Agree with negative reviewers and would not even give Yao a star if at all possible, breezed in on…read morea pre-op visit (waiting time took hours longer than the 1 minute to spit out her spiel on what insurance would not pay, adding insult to injury, gave a piece of paper which supposedly detailed what we discussed (DID NOT!!!), and was billed for her very brief appearance.

Worst experience ever with any physician I've ever known. My mom saw Dr. Michelle Yao for an eye…read moreprocedure, and she gave her no verbal directions for aftercare. Instead, she handed her some sheets of paper not even related to her procedure. Mom had some complications a few days later, and we called Dr. Yao 4 or 5 times ove the course of a week, and neither she nor her office ever returned our calls. The final attempt at calling I used the emergency option to press 1, and the best the staff could do was keep me on hold 15 minutes then asked me for a good return call number. I never received a call back, therefore I was forced to take mom to urgent care, who recommended an emergency visit to an ophthalmologist THAT night. All because Dr. Yao would not return my call even on an emergency basis. I blame the staff and management of OCLI, in addition to Dr. Yao, for their lack of care, empathy, compassion, concern and downright inefficiency. Clearly, OCLI is a business model that focuses solely on the bottom line and how many patients they can book for procedures in their eye mill. I canceled our follow up appointment as well as a future surgical procedure. This was a miserable experience that caused us undue stress, anxiety and major inconvenience for mom who is 88 years old.

Last review 1/6/2021 was 5 stars…read more 3/5/22 - Five Stars all the way. Dr Boozan: a rare breed these days. He is compassionate, caring, curious( asked my mother a lot of questions), persistent, HONEST( he would not do a surgery just to bang her insurance, which is a very good all inclusive plan), funny, very efficient, knows his stuff( he knew exactly where the DMV eye test forms were). He really connects with his patients and explains everything in simple words. My mother has been his patient for over 16 years. OCLI is a wonderful ophthalmology clinic that treats cataracts, diabetic eye issues, glaucoma, retina problems; also do LASIK. The office has modern equipment and machinery. It is clean.Alex was the great tech today who started the eye exam procedure. He was very patient,thorough and caring. We got there at 1 pm with 10 patients seated far away from each other with dividers. The flow was smooth and quick. Mom went in at 1:25 pm. We were done at 1:56 pm and ready to grab lunch. This office is centrally located in Mineola just a 5 minute drive from the Meadowbrook Pkwy. The appt process was beautiful and the day prior text for pre check in saved us a lot of time. I recommend OCLI and especially Dr William Charles Boozan. Thank you so much Doc!

The technician called me back and kindly answered my questions in a professional manner. He also…read moreexplained the cause for the delay in responding. Thanks a bunch!

From start to finish quality of care in the office very professional pleasant to talk to explained…read moreeverything in detail The surgery was so easy except for continuing eyedrops that are very necessary for healing I went for 20/100 to 20/20 I saw the results the next day Dr Donnefled said in would be life changing.It certainly was I don't need contacts any more I can see driving at night I can read signs at a distance I could not see before Thank you Dr Donnefled

Dr. Doonenfeld did my cataract surgery and was completely successful I can't believe how well I am…read moreseeing in such a short time.. I do not love going to drs. However his staff is just absolutely amazing from the minute you step into his office until you leave. They are the most polite and patient people I have ever dealt with in drs office. Dr. Doonenfeld you rstaff is the best and you also are the best very caring and welcoming and extremely patient dr. You should feel honored to have a staff that respects you so much. Thank you, L Mazz

I actually thought I had reviewed this place ages ago but I guess I forgot ... I had gotten eyelash…read moreextentions and the girl got glue in my eye so I called to see the dr it was last minute and they fit me in, was close to work so I didn't even know if I was going to like them but the dr I saw was so nice and friendly and professional she assured me that it was ok she gave me some drops and I was back to good in no time!!! I would definitely go back again

Very glad I chose to keep my appointment here and not go for something more convenient. The office…read morelooks brand new, very clean and organized. This is my first time seeing an actual eye doctor. I had some sort of bacteria infection in my eye and right away Dr. Benjamin was able to rule out any type of blockage. She is a very intelligent and efficient. The whole staff was very accommodating and helpful. I would recommend this office to anyone for any of their ummm, eye needs.

This is a very busy place and you should expect to wait a long time, but I believe it is worth the…read morewait. The staff is quite careful while performing the tests. my experience has been that I see at least 3 people doing separate tests. Because of the volume of patients, being serviced and the need to record comprehensive data, it takes on the appearance of delay, however, I have found that high quality cannot be expected to be rushed. Bring something to read or listen to while you wait. I would have given the highest grade if they were not chronically overbooked.

