If I could give a minus 1, I would. Dr. Webb botched a tooth procedure on my daughter and then went into full denial as to his mistake. A follow up second opinion confirmed this and now the California Dental Board in Sacramento is reviewing the case. Proceed with caution if you are a patient read more

Been going here for yeeeeears and won't go anywhere else! To put it simply.... If I Ever move out of state or out of the country, I would make a trip back here every six months just to get my general dental visits done here. I don't trust anyone else to take care of my pearly whites! That's how great they are. :) read more

This is the best dentist I've ever been to in my life. He really cares about the look of the finished product, and the well-being of his patients. After I had a crown put in, he called me personally at home to make sure I was doing OK. His staff is also extremely professional and loving. Honestly I get happy about going to this place. I've made the mistake of going elsewhere, only to regret it. read more

I highly recommend this dental clinic in case you haven't found one yet. I hate going to the dentist but my experience here has lessened my fear of getting my teeth cleaned. I moved here last year and was clueless as to where to go, until I found several good reviews of Jeffery S Webb's dental clinic on google. I've been there twice (for a regular cleaning and filling) and I can honestly say that I was very satisfied both times. The front desk receptionists are very friendly. When I scheduled my filling's the receptionist suggested that I schedule it after lunch since I won't be able to eat anything afterwards for a while and I'm SOOO glad I did. The dental assistants are all very friendly and down to earth. They explained a lot of what they were doing and answered all of my questions. The actual dentist (Jeffery I'm assuming) is pretty serious but he knows his stuff. I had to get 3 shots in my mouth and he did a great job because I didn't feel a thing. I'll be honest, because of my husband's job we've had to move a lot and the combination of moving and fear of the dentist is the reason why I hadn't gotten a cleaning in years. I finally got around to scheduling an appointment and although they could tell by my teeth that it had been a while, they didn't make me feel guilty or gross about it. The hygienest even said "Better late than never" and carried on with the conversation. They also give awesome tooth brushes after a cleaning that really do clean. It's not the cheap, pink & glitery toothbrush with their name stamped on it. If I were a dentist and I were promoting good teeth I don't know why I'd give out crappy toothbrushes other than to save money for my business, which tells me that this clinic really does care about your teeth :) The facility is clean, parking is easy and the wait was very short. I give this place 5 stars and recommend it to anyone in the Fairfield/Suisun/Vacaville area. By the way, they are a Tri-care approved facility :) read more

Bad toothache and desperately searched for a dentist that will take me on short notice. The receptionist was amazing and very professional. Dr. Webb is a douche bag, rude and was grumpy! Maybe he is burned out or something. He assumed I was 21 years old and that I was gonna party in Vegas for my bday. I have no idea where that assumption had anything to do with anything. I was contemplating on doing a follow up visit solely based on how great the other staff were but why settle for such a douchebag dentist. He really has a stick in his butt. read more

Our first few visits were fantastic. Dental hygienists have always been pleasant. However, bed side manner needs to be worked on. Dentist seems to be grumpy and not personable anymore. Not sure why the change but it's been that way for several visits. I know everyone has an off day but... We decided that this would be our last appointment today. Moving on to where our family and friends go for their care. read more

I am extremely confused on how Dr. Webb does not have 5 full stars! I have been going to him since I was 15 and for the last 16 years I have refused to see anyone else. I have extreme anxiety when going to the dentist but this office truly cares about their patients. Everyone is super nice and always responsive! I drive 50 minutes just to continue to see Dr Webb. I have always found him to be a down to earth and personable person. I have never had a bad experience with him or any of his staff. I would HIGHLY recommend him! read more

Dr.Webb is the worst dentist I have ever had in my life. He don't take responsibility for his horrible workmanship. Everything and I mean everything he has done on my teeth he had to redo due. I mean from filling, bridges, implants. If it was not for a great periodontist he referred me to I probably wouldn't have any teeth. Just yesterday I went to his office due to decay under a bridge he blamed the other doctors. When I said I don't understand what's going on with my teeth because he says this and the other doctor says that ;he suggested that maybe I need to read more. I asked for gas because of my anxiety when I'm at the dentist. He said yes if you are going to pay for it. I have been with him for a while and he has always been paid. He has the worst bed side manner I have ever seen. Approximately a year ago I was in his office and I noticed that the instruments that he was going to put in my mouth where on the side counter no tray, not in the package so therefore not sterile or autoclave he got mad and said they wiped down their counters all day. Yesterday he was the only person in the office without a mask in the office. (Covid) He is arrogant and rude. I asked his assistant have she ever heard him talk to other patients as he was talking to me and she replied yes. My last but not least is that it appears that they try to drain your insurance funds by making appointments that are less important are done first. Example you call and say you have a serious tooth ache and the receptionist will book your appointment for a teeth cleaning knowing that the doctor is not there, so it is not patient care first at this office it's money for them first. Then they act like you are the problem if you address the conflict. read more

