest she replace her admin and refresh the way admin treats patients (puts them on hold for 10+ min , doesn't return emails, inflate charges for admin work that should be included,etc). I wish Dr. Wei would get a new admin and then the experience can be potentially much better. read more

This review is a LONG time coming. I had an old crown that kept breaking, because I'd had a root canal and it was compromised. Like most people, I'd had many crowns over the years, and my bite was off. I wish I'd just replaced the one crown, and left it at that. But I went to her for a total mouth reconstruction. A friend who had gone there recommended her. Dr Wei said I should get braces first, an excruciating 18 month process. I have a pretty extreme overbite. She said the braces would 'open my bite'. I never really understood what that means, but I honestly didn't notice much of a difference after the braces. She also talked me into a partial mouth reconstruction, said she'd do 'bonding' on the front teeth to preserve the enamel, without explaining that bonding is_very_ temporary, or that it was considered cosmetic, not covered by insurance, and that it would need to be redone every 2-3 years, for about $7k each time, which is *way* more money over time than just getting crowns or porcelain veneers. The bonding got stuck to some hard candy, and ripped off a chunk of my weaker, more brittle enamel, but she told me that it didn't happen. She said at the beginning, if I kept breaking my temporary crowns, then the bite was off, but she totally went back on that. She changed my temporary crowns to shorter ones without even discussing it with me. She told me I couldn't have taller crowns, that my mouth wouldn't allow for it, even tho we never did a 6-month trial with a splint, as she did with my friend. But when I went back, 6 months after she finished my teeth, and asked for a mouthguard, I knew instantly that I was right. I had PLENTY of room in my mouth for taller teeth. I missed my one opportunity to have the bite I wanted, the bite I remembered having as a young person. She talked about 'turning back the clock', but all she did was give me 16 crowns at once. Now, the only time my jaw feels like its in the right position, is when I wear my mouthguard. Despite being very gentle and kind, she gaslit me- a lot. She made all my crowns too short, and she didn't fix my bite issues. So it was a giant waste of time and money. I hate my teeth, I hate my bite, and I've hated my smile from the moment she did the final cement. She actively talked me out of what I knew was right, and I didn't get the results I wanted. All of this was just before, and during the pandemic, so I was stressed out, and felt rushed to make these decisions. I kept going for cleanings for about a year, but I felt super awkward around her, because I was so angry. But I was still trying to be polite. The final straw was when I missed an appointment for a cleaning. Maybe it was after her front desk person left. I never got a bill; not a VM, not an email, not a letter, but she threatened to take me to collections over $125, after I'd paid her close to $30k. I honestly wish I'd never met her. Since all my front teeth are all yellow, chipped and broken, I'm trying to find another prostadontist to finish the job, and make me some veneers. But it doesn't really fix the problem, and I don't have another $40k to throw at it, so I have to wait another 20+ years for dentures to try again. Altogether a traumatic experience, do not recommend. read more

If I could leave 10 stars, I would! Dr Wei is hands-down the best dentist I have ever had. She can handle anything frm filling a simple cavity to all types of oral surgery to providing perfect, natural-looking implants. She is kind, calm & does everything with the minimum of fuss & zero pain. She looks far too young to be teaching at UCSF, which she has done for many years. Every friend I've sent to her has called or texted to thank me!!! read more

I have been going to Dr. Wei for years. My new teeth changed my life. I got full dental restoration of crowns on all teeth over 5 years ago and they are still going strong. It's so much easier to eat, and I get compliments on my smile all the time. Her office is in a convenient location downtown and I love the availability of the Saturday appointments. I just visited to get my teeth x-rayed and cleaned. My teeth are super sensitive, but I didn't feel any discomfort because it was so gentle. They had the latest tech to scan my teeth. It was this awesome singing machine that made a picture right on the screen. Much more comfortable than taking a mold with that putty that always makes me feel like I'm choking. My dad also got an implant from Dr. Wei after he cracked one of his molars. He had an excellent experience and still talks about his interactions with Dr. Wei. She always takes the time to ask how he's doing although it's been several years since his appointments. Dr. Wei is very caring and meticulous as is her staff. She's just a cool person too. You'll hear her switch talking Mandarin on one side of you to one patient, then perfect French on the other side, and pick up right where she left off with me in English. I highly recommend Dr. Wei's office. read more

I go to Dr. Wei every year. Dr Wei and stuff are always nice and good. I like Dr. Wei's treatment wonderful. read more

Dr Wei and her staff are very caring and made me feel comfortable from the start. She did wonderful work, repairing a fragile broken tooth.

