I shopped around for many estimates for my car body repair for my brand new car with only 3000 miles on it cause getting it back to new appearance (3 months after bought it new) was important to me. I settled on Jeff's because they came highly recommended and were the most friendly to deal with. I appreciated how quickly they were able to get my car in and Brandon the manager kept me informed all throughout the process so I knew when to expect my car back. The body work was flawless and the electronics were all working again when I got my car back 2 weeks later (which was a very fair timeline considering the amount of painting and blending they had to do on my car). I'll definitely come back if I have I ever find myself unfortunately needing body repair again. read more

I've never been in a car accident, and the one time I let my partner borrow my car, he gets us into a wreck. After going through several reviews, Jeff's Auto Body Repair came highly recommended via Yelp. I was nervous about how the process would go, but Jeff's (specifically Heather) made everything smooth and easy keeping communication between myself and my insurance. It took about a month to get my car back, but when I did, it looked brand new! read more

Jeff's Auto Body Repair - The wreck (ouch!) - Auto Repair Near Me - Austin, Texas

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Jeff's Auto Body Repair is one of the most professionally run businesses I've experienced in the car-related industry. I brought a car to them, damaged in a collision. They patiently informed me of how they'll coordinate with the insurance company covering the expense, the scheduling, and followed up with text (or email per customer preference) messages to update me on the status. The work was performed perfectly and they detailed the car inside and out, which wasn't even within the scope of damage, before giving it back. They'll have my business for life. read more

What a snob of a body shop. I have a 2007 Lexus SC430 in excellent condition with less than 100K miles and they don't work in cars that old! Collectors out there!!! dont bother! read more

Auto repair is a tough business. Repairing your wrecked car is not a pleasant experience. The auto repair business is not an automated production line or an over-the-counter sale. It is complex work done by highly skilled people. Then there is the negotiation between car owner and a business trying to survive. Insurance companies are not too happy about dishing out money. They will promise you 2 or 3 days to make a sale and it might take a week to months to complete with parts ordering, damage repair and painting. This discrepancy in time estimates goes with the industry and being competitive. Do not take the time seriously. Most repair places do not have unlimited storage space so they want your car finish and off the property. Jeff's Auto Body gave an accurate cost estimate and stuck to it. The final job looked great. I asked for a few other favors and they complied with perfection. A consideration is they want the 3% charge for credit cards paid by the customer. A money order from your bank is free or of little cost. As far as money goes, Jeff's Auto can be trusted. I find them to be the best of what we have to chose from. read more

I brought my 2013 Toyota RAV4 in for some scrapes on the side in the beginning of 2023. A few weeks into the repair, I reached out for an update. They told me the battery died, needed to be replaced and that they could replace it. After the replacement, my car would start, but couldn't actually drive. They told me they consulted with a repair shop and it sounded like it might have something to do with the fuel filter and they ordered a part to fix it. I asked them not to do mechanical repairs I organized and paid for a tow truck to take it to my mechanic where he fixed it. Jeff's gave me a discount on the body work and stated that sometimes these things happen to older cars. The issue was resolved when my mechanic swapped the fuses. I was not happy with the body work they had done. Jeff would not provide me their insurance information for their business, he told me to come back as they have a year warranty. Hesitantly, I did so as the work was not good and it really needed to be fixed, and I had seen what I thought they are capable off through previous reviews. I met with Jeff and showed him all the concerns and he agreed they were valid, that he'd have them fixed and supervise. they also left a grease type stain on my seats, he said they'd clean it up, that didn't happen. They paid for a rental for me for the extra days while they did this. Note about rental car: A year later, I was charged from Enterprise for this rental. I called Enterprise and they said they had been trying to get ahold of Jeff's for months. I called Jeff's and they said they were unaware of that. I sent over the receipt and they had a check ready for me the next day. When I picked up the car, nobody came outside with me to show me the work that was done, which would have been nice considering what an ordeal it had been. I was still disappointed in the work, but at that point was not going to go back. This place may have been great in the past but that doesn't seem to be the case anymore. The work is poor. read more

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I've used Jeff's Auto Body several times. This last time my car came out looking practically new, even though it's 10 years old. It was beautifully cleaned and organized inside when I picked it up. read more

alway about quality, been in business since 1971. They work for the customer satisfaction every repair.

