I've been going to RAH for routine imaging for the past three or four years. The staff is always…read morecourteous which is important as getting a mammogram, bone density test or x-ray is never exactly a fun experience. They always help me feel more at ease. I have never had to wait more than 10 minutes for my appointment and, once in session, they are efficient and kind. I recommend this practice and the Enfield office especially.

I went for a mri thinking it wouldn't be bad but when I saw how long the tube was and how tight it…read morelooked I didn't get a good feeling. I am large and have asthma. I was in for only a few minutes and could not handle the loud noise of the machine and the tightness. The staff was very polite but I will have to go to an open mri. Anyone with breathing issues will not be happy with the small narrow tube they have there.

Had an ultrasound 14 days ago. Still no report. I called and a very nice woman told me that they…read morehave a backlog of at least 2 weeks for imaging to be read by a radiologist. She said they don't have enough radiologists. I wonder why they can't retain/hire radiologists. Perhaps the radiologists are poorly compensated or the work environment is intolerable. Whatever the reason; If you have a choice GO SOMEWHERE ELSE

Has been over 2 weeks and they still haven't even read my imaging. My doctor has tried calling and…read morecan't get through, I have tried calling and can't get through.. will never go back and don't recommend anyone else go there, either.

I was super excited to hear there was a location near by me so i dont have to travel as much for my…read moretesting. I was ready to walk in a greet the receptionist and check in but my first incounter was horrible. She was rude to me. Its my first time in this building but im sure i wont be back. I think thats probably what she wanted. After seeing how she greeted me compaired to the other paitents who checked in after me.... Its clear persons of color are not welcomed to this practice in eastlongmeadow. Better stick with baystate in springfield dont cross the line who knows if your quality of care will change based on your skin tone here.

From the owner: Radiology Services: Digital Mammography and Walk-In X-Rayread more

I love and respect Fran as a medical professional. She's knowledgeable and caring and her staff…read morefollows her lead. I'm very grateful for all the care she and everyone at Bear Pond have provided throughout the years.

I am an adult patient at this practice and I cannot say enough about how great they are. If I've…read moreever needed to be seen urgently, I have never had to wait more than a half day. Fran and her staff have a great demeanor - casual and friendly but also direct and honest. They look at the whole person and promptly get back to me when I have questions. I trust Fran and her growing team and am so happy to have found this practice.

After a positive blood test for Lupus, I scheduled an appointment with Dr. Demello, a…read morerheumatologist in his Enfield office. His approach was spectacular--first he listened, then he explained. I do not have Lupus. To be sure, sure, sure, he ordered three more blood tests, and they confirmed no Lupus. I am grateful for his holistic approach to me as a person, and to my condition and symptoms. I was also impressed with his office medical assistant, Tina, who was kind, professional and attentive, on a busy day. You will be in good hands with this rheumatologist, who looks at the big picture, but keeps the patient's own feelings and intuitions as an important component of his diagnosis.

Back room of nurses room is filthy... Light ( Plexi glass ) On Ceiling is has dead bugs . vent…read moreis coated with dust. Carpet is filthy etc!! I was shocked!!

They say that 90% of accidents happen at home (the other half happen outside the home). So, ten…read moredays ago, I tripped over some air in my house. My wrist hurt. I iced it, my neighbor bandaged it, aleve, ice, aleve, ice, rinse and repeat. After a sleepless night, went to Advanced Orthopedics New England (AONE) Urgent Care in Enfield. Well run office. Busy as the proverbial hive, but organized. Three x-rays (why does spell check prefer x-rated?) later, multiple fractures. Wrapped in gauze, etc...."come back in 9 days". Today was the followup. My mummification gets cut off, three more x-rays. Dr. Berkowitz - Healing well, good bone density, but nothing stupid (my middle name) for 3 months. Which brings us to Nick and Angel. Nick is the cast guy, Angel his affable protege. Nick learned his trade in the Navy. Did an excellent job. One suggestion - PAY THE $30 OOP TO GET GORTEX CLOSEST TO YOUR SKIN!!!!! I can shower again WITH IMPUNITY! Back in 3 weeks for more x-rated x-rays. Can't say enough good things about AONE. 6 - stars

From the owner: Our goal is to improve our patients' lives by providing…read moresuperior, compassionate orthopedic care in a comfortable setting that exceeds expectations in quality and value.

I made an appointment for 7:10. I was there for that time. There was help needed for my insurance…read morecard, because it wouldn't scan. And when they about to help me, the computer rescheduled me for 10:20. This is after waiting 30 minutes. I am here for a fasted test, and if you aren't going to have front end staff to help - do not punish me for not being able to scan my insurance card that's on my phone. I will not be coming back here. There were 30 people in the waiting room with only 2 being serviced. This place only cares about their financial health, not how we feel Cindy! Oh when I care the number to complain, it hung up on me. This place is just terrible!

I had an appointment for blood work and the technician I saw was not friendly at all and was…read moremiserable. She obviously does not like her job and it came shining through in her personality. I don't think some, not all, but some lab tech's don't realize how anxious patients are to begin with so they should show more compassion and be nicer to help them relax and I truly believe Quest should have mandatory training for all their lab techs on a monthly basis so they are better equipped when working with people.

Have been here twice and each time was great. Got what I needed and was feeling better in days!…read moreQuick service and very nice staff

I called the Enfield Ct office and made an appointment, I had chills aches and pains headaches. I…read morefelt horrible.Upon arrival I signed in, the woman behind the counter was seemed to be very demanding and showed no compassion towards me, she demanded that I complete my insurance info on my phone, I asked her if she could possibly put my info in manually, she insisted that she could not and demanded I do it by text, after repeated attempts I couldn't get the text to open. I then informed her I had bad experience in the past having to wait 4 hrs with a fever. ( Covid/ Flu. I felt horrible in fact I haven't eaten in 3 days or been able to get out of bed, all I wanted was to get checked out so I didn't expose my family. She made the situation worse and she's a terrible liar.She easily could have made things better but she didn't. She doesn't have the compassion or empathy for that type of job, she'll probably get a pat on her back.But to the thousands of people who will view this I recommend you stay away from Urgent Care Enfield. From the reviews that I have been reading she quite the hit, It's pretty bad when you feel horrible and the people greeting you makes you feel worse for no reason at all, I also plan on contacting the state's medical license board. SHES SO VINDICTIVE SHE REFUSED MY CASH PAYMENT

Poor customer service. Actually there was done. Cattle call. Calling others out as to doing…read morethings wrong. Customers, are being told medical info when they are not MD's

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

They called in a prep that was not covered and tried to talk me into spending 100 bucks for what…read morethey called in. I told them to change it to something covered and they did not. My appointment will not happen now and they suck. Too bad I have to give them one star. Don't trust these guys to stick anything in your butt!

1. I would never recommend Connecticut GI…read more 2. The Enfield office should be an embarassment to the medical profession. Twice they referred me for a procedure and did not mention to the lab that I have an ostomy appliance. I was not confident in my ability to relate all pertinent infomation to the lab that would ensure my safety 3. After the first referral was kicked back to them, they referred me to another lab and never told me. 4. The second lab had the wrong information on me as well. 5. When I called, no one answered the phone during business hours. I let it ring for 5 mins. This seems to be a on-going issue from other reviews and it has not been addressed evidently.