Simply put, Ann Wei is the best. When my dentist retired, I wrote to Ann explaining in detail my situation and expectations. She replied addressing my specific questions within two hours. At my first appointment, she herself did the cleaning! I am very particular about my teeth. I have three dentists: a general dentist, a periodontist, and an endodontist (when needed). I alternate quarterly cleanings/checkups between the dentist and the periodontist. As a child I had five extractions and extensive teeth straightening. As an adult I've had root canals, crowns and three implants. So I think I can say from experience that Ann is the finest practitioner I have ever met. Recently she replaced a implant tooth where the retaining screw broke (coincidentally, she lectured the next day at UCSF on the problem). The new tooth Ann made was perfect in shape, size, color and fit. Ann is warm and very personable. Her office and equipment are state-of-the art and her staff are very friendly and helpful. As I told Ann, I count myself very lucky to have found Ann and to have been accepted in her practice. FIVE STARS! read more

It's unfortunate that there are so many terrible dentists/dental offices, and this place is no different. When I went for a "second" opinion about pain from a crown (long story; it's still not entirely resolved, sadly), and their office was a mess after the abrupt departure of a front desk admin person. I could give all the details but I won't--I'll just say that it took over an hour to fill out their forms (email went to spam, tablet didn't work, and no one could figure out what to do; they didn't have paper forms, so a dental assistant ended up "interviewing" me for an hour while I was in the exam chair just to fill out the forms). After that, the Dr took less than 10 minutes to see me, and obviously had not looked at the extensive documentation I had sent, including x-rays that showed gaps in the crown that I was concerned about. Instead, she poked around and said it could be lots of things and basically it was up to me to figure it out. I left crying and super frustrated that I had taken so much time to send all kinds of documentation prior to the visit and thought I'd get an "expert" opinion, and they had treated me so poorly. They also tried to overcharge me as I left the office--the original admin quoted a price before the visit that was much lower than what they tried to charge at the end of the appt (full price, even though I have insurance and they are in network). When I said I was quoted less, they said they would look into the cost with insurance (at the desk was someone who had not done this before), and I left the office. After that, I didn't hear anything for months (nothing in the mail, even though they have my mailing address). Finally an email popped up stating it was their "third attempt" and they were going to send a bill to collections, despite the fact that I had never received a bill (likely went to spam folder, which is what we figured out happened with their emailed forms--they knew this from my visit, so you'd think that they would've sent at least one bill in the mail before sending a threatening email). I called to pay the bill, to let them know (yet again) that their emails were not getting to patients, as well as to tell them I had never even received a report/walked away with anything useful from the examination, and to give them feedback about my experience before writing this review to give them a chance to do better. Instead all I heard was excuses, was interrupted mid-sentence, and it was clear they were not interested in doing anything to make up for my terrible experience with their office. Honestly, it was super disappointing after seeing such stellar reviews on Yelp. I don't know why I got the worst from this office, including incredibly poor care from Dr. Wei. In the end, I paid for a big waste of time. Do not recommend. read more

Dr Ann Wei is the most heartless dentist I have ever met. I visited her office in late 2019 as referred by Dr. Hieu D. Pham, DDS, MD, then a specialist of UCSF Dental Center. I visit Dr Wei again in April 2020 when Covid-19 outbreak furiously attacked San Francisco. Dr Wei could ignore my severe headache that was led by the dental partial denture she'd newly made for me. She insisted that I had to make another permanent one to replace the partial that was not stated in the treatment plan. Unless she could not do anything. Due to suffering from the unendurable pain, I inevitably sought another dentist, Derrick Chan, DDS for help in July 2020. I did not need to mention or explain anything, Dr Chan instantly pointed out my great pain was due to the over tight of the partial. He just made just an adjustment and let me released. I have been using with that partial without any problem since then. Dr Chan encouraged me to go back to Dr Wei to have the ceramic crown installed for #6 tooth that I had already paid. Dr Chan also gave me some recommendations. When I reflected Dr Chan's opinions to Dr Wei, she was very angry and said how could a DDS teach an expert like her to do dentistry issue (something similar to that because she mostly spoke in Mandarin to me for all visits). I did not have that ceramic crown fixed for that visit and I have never been fixed it even by today. I tried to call and email to Dr Wei's office at make appointment to fix the crown but the receptionist informed me that my service has been terminated by Dr Wei. I will make a whole story later. read more

