Dr. Getz is very thorough, and patient. She answers every question, even stupid ones. She…read moreexplains everything about what she's doing and about your condition completely, and she provides clear instructions and advice.

If you're looking for an excellent knowledgeable optometrist look no further…read more I came across Dr. Getz after doing some research and of course after reading some Yelp reviews. I can't stress it enough how wonderful she is. Her bedside manners are outstanding. She took her time to answer every single question and concern I had. I've never had an eye doctor look into my eyes as throughly as Dr. Getz. Some of the test perform where completely new to me, yet they are part of an annual check up! She was honest and explained every single detail to me. My favorite part about coming here was that I never felt rushed, in fact I couldn't believe how long she took with me. Please note she works by appointments so there was a never a room full of patients waiting on her. She gives herself enough time to see each patient without rushing. Finding a genuine doctor that cares nowadays is rare, I'm so happy I I've found this amazing doctor!

The receptionist I dealt with was very rude. She asked me why I was coming in today. I told her I…read morebelieve I had an eye infection. She stated to "let the doctors make that decision". She also made comments about how my eye infection "looks really bad". I was already feeling unwell and her comments were not needed at all. The doctor that saw me had to refer me to a specialist because she couldn't fully diagnose my condition. A bit weird how the receptionist told me to let the doctor do their job but the doctor was not able fulfill their job duty and provide a solution. What a waste of time. This place is a joke. Never going back. Wish I could give this place 0 stars.

Dr. Polizzi is caring, thorough and professional. The desk staff is great. When frames are…read moreneeded. Jean offers expert and extremely patient support. I have been going to Eye and Vision Care for complete medical eye exams, prescriptions and glasses. all for many years.

I truly do not understand the negative reviews of this place!…read more I came here recently for cataract surgery and had an amazing time (or as amazing as surgery can possibly be!). I only waited about 30 minutes after my arrival time to be taken into pre-op. During that time I spoke with the billing department (private rooms) and paid my deductible and coinsurance. They answered any questions I had. My ONLY unpleasant experience was the billing person who called me the day prior to my surgery who had the nastiest attitude and played dumb when I asked the same questions I ended up receiving answers to on the day of my surgery. The nurses in the back (Maura was my pre-op nurse) are incredible. So friendly. They check on you constantly without being overbearing. The orderlies who take you to the laser room then the OR are friendly and polite. My recovery nurse (Fiona) was phenomenal and made sure I felt good and ready to go. I elected to not be wheeled out to the car and she allowed me to walk alongside her, which I found nice since a lot of places pretty much force you to use a wheelchair post-op. The waiting room is huge. It's only cold near the door to outside. If you sit further away from there, I promise you will not be cold. Plenty of parking although it was a bit icy due to a recent storm. Easy to get to, right off the Northern State. Amazing facility!

Today I had the worst experience at this facility! I took my elderly mother who has expressive…read more aphasia to this facility, and I regretted coming here. The initial staff member that I checked in with was pleasant. After a two hour wait here, I get to the room for them to verify my mother's procedure, and after a series of questions, the surgical coordinator leaves the room. A tall man with dark brown hair comes in, doesn't introduce himself , and starts asking my mother questions about her procedure. Due to her language impairment, she had trouble answering. I am then told after waiting for two hours and missing a day of work (as a healthcare provider myself), that they will not take her, and that I needed a healthcare proxy for them to do the procedure. They never communicated or verified and health conditions in the phone call check-in prior to her visit. I was told this was a simple laser procedure from her eye doctors office. They ONLY verified covid symptoms and current travel. I asked for a manager and then was bombarded by two additional staff members who claimed to be managers, without them providing their names. The male manager was very defensive stating "just because you say you are her healthcare proxy, doesn't make it true". I've been my mother's caregiver since the changes in her health. Her doctor knows this, but they did not bother to verify this. I wasted a day coming here. The bottom line, they were more concerned with legality than actually taking responsibility for their lack of competence/communication or PATIENT CARE. They also had additional delays there due to an HVAC failure. HORRIBLE EXPERIENCE!!