I have been seeing Dr Jeffery Webb off and on for the past 6+ years. Although he is not a friendly person at all, (my husband had once called him snooty and arrogant) and nothing really made us want to stay except the office is a block away and the staff has always been pleasant. We recently came back to Dr Webb and had two horrible experiences with him. First my 6 year old son had a cavity between 2 of his molars, and we were told not to worry about filling it since the adult tooth would be growing in. Within a month of Dr Webb's advice the tooth went absess and my poor little boy had extreme pain, a fever and then lost that tooth. The pediatric dentist that we sent him to (since Dr Webb cannot work on an absess tooth for a child) was furious and said that he should have saved that tooth because his adult tooth won't be coming in for a few years. I continued to see Dr Webb myself foolishly. I gave him the benefit of the doubt since he is not a pediatric dentist. I had a visit scheduled yesterday for a filling. During my hour fasting period after the filling I noticed a significant amount of a white substance on my tongue. I finished the hour and ate my lunch. Shooting pain came from the tooth that was filled and I figured that part of the filling must have fallen off. I rushed in to get the tooth worked on. Dr Webb was incredibly annoyed and condescending. He told me the filling had not fallen out and that some people are just more sensitive than others and sent me home. The next 24 hours was torture, and when I brushed my teeth i noticed the pain in only one part of my tooth. I rinsed and noticed a gaping hole in the middle of my tooth. I came in the next day and was greeted by a very agressive and even more snarky Dr Webb. He started jabbing at my other teeth to "show me" that the pain was a normal part of my worn down bicuspids from grinding. However this hole was not there before, and definitely the pain was not there before. He filled the hole, and then left the room and looked over his shoulder with a snarky look on his face and said "Now quit grinding your teeth" Now I am not a dentist, I didn't go to college for dentistry. Maybe he is right and the procedure caused the ground out tooth to have pain that normally wasn't there before. But regardless what happened to my teeth, nobody deserves to be treated that way. Especially by someone who you are paying for care. I left his establishment in tears, and let them know I would never return. I have never been treated in such a derogatory way. If you plan to visit Dr Webb I am positive that you will notice within seconds of meeting him that my testimony is true by his attitude. I can only pray that he will change and become a more professional dentist whom his customers can trust. read more

So ive been coming here for maybe less than a year and i truly love this place..from the moment you walk in you are greeted with 2 friendly faces....then when you are taken to the back rooms you are joined with more friendly faces....experts in their fields.....and then comes in Dr Webb....man he knows teeth. This place is exactly what a dentist office should be....its exactly how one should run. Love love love this dentist read more

I have anxiety when I visit any dentist. I have now gone to Dr. Webb's office three times and it's the best experience I have had with any dentist. Staff is always friendly, courtious, informative and helpful. Dr. Webb is kind and always let's me know what he's doing, making me feel comfortable. He also goes through everything in detail to make sure I understand and what to look ahead to. I would recommend Dr. Webb to anyone. Fantastic office! read more

In my honest opinion, Dr. Webb is a good as it gets. He is very good at giving shots and excellent at root canals. His staff are all excellent. I would have (and have) gone to other Dentists in the past, but he is the BEST. His office is very clean. These jerks that gave him less than 5 stars are wimps. Dr. Webb is there for you to fix your teeth, not cater to wimps. He did not go to school to kiss your ass, he is their to fix your teeth, you go there to get an excellent service, and he provides that. Your going to get your teeth fixed, you are not going to a tea party, so stop with these rude reviews. I have never had a problem and I fully 100% recommend him as your Dentist, as well as the friendly staff he provides. I have had horrible Dentist, and he comes in the EXCELLENT category. Laurie and Dianne are always willing to go the extra for concerns and questions. If I was a millionaire, I would not go anywhere else but him. Cindy Skaggs Suisun City, Ca. read more

I have been going to Dr. Webb for years and could not be happier. They do not charge over my insurance allowable amounts for basic cleaning, etc. I have never had to wait long for my appointments. I have never had a painful procedure. The staff is friendly as is Dr. Webb. My mouth feels wonderful when I leave and I'm always happy to go back each 6-months. read more

