Took my jeep in for a check engine light, received an $800 bill and was told they replaced something with the EVAP system. Light came back on 3 weeks later and now I can't pass a Smog and am out a lot of money. I was hoping to establish a good Jeep mechanic here in LB. No one walked out to the car with me and I was told the grinding noise I hear when driving did not exist (I have had several other people say they can hear it), definitely was not a comfortable place to go in as a woman. read more

Took my Jeep in to have them check the clutch pedal operation and a chatter after having another shop replace 4 clutch master cylinder kits with the same improper operation result. It also had two clutches, brand new trans, and everything inside the bell housing replaced at the previous shop (also a "jeep" shop). They called me 4 days later and tell me nothings wrong with it. Seriously? And still charge me $140 to drive my car. I couldn't get back there quick enough to pick up my rig. I've been working on cars since before I could see over the fenders. There is no question this thing is not operating correctly. The fact they were unable to identify that is concerning. My recommendation is do it yourself if you can. I've included a short video so you could see and hear for yourself. Seriously? It's a shame. read more

I haven't even started my whole statement and the fact that I had the part, the owner interrupts while I'm talking and immediately informs me that "customer provided part isn't covered by his insurance"! If you're a service provider and you right away narcissistically cut-off a potential customer while they are speaking is one to heavily consider and think twice in bringing their vehicle in for repair only because right of the start he's practically telling me that if he "gets sloppy" with his work quality, he will not guarantee it because he's not able to profit from his own purchased parts! Using "my insurance will not cover me" excuse is a fast way for me to get turned off and quickly turn around & walk away! Seriously! Rude! It's a signal light housing which involves a few screws! Ridiculous & offensive! Boy bye! AND PEOPLE, FIRST READ THE COMMENTS OF THE WHOEVER POSTED AS WELL. Most consumers do not go out of their way to comment unless they actually had personally experienced something amazing or awful! read more

Update: the tie rod lasted about 2 years then failed, likely because the guys at Jeep Solutions didn't install the zerk fittings and the bushings ran dry for several months until I noticed. I went back and they added grease and fittings but by that time I'm sure damage was done. I just found out that rather than replace my tie rod ends they removed my whole Teraflex tie rod and replaced it with a cheap one that can't be serviced. Why the Hell would anyone do this!? Now I have to spend another $600 for a new one!!! I wish I had never found Jeep Solutions. I should have just done the work myself. read more

Jeep Solutions - Rubber boots busted and ball joints are incredibly loose in less than 2 years. I don't do any off-roading. - Auto Repair Near Me - Long Beach, California

Definitely recommend this place! I came in for the first time and felt like I was met with honest answers and solutions. Prices are fair and Jim seems like a good man. Will be coming back read more

Excellent service. Great diagnostics and repair. Guys are very knowledgeable and very fair pricing. Jim kept me posted at all times. Will be my go to Jeep mechanic shop going forward. read more

I took my 1998 jeep Grand Cherokee for excessive steering play. Barbara greeted and took me to Jim who asked me a few questions about the problem with my car. He was able to take my car in and told me it would probably take a few days. The next morning in less than 24 hours my jeep was ready to go.A very reasonable price for the repairm Very knowledgeable, kind people who work there. Thank you. read more

I had Jeep Solutions replace my engine in my 04 WJ Overland back in December. Great experience with both Jim & Brian. Was back in today to perform it's first oil change since replacing it 2,000 miles ago. Jim & Brian are true professionals. Thank you, I will be back. read more

Today I took my 1991 Jeep Cherokee it was sounding very loud. I spoke with James one of the mechanics and he got me in the schedule right away. Pre-ordered the part and told me that I could leave my jeep there the same day and they will have it ready in the next day. I did have to call him to find out the status on the repair they said it's almost ready and come down and get it. The mechanic that worked on my vehicle was Brian he was fantastic courteous and caring and he pointed a couple other things that should be taking care of the jeep, my power steering line was leaking and some other minor repairs should be done. I really appreciate that and the soon as I get more money I probably will bring it back again. read more