I been going to their Bayside branch for few years regarding my parent's vision needs. Recently…read moretried out their Great Neck location for my brother and myself and had a good experience. The staff is friendly and professional expect for this one female staff member can't recall her name but you can sense the attitude when you interact with her. The office is modern and clean, creating a welcoming atmosphere. There's plenty of parking that is free in their shared parking lot with other businesses in the building. Overall wait time was like barely 15 minutes before we were taken care of. The ophthalmologist was thorough, patient, and took the time to explain everything during our eye exam. They also have a decent selection of eyewear, so finding a new pair of glasses was a breeze. This gentleman helped us pick out the perfect frames, and I appreciated his honest suggestions.

The physicians were extremely professional with my examinations. Dr. Kevin Leung is very…read moreknowledgeable. However, when a prior authorization was needed, it wasn't dealt with correctly and not in a timely manner. Even though I had dealt directly with the insurance company, they still needed paperwork from the Doctor. Many times, Doctors must request a prior authorization. The office staff seemed to Discard the urgency of my medication needs. Ultimately, the physicians' staff contacted The Incorrect insurance company. I found this unbelievable and upsetting. I believe that Eye & I is a company that did not feel obligated to assure me of my necessary medication. I feel extremely uncomfortable with the way that I was treated. In addition, the office staff - Esther, was extremely rude, curt , abrupt, and unprofessional. She was Very Nasty. I believe they did not want my business because I am Black American. She should not be allowed to deal with customers. I will put in further complaints with New York State. No one should have to deal with this unprofessional behavior. I would not refer this ophthalmologist to Anyone.

Very efficient service, many choice of frames to choose from. They take most insurancesread more

Shopping for glasses has always been a pain for me. Every pair I tried elsewhere just didn't look…read moreright on me or it just wasn't me. I realized today that you just need yourself a "Joseph"! Almost every single pair he brought out looked great on me. He was very observant of my accessories/ facial features and was able to distinguish my preferences effortlessly. The eye exam I had with Dr. Berzins couldn't have been more thorough. She was very informative and cared about my comfort, rather than just getting through "another eye exam" like most optometrists. She made sure I knew ALL my options to ensure we got it absolutely right. All my questions got answered, and more! As for their facility, they have the latest technology, free parking, snacks and coffee. As well as an amazing selection of eye wear and contact lenses! This was hands down the best eye exam experience. Acuity Eye Care has the most amazing care team you could possibly ask for! :)

Such a great experience! Everyone was so helpful and kind, beautiful selection of frames, quick…read moreturnaround. Thank you!!!

Dr. Kramer is so talented! He gets my eye prescription correct every time! I don't get headaches…read morewhen I get new frames; he's very skilled at pinpointing the best number for your vision. The staff is sooo kind, friendly & accommodating & professiinal. The practice is beautiful, bright, parking is easy. My favorite thing is there is NO waiting & dr. Kramer does a thorough, efficient examination & you are not wasting time just sitting around. As for many of us, we value our time; so I especially love how the whole team there shares in the value of time; and keep things moving. Beautiful selection; clean, modern, very well kept & excellent variety. He's a pricier, but worth it Bc it's for my vision!! Which I use fairly often

Dr. Becker performed IPL on my face. She burned and damaged my skin to such a degree that six weeks…read morelater, I am still in pain, unable to use cosmetics and my skin is beet red. After a month I called her office to speak with her. Her assistant called me, twice. She wanted me to send photos, that wasn't happening. She wanted me to come to the office. That was pointless, there is nothing she can do and she will never touch my face again. I said what she could do was get on the phone and talk to me. She wouldn't, she hid behind her assistant. So know this, if Dr. Becker treats you and it doesn't turn out right, she will hide and avoid any sort of responsibility for her actions. This is not someone I would want treating my eyes.

My husband and I enjoy coming to see Dr. Becker since she opened! She is very knowledgeable and…read morewe always get an answer to our problem. We never have to wait more than a few minutes to be put into an exam room. She has a sunny disposition and up bet demeanor! She always makes you feel good! She Recently removed my cataracts and my vision is perfect! The procedure was short and mostly painless! THank you very much, Dr. Becker for your dedicated service and positive attitude! It is great to know a doctor like you!