My initial review of this office was very positive. I had been a patient elsewhere, and upon coming…read morehere, I was immediately impressed with the technology. Fast, non-invasive x-rays, the ability to fabricate crowns in-house, huge staff...felt like it was a step in the right direction. Fast forward to now, and I feel differently. I had one crown done, as a tooth had cracked. I was given a $1,000 estimate with the standard disclaimer that I'll be responsible for the actual amount. No problem, I know the drill, as I have had dental work done in the past. The problem was their "estimate" was 100% off, and now I'm being asked to pay $2,000 for a crown that was supposed to be $1,000. From my perspective, if my job was to deal with insurance companies on a daily basis and I had hundreds of patients and thousands of EOBs, I should be able to get closer than being half-way to the actual price. I can't help but feel like I was taken advantage of. Had I known the actual price, I likely would have shopped around and had the work done elsewhere. On my next cleaning visit, the dentist told me I needed something like 6 or 7 MORE crowns. How many of those are medically necessary, and how many are to add billable income, since they cost so much more than insurance covers, AND can be done in-house?

I have gone to this dental office many years. My dentist was Dr Peterson. However about 2 years…read moreago he left and moved his family to another state. I wasn't fond of Dr chalker. However this office was taken over by the Beck brothers. Dr Preston Beck being my new Dentist the last couple years. Christmas Eve I cracked a tooth and I came in a few days later to see Preston Beck telling him of my tooth pain. I told him I thought I cracked a tooth. He did not take X-rays. He mostly ignored my complaint and tried to sell me Invisalign braces. I left and a few days later I called saying I have tooth pain and really need my tooth checked out properly. I came in and ask him to xray it. He told me a crack can heal on its own and that an xray probably wouldn't show a crack anyway. He tokd me I had a cavity in the side tooth and he put a filling in it. About a week later, still in pain I called again and said. I really think my tooth is cracked and I need it checked. I came in and this time he did an xray. He told me I need root canal. I was sent to a speciality in Paso for a root canal. This doctor reviewed the X-rays I brought closely and said he could see a crack in the tooth on the xray and that he cannot do a root canal on a cracked tooth. I made my own appointment with another office to have the tooth pulled So it took 3 visits to Dr Preston Beck. He never properly identified the issue. He put a filling in a cracked tooth. And I had to pay my share for all those wasted visits. I was in pain and taking a lot of ibuprofen for a month during this time. I can only say I do NOT recommend Atascadero Hills Dental. I found another Dentist. . Also the office is very short staffed. Most the office staff that used to fully cover the front office is gone. The woman who did finances and had her own office is gone and her office was turned into a tiny makeshift dental station. I really dislike being assigned to this station as it is too small and has no sink because it wasn't meant to be a patient care office, it was for an office staff and was for financial agreements in the past. In addition to my misfortunes the time with the cracked tooth this office told me I owed $332.00 as my share after delta dental paid. I received my EOB from Delta stating I only owe $79. I kept calling and trying to get someone one the phone. Messages left for the Accounting person were not returned. Eventually I called the front office and got someone to check this and refund my overcharge. After about 2 months I finally received a check in the mail for the overcharge. This should not of occurred but the person who was doing the front desk estimated my share completely incorrectly and grossly overcharged me. This is why the office needs an actual financial person and not just a receptionist handling billing.

The BEST experience. I was a nervous, awkward, sweaty mess and they were so kind and easy on me! I…read morebroke a tooth, they were able to see me and fix it the very next day (as a new patient!). I had heard wonderful things from friends/family, but both Doc and Staff were awesome. Thanks again!

One of the best dentists I have ever been to! He helped my 95 year old father have a wonderful…read moreexperience.

I was in Paso Robles on vacation and had an issue with my new crown. Dr. Joe and staff were…read moreamazing! They made the whole experience seamless--from the compassionate and helpful receptionist who took my call, to the friendly dental assistant who calmed my nerves, to Dr. Joe who introduced himself with a warm handshake and kind smile. He explained everything to me as he checked my crown, and was very gentle during the entire procedure. They made it quick, easy, and painless. I left with my issue fixed! Although I don't live in Paso, I highly recommend them.