I have a 2019 Jeep Wrangler JLU. When I bought it used a few years a ago I immediately noticed a death wobble and after several weeks and a few days of having to take off work the dealership finally did something about it and fixed it. That experience alone has made me very uncertain about my dream Jeep. Fast forward to a few months ago. I took my jeep into a different dealership to address an alignment issue. The Jeep was drifting to the right. They said they could do nothing about it cause my caster was not adjustable (I have a 2.5" spacer lift) I then went to an alignment place and they insisted that I needed to get adjustable lower control arms. I did and installed them to specs. Then I went to a different alignment shop that I was told did 4x4's. They were able to adjust some of the alignment issues by rotations my tires a specific way. Now to the present. A few days ago I noticed my death wobble was back and my anxiety sky rocketed. I had an appointment with the dealership this morning and they totally blew me off. That's when I went to Yelp to find an alternative. Jeep solutions popped up and I though I'd give them a chance. Immediately I felt like not only was Brian paying attention to what I said, but I he knew what I was talking about. I felt immediate comfort in knowing that someone who understands Jeep Wranglers throughly would be helping me out. After a completely reasonable fee to check the Jeep out and a little additional payment for labor.... I am extremely happy to report that all of my issues have been fixed!!! Not only am I happy to have my jeep driving good, but having a place I will feel comfortable taking it when issues arise is AMAZING!!! (Now I don't regret buying my Jeep) thank you, thank you, thank you! read more

I won't spill the details but I'm still dealing with multiple issues from multiple projects done on my XJ from here. I spent over 10k on repairs and upgrades there a few years ago and feel compelled to leave this comment now as I'm continually frustrated with the work performed years later & I'm spending even more money to fix issues I was left with. RIP Roger and I hope Noel is doing better since I last worked with him. I will drive many many miles more to go somewhere else as a result unfortunately. Jim ( owner ) doesn't really care about his customers and there safety IMO read more

Well, the time came for the rocker arms/ticking lifters on the other side of the engine of my 2014 JKU to crap out. One call to Jim at Jeep Solutions and I was in the shop in about 30 minutes. Brian got me all set up and the tech (I'm sorry, I forget his name) got started on my Jeep right away. As always, everything was explained in great detail and Brian was super helpful and friendly. They had me up and going at 8 a.m. the next day so less than 24-hour turnaround. Great service experience. Very happy I found these guys. read more

Had some major work done on my Jeep here after another place apparently didn't fix the problem. I had recurring cylinder issues and wanted to get the job done right. The previous (shall not be named dealer) had my Jeep for close to 2 months while fixing the problem. Yes, life sucked without my precious.... A while later when the problem reared its ugly head again (pun intended), I knew I had to seek out some pros. Jeep Solutions was super efficient and I had my jeep back in no time. The guys at Jeep Solutions are also very good with communication and frequently called me about the status of the jeep whereas contacting the dealership about work was always like pulling teeth. Definitely recommend to Jeepers out there. Stay safe people. read more

I have a 1990 wrangler yj. I had a small leak in my gasket. The guys at Jeep solution took care of it!! They couldn't see me same day because of all the Jeep's they we're currently working on, but I waited a couple days and brought it back. These guys are worth the wait! I would highly recommend any Jeep owner to bring their car to Jeep solutions!! read more

Jeep Solutions - Jeep solutions got me ready for these hot summer days!! - Auto Repair Near Me - Long Beach, California

I've passed this place many times and it never crossed my mind to stop here until I was tired of paying the "other" businesses their high prices! I called and spoke with Noel who was polite and answered all my questions. I came in for a leveling kit for my girl's JK. They quoted me a real good price w/alignment. I supplied the parts and I was able to secure a spot that week and in a couple hours her JK was ready. We were both happy with the work and definitely love the treatment we received here! I was satisfied with the results from the JK that I brought in my JL the following week for the same thing, to add spacers because I installed a winch. It was the same price and I was given a day during that same week. I came back by the end of business and Noel was already calling me to come pick my baby up. No problems, great work and I'm totally satisfied with the price and quality of work from Jeep Solutions! If you have a Jeep and don't want to go to the big name places, this is a great spot for all your OIIIIIIIO needs. Ask for Noel, he's friendly and knowledgeable. Of course Jim was helpful and polite as well. I will definitely be back. read more

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Took Jeep here with blown head gasket had it checked out I liked that they gave me the best fix recommendations instead of just putting a bandaid on it great honest place no games read more

Don't live near Jeep Solutions any longer but will continue bringing my Jeeps here knowing Brian will be taking care of whatever I need done. I had some axle bracket weld items I wanted looked at and Brian went above and beyond to make sure the UD44 was sound. Excellent support. read more

They just did my diff bearing rebuild, very quick turnaround time reasonably price. So far so good, support small businesses.