Very positive experience. Car was fixed quickly and they clean/detailed it. Can def recommend

UPDATE: I'm going to leave my initial review below in place but add more stars to let people know what initially happened and what to be aware of when using Jeff's. That said, in the end, Jeff's (working specifically with his son, Joe) met my satisfaction and the situation turned out ok. They corrected their mistakes, apologized for their shortcomings and we moved past it. As I have said in another review of Jeff's, I do believe Jeff's strives to do good quality work. They wouldn't have lasted as long as they have had they not. What happened originally was an unfortunate experience, but we're all human and we all make mistakes. I will continue to support Jeff's and recommend them to anyone needing auto body work. read more

Absolutely the best. This is the second time I've had Jeff's do body work on one of my cars. I'm in awe at how me made both of my cars look. The price was fair, the customer service and quality of work were exceptional. Also, they got my car finished on time. This is a diamond in the ruff. I'm so glad I found this shop. read more

Jeff's Auto Body Repair - 1990 Foxbody Mustang - Auto Repair Near Me - Austin, Texas

I got a quote from Caliber and it was 1,100 Jeff's quoted me 3,300! I told them that and the only response was ok. read more

Jeff's Auto Body Repair - Auto Repair Near Me - Austin, Texas

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I destroyed my Civic by hydroplaning on Mopac. I thought it was totaled for sure. I hit the guardrail at 65-55mph and the airbag deployed. Looking at the reviews of body shops I chose Jeff's because of the reviews and proximity to my house.   The first thing I would say is miracles take time but hot diggity they did an incredible job. When I first saw it I thought it was someone else's car. It looks and drives better than it ever did. I'm still impressed even after having it back for a couple days. Hopefully, I never wreck another car but if I do, it's going here. read more

Jeff's Auto Body Repair - Mopac can be rough - Auto Repair Near Me - Austin, Texas

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So unbelievably kind and helpful! I went in with my front bumper falling off and they reattached it at no cost. Tech One recommended me so I knew they'd be worth it and I was right. Definitely will return if I ever need to! read more

The shop did a great job on fixing my dented car. It looks good as new. However, I am not giving 5 stars because of customer service. I was initially told my vehicle would be done in 1 week... 1 week passed and I heard nothing, so I called and they said early next week. Again, early next week passes with no contact from them so I follow up and now the repairs will be done in a few days etc etc etc. In the end, a 1 week repair turned into a month. I can understand that it can get busy or things come up, but the shop did not communicate with me at all when there were delays. Being told dates that weren't met was also irritating, especially when dealing with rental cars. Other reviewers said that they were contacted first and updated on the progress of their car, but I have never once been contacted by the shop throughout the repair. Whenever I called to politely ask for an update, the lady on the phone was very short with me. I'm not sure why the customer service I dealt with is the polar opposite of what the other praising reviews say.....I can only speculate. I was recommended this place by another local repair shop that was super kind, but I will not be returning here due to the cold behavior I had to deal with. read more

Denied business without replacing bumper-Damage is on each corner-Received multiple quotes from other local shops without replacement-Appalling Response time was great-Zero Customer service read more

Jeff's Auto Body Repair - Auto Repair Near Me - Austin, Texas

If you want quality work done in an efficient time for a fair price, this is one of the very few places I would recommend. These folks are ethical, think of their customer not just themselves. read more

The service here is amazing! I guess I have bad luck with cars because I've come here a few times for cars. They are SUPER nice, helpful, and honest! It's a little bit pricier than other body shops because Jeff's auto body gets parts straight from the dealerships rather than aftermarket parts, sooo definitely worth the money!! Made my car look brand new!! Will always go to him go repair my car! read more

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Incredible! I needed to get a sideview mirror reattached at a dealership, but there was no availability for months, and I needed a short term fix in the meantime before I left town. I called multiple mechanics to see if they could do a temporary reattachment manually, and no one would even take a look at it until I called Jeff's, who said I could come by the next day. They were very helpful and reattached it temporarily within fifteen minutes. Would highly recommend! read more

Great repair shop. Even better people working there. I'd recommend this company 10/10 times read more

I had a minor accident when a neighbor backed into the front of my car. We decided to handle it with no insurance, as it was relatively straightforward. The quote from Jeff's was by far the most fair of all of them, even stating that some parts could be repaired/reutilized and did not be need to be purchased new (the only ones that told me this). The repair took less than 6 hours and was done perfectly. Communication with the staff was consistent and the quality is great. I hope to not need any additional repairs, but if so this would be my definite first choice. read more

Jeff's Auto Body Repair - Auto Repair Near Me - Austin, Texas

My bumper was ripped off and dislodged the lightbulb with it, and the fender was out of place. They took care of my car with full transparency of the price and services, and when I came to pick it up, they had even cleaned it for me. Everything was great. If my car is damaged again, I'll be coming back! read more

