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    JDP Electric

    5.0 (4 reviews)
    Closed Closed
    Updated 2 months ago

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    Electric inspection

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    2 months ago

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    2 months ago

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    2 months ago

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    Designer Lighting & Fan Center

    Designer Lighting & Fan Center

    2.4
    (45 reviews)
    $$

    Yesterday I called to inform them that one of the 9 exterior lights I purchased online 8 MONTHS…read moreAGO, that we had only started to install a few days ago, was broken. The glass pineapple globe was broke and wouldn't you know, it was the last one to put up. I spoke with Max, the manager, and explained the issue, knowing full well it had been months since I purchased these but it's a new home for us and too many other projects needed to be done on the house before putting these up. Max asked me to send him a photo, which I did, and said he would call the manufacturer and get back to me. To my sheer delight, I received an email from Max stating the new glass is being sent today. Wow! What fantastic customer service. It isn't often this kind of service is extended to the customer after so many months and I GREATLY appreciate it! I am looking forward to receiving it next week and finally being able to put a "done" sticker on this project. Thank you, Max!!!!! - Dawn Santucci, St James, NC

    I bought 2 fans which totaled over $700 and took 2 weeks to arrive. One of the fan's boxes clearly…read morehad been opened an retaped several times. I asked about it and they said they opened my fan and placed it in another box. Why would you open my new fan's box and put it in another old box? When I questioned it, the owner was extremely rude and hung up on me. Never will buy there again and neither should anyone who reads this review. There are no 0 stars to rate them.

    Bold Electric

    Bold Electric

    3.5
    (13 reviews)

    I have been a costumer since August of 2018, and have been paying $ 57.76 a month for the platinum…read moreservice contract. I recently had an issue when the generator would not start for its weekly test cycle. I called Bold and a service person came to see what was wrong. He noticed immediately that the input gas lever was half closed ( my fault). He opened the gas lever, and started the generator. He turned it off and said that was the problem. He was here all of 10 minutes. I then got a bill for $220.00, really $ 187.66, because of my service contract. To summarize, I would have gladly paid a reasonable amount, but having paid close to $ 5000. for the service contract. It seems to me that Bold was foolish to let me cancel the maintenance plan, rather than charging a more reasonable amount for the service call. It is really a shame, because it is a great company but has too rigid billing practices.

    We decided to go with Bold Electric to check our generator that was not working properly. Bold…read moreElectric made an assessment and they determined that it needed to be replaced in its entirely. Based on the good reviews, we decided to trust them... and our problems started. They replaced the generator with a brand new Kohler one, after one month, we got an outage... and the generator did not start. We called them and they showed up 2 days later. After that, we discovered that the only benefit you have with their maintenance "monthly service" is that they will "prioritize" you in case of an outage, but they still charge you a lot of money for the service. That was strike one. In another outage, the generator started, but the power went up and down, not constant... we had to call them again (after 2 months); they "fixed it" but in the next power test the generator did the same. Called them again and they fixed it once again (this is a new generator, installed by them). Strike two. Next power outage, generator did not turned on, they came by and it was determined the switch was damaged... they had to replace it, they charged us 700 (Again, this was a new generator, supposedly a whole new system was installed). Strike three and out; we cancelled our maintenance plan agreement and guess what? Now the switch is malfunctioning, and it is not allowing power from anywhere but the generator... this was replaced less than a year ago and they want to charge us 800 just to come and check. Please be careful with this company, I have not seen this dishonesty ever.

    Philips Lighting Company

    Philips Lighting Company

    3.0
    (2 reviews)

    I bought a Signe Floor Lamp light in May of 2021 to help with anxiety. I unwrapped it hastily,…read moredestroyed the packaging, and had it set up before I realized it was completely curved instead of stick straight, like it should be. I contacted Philips and explained my situation, which includes not being able to go purchase NEW packaging because I am suffering from a newly diagnosed autoimmune disease in the middle of a frightening pandemic, and here we are in August 2021, several calls and messages later, and Philips refuses to refund the product or send a replacement unit -- with packaging I could use to return the original. The claim via customer service? That the unit is too expensive to just refund without receiving it back for so-called "testing." I'm sorry, but while $250 is expensive for someone who now has mounting medical bills, it is NOT expensive for a 130-year-old, publicly traded company. If you care at all about the moral compass behind the companies and the products you invest in, I would strongly encourage you to think twice about this one.

    Went to a workshop here on 3/27 in their Lighting Application Center. Very easy to get to, plenty…read moreof parking. The workshop was fantastic. Our presenters were so funny and engaged with everyone in the group. The two that led the workshop, Dan and Mark, seemed to really work well together. All of the products we saw and areas of the facilities we saw were so cool and very clean. We were served breakfast and lunch, both of which were great. If the Lighting Application Center were open to the public, I would highly recommend going for a tour!

    JDP Electric - electricians - Updated August 2026

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