Short and sweet - if ya got a Jeep this is where you bring it when it needs some TLC. These guys are spot on the best - service and knowledge!! Don't waste your $$$ and come to the pros! Give up a call to schedule as they are busy. Not a well kept secret and the Jeep community knows where to come. read more

Just picked up a 99 wrangler as a weekend toy. Wanted to get everything checked out for piece of mind. This place is pretty awesome! I will be back for sure..... mainly because it's a Jeep and I am really good at breaking stuff! read more

Took my 15 Rubicon to jeep solutions after another shop in Lake Elsinore left a rag in my differential while doing a simple gear oil change , rag got caught up in all my gearing back there screwed everything up took it to my old neighborhood shop jeep solutions rouphly about 3 weeks ago in long beach and it's been running smooth ever since thank you Brian read more

My fiance took my jeep here a few weeks ago . Service was excellent my car run smooth now thanks to them read more

Do not come here if you have any level of intelligence, even more so if you have experience in auto mechanics and engineering. I called for a quote to install air lockers and was told by the man on the phone that: A) Jeep Solutions does not install customer supplied parts. B) ARB lockers will not fit like OEM-equipped lockers. C) ARB lockers leak a lot and they have a lot of people come in with that as their chief complaint regarding ARB air lockers. D) ARB quality is garbage because it's made in China and I should have gone with some other options. Let's address these comments from the Jeep Solutions customer service which actually helped me to never give them any business: First of all, I never buy anything from a shop especially during COVID because of up charges. I get it, but I also have to eat...not just the business owner. Secondly, nothing EVER fits like OEM but that's why you follow tolerances, so what was the point of that comment besides making yourself look stupid? Third, ARB lockers do not inherently leak because of their design. They leak due to installation error. Seems like Jeep Specialties doesn't know how to install air lockers which explains so many return customers. Finally, why would you bash a customer's decisions? This is not how to gain a customer or even keep a customer. ARB is NOT made in China unless you have fake items...which curiously has me thinking what they install in a customer's rig if they don't install customer supplied parts. Let that sink in. The Jeep community is held afloat by good shops and good recommendations. With a name like "Jeep Specialties," you'd want to make sure you keep a good name but it seems you serve the specials out there and employ the same. They should just change their name to "Wrangler Specialties." Go to another shop because this place is apparently ran by shade tree mechanics that are resting on their laurels of times past. read more

Just dropped off my Jeep for some work and felt completely comfortable walking out of there Really nice people and good prices and very knowledgeable mechanics read more

Brought my jeep back here as it sprung a leak. Talked with Bryan from the start to end. And he was genuine, down to earth, and upfront about everything that was going on. Very easy to talk to and highly recommend bringing your jeep here. He took his time with my vehicle and even cleaned the engine bay up a bit. He works from opening to sometimes midnight just to get your vehicle in and out. He really does like working on the jeeps and you can see it. Once again, this is my jeep forever home. Thanks again Bryan. read more

I had a very similar experience to others that left a review. I brought my Jeep in for a general inspection as we were set to head out on a long trip including 200+ off-road miles off the grid. I showed up for an appointment on-time and stood there for 15 minutes before someone acknowledged me. They did the inspection including another service. I called back later that afternoon inquiring about when the Jeep was going to be done. "Your Jeep has been done, someone already called you.". Actually, no one did. Then, I had some parts I attempted to install. As is the case with self-installs sometimes you run into an issue. Called them to help install...didn't get halfway through my sentence before I got interrupted "we don't install customer bought parts.". Okay. I get why they may not want to do it. I had another mechanic do it and they were appreciative of the business. Just rude customer service though. Finally, I reached out again to get some help. Needed an install (they were free to purchase, would never dare make that mistake again) and help with a couple other issues. No response at all. They may do wonderful work for some, but I'm sorry the customer service isn't good. As a Jeep owner, I'm looking to build a relationship. Someone local that will help consult on my build, that I know I can count on when I need it. Just not really the service I need. read more

They were unable to help me with my electrical issues. Referred me to pros auto electric. They quoted me a higher amount than the dealership did. read more

Took my stock XJ to get a 3 inch lift kit the recommended rough country I went with that they said it would take about a week they were done in three days. Wow what a difference read more

Jeep Solutions - Auto Repair Near Me - Long Beach, California

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I have been taking my 1995 Jeep YJ here since I purchased her so FOREVER! They are friendly, informative and always let you know before they get started! Great job always, super fast, efficient and never do anything you dont need! read more