Paid $199 out of pocket for this, and I honestly feel like I wasted my money…read more This was the worst cleaning I've had. It was extremely rough and more painful than anything I've experienced before. My gums were left irritated and bleeding way more than what's normal for a routine cleaning. I know there is discomfort and yea I don't floss every day, I get my teeth cleaned every 6 months and nothing compared to this visit. I usually go to brightwood dental in Atascadero but recently my insurance changed and iv paid out of pocket to come to Paso Robles dental before and thought it was great besides this visit There was also no real patient care. No check ins, no communication.. nothing. At one point I had saliva/water running down my face down to my neck and the hygienist didn't do anything until I was trying to stop her so I can clean it myself, then she proceeded to give me this 2x2 piece of gauze that was clearly not enough for the amount of spit that I had come up . That alone says a lot about the level of attention here. The biggest issue is the cleaning didn't even feel finished. The backs of my teeth didn't feel cleaned, and there was no mirror check or any effort to confirm the job was done properly. For $199, this felt rushed and low quality. I won't be back. If you're paying out of pocket, I'd think twice before coming here. I was going to book an appointment after this one to do their teeth whitening package but after this experience i will be going elsewhere. I attached a picture for reference of the back of my teeth so sorry if the quality is off and gross but you can clearly see the back wasn't even touched!!

Excellent Caring…read moreProfessional Treated with respect and kindness from all The office staff is extremely helpful

Impossible to make calls, goes straight to an answering machine. Secretary was rude and said there…read moreoffice doesn't allow for second opinions. If you get a second opinion they release you as a Patient. That sounds very fishy, I've never heard of any practice doing that. Found out later, I wasn't speaking to the secretary but a dental assistant who was helping with the calls. The Dental assistant was beyond rude. I wish there was a higher bar set for patient care and interaction. I never got around to trying this establishment as I was rudely ran off. Do better, Oaks! There is a community of homes around you, Words spreads quickly.

From the minute you enter the door, the experience starts. Great customer service, The hygienist…read moreTerry gave me some good pointers for better teeth and gum health care, something I thought I knew all about but learned some helpful tips for the future. Dr. Wilson takes Great care of our family needs.

This office is top notch. Best care I've ever receive…read more Always a great experience here. It is a positive vibe and the staff is always so kind.

I underwent a long and complicated dental procedure performed by Dr. Springe and her assistant ,…read morePatrick. I am a person who totally fears dentists to the point I just would not let any dentist near me. My teeth naturally suffered after years of neglect. Dr. Springe changed all that. I've been to a lot of dentists in my life, and I can confidently say that Dr. Springe is in a league of her own. She is so kind and patient, and she takes the time to thoroughly explain the proposed procedure. Thanks to her, I no longer white knuckle it through procedures, because I know that Dr. Springe is such an expert at each procedure that she does. I feel profoundly blessed to be her patient.

I have had extensive dental issues over the years and hated going into appointments. In addition to…read morethat I was halfway through the process of getting a full mouth of implants and ended up having to leave my previous dentist due to several issues. I was struggling to find another dentist that would pick up where they left off and Dr Springe came through for me and took over. I am blown away with how kind and accommodating they were and have continued to be. I was terrified and anxious of the whole process, but between Dr Springe and Patrick it has been so smooth and easy. I feel like I'm going to see my auntie when I have appointments now. They always take amazing care of me. Pat is super easy to talk to and coordinate with and always has an answer to any question I have ever asked. I can't say that I will ever love the Dentist, but the team at Pacific Coast dentistry has changed my life. I have a smile again for the first time in years.

UPDATE! I left a review on August 17, 2023, about how Dr…read more Muenter refused to take responsibility for a crown that was too tight....and, that he refused to remove it. Guess what! I swear this is true! Almost two years and $7500 later, I am now finished with INVISALIGN....caused by the tight crown pushing my teeth to the side such that one of my front teeth was slightly overlapping the other. Just Saying!!!!!! P.S. It says I live in Palm Desert.....haven't lived there in 5 years....otherwise, I would have gone to my wonderful dentist there. I now live on the Central Coast of California.

The entire experience was fantastic. Dr. Muenter and his staff were so friendly, helpful and…read moreprofessional. With his 26 years of experience and amazing relaxed and patient demeanor, he was a pleasure to work with. I highly recommend his office and staff. They have helped my husband and my mom with dentures, and they made the process so easy to understand. They absolutely listened and delivered. I'd give them as many stars as allowed.

Great office for dental work. Get your IO electric toothbrush from here! They have the IO-9…read moreseries and can order IO-8 or I0-6. Best toothbrush on the market!

I brought my thirteen year old son in to get two teeth extracted last week. It was a completely…read morepositive experience. When we left the office he said that he thought the appointment helped him get over his fear of doctors. And he never had any pain from the procedure.