Time again for a service call, A/C just not cooling and running too much. After a good cleaning…read morefrom Yunis Ashkar, things are much better, not running all the time, and keeping the place cool. I upgraded my service plan at his recommendation due my plan only covering furnace cleanings, now I'll get an annual a/c cleaning which will help keep it running efficiently and prevent me from paying big bucks to RGE! LOL Thanks Yunis and Isaac.

We had Isaac install a solar voltaic system. The system came with a performance warranty. I have…read morereason to believe one string is under performing. Isaac tech came out to explain they no longer install these systems. I keep getting promises about a return call, that never materializes.

Needed a yearly maintenance done, was very responsive and reasonable. Work done in a timely manner,…read moreclean , did not leave anything behind, when completed you would not even know he was there other than everything cleaner than when they arrived. Also they installing a sticker on my meter to signify that there was an alternative source of power on the pre( generator). Nice work Scott.

From the owner: Upstate Power Systems specializes in the installation, annual maintenance and repair of automatic…read morestandby generators. Serving greater Rochester and surrounding areas. Call us today if you would like a quote on a new automatic generator or service on your exiting unit!

My neighbor hired Nichols for some work which required digging a trench. When they started to…read morebackfill, they drove the bobcat on my property ruining my lawn. I went out there and asked WTF? They were 6+ feet into my property. He obviously was not paying attention, including how close he was (2 feet) to my irrigation control box. I went and got my neighbors wife and also asked WTF? One of the Nichols employees told me to chill out - REALLY - I was not talking to you, you have no idea of my history with them so mind your own business. I called and asked to speak with the owner. Steve called me back. He asked what happened and of course "apologized" immediately followed by trying to justify his employees actions, telling me how I should have acted and explaining the kid was just coming to the defense of the wife. A real business owner would have offered to come take a look and repair my lawn. If after reading this you still want to hire them, good luck.

I gave one star only because there is no way to leave 0 star. They deserve a 0 star, earned it!…read moreThey offered free estimate for water leakage. But the plumber came, no test done, no service. Just based on his experience, it must be water on the floor. He didn't listen, I told him there wasn't any water. And I hired plumber from another company before him, they ran all the tests and couldn't find anything wrong with my shower. THIS IS A TOTAL WASTE OF MY TIME AND USELESS. The plumber is so arrogant, because he did this job for years and it must be the way he think it is. NO PROOF. REFUSED TO DO ANY TEST.

This place is a scam or close to it. They are very disorganized, and do not communicate effectively…read moreabout what they are going to do or when they are going to do it. They don't adhere to contracts and are perfectly comfortable breaking the law and attempting to do unpermitted electrical work. If at any point you decide you no longer wish to have them go through with work, they will berate you and refused to refund any of the attempt of money (also they insist on upfront payment in full), claiming expenses while refusing to itemize or give any indication of what those expenses are. Highly HIGHLY recommend that everyone avoid these people at all cost.

I am very impressed with the quality of work that Jim put in. Jim is very professional and has…read moretrue patience. He takes time to explain the problem and makes it a point to finish with excellent results. His prices are very reasonable and I will continue to use him to all my needs. Requested Service. Electrical outlets and updating. Lidia.

I'm suprised by the bad reviews. My experience has been mostly positive. I've been with them since…read more2009. A year after we moved into this house our HVAC system died and they replaced it with a Carrier which worked great for 16 years (low end of the expected life) until it died last December on the second 5 degree night we had. We really needed some heat! We are on the JBAC annual maintenance plan and the tech came out at 10 PM and said, yep, it's dead. (Luckily we had a gas fireplace to keep us from freezing.) Estimator came the next day, showed us some options, and the day after that a crew came out and installed a hybrid gas/heat pump system which has worked great for the past 8 months. I enjoyed the annual maintenance included with the JBAC plan, and it has more or less paid for itself in reducing or eliminating service fees for other issues. The only reason I didn't give 5 stars was about 10 years ago they installed a pricey UV air purifier unit (my wife had asthma) which died a few weeks after the warranty ran out. Hopefully they don't continue to peddle bad products, but the rest of their work has been great and they are always polite and friendly.

They are not respectful of the customers time. I scheduled a routine maintenance service and chose…read morethe 12-4:00 time for the service. They showed up at 8:30 am. I scrambled thinking I made a mistake, and after they looked at my furnace for 10 minutes they said we can't do any maintenance because we need to replace parts A and B before we can even begin to do the yearly maintenance, and we will add on an additional service fee to as an additional insurance , good for one year in case we need to come back. This is the second time I have experienced this from this company. It's an extended warranty type scam. RUN don't walk away from this company. Complete and total fraud.

Joe is an awesome electrician, and a super nice guy. He installed my EV charger in 30° weather with…read morehail pelting him the entire time. I appreciate that he was able to work around a weird shipment delay I had, and got me rescheduled very quickly. I also appreciate that every step along the way he kept me aware of the price, and recommended ways to reduce the complexity to lower the cost while still keeping my future plan of extending this line to a garage possible. I definitely recommend choosing Lighthouse. Thank you!

Very professional, knowledgeable in his field and a lifesaver as Joe agreed to our project with…read morebarely any notice and completed the project. Joe even went above and beyond with some extra help assisting me complete my solution. Can't ask for anything more. Thank so very much! I would definitely request his assistance again and recommend him to my friends and family....See ya soon, Joe!

We had or Whole house Generac system installed by these folks, service was wonderful, the crew was…read morevery efficient. Only wisdom I can pass on is that you will be without power longer than the hour the sales person said. Which is okay, but setting good expectations is always win.

I really appreciated how meticulous the Tech, Dennis Atkinson, was when servicing my generator. He…read moreexplained all items on the unit's checklist as he changed or replaced them. Left my property as if he was never there. He was professional, patient and knowledgeable. I'd book Dennis again in a minute! Very pleased with the attention to detail while making my Generac look and run like new!

Called for service and got an appointment for the following week. They came out and it was a flat…read morefee for this, but reasonable. Very professional and fixed an issue with a base board heater and my electrical box. Stuff you really can't mess with unless you know what your doing! Ha! But seriously, they did a great job, attached heater to wall and fixed the door to the box. Thank you for the service.

Dr. Electric requires that you pay $59.00 for a quote, which they referred to a service call. I…read morestuck with the contractors that provided a free estimate.