We have used JenLovesPets for years and they are the best. The services is available in Rancho Penasquitos and other close-by communities. They offer a variety of services for dogs and cats. They send pictures and emails every time they stop by. We use them when we go on vacation and our cats are in great spirits when we get home. Peg and Lloyd read more

Just wanted to update my review to say we've been using them on and off for dog walking whenever we are out of town, they are still amazing. We know our dogs are in good hands with them (they are still a handful!), they are quick to respond, and I've had neighbors ask me about them because they see them on walks and they see they are good to my dogs. They always show up in my requested window and have been able to fit us in even when I reach out last minute. read more

Hi, just a long-overdue review. I have been a customer for around 8 years now if not longer. Jen and her team have been amazing with my cat whenever I needed to leave for a trip. it's been a peace of mind and I love how easy it is to communicate with them through their portal or emails. My cat being pretty easy to care for, we didn't have any issues specifically, but whenever anything happen they have always communicated about it with me. I just came back from an international trip and it was wonderful knowing that she has been taken cared very well by Jen's team. Thank you so much! read more

We love JenLovesPets. Jen and all of her staff are incredibly friendly, pet knowledgeable and responsive. We have been taking our miniature Australian Shepard, Remy, to Jen since she was fully vaccinated at 6 months. We first did the AKC puppy training with Tay. Tay is amazing at teaching our puppy and training us because let's be honest you're really training the owners. With her guidance we were able to have more meaningful and positive training interactions with our puppy. Our puppy also LOVES daycare whether it is the VIP or private daycare. We get tons of photos and updates on Remy. She gets the appropriate amount of play and breaks. Remy never wants to come home. We know our little girl is in good hands with Jen when we have her boarded. JenLovesPets is the whole package. We would recommend without hesitation. read more

Was recommended by another pet sitting business and couldn't be happier! Jen and her staff were amazing with our two cats while we were out. The daily updates were super detailed and we loved the pictures they sent each day! Will definitely be our regular cat sitters read more

Our grand pup Thor the Conqueror had CCL knee surgery back in July and Jen Loves Pets saved us. Her team stepped in during his recovery and handled his PT, walking, and mobility exercises while we were at work. Their professionalism, was outstanding. They use a portal to document everything they do with the pet they are visiting and even take the most adorable pictures. If we had any questions or concerns they got right back to us to reassure us and adjust the routine to meet ours and Thor's needs. During the last part of his recovery we added some training for him. He gets a little crazy at the door and back fence and we were afraid he could injure his other knee. Without hesitation we received a visit from the training team and it took off from there. Jen Loves Pets offers a number of services that meet both sitting, walking, and training needs for your pets. Now that he is better, he is returning home to LA this weekend and will be sad to no longer be seeing his besties. I know for sure if I ever have a need for a pet service this will be the first place I call. read more

JenLovesPets - Dog Walkers Near Me - San Diego, California

Best pet sitting and pet care place in San Diego.

I didn't have a good experience with JenLovesPets at all. My disappointment is with both the quality of service and the lack of consideration and regard for the customer needs. Overall, Jennifer from JenLoves Pets appeared very nice and charming on the first meet and greet visit, which is why we hired them, however I am greatly disappointed with the experience once I became a customer. We have two dogs, a 3 year old male and 11 year old female, both are mixed breeds. A few times the walkers didn't show up within the scheduled window of time, they were either earlier than 10:30 or later than 2:30. That made my older, 11 year old, female dog pee inside the house since she couldn't hold it. To my disappointment Jennifer didn't feel a bit of remorse, simply her response was that they had a busy day. A few times, Jennifer had to send her son to walk our 2 dogs, due to no other walker availability. Our male dog can be a bit choosy with people, so her son was not able to leash him and take him out for a walk. When I asked her to please try to send another walker in the future, anyone other than her son was ok with our male dog, she said no, and that she wanted to train her son with our dog. I was not given an option or a choice at all. Well, it took her son 3 times to be able to leash and walk our male dog out. In the meantime, he had to let the dogs out in our back yard, where I asked them to please spray the grass after the dogs did their business. Unfortunately, on one occasion her son forgot to turn off the hose, so it ran for a few hours before we got home. Again, Jennifer had no remorse for any of it. On another occasion, when I forgot to schedule less than 48 hours in advance, she invoiced me the extra $ fee without giving me an advance notice. She was again uncompromising in her response. She did cancel the service, but still wanted to charge me the extra fee. So, not only that I didn't get service, but I was supposed to pay the extra fee. Jennifer immediately resorted to quote the contract and that I should have basically known better. Unfortunately, I had forgotten that part of the contract, and she never reminded me until it was too late and she insisted that I pay her anyway. Jennifer seemed to stick to the letter of the contract only when it benefits her, and does not like to be held accountable for following the contract herself. When I brought up the fact that she didn't follow the agreed upon walk time, which I thought was already plenty wide, 10:30-2:30, she got mad and immediately cancelled our account altogether. She didn't address the issue of her not being able to follow the schedule at all. She left us without a walker for the next 3 days that caused some disruptions in my husband's and my schedule, since we both work out of the house. Overall, not a pleasant experience and I would not recommend JenLovesPets services. They are not reliable, and Jennifer does 't treat the customers with respect. read more