I wish I had read all the one-star reviews before coming to Dr. Wei's office. I won't bore you with my details but I'd suggest reading all the one-star reviews very carefully and look out for hidden costs on your bill. Probably one of the worst experiences I've been through. read more

I've been seeing Dr. Wei for over 10 years and have found her to be extremely competent and professional. She communicates clearly and is a warm and compassionate professional. I trust her completely. read more

Dr. Wei helped me bring back my confidence with my smile before my wedding. We've been working on repairing the Gray coloring of a tooth that has a root canal and she guided me through the internal bleaching 4 months before the wedding. Then, when the stress of my wedding caused me to start grinding my teeth at night, she repaired the chipped tooth at an emergency notice. Her staff is so communicative and makes attempts to accommodate my schedule since I live 45 minutes away. Love Dr. Wei and her staff. read more

I was a happy patient of Dr Wei for 5 years and also referred a few friends and family. From a technical standpoint, I believe Dr Wei is the best at what she does. The one-star review is not a reflection of Dr. Wei's technical ability but rather based on lack of oversight on billing, and a lack of professionalism and accountability taken by Dr Wei for my specific situation. A preface to the below account: To be fair, this could have happened to anyone at any other practice, and to be clear, it was the manner in which Dr Wei chose to handle the situation which made it exceptional. Summary: I needed a back molar extracted and replaced with an implant which required a bone graft. Start to finish the procedure would span 6-8 months depending on my recovery time. 1) I prepaid ~$4000 for the extraction, bone-graft, anesthesia and the eventual implant. After the extraction & the bone graft procedures (~ 4 weeks apart), I discovered ~$1200 in charges on my bill with notes under each transaction that read "DO NOT BILL INSURANCE". I check my policy for each of the dental codes and discover my insurance in fact covers 50-80% for each. It takes me 3 requests to receive an adjustment. (Documented) 2) One week after the bone-graft surgery (w/ twilight IV sedation), my left wrist began to swell and turn red. The next day, a vein in that same arm begins to harden and appears bumpy starting at my wrist where IV was inserted and runs the length of my forearm. I contact my brother-in-law (a Cornell anesthesiologist) who advises me to mark the red area with sharpie and head to the ER if it spreads outside of the marking. I also go to OneMedical as a precaution and they give me the same advice and advise me to contact my dentist to inform them. I do, and Dr Wei says to keep them posted. This is also documented along w/ videos. 3 ) The next day the red spot has doubled in size and the vein has further hardened so I head to UCSF. Upon arrival, the intake nurse immediately identifies it as cellulitis and gets me a bed within 20 min. She tells me they see 2-3 cases a night in SF most commonly in intravenous drug users and thus it was "pretty easy to spot". ------------------------------------------------ *It is important for me to highlight that in 2001 my sister was admitted to a hospital for what appeared to be a cellulitis infection from IV which soon turned turned out to be necrotizing fasciitis. She was airlifted to UC Davis where she remained on life support for 9 weeks with feeding tubes, a nearly amputated arm and a 2% chance of survival since it had spread to her trunk. To say I was feeling terrified for my life is not a gross exaggeration by any stretch given this was my only frame of reference for a situation such as this. ---------------------------------------- 4) UCSF says they will need to keep me overnight with a confirmed diagnosis of cellulitis and blood clotting. I received 3 aggressive rounds of IV antibiotics. The discharge paperwork includes notes from the Dr. which reads "No visible markings or skin lacerations. Likely occurred at the point of insertion during IV sedation" (Documented) 5) a week later I receive a $26K hospital bill, $1800 of which is mine to co-pay. I email the details of the incident to Dr Wei and share that UCSF believes it the likely cause could be as simple as improperly swabbing the area prior to inserting the IV. I also share my sisters story to explain my rationale for being stressed about this. My email also says I am sharing this info to pass on to Dr Wei assistant who placed the IV to raise awareness & perhaps prevent this from happening again. Dr Wei then accuses me of scratching myself, or not properly washing my hands, and says "if it was their fault it would have appeared immediately." I inform her this is true for cellulitis incurred from an animal bite, but cases like IV can often take days before physical symptoms appear. I was also already on antibiotics for the bone graft surgery which would have furthered delayed these symptoms. 5) 7 days later I'm back in Dr Weis office to get my stitches removed. I am left to wait for 20 min and then once in the chair, Dr Wei refuses to talk to me about the situation and the bill I received. Dr Wei says: "I don't need to see your bill because we're not going to pay it" "It seems like you don't trust us" (I acknowledge this is true due to the billing and UCSF stay and subsequent victim-blaming). Not once was I asked "How can we make this better?" or was any attempt made to genuinely listen to perhaps understand where I was coming from. Zero empathy but loads of ego. For some, being "right" is more important than doing the right thing. 6) Three days later I receive a certified letter stating I have been terminated as a patient of Dr Wei's. I still need the implant (new patient consultations are ~$300) POSITIVE Dr Wei did refund my money with her breakup letter so that was nice. read more

