Dr. Jeffrey Hong is a friendly and highly experienced and intelligent ophthalmologist with a methodological and scientific approach to eye health and vision correction to 20/20 optimally with his patients. His back office assistant William is also friendly and competent, and he goes out of him way to assist his patients with their ordering of new prescription eyeglasses and contact lenses . I had a very pleasant and stress free office visit 2 years in a row. Thanks so much Dr.Hong and William! Patient Annette Y. read more

Dr Hong is very thorough and caring. I appreciate that he takes the time to explain things, in terminology that is easy to understand. His staff is excellent as well. read more

I always like to follow up and send a second yelp review to see if the recipient improved their level of service. Well, not a thing has changed! How can one improve on perfection? Dr. Hong continues to delivers exceptional patient care. As his patient, he provides time for me to ask questions about my diagnosis and treatment plan. He also explains options and procedures in a clear, non-clinical way. Dr. Hong uses the most modern technology and his staff is friendly and courteous. Is that the Eiffel Tower I see from Pasadena? You bet it is, thanks to Dr. Jeffrey Hong! Okay, I'm kidding. Dr Hong is great, but not a magician! Make an appointment, you won't be disappointed. read more

HIGHLY RECOMMEND DR. HONG I searched Yelp for a top opthamologist in Pasadena, CA and Dr. Hong was listed, and his profile photo looked so friendly, so I chose his practice. Kim was so kind and helpful in making my appointment within a few weeks, and she gave me a friendly reminder phone call one day before my appt which was more personable than a text message. I arrived on the day of my exam to a pleasant, clean, and tidy medical office. William is the back office medical assistant to Dr. Hong, and he is so professional, and thorough in his eyesight vision exams which were performed before Dr.Hong entered the exam room. Dr. Hong then arrived to examine my eyes, and he is extremely experienced, knowledgable, and scientific in his assessment of my vision and strategy for correction of my nearsightedness. He spends so much time with his patients and explains eye anatomy and physiology and performs eye exams based upon the patient's age and medical history. He has patience and a kind bedside manner. They have a large selection of sample eyeglass frames and I immediately saw the frame that was right for me and William helped me to order it with lenses at a low cost. They also arranged to order sample contact lenses to wear as a trial to see if the prescription and fit were adequate before I ordered an entire box. In summary, I left Dr. Hong's office as a happy patient and highly recommend his practice. Thank you Dr. Hong and team! read more

Dr. Jeffrey C. Hong to the rescue!!! Last month, my left eye was infected. It was red, slightly burning and swollen. Glamourous, right??? Located inside the Huntington Medical Plaza, which was conveniently located right across from my primary care physician's building. Once you enter the parking structure, the Huntington Medical Plaza is right behind it. Parking: Enter on Bellefontaine Street. Paid parking structure to your right with the building number "800" in large green colors. Otherwise, there's free street parking if you can find one. I was lucky enough to find street parking on both my visits. I tried scheduling an appointment with my original Ophthalmologist, but her office informed me that she was on vacation for two weeks and there was no backup Ophthalmologist available in case her clients needed her. I then tried calling my Optometrist's office, but they were closed on Thursdays, urgh! That's when I turned to my trusty Yelp. I started Yelping down the line of the closes Ophthalmologists near me and either they were booked up or the Ophthalmologist was out of the office. With one last attempted, Dr. Hong's team came to my rescue, yay!!! Yolanda, the front desk receptionist was awesome! She was polite, professional and was able to schedule me that same day, woohoo!!! I came in, filled out the necessary medical paperwork, paid my copay and was able to see Dr. Hong afterwards. Another female staffer, who also assisted me on my follow up visit was sweet and professional too. Dr. Hong was nice, professional and very straightforward with trying to diagnosis my left eye. He asked me questions on how it happened, checked my eyes, eyelids and then came to a diagnosis. He then prescribed me steroid eyes drops that I had to use for the next two weeks while wearing glasses. Four days later, I followed up with Dr. Hong to see how my eyes were reacting to the steroid drops. It was working, though I did mentioned that my left eye was slightly blurrier than my right eye. Dr. Hong assured me that it will go away once my left eye healed and it did! The steriod drops worked wonderfully! Dr. Hong gave me the green light to have my eyes dilated the following week with my Optometrist and I passed with flying colors, yay! By the end of April, my left eye was completely healed and it was crystal clear again. I am back to wearing contacts and alternating with glasses at night. Also, using the artificial tears to keep my eyes moist and refreshed either during the day or before bedtime. Overall, I highly recommend Dr. Hong for any eye troubles that you might encounter. Thanks again, Dr. Hong!!! read more

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Dr. Hong is one of very few doctors I've encountered who is knowledgeable/competent as well as genuine. He's not upsell-y and doesn't try to promote weird new "medical" products like I've experienced with previous ones. His bedside manners aren't what you would consider the most chirpy upbeat kind but is more than pleasant enough. I don't need a doc who can sing me a whole song, just one who can solve my problem. Very straight forward and competent. I could see the complaints with the staff but it's gotten a lot better. Would recommend! read more

Dr Hong has always taken time to get to know me and my family. We love and appreciate his care. His staff is kind and patient. I really recommend seeing him! read more

Dr. Hong is highly recommended. He is kind, gentle and extremely professional. He always makes sure to ask if you have any questions, which I really appreciate. He has the most lovely staff. They are always a pleasure to interact with. I felt like I was treated with great care. I went into the entire process filled with anxiety and was treated so kindly, that my fears eventually melted away. Thank you for the great care with which I was handled. read more

Great doctor! He was very knowledgeable and friendly, and most importantly took the time to patiently answer all my questions. His staff were also terrific. I'd definitely go back and would not hesitate to recommend him to others. read more

Great Doctor and Front Office Staff I would recommend visiting and getting your issues taken care of with Dr. Hong.