Jeff's Auto Body Repair - Before - Auto Repair Near Me - Austin, Texas

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Oh my god, I love this place. I had a horrible time with a couple of body shops/dealerships and was ready to pay just about anything to get my bumper reattached. I called Jeff's and got booked for a consult a week out. When I arrived, they quoted me an estimated price, and scheduled me for two days later. They kept my bumper at the shop so I didn't have to drive back home with it. I came back in two days later, dropped my car off and it was ready in a couple hours! Looks clean and beautiful and the best part...only $275 (without paint)!!! The other places were trying to charge me $600 (without paint). They held to my appointment time, and quote. Customer service was fantastic...from the guy who did my consult to the lady who checked me out (I wish I had gotten names, it's been too long now). Thanks so much! I will always recommend and I will come back for any auto body needs. read more

Everyone I dealt with in the shop was friendly and helpful. Heather quickly responded to any questions I had. My damaged car ended up being totaled so I can't speak to the body work, but I definitely had a great customer service experience. read more

Jeff's was amazing! Quality service and care, you can trust your car is in good hands here. This was my first time being hit and dealing with other insurance companies, rentals, etc. Amanda at the front desk was god sent!! She was so helpful and worked to make sure everything was as smooth and stress free for me as possible, I appreciate her so much!! Communication was great the shop can text you with updates no need to call and wonder. Would recommend Jeff's to everybody!! read more

Took my car here after a rear end collision. Heather took great care of me, got me a rental car and no wasted time. My car looks good as new! They even detailed it for me. Very impressed. read more

Jeff's Auto Body Repair - After the repair - Auto Repair Near Me - Austin, Texas

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Really fast and professional service at a super fare price. Very happy and I will definitely be a respect customer if I need them in the future. read more

Jeff's Auto Body Repair - New bumper - Auto Repair Near Me - Austin, Texas

Our 2017 Prius had scraping damages on the entire passenger's side. When the car was repaired, my father-in-law, after he inspected the repair, exclaimed "excellent job!" My wife said that it looked like a brand-new car again. What I discovered about Jeff's auto body is that this shop looks after the customer's interests. The cost of repair was about 4 times the initial insurance estimate. Joe, the manager, told me that the extra costs were necessary if the original manufacturer's parts were going to be used. Since we had only bought the car recently and also purchased the extended warranties from the dealer, we wanted the best possible parts to be used. Joe explained that the shop had to communicate with the insurance appraiser twice and invite him to the shop in order to make him understand and agree to the necessary additional costs. We had a comparable experience with the same car. About 2 years ago, our Prius had another small collision damage from a hit-and-run driver and was repaired in a national chain auto shop. They only used after-market parts as a matter of policy and they left noticeable signs of repair. Also, a few years ago, my 20-year-old Toyota truck needed a new rear-end bumper. Additionally, the truck's chassis had small damage and was not straight. I knew it would be hard work to install a new one. Both of these were small jobs and I didn't know if there would be a mechanic who would want to take on this job for such an old truck. When I contacted Jeff's, Joe said he would do this for me and he did excellent work at a reasonable price. Jeff's shop is local, honest and experienced. They do excellent work and they are particularly hard working as they serve the best of their customer's interests. I'd more than happy to recommend this shop to any customers for auto body work. Jing G. read more

I've had some not-so-hot luck with other cars banging into my vehicle. Fortunately, that gives me a good excuse to go to Jeff's. That's right: I appreciate the team there so much that I actually enjoy visiting the shop. Joe has been consistently on-point with his customer service. He is always friendly and professional with me, both on the phone and in person. He remembers me each time I've come in (four times in a decade). And his team's workmanship is excellent. My parked car was recently side-swiped with no note left behind. I stopped by to have Joe survey the damage. He gave me options in terms of price and level of repair - from a $100 buff/touch-up to a $700 good as the day I drove my car off the dealership lot - and didn't balk when I went for the less expensive choice. It was easy to get on the schedule, drop off, and pick up the same day. I wrote him a check (no credit cards accepted) and was on my merry way. Another good experience with Jeff's! read more

This is the best!! We've had them handle many situations...from a totaled vehicle to painting a classic vehicle. Excellent work and experienced personnel! I'd highly recommend them. read more

I took my Honda Civic here about a week ago on a Saturday afternoon. The bumper had popped up the front of my car when I was backing out and the front of my car wasn't clear of the curb. I called ahead to see when they were open and shortly described the problem to them. They said to bring it in. A friend and I stopped by and he fixed the bumper in a matter of minutes, and he didn't charge me. Speaking as a broke college student, this place is a godsend. THANK YOU Jeff's Auto Body Repair! read more