Though Dr. Wei is a highly regarded Prosthodontist with excellent experience and credentials, what I respect most about her is her ability to understand the WHOLE patient, our overall needs, what is important to us, versus other oral health care providers who only view the patient as a set of teeth or mouth to address. This is the most genuine and earnest recognition I may give to any service provider. That she first asks, "What is most important to YOU and what are YOUR objectives?" speaks volumes. In addition, Bambi at the front desk is equally warm, professional and efficient. Anna, the Dental Assistant/Technician was patient and thorough in taking my FMX (full mouth x-rays.) The office is tastefully decorated and has soothing French Jazz music in the background. This creates a very calming atmosphere which helps to decrease anxiety related to dental appointments! Thank you, Dr. Wei, Bambi and Anna! read more

My general dentist recently retired and I was referred to Dr. Wei by someone I deeply trust. I use to be in the dental world as a sales representative so I am selective about who works on my teeth. I met Dr. Wei for the first time today and instantly loved her. She is very knowledgeable, thoughtful and gentle. I had to have two composite fillings replaced and she did it without any pain! I didn't even feel the needle when she numbed my mouth. I am so excited to have a new dentist (Prosthodontist) that I can go to with the utmost confidence. She also has some of the latest great technology to support her procedures. If all doctors were as great as she is people would be so much more comfortable going. I would highly recommend going to her. (As a side note, she was training one of her new employees and she was incredibly patient and thorough in her teaching. This also speaks volumes to how she treats not only her patients, but her staff as well. read more

Dr.Wei is the best! Not only she is an exceptional at what she does, but also is very caring and is so dedicated to her patient's best interest. Very rare to encounter a doctor like her. Every visit is so delightful. I truly feel safe under her care. read more

I have been coming to Dr Ann Wei for 18 years. I wouldn't go anywhere else. Her professionalism and quality of care is outstanding. But more importantly, I feel like part of her family. She takes care of me as if I was related! I am grateful for Dr Ann Wei and would recommend anyone to her office and her care! read more

I decided to change dentists about 10 months ago and chose Dr Ann Wei based on a friend's recommendation. I can't praise enough Dr Wei's professionalism, exceptional dental skills, and warmth. I needed to get a full mouth reconstruction and she made it happen over a 6-month period with awesome results. Throughout the process she was patient, understanding, consultative, and thorough. It was great to know that before the work was complete, I was given the option to be seen by Dr Wei anytime there was an issue with any of the temporaries. In addition, her office is run very efficiently. Bambi at the reception desk is polite, sunny, and is spot-on in terms of juggling appointments. Finally, Dr Wei works Tue through Sat, which I found convenient because of the Saturday availability. read more

I have been meaning to write this review for a while! Dr Wei is a true gem of a doctor. I actually can't wait to see her again! Her bedside manner is warm, reassuring, attentive, and meticulous. She even put a little cotton ball between the bridge of my nose and the protective glasses so the glasses wouldn't squish my long eyelashes. AMAZING!!! I have never received such sensitive care ANYWHERE! Technically, she somehow makes the work of drilling into teeth seem effortless -- almost poetic. I remember getting up from the chair and saying, "Wait, that's it?" Not to mention that the whole staff is amazing. From reception to the assistants. Simply wonderful, warm, and welcoming. I am bummed I won't get to see everyone there until my next dental cleaning in six months! read more

