**********DO NOT DO BUSINESS WITH THESE CROOKS AND LIARS. YOU WILL REGRET IT! *************************************************** They are crooks and liars. I bought two dresses from this company for a total of $270.00. The dresses were beautiful! I tried them on and they did not fit me. First of all, when you request a return, it has to be approved. When I received my approval to return the merchandise I promptly sent them back via FED EX on MY OWN DIME. Included in the return package was: The dresses, all emails from my payment confirmation - the return request approval, the packaging the dresses came in and the card board from each package. I did everything requested for a return.
When my return arrived at their facility they sent an email telling me that my return was denied. Their reason was the tags were not on the dresses and they were in poor condition. BUT they said they would be happy to exchange them for something else in their store, but I cannot have my money. After calling 3 times and numerous email requests for a manager to call me, I have still not talked to anyone. In one response they said that the tags were not on the dresses and they smelled like they had been washed. ARE YOU KIDDING ME!!!!! I received them on the 31st and requested my return on the 31st! Why would I wash them before I sent them back? They have done nothing but lie because they do not want to refund my money. They keep telling me they are going to send back they dresses to me. FOR WHAT??? I do not want them. They do not fit! I want my money back plain and simple!
I dont know about you, but $135 per dress is not something I am just willing to be robbed of. THEY ARE CROOKS AND LIARS! read more