Agree with negative reviewers and would not even give Yao a star if at all possible, breezed in on…read morea pre-op visit (waiting time took hours longer than the 1 minute to spit out her spiel on what insurance would not pay, adding insult to injury, gave a piece of paper which supposedly detailed what we discussed (DID NOT!!!), and was billed for her very brief appearance.

Worst experience ever with any physician I've ever known. My mom saw Dr. Michelle Yao for an eye…read moreprocedure, and she gave her no verbal directions for aftercare. Instead, she handed her some sheets of paper not even related to her procedure. Mom had some complications a few days later, and we called Dr. Yao 4 or 5 times ove the course of a week, and neither she nor her office ever returned our calls. The final attempt at calling I used the emergency option to press 1, and the best the staff could do was keep me on hold 15 minutes then asked me for a good return call number. I never received a call back, therefore I was forced to take mom to urgent care, who recommended an emergency visit to an ophthalmologist THAT night. All because Dr. Yao would not return my call even on an emergency basis. I blame the staff and management of OCLI, in addition to Dr. Yao, for their lack of care, empathy, compassion, concern and downright inefficiency. Clearly, OCLI is a business model that focuses solely on the bottom line and how many patients they can book for procedures in their eye mill. I canceled our follow up appointment as well as a future surgical procedure. This was a miserable experience that caused us undue stress, anxiety and major inconvenience for mom who is 88 years old.

Last review 1/6/2021 was 5 stars…read more 3/5/22 - Five Stars all the way. Dr Boozan: a rare breed these days. He is compassionate, caring, curious( asked my mother a lot of questions), persistent, HONEST( he would not do a surgery just to bang her insurance, which is a very good all inclusive plan), funny, very efficient, knows his stuff( he knew exactly where the DMV eye test forms were). He really connects with his patients and explains everything in simple words. My mother has been his patient for over 16 years. OCLI is a wonderful ophthalmology clinic that treats cataracts, diabetic eye issues, glaucoma, retina problems; also do LASIK. The office has modern equipment and machinery. It is clean.Alex was the great tech today who started the eye exam procedure. He was very patient,thorough and caring. We got there at 1 pm with 10 patients seated far away from each other with dividers. The flow was smooth and quick. Mom went in at 1:25 pm. We were done at 1:56 pm and ready to grab lunch. This office is centrally located in Mineola just a 5 minute drive from the Meadowbrook Pkwy. The appt process was beautiful and the day prior text for pre check in saved us a lot of time. I recommend OCLI and especially Dr William Charles Boozan. Thank you so much Doc!

The technician called me back and kindly answered my questions in a professional manner. He also…read moreexplained the cause for the delay in responding. Thanks a bunch!

I saw Dr. Donnenfeld to consult for refractive lens exchange. My research suggested that he is one…read moreof the world's leading experts and he didn't disappoint. I've not yet had the procedure but my consult was really good. One might expect that a Dr who sees as many patients as he does might not take time with every consult and I can't say that he does but he absolutely did for me. He answered all of my questions and remained to make sure I didn't have any additional questions before he left the room.

From start to finish quality of care in the office very professional pleasant to talk to explained…read moreeverything in detail The surgery was so easy except for continuing eyedrops that are very necessary for healing I went for 20/100 to 20/20 I saw the results the next day Dr Donnefled said in would be life changing.It certainly was I don't need contacts any more I can see driving at night I can read signs at a distance I could not see before Thank you Dr Donnefled

I actually thought I had reviewed this place ages ago but I guess I forgot ... I had gotten eyelash…read moreextentions and the girl got glue in my eye so I called to see the dr it was last minute and they fit me in, was close to work so I didn't even know if I was going to like them but the dr I saw was so nice and friendly and professional she assured me that it was ok she gave me some drops and I was back to good in no time!!! I would definitely go back again

Very glad I chose to keep my appointment here and not go for something more convenient. The office…read morelooks brand new, very clean and organized. This is my first time seeing an actual eye doctor. I had some sort of bacteria infection in my eye and right away Dr. Benjamin was able to rule out any type of blockage. She is a very intelligent and efficient. The whole staff was very accommodating and helpful. I would recommend this office to anyone for any of their ummm, eye needs.

I am a Sight MD patient, but my primary doctor is in Plainview, NY. He is outstanding and the…read moresmartest doctor I have ever met in my life. After my annual visit with him, I mentioned that I wanted to ensure the floaters I had recently experienced were not a significant issue. He recommended I see a doctor at Sight MD in Garden City. The best appointment I could get was a month away, which was not a problem for me. However, on the day of my appointment, I received a call asking me to come earlier, which I did. When I arrived, I was under the impression that I would be seen immediately. Instead, I waited about half an hour before entering the examining rooms. The process involved dilation and a review to discuss the purpose of my visit, followed by another fifteen-minute wait. Then, I underwent an eye exam with a machine, waited again, and was brought into a different room for a vision test. This sequence was confusing to me. If they were part of the same organization, I assumed they would have seen that I had already had a comprehensive exam thirty days ago. But on the other hand, that could be the routine for every visit. After that, I spent an hour waiting in the exam room for the doctor. When the doctor finally arrived, they examined my retina on both eyes and stated I was fine. That took about five minutes. To clarify, this review is not about the doctor's competence, my experience was very brief, so I cannot really comment on their skill. Overall, this office operates more like a factory, with patients as conveyor belt items moving through a system. I will not return to this office again. I am fortunate to have a trusted doctor within the organization who is not part of this office and who provides the quality care I need.