I can't believe it took us this long to join the Jen Loves Pets family. I had them bookmarked for a few years, but could never bring myself to call because we were a bit apprehensive about giving someone access to our home. Our schedules forced our hand, and I just wish I had signed up long ago. The process to sign up is easy breezy. Once that's done, Jen comes over for a meet and greet. She is so personable and sweet. I was put at ease immediately, as were our pups. The $10 meet and greet fee is applied to your first visit, so don't worry about that. We've had 3 different sitters in the past few months, but they have all been amazing. They send an email update right after the visit with pictures attached. We haven't had a single issue. The prices are extremely reasonable, and if you're anything like me, and do everything last minute, they will accommodate you too. It costs just a tad extra, but well worth it when you're in a bind. read more

Best pet sitters I have ever had. They are always on time, give so much love to our dog and send awesome reports and pictures while we aren't with our babies. They love our pets as much as their own. I highly recommend them. It's also super easy and convenient to use their webpage for planning everything with them for pet sitting services. read more

JLP!! I love you! I learned about JLP from a friend who was getting daily workday dog walks. I started to call her when I needed her in a pinch - my old job liked to announce that we were doing things, like going to baseball games, with zero notice. Things like that. She always came through. She even left adorable diary entries of what she and my doggie did. Fast forward to almost a year and a half later. I have another dog now, and was moving back to JLP's territory. Our dog is not easy. She is wary of strangers. So we went through our meet and greet process, as we had to do with our previous dog walker. JLP is just so good with dogs. And they truly love her! Tomorrow is our first official dog walk day with JLP and our 2 pups. I can't wait to hear how it goes! read more

JenLovesPets - Dog Walkers Near Me - San Diego, California

We recently went on a trip and had JenLovesPets care our two dogs when we were away. They are THE BEST . After each visit the dog sitters wrote summaries of their visit including picture of our pets. The communication was extremely good with us and among their staff. Truly an excellent company. I highly recommend them for your pet sitting needs. read more

I am so grateful to have found Jen! She and the team have been so loving and warm towards my Reese baby. Reese has always been anxious around other dogs, especially when they are in large numbers. She was always anxious to go to other doggy day care places. I called Jen after searching Yelp and I am so happy I found her! She is so flexible, knowledgeable, and loving towards Reese. When Reese became sick she was on the phone with me trying to figure out what might be going on and genuinely cared about her well-being. Reese always seems so happy when she has a visit from Jen. She gets exercise and loving for an entire hour and is in heaven. Thank you Jen!! read more

JenLovesPets - Dog Walkers Near Me - San Diego, California

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This review is just for the intake/enrollment process (our dog sitting is scheduled for upcoming date, and thus am not yet reviewing that as it's not happened yet). I spoke with Jen the owner herself, and she's so nice and easy to work with. They have a very nice website and sophisticated system online where you can request service directly for specific dates and times and may payments online too. She's a local business person who started the company after a career reinvention, something I personally relate to. I hope the actual dog sitting will be as great as the sign-up process! By the way, she's one of the only pet sitters in town who will accept aggressive dogs, something to keep in mind if that is something you struggle with. read more

Hands down the best pet sitting service in San Diego!!! I cannot say enough good things about Jen and the entire JLP team. I have a job that requires 10 hour days and that's far too long for my fur baby to be home alone. I signed up nearly a year ago for daily dog walks and am so happy I did. I tried initially to hire neighborhood kids but the reliability & dependability factor wasn't up to par so that's how I came to find Jen. My pup is somewhat skittish but over time she has grown to love the JLP crew as much as me and actually looks forward to her daily visits and play time. The daily photos & walker notes always put a smile on my face. :-) I am a person who relies quite a bit on reviews and recommendations so trust me when I say if I could give 10 stars I would. read more