Front staff was very welcoming and helpful. Dr. Hong was very thorough and took the time to answer my questions and explain his diagnosis clearly. Even though nothing was wrong, I definitely see myself coming back to him for annual medical eye exams (or for anything serious) and referring friends and family to his office. read more

Dr. Hong is great! It's always a relaxed environment in the office and I have never had a problem getting an appointment or getting my contacts ordered. I emailed them yesterday and they were able to fit me in for an appointment today. Marie at the front desk is super friendly and helpful. Dr. Hong is very knowledgable and laid back. read more

I always have a plessure coming to Dr. Hongs office. His staff is always friendly and they always make sure there standards are up to date. Their very friendly and helpful with anything i need. I would recommend this eye doctor to anyone. I have been coming to him for over 10 years and i have been real satisfied from the beginning . read more

Dr. Hong himself is a fine physician. Unfortunately, he surrounds himself with unprofessional staff in the Suite 219 office. My husband & I had a similar experience as Jenny I. The accounting is in a shambles. Trying to get information about your order for glasses or contacts is nightmarish. Attempting to pick up your order will result in multiple sessions of futility. There is really no reason to put yourself through the bother. Sorry Dr. Hong, you were great but life is too short & there are other doctors. read more

Had an excellent visit to Dr Hong today, he really takes his time with you and the staff is great! Today we saw them help an elderly lady with her visit. They were so patient with her. We will definitely be back again. read more

Excellent service! All the staff is very friendly, especially Lauren, the one who performed my eye exam was very patient and precise. I love my glasses! I will definitely recommend this place to my friends. read more

I have been seeing Dr. Hong for several years. He is thorough, kind, patient, and very competent. My cataract surgery went very well, and I now see better than I ever have before. He takes his time with me, answers all questions, and explains everything thoroughly. I recommend him highly. read more

I don't even know where to start. The staff here is horrible. You will always be the one following up or chasing for your glasses or contacts. They will never return your calls or be the first to call you. I went in and got my check up. Placed an order for glasses and contacts. The contacts will be for the samples first. 2 weeks later i did not hear back from anyone. I called the office and the front desk lady said they called, (which they haven't). She then said ok you can come pick it up. i picked up my sample contacts and glasses. Tried it on for 2 weeks . I then called the office to place an official contacts order. When i called to do that the front desk lady said she was too busy and to call back later. I called back later and then spoke with Sarah who handles the sales for contacts. She didin't remember that i already paid for the contacts and was trying to get me to pay again. I placed the order for the contacts and she said she'll give me a call when they come in. 2.5 weeks later no call. I called th office. it goes straight to voicemail. Then i called again 3 days later, ( this is around 3 weeks now). I just told them to mail it to me given they are only open during the week day from 8 am to 5pm. It's actually difficult to go to them during work hrs. Anyways she said they will mail it and will call me when they mail it. That was 5 days ago. Mind you i live 5 mins away from the office so in no way does it take more than 5 days. Today i'm trying to call the office . Their answering machine goes straight to voicemail. Honestly i wil never go back to this office again. read more

During my visits at this office I was very impressed by Dr. Hong and his staff. They make it a very comfortable visit each time and the Dr. is very insightful and friendly. The workers always go above and beyond to welcome me and make it an overall pleasant and easy visit. I highly would recommend! read more

I brought my mom to Dr. Hong since she needed a pretty complicated cataract surgery due to some issues. He explained in great detail all the procedures he has to do and the potential side effects. Surgery went well and she has now perfect vission. I would highly recommend him. read more

I have been Dr Hong's patient for several years and have recommended him to several friends. We have all been very satisfied with his care. In the office, he is very thorough, not rushed and is very willing to answer all questions thoroughly. He recently did two cataract surgeries on me and I was especially happy to have him explain all my options. Marie, his office manager is super helpful and full of cheer, warmly greeting patients as they arrive. I feel lucky to be under the care of such an outstanding doctor and will continue to recommend him. read more

Dr. Hong is laid back, knowledgeable, professional and has a wonderful staff! Marie at the front desk was awesome & friendly! I have brought my parents into see Dr. Hong as well and every time Marie made us feel welcomed & comfortable. Sara in the Optical knows her stuff and is honest when helping you pick glasses.... She educated us on lens materials and other lens options. Overall I highly recommend this office as a truly personalized (non chain/ sales led) experience. read more

I was referred to Dr. Hong by a neighbor who had both of his cataract surgeries by Dr. Hong. He was so impressed with Dr. Hong's skills that I wanted to see him for my dry eye that was bothering me for one year. When I called Dr. Hong's office, I was immediately able to get an appointment and found his staff very knowledgeable and friendly. More importantly, Dr. Hong was able to relieve my dry eyes. I still continue to see Dr. Hong and I get all my glasses and fashionable sunglasses from his wonderful staff. read more

I'm very happy with my decision to see Dr. Hong for my eye care needs. He was able to help ease some of my worries about glaucoma. I recommend him highly! read more

Great experience overall! Dr. Hong is great physician. Very knowledgeable. Himself and staff very friendly.