Six years ago [in the middle of Covid] SightMD did my cataract surgery ... the advanced…read moretechnology, and freshly trained professiona staff left me with great satisfaction and high expectations. So .. when I experienced some blurring and discomfort in one eye ... and the practice I used to go to had been bought up by a major health network with sophisticated customer avoidance technology -- naturally I went back to SightMD. Well ... an hour to be seen ... in total two hours for the visit, of which perhaps 10 minutes was with the Physician, who prescribed Sodium Chloride OINTMENT when the same medication, same dose, is available OTC as eye DROPS. That speaks volumes about the priority being placed on customer comfort ... If I was considering another surgery I would ABSOLUTELY see SightMD again ... but for routine screening -- I'd go back to one of the opticians who keep an ophthalmologist or two on staff.

Was a long wait. They forgot to put the dilating drops so we had to go back again. Sort of feels…read morelike a large scale clinic what do you expect I guess medicine is changing.

Good service from Dr. Flug. Conscientious. Office staff are efficient. Very satisfied as patient of…read moreonly 3 years.

Dr. Bacotti told my mother she was in the beginning stages of Cataracts. We went for a second…read moreopinion and they confirmed she did NOT have cataracts. Incredibly dangerous misdiagnosis. Other reviews about him only caring about money is factual. DO NOT SEE HIM. Dr. Bacotti you should be ashamed of yourself and RETIRE.

Several years ago, Dr Kelly performed lasik on my eyes. I had great vision for about two years. I…read morereturned to him because my distance vision was a bit blurry and wanted to make sure all was ok. He recommended a "tweak" to address this issue. He overcorrected and my vision has suffered greatly. I not only wear glasses again, but I require progressive lenses. I also have epithelial cell growth in both eyes which require that I see a specialist every three months for fear that my vision will get even worse. Dr Kelly never took responsibility and I should have sued him for malpractice!

False advertisement. + I book appointments but people who…read morecame afterwards get check out first.

Having done business with Stahl eyecare, I must say that this is a very polished, professional, and…read morefriendly group of people. I will recommened Stahl to anyone I know that needs eye work! Thanks, Brandy from The Capital Grille

I was a patient of Stahl Eye Care for almost 20 years. I had 2 cataract surgeries with them …read more Always very professional. I went back recently and it has been taken over by OCLI. The WORST experience. The unprofessional front end staff was the start. They do a lot of socializing in front of patients, eating chips at the front desk, loud and just not a professional office setting. Then one of the staff members comes out to call the patient in he is texting on his phone. Then a staff member calls me in to do the initial screening, I asked him if he had my records because I have a certain lens in my eye. He told me he doesn't think they still have my records, but he said I've only been here five months so he is not sure. Well, that doesn't make me feel great that the person who did most of my testing has only been there five months. Meanwhile, still joking around with other staff members. It was unfortunate that with my insurance which is widely usedI was told only one doctor accepted. I didn't feel like he spent any amount of time examining my eyes. He just reiterated what I told him already that I have dry eyes. Within not even 10 minutes of leaving the office I get an email that I have another appointment scheduled for a week from then. I called back, but the woman told me that office already closed which I find hard to believe because the office was packed when I left. So I'm not sure if I was reaching a switchboard somewhere else. With numerous numerous texts, reminding me of this appointment that I did not make, nor did I need I was unable to cancel this appointment, even though I had canceled many times when receiving the texts. I continued to get phone messages I tried calling the office three times on Monday morning where the woman told me just ignore it. It was canceled again to be followed up by another phone call, reminding me I had an appointment. How can I trust this office with my eyes if I can't even trust the office with basic reception duties. It's sad because Stahl Eye Center was a team that I felt confident with my eye care needs.

For a doctor that works with kids Dr. Kronswith was not so friendly with his 4 year old patient. He…read moreseemed very agitated with my nephew not being able to read the pictures. (my nephew had a +5.00 rx!) Also, refractions here are $45. There are groupons that offer retractions WITH a full eye exam AND a pair of glasses for less than $35... They also don't fax prescriptions. Not sure why, but it's their policy.

First off, this facility does not deserve even one star. Upon entering, the place is filthy with…read morevisibly dirty carpets, chairs are bolted together , shelves cracked and broken. When the doctor began my daughter's exam nothing was explained, and when i proceeded to ask anything, he was clearly agitated. He proceeded to place drops in my daughters eyes without gloves or handwashing. When i questioned cross contamination, he stated had used sanitizer, quickly dismissed me, which indicates a lack of concern for kids well being and hygiene. I would never recommended this doctor to any parent. Unprofessional and a disgrace to the medical field esp working with children. **stay away**