Do not trust her with your teeth. I went to her after being referred by a friend of hers, first mistake, and believed all her lies. All I needed was a new crown on an implant, I had a temp crown that was placed perfectly but the color didn't match, I wish I would have just stuck with what I had. Ann Wei ruined my smile. She insisted she would do an amazing job, and yet she left me disfigured with the most hideously large and misplaced crown that she shoved over the tooth next to it which has forced that neighboring tooth back and left me in severe pain. I tried working with her to get her to fulfill her outlandish bragging and even begged for the old crown back which she had destroyed. She ended up throwing such a major tantrum that I left physically afraid of her because she is mentally unstable with a massive ego and zero talent. I saw another review say she is racist and that is highly probable, but she is definitely insistent on disfiguring people. read more

Ann Wei, DDS FACP - General Dentistry Near Me - San Francisco, California

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Dr. Wei was my dentist for about 7 years while I was living in California. Throughout the years, my experience with her office has been superb. I cannot think of any disappointing experience. Dr. Wei is very warm and it is contagious to the rest of the staff. One nice thing is that they ask questions about how life is going, and then give you time to answer BEFORE sticking a bunch of tools in your mouth. I had routine cleanings twice a year, and I would go to her office even when I was living in Davis because I didn't want to switch dentists! Over the years, I went to Dr. Wei for wisdom teeth removal and 1 cavity filling. As for your appointment, sometimes you'll have to wait a bit, but they never rush through your appointment. Their office is located near Union Square, so you should be prepared for traffic and you'll probably have to pay for parking. read more

Highly recommend Dr Wei! she is so kind, professional, and so highly skilled--talented at her work! Very patient and explains things to you. Her expertise as a dentist and endodentist is top notch. She is a perfectionist in the best way. So nice and highly qualified, educated at the best institutions. Her office is also very nice and billing is easy with my delta dental--always very clear what I owe, etc. I ask a lot of questions and she always goes above and beyond! She loves her work and it shows. I always feel comfortable with her--I have full confidence in her and her work and it takes a lot to earn that with me. I have been a patient of hers for many years now--time flies! read more

I don't have enough good things to say about dr. Ann Wei and the office staff. I'd been putting off dental implants for years because of the pain and cost. Dr. Wei worked with me on breaking down the cost and worked with insurance to get the out of pocket extremely affordable. The surgery itself was shockingly easy and I didn't feel a thing, such a gentle touch! Bambi is the most personable and helpful office manager ever!! read more

I had 2 of my wisdom teeth pulled by Dr.Wei two days ago. The procedure was pain-free. Nitrous oxide plus dr.Wei's light-handed local anesthesia helped a lot. Dr.Wei was very gentle and precise in every of her move. She made sure I felt comfortable throughout the procedure. I had a whole lot of anxiety right before the procedure but dr.Wei's calmness and kindness made me feel so much at ease. I barely have any swelling, at least not that anybody around me can tell. Brenda, the assistant is the sweetest girl you'd ever meet. Cameron at front desk is very accommodating. 10/10 hands down. I would recommend this office to everyone! read more

Ann Wei doctor is very thoughtful and professional. I had a great experience here at Ann Wei DDS.

I went to Dr. Wei some time ago. When, I did there were negative reviews about her prices and professionalism. The vast majority of which have magically disappeared! Dr. Wei, is nicer to patients with certain attributes, than she is to patients who don't have them. I went to see her for a tooth ache. She told me I needed to have all my teeth pulled out, and dentures put in right away! She said I should come back for an estimate of charges. She did nothing to relieve my pain that day. Nor, did she suggest any ways I could get relief from it in the meantime. When, I went back the estimated charges were over $20K. I told my mom about that, and she's probably still laughing! Because, it cost my dad $500, for the same services. Granted, that was years prior, but still. Her costs were more than two full years of rent! That wouldn't have been all either. Since, the dentures would have been temporary. I haven't been back, and still have all of my teeth. Thank you, very much! read more

