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OCLI Mineola

2.0 (20 reviews)
Open • 8:00 am - 4:00 pm

By appointment only

Updated 1 month ago

Services - OCLI Mineola

Eye exams

Eye surgery

Eye testing and diagnosis

2 More Services

Eyewear fitting

Retinal imaging

OCLI Mineola Photos

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7 years ago

If your appointment is, say, at 4 pm, expect to not see the doctor for at least an hour. Ridiculous every time I've been here.

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Michelle Yao, MD FACS

Michelle Yao, MD FACS

1.7(7 reviews)
0.0 mi

Agree with negative reviewers and would not even give Yao a star if at all possible, breezed in on…read morea pre-op visit (waiting time took hours longer than the 1 minute to spit out her spiel on what insurance would not pay, adding insult to injury, gave a piece of paper which supposedly detailed what we discussed (DID NOT!!!), and was billed for her very brief appearance.

Worst experience ever with any physician I've ever known. My mom saw Dr. Michelle Yao for an eye…read moreprocedure, and she gave her no verbal directions for aftercare. Instead, she handed her some sheets of paper not even related to her procedure. Mom had some complications a few days later, and we called Dr. Yao 4 or 5 times ove the course of a week, and neither she nor her office ever returned our calls. The final attempt at calling I used the emergency option to press 1, and the best the staff could do was keep me on hold 15 minutes then asked me for a good return call number. I never received a call back, therefore I was forced to take mom to urgent care, who recommended an emergency visit to an ophthalmologist THAT night. All because Dr. Yao would not return my call even on an emergency basis. I blame the staff and management of OCLI, in addition to Dr. Yao, for their lack of care, empathy, compassion, concern and downright inefficiency. Clearly, OCLI is a business model that focuses solely on the bottom line and how many patients they can book for procedures in their eye mill. I canceled our follow up appointment as well as a future surgical procedure. This was a miserable experience that caused us undue stress, anxiety and major inconvenience for mom who is 88 years old.

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Michelle Yao, MD FACS
Michelle Yao, MD FACS - Ophthalmic Consultants of Long Island OCLI ocli.net

Ophthalmic Consultants of Long Island OCLI ocli.net

Michelle Yao, MD FACS

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SightMD NY -- Garden City, New York - Catherine He, MD

SightMD NY -- Garden City, New York

2.0(25 reviews)
0.7 mi

I am a Sight MD patient, but my primary doctor is in Plainview, NY. He is outstanding and the…read moresmartest doctor I have ever met in my life. After my annual visit with him, I mentioned that I wanted to ensure the floaters I had recently experienced were not a significant issue. He recommended I see a doctor at Sight MD in Garden City. The best appointment I could get was a month away, which was not a problem for me. However, on the day of my appointment, I received a call asking me to come earlier, which I did. When I arrived, I was under the impression that I would be seen immediately. Instead, I waited about half an hour before entering the examining rooms. The process involved dilation and a review to discuss the purpose of my visit, followed by another fifteen-minute wait. Then, I underwent an eye exam with a machine, waited again, and was brought into a different room for a vision test. This sequence was confusing to me. If they were part of the same organization, I assumed they would have seen that I had already had a comprehensive exam thirty days ago. But on the other hand, that could be the routine for every visit. After that, I spent an hour waiting in the exam room for the doctor. When the doctor finally arrived, they examined my retina on both eyes and stated I was fine. That took about five minutes. To clarify, this review is not about the doctor's competence, my experience was very brief, so I cannot really comment on their skill. Overall, this office operates more like a factory, with patients as conveyor belt items moving through a system. I will not return to this office again. I am fortunate to have a trusted doctor within the organization who is not part of this office and who provides the quality care I need.

They have zero respect for your time. You will wait for over an hour to see a provider so take into…read moreconsideration. It's clear that they completely overbook their schedule.

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SightMD NY -- Garden City, New York - Kathleen Van Valkenburg, MD

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Sima Doshi-Carnevale, MD

OCLI Mineola - opthamalogists - Updated May 2026

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