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    Baystate Radiology & Imaging

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    3 months ago

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    1 year ago

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    Have been here twice and each time was great. Got what I needed and was feeling better in days!…read moreQuick service and very nice staff

    I called the Enfield Ct office and made an appointment, I had chills aches and pains headaches. I…read morefelt horrible.Upon arrival I signed in, the woman behind the counter was seemed to be very demanding and showed no compassion towards me, she demanded that I complete my insurance info on my phone, I asked her if she could possibly put my info in manually, she insisted that she could not and demanded I do it by text, after repeated attempts I couldn't get the text to open. I then informed her I had bad experience in the past having to wait 4 hrs with a fever. ( Covid/ Flu. I felt horrible in fact I haven't eaten in 3 days or been able to get out of bed, all I wanted was to get checked out so I didn't expose my family. She made the situation worse and she's a terrible liar.She easily could have made things better but she didn't. She doesn't have the compassion or empathy for that type of job, she'll probably get a pat on her back.But to the thousands of people who will view this I recommend you stay away from Urgent Care Enfield. From the reviews that I have been reading she quite the hit, It's pretty bad when you feel horrible and the people greeting you makes you feel worse for no reason at all, I also plan on contacting the state's medical license board. SHES SO VINDICTIVE SHE REFUSED MY CASH PAYMENT

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    Baystate Radiology & Imaging - radiologists - Updated May 2026

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