DO NOT GO HERE IF YOU ARE A PERSON OF COLOR OR A WOMAN. They treated me with the worst disregard and absolute disrespect. I checked this place out because I herd from someone how great and attentive they were at this shop. This person who told me this was a man. Worst mistake to listen to them. I went to get a part for my car and they told me it would get there on a certain date, so I had made arrangements and scheduled to get my car fixed that day. The day comes and they don't call me, I have to call them and make sure they are ready to receive me so I can drive there and get my car fixed. They tell me the shipment is late and that they would call when it got there. They never called me so I called and checked in again and I received the news the part was actually already there. so we scheduled the date to bring my car in. Once again, I made arrangements so I could take my car and leave it for a couple days. When I got there I was in the waiting room getting ready to take an Uber to my next arrangements and they told me they got the wrong part for my car!! They told me they would reorder the right part and call me. But of course-no call. The message was loud and clear. I'm not going to beg a business to receive my money and this shop obviously did not deserve my money or any of my families or friends. Learn how to treat people equally and with respect and maybe just possibly you'll get the big bucks in the long run. read more

I'm a good husband, so I was doing my husbandly duties and getting my wife's car inspected/aligned/etc. a couple weeks ago. That, as it happens, was the day that God unleashed racquetball-sized hail upon north Austin. My SUV was estimated at $1,700 by my oh-so-trustworthy insurance adjuster. When I chose to take my car to Jeff instead of using the insurance puppet mechanics, it turned out being the best part of this whole ordeal. My car was fully cleaned and looked over in detail. All problem areas were circled with a wax pencil, and they called up my insurance to show them any spots "missed" in the adjuster's original estimate. The long and short is that my [unnamed] insurance company agreed with Jeff's repair estimate of $4,200. After a week and a half with Jeff and the boys, I have my beautiful 2004 Toyota 4Runner Sport back in my possession. Initially impressed by Jeff's professionalism but skeptical of everyone, I looked them up on Better Business Bureau (http://tinyurl.com/c9hz4t) before making any decisions and found an A+ rating...now I know why! Thanks, fellas! read more

Second time in less than a year I needed auto body work. This time I had a gate fall on my car. It left a big dent in my car. Again without thinking about it took the car to Jeff's. Again Donny took care of everything. All I had to do is drop it off. Professional shop. Will never take any of my cars anywhere else. read more

Jeff's Auto Body Repair - Dent before - Auto Repair Near Me - Austin, Texas

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We ran over some debris in on I-35 and knew it would come back to haunt us. Sure enough, a week or so later a plastic piece from the bottom of the car started dragging on the ground. After a comprehensive search of auto body shops in the area, we chose Jeff's based on the stellar reviews. Oh man, the person who helped us came out right away, took the car, and fixed it up with a screw. He kindly charged us nothing for his time. Hopefully we won't be in a situation where we need an auto body shop anytime soon, but if we do I know where we're going! read more

I had a stripped screw and couldn't get it out. I tried everything and when I finally gave up, I drove all around Crestview trying to find a shop that was willing to help. Jeff's not only got the screw out in a matter of what felt like seconds, but they did it all without charging me. What made it more amazing was that where 2 shops told me they couldn't do it without ruining the panel, they did it without messing anything up. They even gave me an extra screw. These guys are real professionals. They're kind, courteous, and a shop that I'll definitely support in the future. read more

I can't say enough about Jeff's Auto Body Repair. They are phenomenal. The experience was as painless as can be and the customer experience really can't be beat. Best of all...my car looks brand new. Thank you so much for the great work. Our family will only ever use Jeff's Auto Body for repair work. read more

Our family has been taking our damaged vehicles to Jeff's for over 20 years now. The service and repair product are of the highest quality. We just had a side-swipe collision in January down the right side of our 2014 Avalon. The insurance adjuster estimate by a local body shop seemed thorough, but I took the car to Jeff's for the repair. Jeff's staff not only found things missing from the original estimate, but also worked directly with the insurance company to allow them to use OEM [original equipment] parts, instead of after-market parts. The car looks in showroom condition. Thanks Jeff and Joe, for the excellent service, again! read more

After a very unusual multi car accident that cause body damage to three side of our car, I was nervous to take our vehicle to a new place. John, heather and Brandon were all available when we walked in to answer our questions. John even walked out to our car and confirm what would need to be replaced and what could be fixed. He assured us he would get everything updated with the other driver insurance and we wouldn't have to do anything except wait. Wait we did, but when we picked up the vehicle 3 weeks later it looked like a brand new car. The repairs and paint have a life time guarantee! I'll be sending anyone who need repairs to Jeff's from now on read more

They fixed my Audi in the past. Did a great job and handled all of the insurance details. Got rear-ended again recently and I'm using them again. read more