My experience was not as good as others. We were gone for three weeks and during that time, we had six different people come and work with the dogs. My neighbors tell me that sometimes they brought a friend. I have three pairs of Maui Jim sun glasses that I use. I brought two on vacation, and when I returned the pair that I left was missing. I mentioned the glasses to Jen, but she didn't comment. Since there were so many visitors, I am not sure what to do. It has been four months, and finally I am writing this review. Also, when I returned the house looked like the dogs were there alone. It was not very clean, but not super messy either. I had to vacuum and clean the floors. I know the sitters came, because I could see them enter with a video feed. I would not do this again. With the unknown of where my glasses are and the house not being clean, just seems like boarding them for such a long time would have been much better. read more

I wanted to wait until I cooled down to write this review to ensure it was fair. To set the stage, I had used this service a few times and had scheduled Jen for over the holidays, including NYE, and because I expressed that I hadn't been completely satisfied with the service she abruptly cancelled all my upcoming service and left me hanging with no one to watch my pets over the holidays. Very, very unprofessional! They certainly provided lots of pictures of my cats while they were pet sitting, however, they spent more time on their phones taking pictures and writing their report and they didn't pay as much attention to the cats. So if you want a service where they just take lots of pictures rather than spend quality time with your pets, then this may be the service for you. However, be advised to carefully read the cancellation policy - as I was billed for services I didn't get not realizing that even though it was cancelled I was still being charged. read more

Jen and her team are absolutely amazing! My husband and I went out of town for almost two weeks and their awesome system of daily email updates really put us at ease about leaving our three cats home alone. It was great being able to hear a little about our cats while we were on vacation and to know they were being properly attended. We have used other services in the past and had less-than-stellar experiences, with kitty vomit and pee left around the house. They were obviously not being taken care of! But with Jen and her team, from the meet and greet to the last day, we were confident that our babies were loved while we were away. Their pricing is competitive and for what great device they offer, it's a deal! We will absolutely be calling Jen when we next leave town! UPDATE: We have used Jen Loves Pets and her team several more times since first posting, and I wish I could add more stars!!! The whole team is wonderful, each person has sent us an extensive daily review with pictures of our kittens attached. We have three cats, and each day, each team member who visits makes the effort to send us at least one picture of each cat. We're a little high maintenance about our pet care and left a full typed page of detailed instructions and EACH TEAM MEMBER has taken the time to read it and update us on which items they accomplished on their visit. The level of care and service provided by this team is well worth the price. We love them! read more

They are the best! JenLovesPets (JLP) treats our dogs as though they were their own. We have had to call Jen a couple of times due to family emergencies to come and care for our dog children on a moments notice. JLP seamlessly worked us into their daily schedule. On scheduled visits they fuss over our kids and provide a detailed account of the visit that includes pictures. If you need pet care assistance JLP is the service to call. read more

Fantastic pet sitter !! Jen and company are fantastic ,caring , and very reliable . I had to fly across country on short notice because my father had a heart attack , and was able to book my babies' pet sitter at really short notice- which also happened to be Thanksgiving week . Was very reassuring when I was already completely stressed out . Whenever they come , you get an email update with pictures of your babies when you're away . Would recommend them to anyone !! read more

We really appreciate and love, love, love JenLovesPets! Having the JLP team come in and care for, provide much needed attention and love, and play with our 10 year old cat really makes it a lot easier to leave for those long weekends or actual vacations. I get daily updates on what he's up to, with pictures! They are very reliable and I never have to worry when we're away. read more

Every once in a while, you want to write a review. You've found something good, and you want to tell people about it. Then you debate writing it up because you don't want too many people to know about it because you don't want to ruin it for yourself? Selfish selfish selfish! I called on Tuesday morning to see if Jen had any room for the fluff tornado at playtime. Unfortunately (for me), Jen gives all the dogs a temperment test and meets with the pet parents first, goes over expectations, paperwork, shot records, food, allergies, crating, potty, shot records, and well, I had to go to work, so we set a time for that evening. What can I say? She's a safety girl. First impressions? The house and yard are clean clean clean which is amazing because if I ran a Doggie Day Care out of my home, my family would probably call Hoarders on me. Jen is a lovely woman, very friendly and obviously loves what she does. We went over my expectations while Doodles was having his temperment test (insanity play time). Jen is very well qualified. She obviously loves what she does and just recently has been lucky enough to be able to do it full time. She also trains the dogs in her care! She has a very soothing voice and rewards good behavior with lovies and the occasional treat. Doodles was not only exhausted when he got home, but I think he might be completely housebroken as well! Animal Planet, are you listening? I think you've got a new star on your hands! I wish Jen lots of success...she deserves it! Doodles will be back (once he recovers)! read more