All in all, if you want to look for a very 'gentle touch' and yet meticulously thorough dental examine, you will ENJOY Dr. Wei's examine style. My upper right tooth had a root canal 20 years ago and on May 17, 2016, it grew a lump like 1/4 inch size and I couldn't eat through the dinner, the 2nd day when I got up, it grew like a delta shaped 1/2 inch size and ballooned up. After looking up my insurance plan I went to DDS. Alfonso Gonzales, as the list showed, his daughter, Maria Gonzales, is also a DDS, examined me, told me that an extraction of the tooth was needed on the Friday. And she gave me antibiotics to suppress the tooth lump till next appointment for an extraction. I got frantic. Then I was lucky, my friend, told me this dentist Ann Wei, originally from Taiwan, the type of dentists that I were searching for. Then I emailed then on Fri., her front desk receptionist, Sandy, called on Sat., she was extremely empathetic, heard my description, decided she would have Dr. Wei to call me to see if she could see me at earlier time. That was a Sat., and Dr. Wei called me around 18:00, after having her day and asked me to come in her Mon., when that was her day off at the clinic, her receptionist would not work at the time to take my money. So on Mon., I went, Dr. Wei, did a thorough examine - SHE TOUCHED THROUGH OUT MY GUMS AND PALATE and then told me that the front tooth was broken inside the bone and thus there was not way but to extract it. She also told me that just an implant right back to the front tooth would not work for me and made a phone call right away to Dr. Reed Rayher, to make an 'urgent' appointment, the NEXT DAY! Dr. Reed Rayher received me the next day, and because time was tight, or he would have given me the tooth extraction that day. Then I read a couple of stories here, learned that Dr. Wei has helped several emergent situations for people (well, to each of us, it is all emergency to us). I'm also sooo happy that Dr. Wei told me that a simply front tooth implant would not help me, if I don't solve other periodontitis problem. Dr. Maria Gonzales didn't tell me that! I feel Dr. Wei is providing a whole scope view of my dental problem and I was very happy with the chance to see her. On Wed., the first work day of a week, I went back to Dr. Wei's office, so that I could pay her consultation, only found that her receptionist was talking to my insurance company and the way she talked was so throughout and sweet. It was very pleasant to speak with her. Now I'm hoping that my dental plan to switch to Delta next year, so I can follow up with her with a 'better' plan. read more

Called yesterday with an emergency. They met me at 9am (a Saturday) and offered me amazing service. I honestly could not be happier. read more

Dr Wei saw me from 5:30 to 7:00pm on a Saturday night on Memorial Day weekend!! I had a broken tooth from a bike accident. I am so thankful!!! read more

This is long time over due, but needs to be said (or better yet, written) Dr. Ann Wei has been my dentist since 2013. I was recommended to her by a sweet couple I met while working as a park ranger in 2012. They gave me her card. And thank god I kept it! A few months later, and old crown can off and I had no idea what to do or where to go. Thankfully, I found the card and contacted Dr. Wei's office. Allison, her assistant, set me up with an appointment to assess my issue. All the time Dr. Wei inspected my mouth, she went through her method in full detail. I had to go back a few times after that before the crown replacement was completed to get a fitting for a temporary one. 1 month later I was done with the nightmare. I have been a patient of Dr. Wei ever since. It is truly wonderful to have her as my dentist. Thank you! read more

Phenomenal!!! Dr. Wei is a prosthodontist who specializes in very difficult dental restorations, implants, etc. She also teaches aspects of her specialty at UCSF School of dentistry. While I was a dental student I had the opportunity to assist her in a particularly challenging implant case from start to finish. I can promise you this; besides her outgoing, friendly and fantastic bedside manner, her knowledge, organization, attention to detail and hand skills are second to none. A few months ago I was referred to Dr. Wei by my general dentist (another awesome dentist, Dr. Robert Ho) because I needed a special restoration which he doesn't provide. I was excited to make contact with her again, but also a little nervous being on the other end of the drill. I felt compelled to write because the entire experience from beginning to end was an exceptionally pleasant one. I HIGHLY recommend Dr. Wei. As her patient she made me feel very relaxed and comfortable throughout the procedures. She's exquisitely gentle and vigilant about my comfort level at all times. She was never rushed, and it may sound funny coming from a dentist, but I enjoyed how she explained everything she was going to do before doing it. It made me even more relaxed because I was never surprised. I told her she would make a fantastic pediatric dentist! You won't be disappointed! Sincerely, Paul A. Johnson DDS Pediatric Dentist, Sacramento CA read more

