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Jefferson Radiology

1.7 (6 reviews)
Closed 8:30 am - 5:00 pm
Updated 2 weeks ago

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JFK Motors

JFK Motors

3.0(4 reviews)
0.4 mi

I brought my 2022 BMW X5 here for what should have been the simplest possible service, an oil…read morechange. I mistakenly assumed a basic maintenance job would be handled properly. A few weeks after the oil change, my vehicle began showing oil level warnings. Concerned, I took the car to a BMW dealership to have it inspected. They determined the shop had put over TWELVE quarts of oil into the engine more than double the required 6.5 quarts. This is not a small mistake. Overfilling an engine with that much oil can cause severe mechanical damage and potentially catastrophic engine failure. I had unknowingly been driving my vehicle in this condition for weeks BMW documented everything. They drained and measured the oil on video and confirmed the extreme overfill. I also have the shop's own invoice, which incorrectly lists the wrong model and engine size for my vehicle. What is even more concerning is how this shop handled the situation afterward. JFK has refused to take any accountability whatsoever. Despite multiple written and verbal requests, they have refused to provide their liability insurance information and have done nothing but give me the runaround for over a month. Because of their negligence, I now have a vehicle where both the original manufacturer warranty and my extended warranty is impacted, all due to a mistake that never should have happened in the first place. At this point I have escalated the matter to the Better Business Bureau and the DMV because the shop has been completely unresponsive and unwilling to resolve the issue, including failing to refund for the oil chnage. I strongly caution anyone considering this shop to think twice. If something as basic as an oil change can be handled this carelessly and the business refuses to take responsibility afterward. I would not trust them with even the most minor service on a vehicle.

You won't find a better mechanic! Honest work, fair prices, and someone who actually cares about…read morefixing your car right the first time!

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Jefferson Radiology - diagnosticservices - Updated May 2026

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