(Note: Tri Starr Electric has an additional office in Oradell, NJ, so they can service Bergen…read moreCounty, which is the location context of this review.) I contacted Tri Starr Electric, because I wanted a second opinion on my non-functional outdoor lamp post. Neil picked up the phone and spent 10 minutes listening to my problem and what the first electrician found out and proposed. Any contractor able to take a phone call for 10 minutes is incredible in and of itself. Neil asked some good questions and didn't want me to pay for a service call unnecessarily. While Neil confirmed some of the first electrician's findings, there were additional matters that the first electrician did not address. I decided that it was worth paying them the service charge to have them thoroughly examine the situation. This was because the proposed solution from the first electrician was almost $1500 after tax, and I wasn't sure I wanted to spend that much to deal with the lamp post. (low voltage with transformer installed outside in an external outlet) Brad and Juan came over to examine the situation. They wore shoe covers to enter the house and not get the floor unnecessarily dirty! They did similar examinations as the first electrician, testing line voltages and finding where the wires went. However, unlike the first electrician, Brad offered multiple solutions at different budget levels. Brad focused on the root problem of "how much outdoor lighting do you want?" instead of "how to fix this lamp post." Lastly, if we hired them to perform one of their solutions, Tri Starr was willing to discount the price of the solution by the cost of the service call, which I think is fair and appreciated. Brad submitted three proposals a full day later, all of which matched what he told us when he was on-site. The three proposals came in at different price ranges: an affordable solution that abandons the lamp post for a different lighting source, a modest low-voltage wireless switch solution, and the priciest line voltage solution. The price point of the line voltage solution was basically the same as the first electrician's low voltage solution, so Tri Starr offered a better solution for the same price. We chose the low voltage solution. Brad texted me when he was arriving and arrived in the expected time window. Once here, he reviewed the work with me before starting. He suggested 3 options on where to place the transformer box and wiring with pros and cons to each. As before, he wore shoe covers for indoor work. For outdoor work, he carefully dug up the ground to lay the wire and minimized disturbing the soil. It took him about 5 hours to do the work, which was according to plan. After the work was done, he cleaned up the work site and provided a final review of the work including operation of the switches and the transformer box. In conclusion, this business is very well run, offers great solutions for all budgets, and is meticulous with their work. I will definitely hire them for future electrical work.

I had an issue with some outlets malfunctioning due to using an appliance. had a handyman take a…read morelook and he told me that I would need a rewiring of the wire from the electric panel. Not pleasant news. Then I decided to give a call to Tri Starr. Neil picked up and he didn't listen as much as I had wanted him to, and he quickly indicated that the handyman is probably wrong. I was a bit skeptical to be honest, but I gave it a go. Joey showed up on the same day as the call and he was actually really pleasant to talk to and resolved my problem relatively quickly. I didn't have to do a rewire so that was a relief. and in the end, Neil was right. They were prompt, knowledgeable and generally friendly. Give them a call

Bobby has literally saved us several times. Our whole family knows how amazing his work is. He is…read moreaccessible available and literally "high quality electric" workmanship. We have him on speed dial. A great electrician is a MVP in our book. Dog friendly, family friendly and personable. Tina- short hills

If I could give this company 6 stars I would- Bobby and his team saved me from a potential…read moreChristmas-time disaster when my smoke detectors of course picked the weekend before Christmas to go crazy! He and his team graciously came over the weekend and fixed everything. I can't say enough about the professionalism and caring of this company. Highly recommend! Terri

BUYER BEWARE!!!! I purchased a light and returned it in perfect condition in the correct timeframe…read more I even sent the company my FedEx tracking #. It has been over a month and I still haven't received my refund. They refuse to correspond as well. I have emailed Roy several times and have not received a reply. Do not purchase from this company!

This company is a scam, DO NOT BUY. They operate under several different company names all…read moreassociated with the same phone number and address. 'DECOR PRICE' 'DESIGNER LIGHTING AND FANS' & 'LIGHTING SELECTION' I purchased a fan that arrived damaged. I sent photos of the damage and was told my replacement parts would be shipping out soon. After 3 plus weeks of daily calls and emails with no resolution, I finally googled and found LOADS of stories just like mine. As of today, I'm told they accidentally shipped the replacement blades to the wrong customer and I must wait for that customer to receive and return them before they can be sent to me. We all know that Fedex can reroute packages so this further contributes to the LIES. If I return the damaged product, I am told that I am responsible for shipping costs. DO NOT BUY FROM HERE.

What happens when the wife panics and you have to get something fixed, I called the person who I…read moreused n the past, he was on vacation. So I called Dave, he said he would be down to my house and he showed up on time, diagnosed the problem quickly, as well as fixing several other issues and came back to repair the issue on time at a reasonable price. When he returned to do the repair, he brought a young man with him who was so very polite and respectful I now have a new electrician. They came, they were as neat as possible, tarps and they took their shoes off before the stepped in my house, that is respectful. So my recommendation is in short use them, trust them and you won't be sorry. Thank you David, and I am sorry I don't remember you protégé name, but both were great!

I worked with Dave on installing EV charger, replacing floodlights, and installing new floodlights…read more Dave was very responsive to all my messages and requests. He even helped submit permit request to the town. His work was clean, quick, and high quality. After the job, he even extended the help to provide me a sample LED retrofit kit so that I can do light replacing myself. Dave put customer's satisfaction at first, and his price is very fare. I'll work with Dave for any future electric work.

Tony does great work, I've been doing business with since both of us had dark hair. Don't know if…read morehe's pricey or I'm cheap. But his work is worth it, he is prompt and conscious. He's upfront and give you the full story. No B/S and he's a nice guy too.

Friendly, responsive and fair priced. They were able to get me on the schedule quickly. Over all…read morethey did a great job.

I have been a costumer since August of 2018, and have been paying $ 57.76 a month for the platinum…read moreservice contract. I recently had an issue when the generator would not start for its weekly test cycle. I called Bold and a service person came to see what was wrong. He noticed immediately that the input gas lever was half closed ( my fault). He opened the gas lever, and started the generator. He turned it off and said that was the problem. He was here all of 10 minutes. I then got a bill for $220.00, really $ 187.66, because of my service contract. To summarize, I would have gladly paid a reasonable amount, but having paid close to $ 5000. for the service contract. It seems to me that Bold was foolish to let me cancel the maintenance plan, rather than charging a more reasonable amount for the service call. It is really a shame, because it is a great company but has too rigid billing practices.

We decided to go with Bold Electric to check our generator that was not working properly. Bold…read moreElectric made an assessment and they determined that it needed to be replaced in its entirely. Based on the good reviews, we decided to trust them... and our problems started. They replaced the generator with a brand new Kohler one, after one month, we got an outage... and the generator did not start. We called them and they showed up 2 days later. After that, we discovered that the only benefit you have with their maintenance "monthly service" is that they will "prioritize" you in case of an outage, but they still charge you a lot of money for the service. That was strike one. In another outage, the generator started, but the power went up and down, not constant... we had to call them again (after 2 months); they "fixed it" but in the next power test the generator did the same. Called them again and they fixed it once again (this is a new generator, installed by them). Strike two. Next power outage, generator did not turned on, they came by and it was determined the switch was damaged... they had to replace it, they charged us 700 (Again, this was a new generator, supposedly a whole new system was installed). Strike three and out; we cancelled our maintenance plan agreement and guess what? Now the switch is malfunctioning, and it is not allowing power from anywhere but the generator... this was replaced less than a year ago and they want to charge us 800 just to come and check. Please be careful with this company, I have not seen this dishonesty ever.