This review is based on their policies regarding patients' dental records. I scheduled an appointment with Dr. Wei some weeks ago. I need extensive dental work, some of which is urgent. Having seen several dentists and two other prosthondists in the past 4 years, I am well aware of the scope of work I need and the cost involved. I am also quite familiar with the consent forms I've been required to sign for each of the several dentists and two prosthondontists I've seen. The reason I made the appointment with Dr. Wei is because I wanted a third prosthodontist opinion prior to embarking on a dental treatment plan that is estimated to cost upwards of $40k, and I hoped to get someone experienced with patients unable to have epinephrine. Unfortunately, I am not going to have the appointment after all, despite the pain in my jaw and the weeks of waiting. I received the new patient documents via email about a week ago. I started filling them out on Monday when I discovered that one of the many consent forms include a release that includes the following: ..."receiving dental treatment in this office you consent to and authorize Dr. Wei and her office staff to take photographs, videos, and radiographs relevant to your dental treatment. These photographs, videos, and radiographs will be used as part of your dental record and may be used for, but not limited to, recording keeping, educational purposes in patient communication, and university/professional lectures. ...We understand that the appearance of one's teeth and oral health can sometimes be a sensitive subject. Our goal is never to embarrass any of our patients- we want everyone who comes here for treatment to be comfortable with the office and its policies." I called the office and left a message that I was uncomfortable with the idea of them using any of my dental records for their business purposes.The day before my appointment I played phone tag with one of Dr. Wei's staff, and when I finally spoke with her, she said that they could not alter their policies for individuals because it "would not be fair to other patients." That makes no sense. Particularly because on the following page (page 8 of 10) of the intake forms, entitled "Privacy Practices," it specifies: "You [the patient] have the right to restrict the sharing of your information." Apparently they just put that page in their because it is mandated by law. It seems they don't actually honor what is stated, as obviated by the fact that, though they "want everyone...to be comfortable with the office and its policies," and they say you have a right to restrict who they share your information with, they actually won't make any accommodation to make you comfortable or honor your right to restrict that sharing, they'll simply refuse to treat you. I get that I have a right to seek treatment elsewhere. But prosthodontists are actually not very common, and finding ones that you can trust to rebuild your entire mouth when you have pre-existing medical conditions is even more difficult. But if I'm going to pay market rate, out of pocket, for medical services, I expect my right to privacy to be honored. The only times that I have ever been required to consent to allow my medical records to be used have been in a teaching hospital where there are usually significant discounts for treatment, and sometimes even free treatment. Here Dr. Wei's office wants to use patients' private records in furtherance of a for-profit business. So patients are not only paying a premium for treatment, but they're also required to give Dr. Wei the right to use their medical records for her benefit. I'm definitely not ok with it, and will be seeking treatment elsewhere, though it means prolonging the pain I've been having in my jaw. But I just can't go along with medical professionals that strong arm "consent." read more

Over the last year, Dr. Wei has completed more than eight restorations. They all turned out to be very beautiful and very functional. Because of Dr. Wei's careful and gentle approach, I essentially experienced no pain during the procedures or afterwards. Dr. Wei personally designed some of my restorations. She designed them in such a way that she preserved as much of my natural tooth structure as possible. Dr. Wei is a very kind and ethical person; she tries hard to please her patients, and she does not do unnecessary dental work. I have countless fillings and restorations in my mouth, and as a result, I have been to different dentists in various parts of the country. Dr. Wei is, by far, the most skilled and talented dental professional I have ever met! I can recommend her highly! Dr. Wei is also a teacher and supervisor at UCSF Dental School, and she has her own website: annweidds.com read more

Dr. Wei has been fantastic. Had 5 crowns done by her 6 months ago and they turned out great. No pain or issues. She takes great pride in her work and makes sure everything is perfect before letting you go. I highly recommend Dr. Wei to anybody who needs dental work. read more

Ann Wei, her assistant, and her secretary Allison are all so kind and professional. I had 3 fillings done and they were painless and positive experiences. Very easy to get appointments that worked with my schedule. Thanks so much! read more

Dr. Wei is fantastic! When I had an emergency with a chipped tooth, Dr. Wei came in to fix the tooth off hours, even finding someone to cover teaching her class at UCSF so she could make time to see me. Dr. Wei is really friendly, always remembers her previous conversations with you, and generally just makes going to the dentist a breeze. read more