This place is a gem! First steps with our puppy such as socialization, some commands and behaviors were so important and helpful to get in place to have an easier time with our dog. We had previous experience, with different dogs we had, with different trainer, but the combination of, Tay, Zoom class and in class dog socialization is brilliant. We took our puppy, Luna, to S.T.A.R puppy course, and Tay in a positive, kind and patient guidance, has helped us shape Luna to a much relaxed, well behaved puppy. As puppy gets so easily distracted, it always good to start with minimal distractions, and add some, once behavior is established, so working from home in Zoom, was an excellent idea, which also left us more time, to communicate with Tay, ask her many questions - to all we got answers. The place where puppies get to socialize, is super clean, you get to see the puppies in video in Zoom, and see how well they manage it. Overall, super easy and enjoyable, not to mention puppy socialization is a must, and well behaved puppy makes life so much simple! Thanks team, and hope to see you in CGC class! read more

JenLovesPets - Me and my puppy (: - Dog Walkers Near Me - San Diego, California

Jen and her team are absolutely amazing!! I had never used a pet sitter before and after meeting Jen I felt comfortable leaving my two cats for the week. She was so loving towards my pets and did a lot to assure me that they would be cared for. That first day I was gone I received my first email update from Jen. She updated me and even sent a picture! Now whenever I'm gone I look forward to those emails, which not only let me know that my pets are being taken care of, but alway sounds like the pet sitter is excited to be there and show the pets some love. It is such a great system that Jen and her team have! I now use her services whenever I go out of town! read more

Jen is amazing!!! A really great place to leave your four-legged son or daughter!!! :O) She and her family truly love dogs and my dog can't wait to go there either. He is taken such great care of and we feel so blessed and grateful to have found Jen! Her rates are very reasonable and the accommodations are perfect!!! I can't rate JENLOVES PETS ANY HIGHER!!! I WOULD GIVE HER A MILLION STARS IF I COULD !!! THANK YOU JEN!!!! read more

I LOVE JenLovesPets! A little reluctant to say, because I'd like to keep this company my little secret. But I'm beyond pleased with them time and time again. I've been working with JenLovesPets for about six months now. My dog Cody goes for overnights. Every time JenLovesPets staff come over to pick him up (for $5 or you can drop off, yourself, for free) he is super excited to go! And this is NOT the case with every dog-sitter, I've had worrisome experiences. They offer so many services too for dogs, cats, house-sitting, dog walking, dog park outings, pet taxi, pet CPR training, and more. They are trustworthy and responsible, highly recommend! read more

JenLovesPets - A happy customer! Cody loves JenLovesPets!! - Dog Walkers Near Me - San Diego, California

Tay is the best. Our puppy loved her, and she's really helpful teaching us the needed cues, etc. I also highly recommend the puppy play date class. Our dog is always the best when she meets new friends. She is even able to bring them out of their shells without freaking them out at all. Thanks Tay! read more

Jen and her team are wonderful! I've had them watch my precious pups on several occasions over the last few years and every time, my fur-babies are very well taken care of. I've got one now who we adopted about 19 months ago. She's been shut down and reluctant to trust people, but on the initial meet and greet with Jen, she figured my baby out quickly and advised her team on how to make my skittish baby come out of her shell. I'm incredibly grateful for the care and love the entire Jen Loves Pets team shows my pups! I can't recommend them enough. Seriously the best pet sitting, boarding and walking service in the area! Thanks Jen and team!!! read more

It was the first time EVER to leave my baby, lulu with a stranger to care for her. But from the moment I spoke with Jen I was out at ease with her gentle and patient manner. Lulu is a fearful dog and will bark non stop at strangers, jen was a miracle worker in getting lulu to slowly trust her. I will continue to use jenlovespets because I know my baby will be in good hands. read more

JenLovesPets - Lulu decided it was time to wear her new bandana! - Dog Walkers Near Me - San Diego, California