Six years ago [in the middle of Covid] SightMD did my cataract surgery ... the advanced…read moretechnology, and freshly trained professiona staff left me with great satisfaction and high expectations. So .. when I experienced some blurring and discomfort in one eye ... and the practice I used to go to had been bought up by a major health network with sophisticated customer avoidance technology -- naturally I went back to SightMD. Well ... an hour to be seen ... in total two hours for the visit, of which perhaps 10 minutes was with the Physician, who prescribed Sodium Chloride OINTMENT when the same medication, same dose, is available OTC as eye DROPS. That speaks volumes about the priority being placed on customer comfort ... If I was considering another surgery I would ABSOLUTELY see SightMD again ... but for routine screening -- I'd go back to one of the opticians who keep an ophthalmologist or two on staff.

I saw an Optum primary care doctor who referred me as an in-house emergency patient to the…read moreOphthalmology Department bc of bee stings by my left eye - the eye was totally swollen shut 24 hrs after the initial stings. Not only was I seen promptly and reassured by Dr Naysan that I would be markedly improved by the next day by taking the prescribed Rx - exactly what happened - but the gentleman at the reception desk was so helpful and kind with getting me processed and discharged. He is in a position to deal all day with the public and he does it in the most calming and gentle manner.

Was a long wait. They forgot to put the dilating drops so we had to go back again. Sort of feels…read morelike a large scale clinic what do you expect I guess medicine is changing.

Dr. Bacotti told my mother she was in the beginning stages of Cataracts. We went for a second…read moreopinion and they confirmed she did NOT have cataracts. Incredibly dangerous misdiagnosis. Other reviews about him only caring about money is factual. DO NOT SEE HIM. Dr. Bacotti you should be ashamed of yourself and RETIRE.

Several years ago, Dr Kelly performed lasik on my eyes. I had great vision for about two years. I…read morereturned to him because my distance vision was a bit blurry and wanted to make sure all was ok. He recommended a "tweak" to address this issue. He overcorrected and my vision has suffered greatly. I not only wear glasses again, but I require progressive lenses. I also have epithelial cell growth in both eyes which require that I see a specialist every three months for fear that my vision will get even worse. Dr Kelly never took responsibility and I should have sued him for malpractice!

False advertisement. + I book appointments but people who…read morecame afterwards get check out first.

I'm not disputing the quality of eye care at this place, I think they are doing an excellent job. 1…read morehour and 45 minutes wait for an appointment seems excessive.

I was a patient of Stahl Eye Care for almost 20 years. I had 2 cataract surgeries with them …read more Always very professional. I went back recently and it has been taken over by OCLI. The WORST experience. The unprofessional front end staff was the start. They do a lot of socializing in front of patients, eating chips at the front desk, loud and just not a professional office setting. Then one of the staff members comes out to call the patient in he is texting on his phone. Then a staff member calls me in to do the initial screening, I asked him if he had my records because I have a certain lens in my eye. He told me he doesn't think they still have my records, but he said I've only been here five months so he is not sure. Well, that doesn't make me feel great that the person who did most of my testing has only been there five months. Meanwhile, still joking around with other staff members. It was unfortunate that with my insurance which is widely usedI was told only one doctor accepted. I didn't feel like he spent any amount of time examining my eyes. He just reiterated what I told him already that I have dry eyes. Within not even 10 minutes of leaving the office I get an email that I have another appointment scheduled for a week from then. I called back, but the woman told me that office already closed which I find hard to believe because the office was packed when I left. So I'm not sure if I was reaching a switchboard somewhere else. With numerous numerous texts, reminding me of this appointment that I did not make, nor did I need I was unable to cancel this appointment, even though I had canceled many times when receiving the texts. I continued to get phone messages I tried calling the office three times on Monday morning where the woman told me just ignore it. It was canceled again to be followed up by another phone call, reminding me I had an appointment. How can I trust this office with my eyes if I can't even trust the office with basic reception duties. It's sad because Stahl Eye Center was a team that I felt confident with my eye care needs.

I have had the blessing to have Dr.Svitra save my sight. Our vision is priceless as Dr. Svitra is…read moreto his patients and colleagues. He made a traumatic experience a pleasure. There are no words to express how grateful I am for his care. There is a song What a Wonderful World that many of Dr Svitra patients can relate to the precious gift of sight he has given to many. Phenomenal physician and surgeon and a wonderful human being a blessing to many Wonderful care. Maureen Esposito

I have been a patient of Dr Svitra's over 20 years. He's a doctor's doctor. His bedside manner is…read morestellar and he saved my and my husband's eyesight. No one could be in better hands than this physician's!!!! 5 stars are barely an adequate rating!