Dr. Wei is an amazing dentist! Definitely the best dentist I ever had. I recently started invisalign and my orthodontist recommended I get a cleaning and checkup before I started treatment. I didn't have a local dentist since I recently moved to the area so she recommended Dr. Wei. Specifically, she recommended Dr. Wei because I mentioned my fiance also needed a new dentist and he has some rather complex dental needs and also was not a huge fan of going to the dentist. I called Dr. Wei and left a vmail and she got back to me the next day. She was able to see me that same week which is great because I was eager to get my invisalign started. The office is modern and very nice. Dr. Wei was super friendly, gentle and calming. She took her time and let me know whenever there might be something slightly uncomfortable. It was definitely the least painful cleaning I ever had!! My orthodontist mentioned me and my fiance to her before I called for the appointment so she was genuinely interested in understanding his situation. No pressure for him to make an appointment for her but wanted to answer any questions we might have and ease and concerns for him. The following day I went into my orthodontist for the impressions for invisalign and he commented on clean my teeth were! Just proves what a great job Dr. Wei did! Unfortunately, Dr. Wei was out of network for my DMO but I will probably change my coverage plan so I can continue to go to her. read more

My favorite dentist! I found Ann by word of mouth referral from another dentist on Yelp that had tons of positive reviews and hence, too many patients and no space for me. I saw her after I had another visit with a dentist in Berkeley that just didn't rub me the right way. I saw Ann, and she took care of me. I wanted a conservative approach and not have to get a root canal if I didn't need to. Ann took care of the teeth and we were able to save the tooth (for now) and will keep an eye on it for the future. She's sincerely friendly, not pushy, very intelligent, and knows what she's doing. She's not one of those dentists that will try to push other services onto you to make money. She does what is best for the patient, and that can be rare nowadays. Also, she has the latest equipment, unlike the other dentist I saw. Finally, her office manager Allison is awesome. Smart, sincerely friendly as well, and on top of everything. She knows what she's doing and dealing with my insurance was so pain-free for me, I was surprised. She simply took care of everything. Plus, I mentioned she's a sweetheart, right? My son also saw Ann, and I was pleased with her care as well. The thought that I shouldn't leave this review on here, because she may get inundated with patients and it might become harder for me to get appointments, did cross my head. But they deserve to be recognized! read more

I found Dr. Ann on internet recently . I had very complicated case and was looking for the good dentist . From my first visit I understood that Dr. Ann is the doctor that I was looking for. She is not only good doctor she is the perfect person. Very knowledgeable , patient ,really cares about you. I believe everything she tells me. If I found her early I would not had the problem that I have now. Every time I come to this office I have excellent support and care She and her staff are great. I would recommend her to anyone. read more

Being from a family of dentists (father & uncle) I grew up with excellent, caring, in-house dentistry! I now know how privileged (and spoiled) I was because top-quality, reasonably priced dental care is just not that easy to find. So for those in search of a great dentist, I highly recommend Dr. Ann Wei at 450 Sutter in San Francisco. My recent experience (April 2012) with Dr. Wei involved a lower molar that was becoming increasingly sensitive prior to leaving the country. I had already heard of Dr. Wei through mutual acquaintances and contacted her explaining that I felt as if my tooth were ready to crack. Dr. Wei made time for me the same day and within minutes identified a micro-fissure on the back side of the tooth. She felt that there was a considerable risk that the tooth could fracture and recommended a porcelain in-lay / on-lay. Knowing that I was traveling in one week, she stayed late to prep the tooth and place a temporary crown. She then accelerated the normal 2-week lab turn-around so that the final prosthetic was back within 5 business days and again stayed late to cement the final product. Bottom line - within 6 days of my first visit, my tooth was like new - impossible to tell that it wasn't a fully natural tooth; very fair price; and completely painless every step of the way. In addition, I learned that Dr. Wei had studied and practiced in Taipei's major hospital - a true, big-city testing ground and that she had since achieved national certification here in the states as a certified prosthodontist, an elite group of only several hundred dentists. Dr. Wei also teaches dentistry at the UCSF dental school from which she got her American degree. Friendly, helpful, and a very patient communicator, this is dentistry as good as it gets. Allen Morris, San Francisco read more