STAY AWAY! There are many great dentist and dental offices out there, however this is not one of them. Dr. Webb does not care about his patients, he does not listen to them or care about their needs. He opts for the cheapest (for him), easiest (for him) treatment plan which he bases on what type of insurance you have and the way you look. So if you don't have amazing dental insurance or look like the girl/ boy next door, don't even bother with this place. If you need anything more than a cleaning, DO NOT GO HERE!! And even if it's just a cleaning, there are many places that do it better. My problem is that I used to go to an amazing dentist in Benicia (who stopped accepting my insurance), and once you've had the best, you have expectations and you know what you deserve. Anyone reading this, deserves much better than Dr. Webb. Please do your research and find a dentist that will listen to you, treat you with respect, kindness, and give you the best service available, each time. STAY AWAY! read more

What I was amazed at was the rudeness and arrogance of Jeffery Webb, no personality whatsoever and I was a first time patient. He took over my dental work that Ashley Harrison could not complete and he did a very poor job. I was in and out of that office for 6 months and what I walked away with was a crown that was improperly put in. I emailed Jeffery Webb the xray that showed the crown was not put in properly and he sent me back a snide email stating that I should be more concerned over additional work I need to have done vs. getting the crown redone. Not once did he offer to fix it after seeing the xray but at this I just want a refund because I do not trust the dental work in this office. You would think if he truly was a professional in his line of work he would handle his business more professionally. When you are shown clear cut proof of your neglience you should make things right. Not seeing it so far. I will give them good ratings for their dental assistants and front office ladies, all very nice. Too bad the dentists that work there don't rate the same. Also be aware of how often they are quick to prescribe antibotics when not really needed. read more

I have terrible anxiety about the dentist. They're always patient and kind towards me and I really appreciate it. Most other places have been careless and rushed through things despite my need to know every single thing that's happening at every second. read more

I am 57 years old and Doctor Webb is by far the best dentists office I have ever been to. I have never had a bad visit. I was highly recommend them to anyone. This is the best Dennis office I've ever been to.very professional and friendly. read more

First, i went to this office due to the convenience of late hour appointments available so i did the whole process of a new patient i.e; x-rays, visual exam. My reason for my visit was to do my annual cleaning so on my first exam/visit Dr. Webb said that the fillings i currently had were made with cheap material even though i never had any problems with my fillings so he convinced me to change out my filling and replace it with metal that he swears by this material lasting over 15 or more years, so i agreed to only replace one filling. This turned out to be a mess!! at first i am unable to floss between the tooth where he replaced the filling and I experienced sensitivity to eating sugared foods, room temperature water, cold and heat. so i went back for him to exam the filling , The one filling he replaced is now on two teeth connected , and now two fillings are visible in his x-ray with no gap for me to floss between them. Dr. Webb blames the sensitivity on my nerve in my tooth, The only thing he could say or suggest is to replace the filling again and put a temporary filling until my nerve calmed down which is bullshit, he messed up my tooth and now i have filling on the tooth next to it that is perfectly healthy. i would NOT recommend this dentist to anyone he is very inpersonable and didnt take responsibility another words admit to his mistake that he did on my teeth by spreading that filling onto the next healthy tooth, now i will seek a new dentist to fix Dr. Webbs mess he left behind. read more

I've been a patient of Dr. Webb's for over 10 years! I started going here when I moved to the Bay area and absolutely love the staff! I hate going to the dentist just as much as the next person, but I feel very comfortable here! I moved to Walnut Creek about 7 years ago, and I still make the 45 minute drive for my appointments. Heather is my absolute favorite!! I look forward to my cleanings with her! Highly recommend this place! :) read more

When I first went there it was great! The service was nice and friendly. I got a root canal but i had to go to another place to get the coloring fixed. I didn't cause i was busy and that was my fault. They were on me like mad crazy to get it down but i still didn't I went back and they did try to put the tooth in but its been so long that my tooth moved. So the doctor said that they would have to go back in and do it again. I was more than willing to get it done and it was after all my fault. When I go to the front desk the lady made me feel uncomfortable because of the situation that could have been avoided. HELLO I get it was my fault but come on I was more than willing to pay again. She didn't have to make me feel like crap. So now I am going to another dentist and I like it. I would avoid going to Webb if you don't want to feel like crap because "you didn't keep up with your root carnal." read more

root canal failed within 6 months. swelling in gums - now need to have extracted.