Called them over the weekend because I had a leaky pipe, texted me Monday to say they had…read moreemergencies and would get to me Tuesday. Tuesday same thing said would call me to schedule. Never called called them today (Wednesday) and Eric said it was my fault because I didn't call again . What???? Tuesday you said you'd call me! UNDEPENDABLE. UNRELIABLE! POOR CUSTOMER SERVICE. And it's not like I didn't use them before. Have done nearly $7k of business with them the last year. NEVER AGAIN

I called for furnace tune-up. Eric and Brandon came out. Nothing but 5 stars! David K. from Concordread more

I was looking into getting the Mini-Split system installed in our home. My regular furnace…read moremaintenance people are Mack's Heating & Air Condition. Upon questing Dave "the owner" about the splits he walked me thru what's involved with the installation. So for S&G's I asked him for a estimate. Co-Owner Jackson came over, I walked him thru the rooms that I was looking for better heating & cooling. Jackson took the measurements, explained the Pros & Cons of where I was looking to have the installs and wrote us an estimate for what we decided would work best. We said yes. Dave & Jackson showed up at the scheduled date and time and started the install. They were professional, coutrious, friendly and diligent. I am very pleased with the work, looks and functioning of the units. We had 3 splits installed with 2 compressors, one on each end of the house. Looking forward to this summer and not having to haul 4 air conditioners up from the cellar to place two on the first floor and two on the 2nd floor. 10 out of 10 rating from my Wife & I. Mark & Sylvia P.

Three days before we were scheduled to leave for vacation our water heater leaked all over our…read morebasement and needed to be replaced. Within an hour of our call, Jackson was here to help us out and leas then two hours later we were back in service! He knows we have kids and wanted to get us back on track!

I would not do business with this man in any fashion. He…read morelisted Apple ear-buds on FB Marketplace for which my wife sent him money and he just stopped responding. Figured must have been a misunderstanding, after all it wasn't a ton of money, but nothing, I've called, messaged, etc and nothing. Reminds me of the quote " How you do anything is how you do everything" I wouldn't hire this guy to do anything, stay away!! You have been warned

James was punctual, professional and thorough. Easy to work with and I'll hire him again for my…read morenext HVAC service.

I had Al Terry back for my summer AC to be checked. Kyle and his helper did their usual great job…read more I have used them for Heating and cooling for a few years now and am very happy with their work. They will be back to check y heating system in the Fall. Being a member helps with cost.

My service request for a leak in a tight spot in upstairs shower was handled very properly and…read moreprofessionally by Dillion and Drake and cannot be much happier! Excellent job and clean up.Explained everything well and quotes before job was started. They were here only 4 hours and did job exceptionally well. They are friendly and knowledgeable and know how to troubleshoot any existing problems. Now we will be using this company for all heating, hot water and plumbing services. Thank you for a great experience! Would definitely recommend ! The value of the quality of work well done! Reasonable quote and the value of their experience is outstanding

CUSTOMER SERVICE is number one here with SAM MECHANICAL SERVICE ! We had to replace our boiler in…read moreour home. We got 4 different bids and went with Sam Mechancanical. I cannot say enough about the customer service they provided from the service techs and the office people. The new system was installed in a timely manner as they stated. The new system looks like a piece of art, where it hangs on the wall now. They made the process, a stressless one for us. Thank you

Should be called SCAM mechanical. Do not use this company. When your heating/cooling system…read moredoesn't work they will blame you, and makeup stories as to why they didn't size it right. This company has gone downhill.

American plumbing was fantastic. Woke up to a leaking pipe in the house, called and felt my need…read morewas prioritized. They had a 2-person team out to me that morning, fixed the original leak and identified another leak and fixed it right away! They were supportive, efficient and did some great work! I highly recommned.

I recently had American Plumbing Heating & Cooling out of Bow, NH, to replace my hot water heater…read more While the onsite staff's workmanship was spot on, and they were amazing to deal with, my overall experience was soured by the gentleman handling inbound calls at their office. The company charged me $65 for a new drip pan that I never received and $250 for a permit that was taken out five days AFTER the service was completed--three times the actual cost of the town permit, which is only $75 in Amherst. According to the town's ordinance, permits need to be pulled prior to any work being done. It was only after I confronted the company about not pulling a permit that they attempted to backtrack and obtain one 5 days after the completion of this job. When I requested a refund, they informed me that I needed to have the town inspector come and inspect their work before they would issue a refund for the $65 & not for the permit. This inspection is not a requirement, with or without a permit, yet they are refusing to refund my money. While their onsite team did an excellent job, the dishonesty of the office staff puts a bad name on the company. I DO NOT recommend American Plumbing Heating & Cooling due to these deceptive practices.