Jen and all of her staff are absolutely amazing! I was cautious at first because I have a large, leash aggressive German Shepard. Jen reassured me that all of her staff are all trainers and are well trained in handling various dog behaviors. She made me feel so welcomed and at ease when we did our meet and greet- my pup and kitten loved all of the staff right away! They always go above and beyond with taking care of my babies, with tons of adorable pictures, a detailed description of how the visit went, and anything I need to be aware of. Everyone is so genuine and I can tell they really love my animals. I would not feel safer or more satisfied with any other service out there! I truly love them and am so appreciative! read more

Jen is tremendous, reliable, trustworthy, and someone that can be counted on completely. From the moment she walks in, you can tell your pet is her top priority. After two years of being able to bring my pet to work, I was forced to begin keeping him home during the day. On limited notice, Jen took over visiting with my dog daily. She has eased concern considerably, and has done an amazing job. I would recommend her services to anyone. She is absolutely fantastic. read more

I cannot say enough wonderful things about Jen and her team! They have taken such good care of our two cats, I will never trust anyone else with them! They are reasonably priced and I love the daily updates and photos they provide. Such a nice touch! Jen has such a kind heart. She really helped us out recently when I was in the hospital longer than planned and we needed last minute care for the cats. I recommend her and her team to everyone I know who has pets! read more

I can't say more about Jen Loves Pets. Knowing I can leave my boys at home and have someone come in to care for them and ACTUALLY care for them is enough, but they go above and beyond that. You get someone who really gets to know your pets along with check in emails, pictures and the feeling that your pets are being loved on and played with while you can't be there. Everyone you encounter, from the owner Jen to all of her staff, are very knowledgeable, sweet and genuinely love what they do and love your pet(s). If you are on the fence about giving them a try, DO NOT HESITATE!! We have trusted them for over two years now and would never trust anyone else!! read more

I cannot say enough!!! Everyone is just awesome and my herd of kitties just loves them. It means so much to be able to go away and know the fur babies are being loved and cared for so well. I cannot recommend them enough!!!! read more

This lovely team of pet sitters helped us out of a huge bind last minute and took wonderful care of our clan of 4 dogs and a cat. We received detailed noted and tons of pictures every single visit that put our mind at ease while we were away. I cannot thank them enough!!!! read more

Jenlovespets is hands down the best pet service on the area. Her staff is friendly and amazing with the animals. Scheduling is super easy through the app as well as the website. Response time is amazing. They always go above and beyond to meet all of my and my pets needs. I am active duty navy with very long days and a super erratic schedule; I have never once had a problem. While I try my best to reschedule with as much notice as possible, the military isn't always as accommodating as I would like with regards to advanced notice. Jen and her team have always been able to make it all work out for the good of my two fur babies. If I could have given more than 5 stars, I would have. Jen and her team are literally the best! I recently had the opportunity to move closer to work and opted to stay in the area because I know I'll never find a set of professional pet care professionals as amazing as Jen and her team! Of you are in the area and in the market for pet services, LOOK NO FURTHER! read more

I cannot say enough how wonderful Jen and her entire staff are. They took such good care of my kitty Nala. Sent me pictures daily and updates as well. My cat was happy and loved and this is the best pet care service in All of San Diego. Highly highly recommend. read more

Jen and her team know and love pets! They are my go to whenever my wife and I leave San Diego. Our cat and special needs dog get so much love they barley realizes that we left. The e-mail updates after each visit are a great comfort too. read more

Best pet sitter ever!! Jen has been sitting for our two doggies for the past four years. One of your dogs needed someone he could learn to trust so Jen spent time getting to know him. Jen is very dog savy and didn't push him. Within a few weeks she became his best friend! Now whenever I tell him Auntie Jen is coming to take care of him he gets excited....party time!! Our other dog is a princess and hates it when we get out the suitcases. It takes her a day to realize Jen is going to take excellent care of her. But she adjusts and loves Jens special care. We love the pictures and updates Jen sends us. We never have to worry cause Jen is the best!!!!! read more

JenLovesPets is AMAZING. She is not just a "pet sitter" - she's a master at animal behavior. We have two chihuahua terriers and one is quite fearful of strangers. She hasn't warmed to some relatives after years of visits. But she voluntarily climbed onto Jen's lap on her first visit. The same with other JenLovesPets staff. Since we found JenLovesPets we can go out of town and not worry that our dogs are happy and relaxed, not suffering total stress and anxiety. And Jen sends text messages updating us with picutres which is always a bright spot of our trips now. JenLovesPets has also come through in a pinch for us when we were away from the house and had an emergency -- she knows our dogs and their routine and was able to care for them so we could deal with our situation and not worry about them being hungry, lonely, or needing to go out. read more