I have finally found a shop where I am totally comfortable with leaving my Jeep. The owner was easy to talk with, even though he's a man of few words. The service was excellent and the cost was reasonable. My Jeep has found a home! read more

Waited patiently for one month to take my Jeep in. Finally arrive and I couldn't believe how rude, annoyed, and the lack of customer service was given. Being in the family business, you need to know how to treat your customers. Little did he know we had a blank check for him. Whether the bill was 1,000 or 10,000.00. Wouldn't have mattered. Luckily I found an amazing Jeep mechanic. read more

Had my front axle replaced and gearing done by these guys. Very happy with the quality of work and service level. Check them out, you won't be disappointed. Added bonus is they are close to my house. read more

Jeep Solutions - Auto Repair Near Me - Long Beach, California

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This is the only place I would take my jeep to. Hands down best auto shop in town. Had me in and out by the next day for an oil filter adapter and idle issue. read more

Great repair shop! Noel was fast efficient and the repair went smoothly! Great jeep repair place and they are super reasonable! Do yourself a favor, skip the dealership and run your jeep here! read more

I used to take my Cherokee to Leonard at the Jeep Doctor until he retired some years ago. Recently, my Cherokee needed a new engine. After looking around Jeep Solutions had the best reputation. It is well deserved; they did an excellent job for a fair price, with careful attention to detail. Highly recommended. read more

I love Jeep Solutions. I've been a loyal customer there for years. I drive out of my way to get my Jeeps fixed there. Jeep Solutions mechanics are knowledgeable, courteous, thorough and treat you well. They know their stuff. If they don't have the part, they know where to get it... IF it's available. In closing, I recommend Jeep Solutions for anyone needing quality, trustworthy mechanics and craftsmanship. My Jeep has over 250,000 miles on her and they always take good care of her. Thanks Jeep Solutions P. S.- Keep On Jeeping read more

Called up a few shops around my local area in the central Orange County area when my 2014 grand Cherokee developed a loud ticking sound. Based off the research I had done it sounds like an extremely common issues to have rocker arms go bad causing a tick. When I had called these shops and told them the situation they told me that they can do their diagnostic and figure out the problem from there. I mentioned that I'm pretty sure it's rocker arm failure from the research on the internet/YouTube video reviews etc. The response I got from all 3 shops was that it's very unlikely that will be the problem and will most likely require significant engine repair. When I asked how much it would be IF and only IF that was the issue and only 1/3 shops wanted to answer that question and gave me an "rough estimate of $2500-3500" but won't know unless they do pretty significant digging into the engine. I looked outside of my region and called over to a shop by the name of Jeep Solutions and spoke to Brian. I informed him of the symptoms my Jeep was experiencing and without advising him of my thoughts he explains how common rocker arms fail and how that's more then likely the issue but could possibly have caused some damage to the camshaft if it's gone too long and let me know that for a very reasonable diagnostic fee they can figure out what the issue is no matter what it takes to figure it out. I loved his attitude and made me feel like he had my best interest in mind meanwhile keeping it realistic. He got me in within the same week as other shops were giving me anywhere from 1-3 week lead times and by the NEXT business day called me back to let me know that it will only need one row of rocker arms and the camshaft is totally fine! Brian is so transparent and genuine as a person. I gave him the green light to repair and within one more business day it was all done! Incredible experience and believe me when I say you won't find a better price! I couldn't believe how reasonable they are. These are guys that absolutely love what they do and you can tell when they spend their off time working on their own jeeps. If you have a jeep that needs service or repairs... don't even hesitate. read more

I've been coming to Jeep Solutions for many years for regular repairs on my 92 YJ. This place rocks!! Jim, Roger and Noel really know their stuff. It's nice to know that honest shops still exist. I recommend my jeep friends and coworkers to the shop all the time. Thank you all for taking good care of your customers. Roger, get well soon!!!! read more

My Jeep recently stopped working. I was able to have my Jeep towed to Jeep Solutions, where Brian greeted and welcomed me first thing in the morning. I was thoroughly impressed with Brian. He was professional, courteous, knowledgeable, and caring. My Jeep was fixed and ready to go within 24 hours. Upon inspecting my Jeep, Brian noted some other items that need to be addressed within the coming months. I am most appreciative of Brian for looking out for me and my Jeep. With that, I highly recommend Jeep Solutions. read more

If you're looking for a place that actually values their customers, a place that makes you feel relieved when you drop off your car, come here. Brian gave me the best hospitable experience I have ever had. He is honest and trustworthy. Bring your jeep here! read more